SUMMARY

• Have 5 years of extensive experience in Software Quality Assurance and ETL testing
• Expertise in development of Test documentation, Manual testing, ETL testing Automated test scripting and Execution on Client/Server, Integrated Intranet, UNIX, Linux, Mainframes and Internet applications
• Experienced in performing testing on Mobile application using simulators and device anywhere tools.
• Hands on experience in ETL and testing mobile devices for both Native and Web applications
• Tested Mobile application in device anywhere tool using both manual and automated techniques
• Hands on experience in using automated tools like Quick Test Professional, Quality Center and LoadRunner.
• Have hands on experience and exposure in all phases of project development lifecycle and Software Development Life Cycle
• Individual with Analytical, Inter personal and Problem solving skills
• Ability to handle multiple projects with competing priorities
• Experience in Functional, Mobile, Regression, Integration, End - to-End, User Acceptance and Performance testing
• Proven record in streamlining operations, relating technical information to end users and leading projects to full fruition
• Positive attitude toward teamwork and able to work independently
• Demonstrated loyalty to previous and present employers, a sense of ethical responsibility in transactions, a willingness to learn new skills and an ability to manage time and achieve objectives

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Analyst

Responsibilities:

• Family Insurance has selected Guidewire PolicyCenter & Claim Center as its new end-to-end Policy & Claims Management System. Guidewire is implemented as a common platform across all regions to support the best practice in terms of Settlement Process for each type of claim while maintaining or improving current level customer service, implementing a more cost effective process that minimize potential claim leakage. Using the ‘Guidewire’ (GWCC) application, created the various workflows based on the business process to map the inbound claims.
• Selenium, HP UFT, HP ALM/Quality Center 9.0, LoadRunner, Oracle 10, SQL, Java, Java Script, XML, SOAP, UNIX, Toad, Informatica, Crystal Reports, Websphere, Mainframes.
• Responsible for gathering Conversion Strategies, Conversion Routines, Business Requirements, Software Requirement Specification, Data Model, DI Reports, and Use Cases
• Involved in the Software Development Life Cycle, created documents based on SDLC/CMM model.
• Created all the deliverables as per the WBS (Work Breakdown Structure)
• Created System Test Plan, which outlines Scope, Objective, Focus and Approach of the testing effort for this particular project.
• Created Functional Decision Tree which is a tool that helps the Test Planner to determine the most appropriate tests for a Requirement/Function based on their risk profiles.
• Used Agile methodology to test Guidewire PolicyCenter and ClaimCenter’s rich functional configuration and tested Integration to enable end-to-end claims lifecycle management for Family Insurance.
• Tested configuration of GW Claim center (CC 7.x) as per customer’s business needs.
• Tested Integration of Guidewire ClaimCenter with Legacy system in Landscape and external system.
• Used SQL extensively on Oracle database for back-end testing after ETL and Data conversion process.
• Used Rumba file-aid to access IMS mainframes application for Comparative inquiry testing.
• Identified data mapping issues after conversion and reported to the development, data warehousing teams using Quality center.
• Documented defects reported by incorporating bug clusters and defect severities.
• Worked closely with ETL and Development team to understand the conversion process.
• Provided status reports to the management for assigned tasks.

Confidential

QA Analyst

Responsibilities:

• Servus Credit Union Mobile Banking Application for IPhone or IPod touch is the most user friendly and security guarantee application that can be used by personal and business banking customers of Servus Credit Union. Using the Servus Credit Union Mobile App customer can Access their personal or small business banking accounts, check their account balances, pay bills, transfer funds, locate Servus Credit Union Bank branches and record insurance information in an accident.
• HP UFT, Quality Center 10.0, iOS, Android, XML, Java, Eclipse, SQL Server, UNIX, Websphere and Oracle
• Documented test plan by identified types of tests, environments, data required for testing mobile applications
• Performed test planning, test execution and test analysis on mobile app using different smart phones
• Worked closely with Developer in identifying the test environments for mobile banking app testing.
• Performed extensive security testing on the mobile application by validating the XML file encryptions
• Tested all mobile banking features on both Native and Web browser version and reported defects with proper priorities and severities in Quality center
• Reported and tracked the defects using Quality Center

Confidential

Quality Assurance ETL Tester

Responsibilities:

• Online Customer Management System is a new web based application that will be used by call center representatives of Eastlink to process customer requests like add new accounts, Oracle database for back-end testing after ETL and Data conversion process.
• Used Rumba file-aid to access IMS mainframes application for Comparative inquiry testing update existing account by adding discounts, promotions, generate invoices and activate accounts.
• Agile, Java, UNIX, Oracle, ETL, XML, SharePoint, Excel, Oracle 9i, HP ALM, Toad, Crystal Reports, SQL Navigator
• Worked as a QA in testing the CMS project and performed Gap analysis on the received project documents
• Created detailed Manual Test Scenarios and Test cases according to the Business/Functional requirements
• Organized testing activities according standard development methodology
• Organized test case reviews with the Business analyst and updated them accordingly
• Performed Manual testing for Functional, Integration, End to End and UAT testing for CMS project
• Performed Backend testing using SQL Navigator
• Performed Test Management and Defect Tracking using HP ALM
• Provided Status reports to the management by providing test execution and defect metrics