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Test Delivery Manager Resume

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SUMMARY:

  • 11.5 years of experience in Software testing (Automation, Manual, ETL Applications, eCommerce WEB Sites testing)
  • 13+ years of total IT Experience.
  • Test Management experience for more than 8 years.
  • Project execution and status tracking/reporting Author and manage project schedules including key deliverables, milestones, dependencies and resource allocation.
  • Proficient in preparing the test plans, test strategies, automation frameworks/scripts, test cases by analyzing Requirements and various other ARTIFACTS with a strong ability to work closely with client and BA’s
  • Hands on experience of Software Development Life Cycle and Software Testing Life Cycle (STLC)
  • Experience working in onsite/offshore model, worked at client locations (US) for Walmart, Confidential .
  • Experience in Test Management tools like ALM, Rational Quality Manger.
  • Expertise in Test Effort Estimation. Good Understanding of test processes, Metrics, tools, Handling PMR’s.
  • Designed and reviewed Testplan, Test Strategy, Test Process, Defect Workflow Process, TRR and RTVM.
  • Experience in Automation Testing Using HP QTP, RFT and Selenium.
  • Experience working/managing Agile projects, Sprint Planning, Review, Daily Scrum and Retrospective Meetings.
  • Proficient in different phases of Testing like Functionality Testing, System Testing, Regression Testing, Integration Testing, Cross Browser Testing, Smoke Testing, User Acceptance Testing.
  • Involved in Test solutioning reviews, test assessments for AAO Test TAC projects.
  • Expertise in writing SQL Queries using Oracle, SQL Server and Teradata in validating data in Data Warehouse/ETL applications, SOAP UI testing and Test Environment Management.
  • Strong working experience in Data Analysis, Data Verification and Validation of an ETL Applications using Backend/Database Testing.
  • Expertise in ETL testing, testing in Cloud Env., Experience in Web Services Testing using SOAP UI.
  • Exposure to Performance testing using Rational Performance Tester, Mobile testing using Perfecto.
  • Positive attitude,excellent communication & interpersonal skills,self - motivated,quick Learner,team player

TECHNICAL SKILLS:

Testing tools: ALM, QTP, RFT, RQM, RPT, SOAP UI. Selenium, Perfecto (Mobile Testing) ETL Testing using Informatica, Datastage. File Aid.

Defects tools: JIRA, ALM and RTC.

Programming skills/ Scripting Languages: Visual Basic,VB Scripting, Java Scripting

RDBMS: Microsoft SQL Server, Oracle 10g, DB2, TeradataOther tools:QCENTRAL, TIRKS, SFA, Clearcase, CaliberRM,Dimensions, IBM Cognus, BIRT, RTC 4.0.2

PROFESSIONAL EXPERIENCE:

Confidential

TEST Delivery Manager

Environment: Mainframe, Oracle, SQL, Java, J2EE, UnixDuration:

Responsibilities:

  • Leading Test delivery for AMS applications(clean room and Non-clean room apps), managing key deliverables, milestones, Releases
  • Communication with the client understanding the requirements, Issues raised and providing support.
  • Managing demos for the Business users for different project releases and support during UAT phase.
  • Managing risk and any issues/defects as they arise, escalating to senior business for quick resolution.
  • Managing delivery for waterfall, Agile projects. Allocating resources, estimation, working on intake requests from from the client, providing ROM’s. Effort tracking, resources and billing management
  • Test environments management for the projects.
  • Responsible for Overall test delivery, Manage scope, dependencies, Identifying and mitigating the risks and devise strategies for improvement.
  • Tracking the status by conducting meetings with the team members and report the status regularly to the stake holders. Preparing backup plans for key resources.
  • Ensuring that the client receives the deliverables on time, scope is covered. Ensuring that the team follows the processes laid out by Client as well as IBM there by meets the quality.
  • Preparation of Test Plan, Defect Process, Test Process documents, Test s and summary
  • Helping team in Creation and Enhancement of Test Automation scripts using QTP.
  • Allocating of resources to the projects, Motivating and driving accountability to the team.
  • Track and report status and produce Test metrics. Drive Quality improvement against targets.
  • Leading team for Performing the SOA/web services testing using the soapUI

Confidential

Test Manager- Automation Testing

Environment: Mainframe, IBM Sterling Order management, Oracle, DB2, Java, J2EE, Unix

Responsibilities:

  • Leading Test Activities capturing billing rate, team’s detail with expected skillset for test automation team.
  • Effort Estimation, Effort tracking for test automation activities for Next Generation project.
  • Test Progress management for the scripts created/Enhanced and executed daily.
  • Ensuring compliance with quality standards and AAO TAC processes
  • Preparing backup plans for key resources and train the back up resources based on the comfort matrix
  • Ensuring that the team follows the processes laid out by Client as well as IBM there by meets the quality.
  • Ensuring scope is covered before delivery, Monitor and drive project progress to ensure smooth delivery.
  • Preparation and Maintenance of Test Plan, Defect Process, Test Process documents.
  • Implementation of IBM methodology and Architecture for Automation testing which includes writing the behavioral model for test, writing testing interface.
  • Creation and Maintenance of test automation scripts, test data management.
  • Track and report status and produce Test metrics. Drive Quality improvement against targets.
  • Leading performance testing team to determine responsiveness and stability of the application.
  • Performing security testing including SSL and SAML (Security Assertion Markup Language).

Confidential

Test Delivery Lead/ Test Manager

Environment: DB2, Java, J2EE, UNIX, Oracle

Responsibilities:

  • Leading and Guiding test teams for projects onboarded for Banking and Financial Sector to Testing TAC.
  • Handling team for three different portfolios (Lending, Business Credit, Cards)
  • Managing test team for the project involving ETL testing, Regression Testing, SIT, E2E and UAT support and Automation testing using RFT.
  • Interacting with Customer for Requirements gathering and arranging Knowledge transfer sessions for the offshore team, Status calls for the project.
  • Effort Estimation, Effort tracking for test activities and task allocation for the team.
  • Preparation and Maintenance of Test Plan, Defect Process, Test Process and other process documents.
  • Generating Test scenarios after understanding complex ETL mappings, mapplets and reusable transformations for daily and weekly data loads.
  • Worked with ETL groups and Acquisition team and business analyst for understating mappings for dimensions and facts.
  • Extensively worked with flat files and excel sheet data sources. Wrote scripts to test the flat files data in the databases. Extracted data from various sources like Oracle, flat files and DB2 server.
  • Guiding team in ETL testing, Data Setup, Data Validation writing SQL queries.
  • Generation Automation scripts using RFT for data validation.
  • Preparation for Test reports, test metrics, TRR for Project, Creation of tasks for the team in RTC, tracking and monitoring of test activities.
  • Have prime ownership for Delivery Quality checkpoint prior to delivery to the client.
  • Responsible for Audit, submitting delivery metrics for the project.

Confidential

Test Architect

Environment: Java, j2EE, Sturts, XML, Unix, Informatica, Oracle, FACETS

Responsibilities:

  • Detailed Study of Use Cases (System Requirement Specification document), Understanding the requirements related to the ICD-10 testing (International Classification of Diseases version 10), and Technical Design Documents related to categorization of codes in the application, understanding the conversion steps, mapping rules and other business rules.
  • Leading and Coordinating: With teams for System Integration and Interface Testing Teams and creating reusable test assets such as ICD-10 test scenarios, test cases, high-level functions that can be reused for areas such as claims adjudication, claims adjustment and benefit verification and that can reduce the effort and time required for ICD-10 testing.
  • Tested and Validated HIPPA compliance requirements in the application.
  • Used TOAD tool to perform backend validation on Oracle DB.
  • Planning End to End testing: Analysing historical claims, generating optimized test scenarios, data generation, data conversion and performing end to end testing, partner testing and neutrality testing.
  • Creation, Maintenance and Execution of existing Automation scripts using quick test professional. Writing library functions for the automation scripts.
  • Created automated validations to validate application's current behavior in previous version using Selenium Created user defined functions and Reusable actions using Selenium.
  • Defect Management: Defect tracking management through Quality Center, retesting the defects, discussing critical defects with the customer. Root cause analysis for the customer defects.
  • Preparation for Test, defects reports, Test Metrics & Defects Metrics.
  • Test data generation: As healthcare applications testing requires substantial test data (Claim data), providing guidance and necessary support to the team for Test data generation.
  • Performing database testing Verify that all DB fields and field data is loaded without any truncation, Verify data checksum for record count match. Guiding team in Data Setup, Data Validation writing SQL queries.

Confidential

Test Manager at offshore, Onsite QA Lead

Environment: Mainframe, Informatica, Oracle 10 G, DB2, Java, J2EE, Unix, IBM datastage

Responsibilities:

  • Understanding the requirements, Technical Design Documents related to architecture of application.
  • Client Interaction for Requirements gathering and arranging Knowledge transfer sessions for the offshore team, Status calls for the project.
  • Effort Estimation, Effort tracking for test activities.
  • Preparation and Maintenance of Test Plan, Defect Process, Test Process documents.
  • Test Automation Scripts Creation, Writing library functions for the automation scripts. Implementation of IBM methodology and Architecture for Automation testing which includes writing the behavioral model for test, writing testing interface.
  • Generating optimized Test scenarios after understanding complex mappings, mapplets and reusable transformations for daily and weekly data loads Using IBM focus (Functional Coverage Unified Solution) for Validating cashier activity, platform check, return and exchanges, sales etc.
  • Debugging & Defect reporting: Debugging for failure occurs in the Device broker while performing the order management. Validating logs, XML’s to validate all transactional data. Reporting the defects.
  • Test data generation, Writing SQL scripts for Validating IBM Sterling Database for any discrepancies in the feed. Performing data validation to test flat files data in the databases. Extracted data from various sources like Oracle, flat files and DB2
  • Performing performance testing to determine responsiveness and stability under a particular workload. It is also conducted to validate and verify the quality attributes like scalability, reliability and resource utilization.

Confidential

Test Lead, Defect Manager

Environnent: Java, j2EE, Sturts, XML, Unix

Responsibilities:

  • Leading and Managing test team,Interacting with IBM Belgium team, Customer for Requirements gathering and arranging Knowledge transfer sessions for the team, Status calls for the project.
  • Effort Estimation, Effort tracking for test activities and task allocation for the team.
  • Preparation and Maintenance of Test Plan, Defect Process, Test Process and other process documents.
  • Helped in implementing Automatic code review tools pmd and Accessibility testing tool aDesigner2.
  • Preparation for Test, defects reports, Test Metrics & Defects Metrics.
  • Designing automation framework, completed automation of smoke testing using QTP.
  • To strategize and plan for upcoming assignments in the account

Confidential

Test Lead

Environment: Java, j2EE, Sturts, XML, Unix

Responsibilities:

  • Managing a team of testers as a Module Lead for the assigned Functional Group.
  • Responsible for Reporting, Tacking of Test execution, test design activities.
  • Test Metrics Creation, Defects Metrics creation.
  • Test Process, Test Plan, defects process Maintenance.
  • Helping in Schedule & Effort Estimation.
  • Defect raising and validation.
  • Designing automation framework, Automation Testing using Rational Functional Tester.
  • Preparing Test Data and Peer reviews for Test Cases.
  • Raising Risks & Issues to the higher management.

Confidential

Senior Test Engineer (Automation)

Environment: VB. Net, Asp.Net (Web Application), SQL server 2000,Java, JSP, C, C++

Responsibilities:

  • Analysis and design of automation framework.
  • Designing, Coding and Maintaining of Automation Scripts, writing common, reusable functions.
  • Creation of database tables for automation, Setting test environment.
  • Implementation and Execution of automation scripts, Coordinating of Automation Testing activities with other Teams at different Locations.
  • Testcase Execution, Exploratory testing. Defect raising and validation Test case design, test data design.
  • Analysis of Customer and High Priority defects and Preparation of reports.
  • Preparation of MOM and Weekly status reports.

Confidential

Environment: ASP, MS SQL Server, IIS, JSP.

Trainee Software Engineer

Responsibilities:

  • Designing and Coding of the Web Pages using HTML,ASP
  • Demos to the customers for the various softwares available.
  • Setting up development environment.

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