SUMMARY

• Overall 9 years of seasoned QA professional with vast experience in Web based, Client - server testing, SAP Testing, IVR application testing and excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Test Methodologies.
• Quality Assurance Specialist with strong technical and analytical skills and broad experience in software testing.
• Excellent knowledge in Financial Domain in the Risk Management space with hands on experience in Global Risk and Compliance tools.
• Adept in creating and developing Test Plan, Test Cases, Test Scripts, and Test Reports, Defect reports for manual testing.
• Hands on testing experience on the Applications in Waterfall and Agile process, Exploratory Testing, Defect Life Cycle.
• Sound knowledge and experience of Functional testing, SAP Testing, API testing, GUI testing, System testing, Performance testing, Stress, Load and Regression testing of Window based, Back-end/ Database and Web based applications.
• Tested web and client server architectures which uses variety of programming languages, architectures, and standards like J2EE-Java, .net, n-tier architecture.
• Defect Tracking and Management using Rational Quality Manager, Egnyte, Quality Center, ClearQuest, SharePoint and Documented validation/verification results in Test Analysis Report.
• Experience working in test management tool HP Quality Centre.
• Executed functional, regression, smoke, ad-hoc testing strategies for Web based, Client Server, IVR (Interactive Voice Response)applications.
• Experience in Cross-Browser Testing in Firefox, Chrome, IE and safari
• Proficient in Manual Testing on various applications and using various devices.
• Possess knowledge and experience in testing Web Services using SOAPUI.
• Experienced with database testing by writing SQL queries using SQL Developer.
• Proficient in documenting Test documents using MS Office tools- Word, Excel, and Access, Visio.
• Excellent analytical, problem solving, interpersonal and communication skills
• Experience in working with project management group to meet strict timelines and coordinated with business to identify the testing needs

TECHNICAL SKILLS

Testing Tools: Microsoft Team Foundation Server (TFS), Archer, Clearquest, Quality Center, Rational RequisitePro, Rational Quality Manager (RQM), Test Director, QTP, Visual Source Safe (VSS), Egnyte

Languages: SAP, Dot net, C#, SQL

Web Technologies: HTML, XML

Operating systems: Windows 95/98/2000/XP/7/8

Database: SAP SQL Server, MS Access, Oracle

Testing Types: Functional, Positive and Negative Testing, SAP QA testing, Regression, Integration, System, Smoke, Sanity, User Acceptance testing (UAT), Web Service testing, Database, Exploratory, End-to-End, Requirement, Usability, User Interface, Confi guration, Security, Recovery, Installation, Error handling testing, Manual-Support testing, Compliance testing, IVR (Interactive Voice Response) testing Models: Waterfall, Agile.

PROFESSIONAL EXPERIENCE

Confidential, Secaucus, NJ

Sr. Quality Analyst

Responsibilities:

• Supporting project as SAP QA/Test Engineer by reviewing the Requirements.
• Provide guidance, support and governance of approved SAP Processes to Project Management and Application Development teams as SAP QA/Test Engineer.
• Ensure full conformance to approved SAP Project Management and Application Development processes to minimize audit findings by Internal / External auditors as SAP QA/Test Engineer.
• Collaborate with Project Manager and Application Development/Support Manager to prepare and Update the SAP test results.
• Responsible for designing and execution of functional test cases as Software Test Engineer.
• Creating and Maintaining Design Datasheet which involves the information regarding the Sales Orders, Delivery Number, Billing Invoice, Material Doc Number, IDocs associated with every Test Suite.
• Creating and Maintaining the Execution Plan which involves the Test Suites, and associated Test Cases with the test results, defect IDs with severity and defect description.
• Provide test reports and results to key project stakeholders i.e. Project Manager, Application Development Manager, Business Lead(s) etc. as SAP QA/Test Engineer
• Conducted application/tool testing as needed, ensuring the testing/certification process is completed on time for each application tested. Logged defects/issues, track resolution in Rational Quality Manager.
• Maintaining and updating the Test Plan, Test Cases, Test Steps, Defects, Defects tracking and all the test management activities in Rational Quality Manager (RQM) and Egnyte.
• Direct communication with Confidential Test Managers, SAP Lead testers, Project Managers.

Confidential, Warren, NJ

Quality Analyst

Responsibilities:

• PerformedFunctional,Negative,Positive, Integration,Regression,End-to End, smoke testing andUser Acceptance Testing on different modules of the application such as Administration, Planning, Testing, and Assessment.
• Extensively involved in writing and designing templates for theTest PlansandTest cases
• Identified theTest Casesand documented them.
• Designed and AnalyzedTest casedesign document basing on theFunctional Requirement Specificationsto implement through testing process.
• Analyzed and DevelopedTest Plan, Test Cases, Test Scripts, Expected Test ResultsandTest Procedurefromfunctional requirementfor different modules
• Involved in creating theTraceability matrixbased onFunctional requirementin each module.
• Regressiontests were scheduled and performed on every Release and build.
• PeformedEnd-to-endtesting.
• Involved in functional testing and GUI testing of the application which will improve the reliability, efficiency and consistency of the reporting process.
• Regularly followed up with thedevelopment teamto discuss thedefectsidentified during Testing.
• UsedSharepoint to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Maintained bug lists for critical issues usingSharepoint.

Confidential, Brooklyn, New York.

Quality Analyst

Responsibilities:

• PerformedFunctional,Negative,Positive, Integration,Regression,End-to End, smoke testing andUser Acceptance Testing on different modules of the application such as Administration, Planning, Testing, and Assessment.
• Extensively involved in writing and designing templates for theTest PlansandTest cases
• Identified theTest Casesand documented them.
• Designed and AnalyzedTest casedesign document basing on theFunctional Requirement Specificationsto implement through testing process.
• Analyzed and DevelopedTest Plan, Test Cases, Test Scripts, Expected Test ResultsandTest Procedurefromfunctional requirementfor different modules
• Regressiontests were scheduled and performed on every Release and build.
• End to end testing ofVoice applicationswith speech recognition.
• Testing and reporting the bugs by testing the Voice Based IVR Applications.
• Created ofTest Datafor Member data’s according to the scenarios.
• Involved in Task Creation,Task Estimation, Task Distribution,Task Prioritizationand Communication among Onsite and Offshore Team Members.
• Interact withend usersand investigate issues related to the QA.
• Coordinateduser acceptancetesting with final users. Prepared end userdocumentationfor the new system
• Prepared and Presented weekly and monthly QA Defect and Status Reports to the different Stake holders of the project

Confidential, Warren, NJ

Quality Analyst

Responsibilities:

• PerformedFunctional,Negative,Positive, Integration,Regression,End-to End, smoke testing andUser Acceptance Testing on different modules of the application such as Administration, Planning, Testing, and Assessment.
• Extensively involved in writing and designing templates for theTest PlansandTest cases
• Identified theTest Casesand documented them.
• Designed and AnalyzedTest casedesign document basing on theFunctional Requirement Specificationsto implement through testing process.
• Analyzed and DevelopedTest Plan, Test Cases, Test Scripts, Expected Test ResultsandTest Procedurefromfunctional requirementfor different modules
• Involved in creating theTraceability matrixbased onFunctional requirementin each module.
• Regressiontests were scheduled and performed on every Release and build.
• PeformedEnd-to-endtesting.
• Involved in functional testing and GUI testing of ICAPS data extracts (business objects) which will improve the reliability, efficiency and consistency of the reporting process across Confidential .
• UsedTFS to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Maintained bug lists for critical issues usingTFS.

Confidential, Pittsburgh, PA.

Quality Analyst

Responsibilities:

• PerformedFunctional,Negative,Positive, Integration,Regression,End-to End, smoke testing andUser Acceptance Testing.
• Completed Exploratory testing of the application using Agile Methodology.
• Participated in Session Test Planning, Risk Analysis, Test Execution, Debrief sessions and Retrospective meetings.
• Involved in Sprint Planning, Test Estimation activities.
• Participated as an active member in scrum meetings on a daily basis with client, also participated as a scrum master in scrum meetings.
• Analyzed Business Requirements, Functional and Technical Specifications.
• Created build and Responsible for smoke test after every build
• Involved in creating theBurnt-down chart for every sprint.
• Extensively involved in writing and designing templates for theTest PlansandTest cases
• Analyzed and DevelopedTest Plan, Test Cases, Test Scripts, Expected Test ResultsandTest Procedurefromfunctional requirementfor different modules
• Involved in creating theTraceability matrixbased onFunctional requirementin each module.
• Regressiontests were scheduled and performed on every Release and build.
• SupportedEnd-to-endtesting.
• End to end testing ofVoice applicationswith speech recognition.
• Testing and reporting the bugs by testing the Voice Based IVR Applications.
• UsedClearquest to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Participated instatus meetingstoreport issues. Communicated with developers through all phases of testing to prioritize bug resolution.
• Maintained bug lists for critical issues usingRQM.

Confidential

Sr. Software Test Engineer

Responsibilities:

• Performed Functional testing using agile methodology as per client’s requirement.
• PerformedFunctional,Negative,Positive, Integration,Regression,End-to End, smoke testing andUser Acceptance Testing.
• Completed Exploratory testing of Capita Education Service’s (CES) application School Information Management System (SIMS).
• Participated in Session Test Planning, Risk Analysis, Test Execution, Debrief sessions and Retrospective meetings.
• Involved in Sprint Planning, Test Estimation activities.
• Participated as an active member in scrum meetings on a daily basis with client, also participated as a scrum master in scrum meetings.
• Analyzed Business Requirements, Functional and Technical Specifications.
• Created build and Responsible for smoke test after every build
• Involved in creating theBurnt-down chart for every sprint.
• Regressiontests were scheduled and performed on every Release and build.
• SupportedEnd-to-endtesting.
• Involved in Task Creation,Task Estimation, Task Distribution,Task Prioritizationand Communication among Onsite and Offshore Team Members.
• Regularly followed up with thedevelopment teamto discuss thedefectsidentified during Testing.
• Used TFS as a test management tool.

Confidential, Warren

Software Test Engineer

Responsibilities:

• PerformedFunctional,Negative,Positive, Integration,Regression,End-to End, smoke testing andUser Acceptance Testing on different modules.
• Extensively involved in writing and designing templates for theTest PlansandTest cases
• Identified theTest Casesand documented them.
• Created build and Responsible for smoke test after every build
• Worked with the Developers and the Test Lead to verify theTest Cases.
• Designed and AnalyzedTest casedesign document basing on theFunctional Requirement Specificationsto implement through testing process.
• Analyzed and DevelopedTest Plan, Test Cases, Test Scripts, Expected Test ResultsandTest Procedurefromfunctional requirementfor different modules
• Involved in creating theTraceability matrixbased onFunctional requirementin each module.
• Regressiontests were scheduled and performed on every Release and build.
• Involved in functional testing and GUI testing of catalyst data extracts (business objects) which will improve the reliability, efficiency and consistency of the reporting process across Confidential .
• Regularly followed up with thedevelopment teamto discuss thedefectsidentified during Testing.
• UsedSharepoint to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Participated instatus meetingstoreport issues.
• Maintained bug lists for critical issues usingSharepoint.

Confidential

Software Test Engineer

Responsibilities:

• Involved in all types of testing starting from Functional,Negative,Positive, Integration,Regression,End-to Endto User Acceptance Testing.
• Resolved Virtual tickets raised by the clients to address the query/issue on daily basis.
• Created new applications and managed all changes in the existing applications as required by various businesses units and to support all problems faced by users on a day-to-day basis across all the applications on Archer.
• Consultation with Archer SME (Subject Matter Expert).
• Created documentation of Archer Requirements.
• Involved in development and Modification of Archer Solution.
• Extensively involved in creatingTest PlansandTest cases
• Designed and AnalyzedTest casedesign document basing on theFunctional Requirement Specificationsto implement through testing process.
• Analyzed and DevelopedTest Plan, Test Scripts, Expected Test ResultsandTest Procedurefromfunctional requirement
• Involved in creating theTraceability matrixbased onFunctional requirementin each module.
• SupportedEnd-to-endtesting for downstream systems.
• Created Test Datafor execution of test cases.
• Helped test lead in task creation,task estimation, task distribution andtask prioritizationand Communication with Onsite and Offshore Team Members.
• Regularly followed up with thedevelopment teamto discuss thedefectsidentified during Testing.
• Maintained bug lists for critical issues usingQuality Center.
• Participated instatus meetingstoreport issues. Communicated with developers through all phases of testing to prioritize bug resolution usingQuality Center
• Worked on User Management by creating users and Roles, Assigning Roles, Granting privileges, Resource utilization in Archer application