SUMMARY

• Around 6 years in Software Quality Assurance as QA Tester/Analyst with a good understanding of Software Development Life Cycle (SDLC).
• Extensive QA experience in all phases of life cycle, including Requirements Gathering, Project Planning, Testing, Defect Tracking, Management and Reporting.
• Extensive experience in analyzing, reviewing and understanding of Business/Functional & Testing requirements and writing Test Scenario, Test Cases and Test Scripts.
• Excellent Knowledge of SDLC, STLC and Development Methodologies like Waterfall and Agile Methodologies.
• Participated in UAT Test Plan to record the customer’s sign off of the documented scenarios and also detailed test plans to record the results of user testing.
• Possess Good functional knowledge in Telecom, Financial and Retail industries.
• Experienced in testing various software applications including mobile (iOS, Android) applications
• Knowledge of navigational flows for web based and mobile based applications
• Experience in mobile web or mobile app testing, regression and bug writing.
• Update and circulate change requests, prioritize issues, identify open issues, weekly status reports and set deadlines for inclusion in the build.
• Prepare and update documents like Environment checklist, Patch testing, Build deployment checklist, Build acceptance checklist, Test Summary Report etc. for every build release.
• Have extensive experience in Black Box Testing.
• Good Exposure to QTP and automation Testing
• Responsible for running SQL queries and performing data validation.
• Submit the status reports of projects to client and management.
• Logging and tracking defects and measuring the testing effort and the quality of the software by creating reports
• Excellent analytical, communication and interpersonal skills and consistently being organized by management and peer for producing high quality works.
• Reliable, dependable and aware of duties and responsibilities in all circumstances.
• Efficient and versatile team player with a positive approach to all tasks.
• Quick learner, self - starter, great communicator and follow good work ethics and QA methodologies and a strong team player.
• Handle multiple projects simultaneously.

TECHNICAL SKILLS

Tracking Tools: Quality Center, Jira, Jama

Operating Systems: Windows Enterprise 2003, Windows 98/2000/vista, Windows XP Professional/NT 4.0 Server, Mac OS X

Testing tools: QC, JIRA

Databases: MS SQL Server, MySQL, MS Access

Methodologies: Agile/Scrum, Waterfall

Project Management: MS Project, Excel, JIRA

Languages: SQL, HTML

Mobile: Android. iOS

PROFESSIONAL EXPERIENCE

Confidential, Springfield, IL

QA Analyst

Responsibilities:

• Used statistical techniques for hypothesis testing to validate data and interpretations
• Created test plans, test cases, and test scripts based on the requirements
• Tested and Implemented a new Integrated Eligibility System(IES), benefit application system for Medicaid and Medicare.
• Reviewed software requirements, prepared, executed test cases and submit test reports
• Assisted the team lead with SIT, UAT, retesting, and regression testing.
• Worked with departmental staff and executed test plans for new systems, new application functionality, and regulatory modifications using business scenarios.
• Participated in evaluating new technologies to ensure the advancement of technology architecture and data within organization Business Intelligence needs.
• Detected and logged a lot of defects using JIRA and JAMA tools.
• Verified system changes by reviewing, evaluating test result and documenting decisions.
• Designed presentations, statuses, summary reports, year-end reports and tracking.

Confidential, IL

QA Tester

Responsibilities:

• Participates in test strategy, test plans and created test cases by going through all the documentation, walk through and detailed design documents.
• Involved in analyzing the changes made from the previous release.
• Checked the code to ensure it follows all the required standards and requirements.
• Involved in entire QA life cycle.
• Prepared estimation of work in terms of schedule and duration.
• Sought out issues in Mobile App using creative thinking
• Worked on mobile apps including Android, and iOS devices
• Participate in Agile development of clients Android and iOS mobile product
• Executed test cases and filled out check lists Loaded builds to mobile handsets
• Troubleshot mobile handsets for non-game related issues
• Validated the reports after execution, and comparing expected results with actual results.
• Used SQL Queries to test database functionality for Back-end testing.
• Involved in the development of test plans, and test cases
• Used SQL Queries to validate Database entries.
• Interacted with different development teams to coordinate testing.
• Performed daily Smoke Tests.
• Performed product Installation and Configuration testing.

Confidential, Schaumberg IL

QA Tester

Responsibilities:

• Reviewed and analyzed the business requirements for the application and developed test cases for each functional requirement.
• Performed Functional Testing for the modification of Web based application project
• Involved in Test Plan development.
• Performed Functional Testing, Regression Testing and UAT Testing.
• Test multiple mobile (iOS and Android) Applications for company clients
• Attend company meeting for the mobile team. Attend stand ups with my team.
• Go through the documentation and requirements for the different mobile applications of the company
• Developed user defined functions for validation and ran test scripts successfully and documented the output using Excel spreadsheets.
• Created test cases test scripts for the application
• Maintained Requirement Traceability Matrix
• Executed test cases in Test Lab and logged in defects for failed test cases.
• Printed reports when needed for test case execution, pass or fail or no run status.
• Participated in all phases of the SDLC. Planned for manual testing and procedures and test scripts
• Analyzed the web based application and identified critical application functionality
• Collected weekly metrics to keep track of manual testing bugs encountered during system testing, regression and integration testing
• Wrote SQL Queries to extract data and performed data validation.
• Wrote SQL Queries to retrieve data from different tables to validate accuracy of reports
• Reported progress to management. Wrote and reported defects using Excel Spreadsheets, verified fixes and closed bugs during regression testing
• Executed system integration, end to end and (UAT) cases for web based and .NET applications.

Confidential, Buffalo Grove IL

QA Functional Tester

Responsibilities:

• Used Agile/ Scrum methodologies.
• Worked with the Business Analysts to understand the User Stories.
• Involved in Quality assurance and development team meetings to gather Functional/Technical requirements.
• Performed Manual Testing, written and executed test cases in ALM.
• Used per-execution checklist to insure environment is ready for testing.
• Created test data in Ultra Edit and process test data by using IFS and FTP Protocols
• Experienced in writing and executing SQL queries in AS400 for testing purpose.
• Participated in Daily Standup Team Meetings
• Used RTC tracking tool for the defects tracking purpose, and discussed severity level of defects in the meeting with project team.
• Involved in Smoke Testing, Regression Testing, Functional Testing, Main Frame Testing and End to End Testing
• Participated in UAT testing to walk through business user through new functionalities and processes.
• Tested various functionalities like Membership & Eligibility, Claim Processing and payments, Accums, providers EOBS and Benefit Packages.
• Worked with EDI HIPPAA Test files and Claims.
• Prepared Test Cases based on business requirements and business rules for HIPPA EDI Transaction 837, 835, 834, 277, 276, 271 and 270.
• Made sure that the HIPPA guidelines were followed where possible.
• Validated the execution and scheduling of Batch Jobs in Main frame by calling command line and validate the data.
• Working with team members to validate all the deliverables are on required time and signoffs meets the allocated schedule. Provided regular test and defect Status Reports to the QA Manager.
• Prepared Test Summary Report.

Confidential, Chicago, IL

Quality Assurance Analyst

Responsibilities:

• Understand the functional requirements of the projects and performed the functional testing using Manual testing process.
• Participated in reviewing the test cases written by other team mates and provide valuable suggestions and comments.
• Have created test data for contests and sweepstakes for each interaction and also for regression testing. And performed regression testing after closing the defects or new build after fix.
• Managed, Documented and controlled all the Test Cases and test results
• Conducted Cross browsing testing.(i.e. IE8, IE9, Chrome, Firefox)
• Participated in execution of test cases.
• Create/Execute SQL queries using TOAD for the Data validation & verification
• Have used JIRA bug tracking tool for logging the defects.
• Involved in All phases of testing smoke, functional, Regression and Beta testing
• Participated in production support for weekly releases and done the smoke testing. Interacted with developers, BSA and all other team members in resolving defects/issues.
• Preparing Daily Execution Report - Involved in preparing the Daily Execution Status report and sharing with manager and lead.