SUMMARY

• Over all 12+ years of extensive experience in the field of IT with focus on QA and testing, design development and maintenance of test scripts.
• Extensive Knowledge of Quality Assurance standards, Methodologies, Software Development Life Cycle (SDLC) and Agile Methodologies.
• Solid experience with creating Test Plans, Test Scenarios, writing and executing Test Cases from requirements, Bug Reporting and Tracking Defects in Quality Centre.
• Strong in database Concepts and writing SQL scripts with multiple joins.
• Extensively involved in Black box, Back End, Functional, Regression, Integration, System, User Acceptance, and data driven testing.
• Experience in creating test cases from Requirement Documents, FRD and BRD.
• Experience in using testing tools like JIRA, QTP, ALM and Quality Centre (QC).
• Expert in testing Web applications with comprehensive knowledge of browsers.
• Involved in Maintenance and Enhancement testing in Production environment.
• Created Test plans for End to End Testing.
• Strong teamwork skills and the ability to communicate well with all management levels.

TECHNICAL SKILLS

Testing Tools: HP Quality Center 9.0, Quick test professional 11.0, Bugzilla, Selenium, JMeter, QTP, ALM, TFS.

Defect Tools: JIRA, HP Quality Center.

Methodologies: Agile, Waterfall, V - model, SDLC, STLC.

Database: MySQL, SQL Server DB2.

MS Office Tools: Outlook, Word, Excel, PowerPoint, MS Access, Microsoft Project

Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari

Operating systems: MS-DOS, Windows 3.x / 9x / NT / 2000 / XP / Vista / 7 / 8.

Protocol: HTTP, HTTPS, FTP, DHCP, SOAP and TCP/IP, LDAPTechnologies.

PROFESSIONAL EXPERIENCE

Confidential

Lead QA Analyst

Responsibilities:

• Identified key risks in the project and proposed mitigation plan to Senior Management. Assisted Senior Management team in project planning using Microsoft Project Plan.
• Involved in preparing Master Test Plans, QA metrics and mentoring the team in testing methodologies.
• Analyzed business requirements and functional documents, created the test strategy document that define the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required to conduct the effort
• Prepared project dashboard and Test Management Metrics to demonstrate the progress.
• Performed Gap Analysis and Root Cause Analysis at the last stages of project closure.
• Conducted stakeholder meetings, including meeting agenda, minutes, and action items.
• Followed Agile testing methodology, participated in daily status meetings and testing each deliverables.
• Tested applications in different types of browsers (cross-browser testing) and versions, such as Internet Explorer, Firefox, Google Chrome to simulate production environment.
• Executed the manual test cases and played a key role in Functional Testing.
• Tracked and identified bug and defect tracking using tools like Quality Center, JIRA, Bugzilla.
• Performed Functional testing, Integration testing, UAT and Regression testing.
• Worked onSeleniumWebDriverautomationscript in Java for cross browser testing. Used testing annotations to group the test methods and for cross browser.
• Developed test scripts to fetch test data from Excel using Apache POI API.
• Used Firepath and Firebug Firefox plugins for identifying all the web elements using locators.
• Experienced in testing database driven applications including data validation using SQL.
• Experience in SQL commands, stored procedures and functions at database level MS SQL Server.

Environment: AS400, Java, Selenium, JIRA, Bugzilla, Quality Center, SQL, UNIX, Internet Explorer, Chrome, Firefox, Android, IOS.

Senior QA Analyst

Confidential

Responsibilities:

• Preformed mapping analysis of Requirements Traceability Matric with Business Use Case Document.
• Participated in Test case review meetings and provided feedback.
• Tested newly developed web-based Sales Application.
• Mentor/trained new QA hires for the new POS Project.
• Developed test cases and manually execute test cases in HP Quality Centre.
• Perform Functional Testing, Regression Testing, System Integration Testing, UAT Testing and End to End Testing.
• Documented and reported all defects in HP Quality Centre.
• Attended daily defect meetings and provided feedback on high/urgent defects.
• Attended daily stand up meetings and provided project updates and impediments.
• Attended project use case meetings and given feedback on user stories.
• Tested Client online order management i.e. Placing order, Tracking order, canceling order, reinstate order, divert order and add order for testing purposes.
• Tested online secure payment system.

Environment: MS-Office, MS-Visio, JIRA, QTP, ALM, SQL-Server, DB Visualizer C#, JAVA, XML, Windows XP, Mercury Tools, Clear quest.

QA Analyst / Mobile Tester

Confidential

Responsibilities:

• Analyzed and Tested 4 parts in the project: Libraries, Job Setup, EWO setup with Change Order and the new RFC module with Change Order.
• Wrote automation test plans and prepared the automation test matrix for each regression cycle.
• Elicited Functional and Nonfunctional requirements
• Made story cards State charts User activities
• Performed both manual and automated tests to conduct functional and regression tests on the application.
• Used QTP for functional and regression testing of the application to make sure transactions and business processes work as intended and Developed VB scripts.
• Created and maintained Shared Object Repositories (Merge object repositories of different modules) to enable QTP to identify the various objects in the application. Worked with both ‘Per Action’ and ‘Shared’ modes.
• Used Ordinal Identifiers to recognize identical object properties in the application.
• Created Data Driven Tests or parameterization that randomized the test data, for testing the AUT with real life test condition.
• Used checkpoints to check the attributes of the application across several builds and versions. Also used bitmap, database, text, etc checkpoints while testing the application.
• Integrated QTP scripts with Mercury Quality Centre to store and execute regression automation test cases for every release and tracked the regression defects thru Quality Centre.

Environment: QTP 8.2/9.0,Test Director (Quality Centre) 8.2, Vb script, Windows 2000.

International Student Coordinator

Confidential

Responsibilities:

• Gathered Business user’s requirements and understand their needs.
• Acted as a direct contact to provide general assistance and university information to visitors, students and faculty.
• Assisted international students and corresponded their questions related to immigration issues, application, registration, fees, residence and other LTU services.
• Developed international student recruitment materials, including translation into other languages (English, Hindi and Urdu).
• Maintained and updated the international student Web Page.
• Consulted with departments and staff to identify programs of interest to international students.
• Provided administrative support to the admission office through various activities such as filing, typing, copying and collating required materials from students to ensured that the selection process run smoothly.
• Supported the academic management function by inputting and monitoring enrolment, courses, schedules, exams and grads information were available to department personnel and students as necessary.
• Developed plans and wrote multimedia presentations, info guides, workshops and resources for new comers.
• Advised and recommended international students in choosing a course/program of study, al goals and career plan.
• Assisted students with the use of labs/computers and other resource canter’s.
• Ensured that the facilities and related equipment were available and in the appropriate condition to accommodate student and faculty use by scheduling rooms.
• Organized LTU participation in international fairs and marketing outreach activities.
• Organized international activities at campus and identify potential partnerships.
• Planed and implemented workshops and events to promote international .