SUMMARY:

• 12+ years of QA & UAT experience in Software Testing on Confidential (Origination and Services), Credit Reporting, Credit cards, capital Market, Insurance and financial services. 4 years of Onsite experience in UAT for Confidential (UK) and Confidential (Dubai). Have exposure towards Clearing & Settlement, Payment Systems and Wealth Management.
• Expertise in Customer relationship, Requirement gathering & Project Tacking.
• Expertise in defining Testing Methodologies, Test Strategy & creating Test Plans for UAT, SIT and Unit testing.
• Expertise in Defect tracking and coordinating between teams to bring them to closure
• Expertise in Test Reporting, Test Summary Reports, Test Execution and Daily status.
• Expertise in QA Team Management.
• Expertise on UAT Support for issue analysis raised by client.
• Expertise in Deriving Test scenario’s & Test Cases based on the User Requirement Document/System Requirement documents for the Functional, Integration, Regression, GUI, Database and UAT testing.
• Basic experience in writing SQL scripts to validate the database systems and for backend database testing.
• Good experience in web application testing (UI and API)
• Skillful in Black Box testing of Database and Web applications
• Proficient experience in Agile & Waterfall methodology
• Effective participation in creating end - to-end Test Plans including business rule and business model testing with functional testing.
• Actively participated in Go-Live testing and Cut-over activities.
• Adept in Installation & test environment setup, Functional, Integration, Regression, Performance, User Acceptance testing.
• Commendable knowledge on Software Development Life Cycle and Testing Life Cycle
• Work individually, as well as team Management, to achieve desired project quality goals.
• Quick learner, self-motivated and able to work in stress situations

TECHNICAL SKILLS:

Database: Basic Oracle 8i & Cassandra

Software products: BT (Bottomline Technologies), TSYS

Languages: SQL

Operating System: Windows XP/VISTA/7/8, Unix

Test Methods: Agile & Waterfall

Test Management Tool: Jira, ALM, Quality Center

Others: MS-Office, MS VISIO, WinSCP, SVN, VPN, Metro2 file

PROFESSIONAL EXPERIENCE:

Confidential

Environment: Architect, ADMS (Altisource document management system), and Credit agencies.

Test Manager

Responsibilities:

• Contributed as individual tester and lead one sprint team for Admin Stream on MBNG ( Confidential next gen application)
• Have managed 10 persons QA team
• Have worked closely on End to end test cases for Loan origination system
• Ownership of QA test Plan Creation, Review & Approval
• Communicate QA process/timelines to all stake holders
• Direct reporting to Director of engineering on QA
• Established QA process along with JIRA
• Monitor test execution, defect management and acquire UAT signoff

Confidential

Environment: RealDoc, DocAutomation, CIS/Vault, LRM and Real Servicing.

Customer Engagement Lead & Team Lead

Responsibilities:

• Responsible for customer engagement from UAT for my portfolio of applications.
• Review, understand and baseline the scope for UAT
• Prepare detailed task/activity list for project/user stories
• UAT Plan Review & Approval
• Communicate UAT process/timelines to all stake holders
• Review of Test data set up and Internal Sanity Testing
• Ensure JIRA is setup as required and all Tester ID's provisioned.
• UAT Environment Release and Communication to BU
• Monitor test execution, defect management and acquire UAT signoff

Confidential

Environment: LoanBuilder, CLOSR, ZIPPY, Real EC & EXPERE.

Project lead

Responsibilities:

• Working with onsite test manager to ensure that all required testing activities are undertaken and completed as per schedule and quality.
• Support building of the team that will deliver the DTP (Detailed Test Plan).
• Review test scenarios and test cases prepared by team.
• Responsible for Test case sign off.
• Responsible for Test result signoff.
• Responsible for the creation and signoff of TSR (Test Summary Report).
• Ensure hardware and software requirement are met.
• Organising defect triage meetings.
• Client Billing
• Team appraisals

Confidential

Environment: Windows XP, TSYS, EdoStar, Centersuite & RRD

Test Lead

Responsibilities:

• Keep track of the new requirements from the Project and resource Allocation for Change Requests, Incidents, Softkey and any other request.
• Escalated the issues in the application to the Client and follow up till resolution.
• Identify requirements and forward it to the Project Manager.
• Review various reports prepared by Test engineers.
• Providing input in Design authority Team which helps in taking decision on processing new Change Request (CR).
• Organize meetings and Concalls with client and third party for end to end testing.
• Providing Status Report (Daily & Weekly) to Concern parties.
• Coordinating with off shore SIT team.

Confidential

Environment: Web application, Flex cube FCC 6.3, Flex cube Branch 6.3, Oracle Application Server 10g, Oracle PL/SQL

Senior Test Engineer

Responsibilities:

• Responsible for preparing Test scenarios
• Creating Test cases
• Identifying the Data Requirement.
• Data Preparation
• Test Execution
• Defect / Issues Logging