SUMMARY:

• Over 18+ years in IT industry with 9 years as a QA/PM working with onsite and offshore teams in Investment Bank, Wealth Management and Insurance firms.
• Specialized in Project & Resource planning, QA Solutions Architect, Automation implementation, and Master Test Plan, Test Plan and Test Strategy development
• Hands on in all phases of software testing - Unit, Functional, System, Integration, Data Validation, Regression, GUI & Usability, User Acceptance, and Installation
• Functioned as QA/UAT Tester & Lead, Business Analyst, Release Manager and Production Support Analyst
• Skilled in Trading, OLTP and Data Warehousing applications
• Well-versed in SDLC and STLC Methodologies with knowledge of Agile, CMM, RAD, Scrum, Waterfall and ITIL Framework
• QA Testing Trading applications, external Customer Facing applications and Third party vendor applications
• Spearhead QA for Fail-Over procedures, internal infrastructure, Database Upgrade, Windows Server Virtualization, DBaaS migration and Solaris to Linux migration projects
• Documentation of Test Plans, Test Scripts, Status/Progress Reports, Risk Assessment, Defect Logs, Project Metrics Analysis, Requirements Specifications, GUI Functional Specifications, Infrastructure Designing, Use Cases/Business Workflows, Impact Analysis, Installation and User Guides, Validation, Audit and Post Mortem reports
• Testing ETL SSIS mappings and Processes and FIX Protocol
• Expertise in querying and testing RDBMS such as Oracle, MSSQL and Sybase for data integrity

TECHNICAL SKILLS:

Operating Systems: UNIX Solaris/Linux, Windows (2003/2008R2/2012), COBOL/400, RPG/400

Software and Languages: ServiceNow, SQL, SSIS, SSRS, FIX, FTP/SFTP, XML, HTTP, JIL, HummingBird, Putty, Embarcadero, SQL Server Management Studio, TOAD, Aqua Data Studio, PL/SQL, Autosys, JIRA, HTML, XML, JavaScript, VBScript, JCL, .Net, MS Office, WINSCP, ClearCase, SVN, TSO/ISPF, Apache Tomcat, WebSphere

Databases: Sybase, SQL Server, Oracle, DB2

Automated Test Tools: Quality Center, Test Director, Load Runner, ClearQuest, QA-Hiperstation, Playback, Hourglass, Chimes, Rational Rose

PROFESSIONAL EXPERIENCE:

Lead QA / Support Analyst

Confidential, NJ

Responsibilities:

• Migration of existing IT service delivery process to ITIL best practices and ServiceNow adaptation Develop and implement comprehensive SDLC and STLC Mentor, train project teams in developing QA/UAT Test Strategy, High Level Estimates and Test Plan Enhance quality control in deliverables by reviewing documents and checkpoints with team members Manage staff workload for optimal resource allocation Plan Releases, negotiate QA timescales and walkthrough MTP with Business and other Stake holders Document GUI Functional specifications and User Guides Administer Quality Center for test matrix, test cases, defect logging and tracking and reporting
• Approve Build Notices and Release Notes using ClearQuest and Support the Release and Deployment process Conduct weekly meetings, create Defect tracking report, Testing Progress charts and Scorecard reports providing bird s eye view to define project health for higher management Work closely with the trading floor and OPS team to understand and create robust test scenarios Coordinate UAT efforts between Management, Operations, Development and BUC group Expertise in SSIS Packages for Developing and Testing ETL processes like data loading, mapping and transformation Execute ETL batch processing using Autosys and jobs status verification Automated and Tested ETL processes using VB, UNIX shell, windows batch and Autosys JIL scripts Test migration of automated jobs from CRON and SQL Job Agent to Autosys Virtualization and MSSQL upgrade and DBaaS migration testing
• Extensive use of SQL DDL and DML statements for database upgrade testing Develop sql scripts to perform data driven testing and validating the test results Review Fix Protocol message and logs for queue sequencing issues Verify Unix logs and xml files for trade processing Developing used case diagrams using UML tools Design workflows, activity diagram, screen mockups using Visio Provide Tier 2 & 3 support for application problem investigation and management Work closely with Business, Operations, Development, and Infra teams for all application processes Support application and platform services upgrades Handling Hotline calls supporting Production issues and nightly batch failures Maintain Fail - Over procedure documentation and conduct BCP testing Manage and conduct code Release implementations from ClearCase and SVN Review JVM logs for process failures and application performance issues Develop Wiki pages to document support procedures for multiple systems Manage Penetration testing effort with the Infra Security team Write Sql queries to troubleshoot data issues as well database performance and space management Execute Early Close procedures in production for holidays during
• Stock Exchange closings Issue tracking and auditing in JIRA ticket system Setup, management and testing of SCP and FTP processes for communication with interfacing systems Support SSH key management for interaction between Confidential internal and external client hosts Execution and management of UAT environment and EOD Batches

QA Lead

Confidential, NJ

Responsibilities:

• Leading the team to achieve CMM, level 3, as a major milestone in the Organization Tracking aggressive deadlines and deliverables for the monthly release cycles Documented extensive detail of the applications for to assist QA team in making accurate estimates of all testing phases Matured QA process by updating existing as well as introducing new test artifacts, and integrating team within SDLC Developed Master Test plan and Resource allocation schedule Peer reviewing high and detail level estimates with team members for their projects Analyzed the variances between the actual versus the estimated test efforts using
• Chimes Reviewed Detail System Test Plans with each testers to adequately cover test scenarios Created monthly release level Master Test Plans and conducted walk - through meetings with the Stack holders Used CICS utilities such as PRDA, PRSP and CEMT to help testers in analyzing environmental issues Created Resource Availability Chart to make accurate predictions of the task assignments Reviewed and updated QE Checklists to ensure CMM level guidelines were followed Monitored deliverables and handled Risk notifications in timely manor Created, maintained and distributed QA status reports and conducting QA status meetings Extensive use of QA-Hiperstation to review test results and rerun scripts when necessary to help testers in analysis

Senior Analyst/QA Tester

Confidential, NJ

Responsibilities:

• Designing test cases to cover business rules and specifications using automated test tool Hiperstation Creating and executing test cases through extensive manual testing procedures for Online and Batch Programs Analyzing Administrative Office Procedures (AOP), Detail Design documents and Program
• Specifications Analyzing CICS and Batch programs using TSO and Xpediter Release 7.4 to build Test Data Ensure coverage of all available Positive/Negative Test scenarios Using CICS utilities such as PRDA, PRSP and CEMT to document application functionalities Running extensive query on VSAM/QSAM files using JCL and File-Aid to build scenarios from Production data Documenting details with high intensity on input data grid and test results to be turned over to Oracle for Unit Testing Running backup and restores on Mainframe data sets before and after executing Online and Batch Test Scripts.

Senior QA

Confidential, NJ

Responsibilities:

• Test planning, test scripting and writing test procedures for Baseline and Regression Designing test cases to cover business rules and specifications Manual testing of GUI as well CICS applications Extensively using TeamTrack for Defect tracking and reporting Data manipulation through CICS Running batch jobs in Mainframe to create reports Backup and restore jobs for UNIX files as well as on Mainframe data sets before and after running nightly batch jobs

Senior QA

Confidential, NJ

Responsibilities:

• Performed Baseline, Acceptance and Regression testing using Playback by Compuware CICS application testing using Playback/Hiperstation, Hourglass 2000 and QAREL Interface testing using SuperC, Data Migrator, File Aid and JCL Extensive manual testing of both Batch jobs and VSAM/QSAM files Analyzed business requirements to design Detailed Test Plan and Test Cases Defect tracking and reporting using Remedy Documented details with high intensity on input data grid and test results Extensive use of automated test tools such as Rational TestManager and Rational Robot from Rational Team Test Suite Executing backup and restores for UNIX and Mainframe files as a part of nightly batch Provided technical support and for Playback