SUMMARY

• About 8 years of experience in Quality Assurance (Manual Testing). Expertise in Analyzing and Testing (HP Application Lifecycle Management (Quality Center)) Web - based, Client-Server and Mainframe applications. Experience in fields of Insurance, HealthCare verticals.
• Specialized in Web testing, Client Server and Mobile applications.
• Extensively worked on each phase of the QA life cycle and involved in all the phases of Software Testing Life Cycle.
• Proficient in QA Testing Methodologies, Test cases, Test procedures by analyzing business, system and functional requirements.
• Expertise in Preparing and Executing Unit, Integration and system Test Cases.
• Expertise in performing Smoke Testing, Sanity Testing, and Regression Testing.
• Developed User-Acceptance Test scripts and assisted users in conducting UAT.
• Experience in HP ALM (Quality Center) to create, maintain and automate test scripts.
• Experience using JIRA for creating user stories, bug tracking.
• Extensive knowledge of HL7 messages.
• Experience in Testing Mobile applications by using Emulators both IOS and Android.
• Experience in Oracle Identity Management, Oracle Access Management systems.
• Experience in testing applications developed in Liferay.
• Experience in OnBase system.
• Experience in web services testing using SoapUI.
• Experience in Testing various Sap modules and GUI.
• Expertise in Bug Tracking Using ClearQuest, Overall Test Management Using Doors.
• Efficiency in managing test script repositories over multiple builds, evaluating the correctness of scripts and re-scripting for enhancements and fixed defects in the application.
• Excellent communication and documentation skills with experience in presentation of highly technical material. Highly energetic professional with an ability to work independently as well as good team player.
• Experience in Defect Tracking and Reporting using Bugzilla and Quality Center.
• Working knowledge of multiple databases like Oracle, SQL Server and MS Access.
• Extensively worked on database end-to-end testing (Oracle, SQL Server)

TECHNICAL SKILLS

Testing Tools: HP Application Lifecycle Management, JIRA, Rational Clear Quest, BugZilla

Programming Languages: C, C++, SQL

Databases: Oracle, MS SQL Server, MS Access, MySQL

Web Technology: HTML, XML

Operating Systems: Windows (98,2000, XP, NT, Server, 7, 10), UNIX, MS - DOS, Mac OS, Mobile iOS & Android

Reporting/Other Tools: SQL Server Reporting Services 2005 (SSRS 2005), Microsoft Business Intelligence Development Studio 2003/2005, Oracle Toad, SQL Modeler

Software Packages: SQL Server Management Studio 2000/2005, MS-Office, MS-Visio

PROFESSIONAL EXPERIENCE

Confidential, Lexington, MA

Quality Assurance Analyst

Responsibilities:

• Successfully performed manual end-to-end testing on a variety of applications across multiple platforms
• Gathered business requirements, wrote test plans, test cases, executed tests and documented bugs in HP ALM
• Projects involved user creation in OID (Oracle Identity Management) application, resource provisioning, account activations and maintenance across multiple interfaces in the QA environment
• Worked on PeopleSoft system to migrate employee user accounts to OID system
• Extensively worked on Soarian Clinicals, Oracle Identity Management, UCM and other software products
• Performed Smoke, Functional, Integration and Regression testing to ensure applications functionality standards met the business requirements
• Helped in performing in-depth research and analysis on legacy systems to understand data mapping for clinical orders and charges in the databases
• Documented test plans for Positive and Negative testing for Functional, GUI and Application Security testing
• Created test data for entrance and exit criteria in Integration testing
• Performed end-to-end testing to validate data flow across applications into databases
• Worked on several SSO applications to test simplified and single sign on functionalities
• Created logical execution paths of different test sets in Quality Center and maintained test suites
• Worked on multiple projects under AGILE methodology and used JIRA to document user stories and track bugs
• Worked closely with business users, SME’s, IT technical staff and senior management to conduct UAT sessions
• Conducted demos for the business and upper management to give walkthroughs of new applications and enhancements
• Created test plan and evidence documents to assist UAT and guide their testing cycle
• Showcased knowledge of software development life cycle including requirements, feasibility analysis, design, testing/debugging
• Performed manual testing using data tables, data from databases (Oracle and SQL), Flat files and Excel sheets
• Used cross browser testing tools to verify application compatibility in different browser versions
• Performed regression testing to ensure enhancements and bug fixes didn’t break the overall functionality
• Performed overall test management process using HP ALM
• Performed mobile apps testing on IOS and Android devices
• Worked on Document Imaging tools, Lexmark machines and OnBase systems
• Worked on touchscreen Linux devices - Image testing

Confidential, Westborough, MA

Sr. Quality Assurance

Responsibilities:

• Successfully performed manual as well as automated testing on application
• Effectively interacted with Business users/Physicians/RN /Management
• Created test plans and executed test cases in an effective manner.
• Reviewed cross department deliverables, kept accurate record of errors and resolutions.
• Extensively worked on QC, Soarian Financials, EMR (Electronic Medical Records) and Soarian Clinicals
• Automatically tested data received (HL7) through various interfaces
• In-depth research and analysis was performed on legacy systems to understand data mapping for reporting purpose.
• Documented test plans for positive and negative scenarios for functional, GUI and security testing.
• Prepared test data for the entrance and exit criteria in integration testing
• Created logical execution paths of different test sets in quality center
• Generated weekly reports to track test planning and overall test management
• Worked in Agile work environment for some assignments
• Actively participated in discussions and group sessions

Confidential, Quincy, MA

Quality Analyst

Responsibilities:

• Created the complete testing strategy per the latest HP testing methods and Methodologies (Quality Center, Quick Test Pro, and Business Process Testing).
• Managed stress testing using LoadRunner on third party application bought from MicroStrategy that creates customized reports for users.
• Project involved testing backend on MS SQL Server and SSIS testing.
• Designed ETL specs for Testing, Reporting, Referential Integrity and Conversion Concepts.
• Managed, handled and Created models using Agile methodologies (SCRUM) and remodeled the test cases / scripts for team to follow.
• Responsible for the management of the Testing Solutions, Strategy and Analytics and made Business Process Mapping documents to make team understand who does what, what processes/strategies and standards are being followed and what/how systems are linked.
• Managed Customizing LoadRunner by working with HP to enhance support for Ajax.
• Formed strategies and taught QA dept. the correct methods to convert existing test cases to QC test cases using Parameterization.
• MS Project and Visio Professional were used for Project Management
• Quality Center was used for overall Test Management. Project involved QC administration.
• Managed, guided and Developed automation frame work to make efficient way to integrate requirements, test cases, scripts, defects and report utility in QC.

Confidential, Morristown, NJ

QA Engineer

Responsibilities:

• Analyzed software and Business requirement documents to obtain detailed knowledge about the application from both business and technical prospective.
• Interacted closely with the business users from project initiation to the implementation phase for the successful completion of system testing, integration testing regression testing, functional testing.
• Prepared detailed Test plan and Test cases by understanding the business logic and Functional requirements.
• Automated New Policy, Renewal, Pre-Renewal, Cancellation, Rewrite, Offset etc. for Healthcare policies including Claims.
• Tested third party web services using SoapUI - cleanse address, credit check etc.
• Performed Regression Testing and Functional Testing
• Extensively verified and tested HL7 messages received from various healthcare providers and hospitals.
• Created, Executed Test Cases and Participated in User Acceptance Testing.
• Build test scenarios and test cases (negative/positive) to validate expected outcome.
• Involved in creating, updating Test Plans and Test Cases to cover both positive and negative functionality using Quality Center
• Implementing Regression tests for every modified build.
• Involved in System, Integration and User acceptance testing by manually.
• Involved in database testing manually by executing SQL Queries.
• Investigated software bugs and categorized based on severity.