SUMMARY

• Over 10+ years of experience as QA lead developing and implementing QA processes in diversified fields of Software testing, Quality Assurance, QA Automation, DevOps, and Software Engineering.
• Experienced software QA engineer, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (Integration, functional, installation, acceptance, negative and browser compatibility), several years of experience managing software QA programs.
• Experience in various domains Banking, Insurance, Cards, Special line Insurance.
• Experienced in planning, directing and managing all aspects of Test and QA activities within the organization including developing, publishing and implementing test plans; recommending and approving test automation strategy and process improvements, developing QA standards; defining and tracking QA metrics.
• Proficient in Software Development Life Cycle including test strategy preparation, test plan development, test case creation, test execution & Defect tracking.
• Experienced in different types of testing - - black box testing, white box testing, Functional, GUI testing, API testing, System, Regression, Integration, UAT, Smoke and Performance testing.
• Experience in QA focused DevOps and Test Automation using Selenium Webdriver, UFT/QTP and ALM/Quality Center.
• Experience on mobile apps on iOS, iPad & Android devices.
• Experienced in Database Testing, Web services Testing, API testing, Mobile application testing.
• Experience in simulators and emulators and also with real time devices for mobile application testing.
• Experience in variety of test techniques like Risk based testing, Requirements based testing, use case testing, Equivalence Partitioning, Exploratory testing.
• Defining the exploratory charters based on Risk and Coverage Knowledge.
• Areas of Expertise-Test planning, development, Scheduling & Execution, Test Automation, Test project management, Agile, Scrum, Waterfall and SDLC (Software Development life Cycle).
• Involved in extremely light and efficient agile process, adapted to be most easily applied, and battle-proven, easy and fast, to prioritize among projects and manage a program in an agile manner.
• Expertise in Agile related tasks such as sprint Planning, Scrums, Sprint reviews, Sprint retrospectives.
• Served as a key member of the software development team as QA Automation, QA focused DevOps and leading QA activities.
• Extensive experience in Functional End-to-End testing, batch processing, User Interface, System testing, Regression, ETL, Integration, User Acceptance, Load, Stress and Performance testing under high paced process oriented environments.
• Experience in Agile activities such as coordinate with Product owner, internal Stakeholders and designers to understand, analyze feature requests, define user stories requirements and acceptance criteria
• Developed detailed QA documentation including QA reports, actively participated in project status meetings.
• Lead multiple testing efforts with business analysts, customers, engineering & offshore QA Testers.
• A strong team player, self-motivated, eager to learn, result oriented, able to work independently when needed, have a strong attention to detail and be able to think “outside the box”.
• Set, execute and review the operational QA plan consistent with industry best practices.
• An effective leader with excellent communication, negotiation and relationship building skills.

TECHNICAL SKILLS

Testing Tools: HP QTP/UFT, Selenium webdriver

Testing Framework: J-UNIT and TEST NG.

Defect Tracking Tools: HP Quality Center, JIRA.

Languages: C, Java, C#, SQL, XML HTML, vbscript.

Database: Oracle, MS SQL Server, MySQL.

Software Tools: Microsoft Office Suite.

Operating System: Windows 98/NT/2000/XP/Vista/7,LINUX

Domain Experience: Auto Insurance, Cards, Banking, Special lines Insurance.

PROFESSIONAL EXPERIENCE

Confidential

Senior Test Analyst

Responsibilities:

• On-Site Coordinator, responsible for all the activity’s in the testing arena w.r.t Automation.
• Actively participate in the requirement walkthrough and effectively interface with Business, and other relevant onshore members to understand the scope, requirements, priorities, criticalities and dependencies for the assigned State(s) and/or product(s).
• Converting the requirements into test objectives - test scenarios - test cases.
• Reviewing the test cases and optimizing the test cases to have more coverage.
• Reviewing the test plans, effort estimation & resource planning for each testing phase.
• Performing feasibility study of Entire Regression Test Suite and Core test suite and finalizing the Test scripts to automate
• Preparing Automation estimates for Special Lines rollout on feasibility which includes Core, Regression and Release Regression.
• Developing automation test scripts, providing help to onshore resources thoroughly in developing and maintaining the scripts using selenium C# technologies.
• Plan, review and executed DevOps and software testing in Agile approach & aggressive project schedules providing input on project schedule risks, testing risks and dependencies.
• Configuring remote machines on HP Quality Centre to run the automation scripts, Customizing HP Quality Center to easily execute automation scripts.
• Mobile application testing native app & web app on the iOS, iPad, android devices.
• Monitoring all the activities for all the mobile application testing such Installation, execution, integration, auto updates, cross devices, cross version’s, cross OS.
• Work with the Project Manager, Product Leads and Tech off Lead to determine the work to be assigned to offshore through the system.
• Interface with Tech off lead and other members at offshore to understand the status, issues and risks and provide updates in the work group sessions.
• Publishing project execution summary report, daily status reports.
• Assist offshore in obtaining the clarifications /inputs required for clear understanding of the requirements or for resolving issues or to bridge gaps in understanding of Policypro or other relevant interfacing systems.
• Facilitate client sign - offs on project deliverables.
• Early warnings and timely escalation per process to preempt slippages
• Played a Key role in Block rollout and involved in integration, System, Regression and Business Acceptance testing.
• Performed Regression testing for every block to validate the functionality by Automation and identified the bugs.
• Involved in Peer reviews, Defect review meetings and Functionality testing using various Check-Point mechanisms.
• Orientation Program about the functionality of application to the new team members for their effective task execution.
• Attending Daily Stand up meeting with client and Tech On to provide daily status.

Confidential

Senior Test Analyst

Responsibilities:

• Preparing transaction based scenarios for various payments using different cards with various merchandise payments, which are initiated using GT-ET Application which is responsible for all authorization process.
• Financial balancing testing event for the payments done using Confidential, reports testing w.r.t interchange fee for various card networks.
• Developing automation test scripts, developing and maintaining the regression suite scripts using UFT(QTP).
• Maintaining and responsible to build and the automation suites for system testing and regression phases.
• Actively involved in planning, organizing and managing tasks by interacting extensively with Project Managers, development teams and operations team.
• Preparing Test Strategies, Test Plans, and Test Cases for the new enhancements with the new card network business rules.
• Coordinating the meetings around the new CR’s and enchantments.
• Mentoring and reviewing the work of the fellow associates who are directly reporting to me.
• Involved in the knowledge transfer sessions to fellow associates w.r.t to business, technical efficiencies.

Confidential

Test Analyst/Main Frame Tester

Responsibilities:

• Preparing transactions (data) like sales, return, reversal, cash advances through “Sales data file” via main frames for raising Chargeback, Re presentment, Pre-arbitration & Arbitration.
• Execution of test cases using MAGIC (Discover middle ware system for viewing back-end data base).
• Validation of daily & monthly reports with the back end data base consisting hundreds of different kinds of transactions using SPUFI & QMF in mainframes.
• Raising Chargeback’s, verification of calculated Acquirer & Issuer Interchange for different domestic (DISCOVER NETWORK) & international (DCI) transactions.
• Actively involved in planning, organizing and managing tasks by interacting extensively with Project Managers, development teams and operations team.
• Developed the Test Strategies, Test Plans, and Test Cases for the new enhancements & CR’s associated with the Network Change Requests.
• Performed Integration Testing along with the developers.
• Mentoring and reviewing the work of the fellow associates who are directly reporting to me.
• Involved in the knowledge transfer sessions to fellow associates w.r.t to business, technical efficiencies.

Confidential

Quality Analyst

Responsibilities:

• Project Coordinator w.r.t to Testing and the System development Team.
• Direct Interaction with the client and regarding the real time problems and operational issues.
• Support & problem resolving member for the client from offshore for the operational issues faced. the new member’s w.r.t the functionality & product.
• Involved into the validating the functionality of the product w.r.t requirements.
• Involved in preparation of help Manuals.
• Involved into system, regression, data base testing.
• Involved into third party services testing.
• Involved in guiding the fellow team members in the testing phase of the product.
• Held responsible for sign off build release depending on the testing results.

Confidential

Quality Analyst

Responsibilities:

• Involved in functionality testing of the application
• Involved in preparation of test cases and executing them.
• Involved in database testing, Validating the data inserted and updates done to subsequent tables.
• Performed regression testing for subsequent versions of build releases.
• Bug Reporting to the respective developers (Using bug tracker).