OBJECTIVE

• Manual Test Analyst/Engineer with expertise in Manual, Automated, Mobile & Regression Testing throughout the phases of Software Development Life Cycle (SDLC) in Agile/Scrum and Iterative methodologies. I’m currently seeking a challenging role as Manual Software/Tester/Analyst.

SUMMARY

• Experienced Software QA Analyst/Manual/Automation Tester in various web, client - server & mobile applications throughout SDLC in various Methodologies - Agile, Scrum, Iterative, XP
• Functional, Regression, Smoke, Manual and Automation Testing experience on AUT developed in various programming languages - HTML, CSS, JS, Java, .NET, C, C++, J2EE, PHP, Python, Ruby
• Competent with testing activities in all aspects - Requirement Analysis, Test Plan creation, Test Case Design & Execution, Bug Reporting and Test Summary Report preparation
• Strong experience in Manual Testing, writing Test Case, Requirements, log & track Defects
• Ability to generate graphs & reports from HP Quality Center/UFT for presenting to management
• Skilled in interpreting business requirements and high level designs to write detailed Test Cases
• Hands on experience of Software Testing Life Cycle (STLC), maintaining Requirements Traceability Matrix (RTM) & Test Execution Reports from HP Quality Center/ALM & Jira
• Experienced performing Cross-browser Testing using Browser Stack on various browsers/versions
• Expert in creating Test Automation Scripts by various skills - VBScript, Checkpoints, DT, Functions etc
• Able to develop and execute test cases & test scripts for large/small projects independently
• Hands-on experience with very complex and large web-based application/portal
• Proficient writing SQL queries for data validation from various data sources - Oracle, DB2, MySQL
• Highly experienced with software development processes, Manual, Automation and Regression Testing
• Demonstrate proficiency with Microsoft Office Suite - Word, Excel, PowerPoint, Project, Sharepoint
• Broad understanding of Web & Browser Testing best practices and Web design & development
• Ability to quickly learn and absorb to new projects in a fast paced, test-driven, and iterative environment
• Self-motivated with a desire to learn & accept challenges, continually innovate, and help others as a team
• Highly effective oral and written communication, ability to communicate with all stakeholders & teams

TECHNICAL SKILLS

OS/Browsers/ Language: Windows XP, 7, Mainframe, Apple OS, IE, Firefox, Safari, Google Chrome, VBScript, HTML, Java, Java Script, J2EE, C++, PHP, CSS, .NET, Ruby

Software Testing Tools: HP QTP/UFT, HP QC/ALM, Jira, Zephyr, Test Complete, Testing Anywhere

Databases/MS/Other Tools: Structured Query Language (SQL), Oracle, MS SQL Server, MS Office, Visio, Projects, SharePoint, Jing, WebEx, Firebug, Coded UI, SnagIT, LinkScan, FishEye - Atlassian

Software Methodologies/Process: Agile, Scrum, Extreme Programming (XP), Iterative, SDLC, STLC, BLC

PROFESSIONAL EXPERIENCE

Quality Assurance Tester

Confidential, NY

Responsibilities:

• Analyzed & studied Project Plan (PP), Technical Requirements Document (TRD), User Stories and Use Cases to design Manual Test cases & Automated Test Scripts
• Created Manual Test Cases in HP Quality Center (QC)/ALM for Functional, System & Regression TCs
• Automated manual test cases to automated scripts from QC and executed automated suite prior to releases as Regression Testing for MPCT - Medical Provider Claim Tracking and Confidential Express
• Performed Manual Testing which included System, Regression, Integration, UAT, Front-end and Back-end test scenarios for Confidential Express and MPCT, View ID Card, and Policy Documents
• Attended in design and Scrum meetings, and gathered details to design appropriate Test Plan in Agile env
• Enhanced and ensured Test Cases reflect business and technical priorities, and proper test coverage
• Wrote Structured Query Language (SQL) queries to retrieve and manipulate data to perform and validate backend system of ECF (Electronic Claims Filing) for Claims filing, tracking & resolution
• Performed and coordinated User Acceptance Testing (UAT) and logged UAT execution status in HP QC
• Maintained RTM of Test Cases & Test Scripts with the current progress & test coverage visibility
• Led design of test scenarios and peer reviews of test cases for Confidential Express
• Provided after-work & weekend production support by running Regression Suite & verifying defect fixes
• Performed Mobile Testing of Confidential Mobile scenarios of Claims, Policy, Bills, ID Cards, Roadside Assistance & Glass Damage across multiple mobile platforms using Perfecto Mobile
• Worked closely with PM, QA Lead and Manual QA team to review and decide on Automation candidates
• Performed Smoke Testing to ensure that Build delivered is stable prior to detailed Functional Testing
• Scheduled nightly Regression Suite from Execution Flow in HP Quality Center/ALM
• Logged defects in Defects module of HP QC/ALM by following established Bug Life Cycle (BLC) process
• Assigned Defects to Developers using detailed descriptions, details and Steps to Reproduce in HP QC
• Maintained and enhanced existing Automation Framework using HP QTP/UFT & VBScript

Functional Tester

Confidential, NJ

Responsibilities:

• Developed, and executed Test Cases and Test Scripts according to Software Test Plan
• Wrote and performed various testing methods including Smoke, Regression, SIT & UAT Testing
• Designed comprehensive test plans and cases covering functional and technical specifications, integration, compatibility, and usability of BillTrack Pro - Cost Management product
• Worked productively & closely with Business Analytics onsite, offsite and offshore team members
• Performed manual, functional, exploratory and negative testing of SONAR Analytics
• Developed test scripts and automated BillTrack Pro modules of Invoice Processing, Expense Management, and Claims & Audit Functions for Regression
• Generated & ensured test reports from HP QC provides details needed to quickly assess overall results
• Created & executed SQL scripts for SONAR Data Sources - Events, Network, Partners & Customers
• Understood testing objectives and priorities, and worked with project teams in a timely and efficient manner
• Worked closely offshore resources in defining Requirement for Manual or Automated Testing
• Efficiently investigated failures and documented defects with details and steps to reproduce
• Evaluated test exit criteria to assess if additional tests are required or if test scenarios need to be adjusted
• Analyzed and monitored test project deliverables throughout the SDLC to ensure proper test coverage
• Performed Manual Testing for Positive, Negative & Boundary Scenarios of billing, invoice & analytics
• Partnered with the development, management, and technical staff to provide ongoing assistance and education for Quality Assurance (QA) testing methodologies, systems, processes, and standards
• Attended weekly QA Progress Review Session providing status of test execution and defect findings & closures to offshore Project team members

Software Test Engineer

Confidential, PA

Responsibilities:

• Prepared Test Scenarios, Test Environments and Virtual Machines to test numerous web based & mobile applications of Confidential - Load2Card, Kidcents and RediClinic
• Prepared test execution reports in a timely manner with attention given to achieving a high level of quality
• Created and performed Smoke, Functional, and Regression Tests to ensure Load2Card code & Build stability
• Identified & logged defects in Jira and reproduced in multiple environments, client machines & VMs
• Prepared Views by SQL queries in databases and environments for Database/Backend Testing
• Actively participated in project team meetings onsite & offshore as required and communicated project/work status and issues to project team & management
• Represented QA team for test execution and providing status throughout the phases of SDLC
• Wrote Test Cases using HP Quality Center/ALM & Zephyr based on functional design and requirements
• Attended numerous meetings with clients & business team to better understand functional needs
• Performed multi-browser/device testing using Perfecto Mobile & Cross-browser Testing after hours & weekends
• Assigned defects using Jira to developers and communicated till the defect has been fixed and closed
• Communicated test execution results and generated reports for management from HP ALM & Jira
• Managed multiple web & mobile testing tasks & projects for simultaneous Builds with offshore team
• Worked in a fast paced XP & Scrum environment with a focus on result and product delivery
• Performed SIT, Regression & Smoke Testing on multiple browsers & devices using Browser Stack
• Actively communicated Test Progress, Test Results, and other reports to dev team & Project Managers