PROFESSIONAL SUMMARY:

• Two years of developer experience producing front - back end solutions in multiple programming languages for numerous E-Commerce projects. Worked at a fortune 100 company
• Two years of cumulative experience working on several simultaneous projects, with strong aptitude to deliver projects on time and within budget
• Six years experience in the information technology Industry, Microsoft Certified Professional, and Network Pro Certified.
• As a Automation QA Analyst, I performed smoke mobile (automation and manual) testing for WAG/DR app - digital marketing and e-commerce leaders.
• Experience in Test planning, estimation and scheduling.
• Involved in designing, reviewing, executing test plans and test cases.
• Contributed in process definition meetings and streamlining QA process.
• Having good experience in functional, regression, usability, acceptance and sanity testing.
• Defect reporting and tracking to its closure using defect management tools like QC, Jira
• Ability to work independently and effectively in teams with excellent communication.
• Flexible and versatile to adapt to any new environment and work on any project.
• Installing apps on the devices and testflight and apperians apps.
• Submitting the Apps to the App Store and Market places.
• Worked on Device Any Where to test the applications on different IOS versions.
• Sound experience in Mobile Apps on iPhone, iPad, Android and Windows platforms.
• Extensively involved in Push Notification ( APNS) testing
• Experience in Agile testing and Agile Process
• Involved in Omniture testing
• Testing with QC/ RQM and Functional Test Automation with QTP
• Experience in Test Planning, Test case design, Execution, Test Reporting and Bug Reporting
• Highly experienced in performing System Testing, System Integration Testing, XML testing.
• Message Queue testing, GUI, Functionality Testing and Black Box Testing
• Extensive work experience in testing JAVA, .NET and XML applications manually and using QTP/RFT
• Expertise in Financial/Banking, Healthcare, Public, Transport, and Telecom Domains
• Expert in Manual Testing and Automation Testing using HP & IBM Tools (QTP, and Quality Center)
• Expert in Preparation and Execution of Test cases and Test scripts
• Maintained and updated Test cases and Test Scripts using ALM, RQM and Quality Center
• Strong knowledge Web Service testing using SoupUI for applications web service inspection
• Developed test scenario and completed test activities creating SoupUI project, connecting to browser/databases, adding WSDL file, managing editors
• Expertise in Database Testing and Regression Testing with DB2, SQL Server and Oracle and Dv visualizer
• In depth knowledge in all phases of SDLC (Software development Life Cycle) and its methodologies such as Waterfall, Iterative and Agile.
• Experienced in Black box testing, SIT Testing, Regression testing, Functional testing, Boundary testing, Integration testing, System testing, User acceptance testing, Ad hoc testing, Sanity testing.
• Experience with Service Oriented Architecture & XML testing
• Experience with ETL testing using Data Stage and Teradata
• Certified as an IBM Advisory Quality Practitioner & Associate Quality Practitioner
• Proficient in analyzing Software Requirement Specifications, Functional Requirement Specifications and both GAP and Project Milestone Report.
• Have strong communication and interpersonal skills

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional,Win Runner and Rational Robot

Performance Tools: Load Runner,Performance Center, WebLoad

Defect Management Tools: HP ALM, Jira, Bugzilla, Selenium

Operating Systems: Windows UNIX, DOS

Databases: Oracle (TOAD), DB2, MS Access, SQL Server, Sybase

BPM Tool: Savvion

Reporting Tools: Business Objects XI R2 / 6.5

Web services: SOAP, REST, WSDL, Fiddler

Diag Tools: QPST, QXDM

Microsoft Tools: MS Office, MS FrontPage, MS Project

Protocols: TCP/IP, HTTP, FTP, ERP/CRM, ODBC & Citrix

Editor: UIEditor

Application Servers: IIS, Web logic, Web sphere, Tuxedo

Version Control Tools: CVS, Rational Clear Case, Microsoft Visual Source Safe (VSS),Perforce

Web Technologies: HTML, DHTML, MS FrontPage

Languages: C, C++, Java, Python, SQL, PL/SQL, VB Script, VC++, Visual source safe

WORK EXPERIENCE:

Sr. QA Analyst

Confidential, Downers Grove, IL

Responsibilities:

• Analyzed business functional requirements to understand the business logic of the application.
• Performed software requirements traceability analysis to trace software requirements to (and from) system requirements and to risk analysis results.
• Prepared Project Test Plan to outline scope, objectives and approach of software testing efforts.
• Involved in creation and execution of manual test cases in TFS.
• Tested backend databases using SQL Queries.
• Assigned task to testing team members to ensure all have sufficient work in project.
• Tested the Uploading and Downloading of assets from SharePoint.

SENIOR QA ANALYST

Confidential, Hoffman Estates, IL

Responsibilities:

• Converted user stories into clear and concise test cases
• Arranged meetings with developers, project managers, and product owners to elicit requirements and expectations
• Brought on for a critical project, within two months was able to learn the business as well as application, and deliver the project resulting in it being successfully deployed on schedule, within budget
• Assisted in business analyst related tasks such as facilitating meetings, revising user stories, analyzing specifications and sticking to project scope
• Trained in enterprise change management

Quality Assurance Analyst

Confidential, Austin, TX

Responsibilities:

• Created business requirements documents, software requirements specifications, and product backlogs, leading to the launch of companies mobile web application
• Wrote tactical/strategic planning reports detailing business strategy in marketing services to dealers, users, and investors
• Used analytics tools such as Google Analytics, Managed data metrics and produced gnant charts, also utilized HubSpot to monitor trends as well as gather customer feedback, geographical data, and market estimations

Confidential, Chicago, IL

Desktop Support Analyst to Operations Manager

Responsibilities:

• Lead and managed a team of 30+ analysts resulting in an improved customer experience
• Efficiently utilized subject matter expertise as a consultant assessing environments with over 2,000 users, spanning several locations on campus
• Exuded a comfortable user - friendly atmosphere while troubleshooting off/on-site inquires, also during and instructing users on various computer functionalities
• Monitored system performance, gathered data, and prepared summary reports detailing findings for stakeholders

Software Business Analyst

Confidential, Mayfield Village, OH

Responsibilities:

• Gathered requirements, met with stakeholders, and worked on the E - Commerce performance engineering / ASAP team within the online business unit
• Held weekly technical stand up meetings to update the technical team of the status, issues, and road blockers
• Successfully delivered a project two weeks ahead of schedule, arranged a conference meeting, and presented it to a committee of 10+ colleagues
• Utilized JIRA and Wiki to list/pull tasks on the ticket system for cross-functional team execution
• Analyzed as well as optimized the store details page, thus increasing the effectiveness of the organization in driving business results to make more money, Improve store traffic, and build customer relationships

Software Business Analyst

Confidential, Hoffman Estates, IL

Responsibilities:

• Immensely improved the consistency, recoverability and accessibility of SHC's E - commerce data, receiving the Focused Recognition-Learn and Innovate
• Took the lead in the development of an authentication dashboard for the Online Business Unit using Java, Twitter Bootstrap, Angular.Js, Node.js, and HTML.
• Implemented business logic code for numerous JAVA, HTML, and JavaScript projects, plus swiftly query data and set up database connections with Dbvisualizer
• Streamlined Sear's Adaptive Shopping Automated Platform for merchants in North America via developing a completely new
• Technical Programming
• Developed, tested, and supported project software implementation, in an Agile environment for the E-commerce performance engineering team (OBU), within a fortune 100 company
• Successfully collaborated with engineers and project manager to integrate complex Single Page Application technologies, with an API containing Java RESTful services

IT Business Analyst (Project Lead)

Confidential, Chicago, IL

Responsibilities:

• Excelled as a liaison between staff, junior developers, and client during project implementation to deliver functions and services on time
• Regulated project meetings with stakeholders, facilitated deadlines/deliverables, identified then assessed project risks, and analyzed data workflows within the scope
• Conducted research/pricing analysis on the organization and authorized investments to match user goals, thus converting user requirements into business requirements
• Trained web admins/developers on implementation then deployment of HTML, CSS, and JavaScript to website's back - end
• Oversaw as lead programmer/admin throughout stages of quality assurance and web development life cycle for a streamlined interface, along with infrastructure
• Built, supported and maintained a Content Management System (CMS) resulting in delivery to client and admins

IT Solutions Consultant

Confidential, De Kalb, Illinois

Responsibilities:

• Supervised client financial budgets and cost management in regards to services requested, then recruited staff and outsourced tasks accordingly for various projects
• Worked closely with clients to elicit requirements, information technology needs and resources in order to plan projects and fulfill expectations
• Wrote documentation on solved problems, procedures, and frequently asked questions for stakeholders