SUMMARY:

• Versatile and well - organized Quality Assurance Professional with a proven track record of s in Software Quality Assurance, Software Testing and Quality improvements and executing company strategies in support of business goals and objectives.
• 13 years of solid IT experience in Quality Assurance, Software Testing, Cloud Platform and Systems Analysis of N-Tier applications spanning across web-based applications and Client-server applications in J2EE, SOA Integration and EAI Integration environments.
• Work experience with major players of Insurance, Finance, Healthcare, e-governance, Retail, and CRM.
• Wide experience in Agile Testing Methodologies, SDLC Processes, RUP processes, Water Fall model, Iterative model, complete Product Lifecycle Management (PLM) and Application Lifecycle Management (ALM).
• Extensive experience in Manual and automation testing.
• Experience in Infrastructure testing of Confidential Cloud platforms and virtualization environments.
• Work experience in provisioning of VMs and failover testing.
• Strong experience in analyzing User Requirements, developing Test Plans, Test Cases and Test Scenarios and executing the same.
• Excellent experience in Smoke Testing on Nightly Builds, Black-Box Testing, Regression Testing, Integration Testing, Systems Testing, Back-end Testing, User Acceptance Testing, End-2-End Business flow Testing, Usability Testing, Application Performance testing, and ad-hoc Testing.
• Proficient in Project Management activities and knowledge on Project Management Body of Knowledge.
• Extensive experience in Track/Sprint execution activities, Validation & Verification preparation & execution activities, Go-Live activities and Project Management activities in agile testing environment.
• Proficient in Issue/Defect Management, Deliverables Management, Work flow management, Document Management, Bug tracking tools, Deployment process, Version Controlling and Configuration Management by Visual Source Safe (VSS), MS Visio, MS Project, and MS Excel.
• Hands-on experience in developing technical/testing documents including QA Plans/Test Strategy /Test Schedules, Testing/Implementation Road Maps, Requirements Traceability Matrix, Release Notes, Business Case documents, Functional Specifications, Test metrics preparation for Quality Reporting, User manuals, UI Guidelines, Enhancement documents, FAB Analysis documents and Standard operating procedures.
• Test Case Reviews, analyzing Test Results, attending Development/ Design sessions and scrum meetings, performing Task Assignments, Status Reporting to managers, communicating with onsite teams and BusinessAnalysts.
• Experience in Effort Estimation, Cause and Effect Analysis, Pareto Charts, Critical Path Analysis, Basis Path Testing, Boundary values, Data Flow Testing, Branch Testing etc.
• Strong experience of testing applications in Server/desktop virtualization environments - Citrix/ Confidential, Application Servers - IBM WebSphere/Oracle WebLogic, and Windows Server.
• Extensive experience in testing applications with SQL Server, Oracle 9i, Java Script, HTML, Visual Basic, ASP environments.
• Good knowledge of private cloud architectures in large enterprises.
• Providing online support (24*7) to development and testing teams (In-house and client teams). Able to work nights, weekends and schedules as necessary.
• Exposure to seamless integration of Onsite-Offshore model and delivery management.
• Experience in handling diverse teams including Offshore/Onsite Teams.

TECHNICAL SKILLS:

Operating Systems: WINDOWS 95/NT/2000/XP/7/Vista/LINUX/UNIX

RDBMS: SQL PL/SQL, Oracle

Test Management Tools: Test Link, Quality Center 9.0/10. Test Management Console

Test Strategies: Manual, Automation, Regression, UAT

Test Methodologies: Agile Model, RUP, V-Model, Waterfall, Spiral, RAD, UML

Functional Test Tools: Selenium, SoapUI, Silk Test, WinRunner

Performance Test Tools: Jmeter, Rational Performance Tester, LoadRunner, WAS Tool

Integration Technologies: EAI, SOA, J2EE

Project Management Tools: MS Project, MS Visio, Primavera P6

Bug Tracking Tools: Trac, Bug Zilla, Workflow

PROFESSIONAL EXPERIENCE:

Confidential -Chicago, IL

Senior QA Analyst (Cloud Computing Operations & Delivery)

Responsibilities:

• Writing Test Plans and Test Scenarios in Agile development environment.
• Creation of Test Strategies and Road maps.
• Delivering quality products within Sprints.
• Preparation of UAT Test cases, based on Acceptance Criteria.
• Involved in Agile development process, SCRUM and Kanban.
• Sprint Planning within SCRUM framework.
• Project Management using JIRA.
• Preparing & maintenance of Teams Agile Boards using JIRA.
• Creation of Epics, User Stories, Tasks, Sub-Tasks, Defects in JIRA.
• End-to-end testing of the products.
• Back-end testing / validation (Oracle SQL) of live data feeds from the HD-RDS feeders.
• Monitoring applications, Servers, hosts and services statuses by using Nagios IT Infrastructure monitoring tool.
• Defining the logic for HD Importer’s up and down status.
• Involved in defining applications functional specifications.
• Creation and executing of Failover scenarios for HD-RDS statuses.
• Testing the data quality for Incidents services.
• Involved in database design and product designs.
• Functional, Integration and system testing of Online applications (Live data / maps probes and incident data quality testing for Locations and Content mapping for Garmin)
• Deployment of QA builds / environments in Unix/Linux environments.
• Testing the products on VMs deployed on Thor (cloud platform).
• Monitoring the error logs in Splunk.
• Using Robot framework for automating the functionality testing.
• Scripting test cases using Selenium RC.
• Preparing Test Documentation using MS Office tools.
• Improving the business value for the products.
• Providing Value additions to the products.
• Defining GUI standards for the products.

Environment: JIRA, Java, SOA, tcServer, Oracle SQL, Selenium RC, Robot IDE, Linux, Chrome, Safari, Firefox.

Confidential - IL

QA Lead

Responsibilities:

• QA Test Automation for Platform-as-a-Service.
• Created Provisioning Requirements.
• Created Provisioning Test cases, including tcServer, Mule, PostgreSQL, Hperic, GemFire, Splunk.
• Created Scenario-based test cases.
• Created failover test scenarios.
• Provisioned VMs in POD management server.
• Created test cases from Requirements and Puppet manifests.
• Designed and tested Test Management Console as part of test execution of TestLink Integration.
• Created and analyzed WSRR test Cases.
• Executing test runs of the Cucumber scripts for failover scenarios.
• Executing and verifying Resource Checkers in Springsource Tool Suite.
• Fully worked in Agile process.
• Verifying and validating the tests through-out the Sprint Life Cycle.
• Testing of Auto insurance web application

Environment: TestLink, Trac, Java Spring Framework, SOA, JPetStore.vBlock, vCenter, vSphere, GemFire, Hyperic, Mule, tcServer, PostgreSQL, vSplunk.

Confidential - New York, NY

QA Lead

Responsibilities:

• Created and derived Test Cases/Scenarios from Business Requirements/User Stories.
• Implemented and followed Agile Testing Methodology and extensively involved in Portfolios/Tracks/Sprints/Validation/Verification/Go-Live phases.
• Executed Functional, Smoke Testing on Nightly Builds, Integration, Back-End, Ad-hoc and Interface Testings.
• Tested Member Self Services and Employer Self Services applications in vFabric virtualization environment.
• Testing applications in distributed environments - WebSphere/Weblogic-Oracle/SQL.
• Prepared and executed functional test scripts in Selenium.
• Involved in Portfolio Planning, Implementation Road Map, Solution Design Document, Release Notes, UAT Test Plans, and Performance stats.
• Responsible for testing various V3 modules -Workflow, Call Center, Enrollments & Demographics, Payment Processing, Service Credits Processing, Disbursements, Benefit Calculations, Claims, Loans, Contributions, Pension & Annuities, Imaging, Document, Bookmarks, Reports, Letters, Notifications, Carrier Elections, Eligibility, Self-Services, Tax Reporting, Structured Settlements, Payroll Deductions, Plan Sponsors, Health Insurers, Third Party Administrators and Network Maintenance modules.
• Created and maintained Master Bug Sheets for defects traceability.
• System Testing of application in distributed environments and across multi & large enterprise systems.
• Managing bugs/defects in Quality Center.
• Identifying performance bottlenecks by evaluating the current systems and functionalities.
• Creating performance history, monitoring transactions by using log utilities, monitoring sessions (response times, load times ) and reporting to Tech and Dev Leads/Managers by using explain Plan/Charts.
• Setting up Ideal test environments and Creating & maintaining of Test Data.
• Data Priming for application demonstrations and making the application for Demo Readiness.
• Mapping Business Requirements to Functional requirements and Functional Requirements to User Stories.
• Preparing the Test Plans/Metrics.
• Providing Bug Resolutions and troubleshooting techniques to Dev teams.

Environment: Selenium, Jmeter, Workflow, MS Project, Quality Center, WebSphere, WebLogic, Oracle 11g, JAVA, J2EE, JavaScript, Ajax, XML, FireFox, IE, Chrome, Safari, VM-Ware.

Confidential - Des Moines, IA

QA Lead

Responsibilities:

• Creation of Test Scenarios/Test Cases and executing the same.
• Implemented and involved in all phases of development and testing in a waterfall model.
• Performed Functional, Smoke, Integration, System, Adhoc Testing, Back-end and User Acceptance Testing.
• Analyzed Business and User Requirements to identify and derive Test Scenarios/Test Cases.
• Responsible for Functional & Integration testing various V3 modules -Workflow, Call Center, Enrollments & Demographics, Payment Processing, Service Credits Processing, Disbursements, Benefit Calculations, Claims, Loans, Contributions, Pension & Annuities, Imaging, Document, Bookmarks, Reports, Letters, Notifications, Carrier Elections, Eligibility, Self-Services, In-Bound/Out-Bound Documents, COBRA, Tax Reporting, Premium Billing, Structured Settlements, Payroll Deductions, Plan Sponsors, Health Insurers, Third Party Administrators and Network Maintenance modules.
• Review of Test Cases to ensure the requirements are meted to their expectations.
• Preparing and maintaining Requirements Traceability Matrix.
• Task Prioritization, Task Assignments to the team and Status Reporting to Managers.
• Preparing and Executing Selenium Test Scripts.
• Prepared Release Notes, UAT Test Plans, Performance stats.
• Created and maintained Master Bug Sheets for defects traceability. the new hires on the functionality and business overview of the application.

Environment: Oracle 9i, SQL, PL/SQL, SQL Server 2005/2007, JAVA, J2EE, Firefox, IE, Chrome, Safari, VM-Ware, Crystal Reports.

Confidential - Atlanta, GA

Senior QA Analyst & QA Lead

Responsibilities:

• Creation of Test Scenarios/Test Cases and executing the same.
• Performed Functional, Integration, System, Testing and User Acceptance Testing.
• Analyzed Business and User Requirements to identify and derive Test Scenarios/Test Cases.
• Primary responsible for Functional and Integration Testing of Self-Service, Enrollments, Contributions, Pension and Loans modules.
• Reviewing of Test Cases to ensure the complete test coverage of user requirements.
• Preparing and maintaining Requirements Traceability Matrix.
• Task Prioritization, Test Schedules, Task Assignments, and Status Reporting.
• Analyzing Test Results and preparing Test Reports and Test Metrics.
• Helped Developers/Business Analysts/Solution Analysts for clarifications on new enhancements/customizations.
• Prepared QA Plans, Release Notes, UAT Test Plans, and Defect Metrics.
• Created and maintained Master Bug Sheets for defects traceability.
• Worked on multiple tasks in a team environment such as involving in preparation of User Manuals, Solution design documentation.
• Coordinated with other departments, provided support to programmers as needed to help them resolve technical and business issues.
• Primarily responsible for back-end support to business teams and validating complex scenarios from specifications and ensuring the correctness of the functionality to Business Analyst/Designer /Solution Analyst who works directly with the Business Users.

Environment: SQL Server 2000,Oracle 8i, Oracle 9i, PL/SQL.

Confidential - Princeton, NJ

Test Lead

Responsibilities:

• Testing and understanding of various Catastrophe models - Earthquakes, Extra Tropical Cyclones (Winter Storms), Severe Thunderstorms (Tornado, Hail, Straight-Line Winds), Tropical Cyclones (Hurricanes, Typhoons), Terrorism, Flood and Wildfire.
• Preparing Test Strategies, Test Schedules, QA Plans, Integration Plans and Test Metrics.
• Preparing Test Plans, Test Cases and Test Scenarios.
• Handling large and complex projects as a Test Manager.
• Managing Trac tool for issues/defects.
• Testing various Catastrophe models.
• Assessments of Property Casualty Risks through AIR developed models.
• Working on Primary and Facultative Insurance loss estimates.
• Performing Data Reviews and Validation to ensure accurate representation of exposure data.
• Results analysis for potential levels of loss for a company given their portfolio of exposures.
• Involved in handling technical aspects of various integration testings.
• Coordination with Onsite /offshore Teams.
• Functional and Regression Testing of the application.
• Automation testing of by Silk Test, Report Generations, deployment and kickoff process.
• Analysis of Probabilistic Loss values.
• Involved in Loss estimations and analytics with Analytics Teams.
• Compare exposure data with AIR’s US Exposure Database.
• Test Results analysis and Status Reporting.

Environment: Silk Test, Trac, VC++, .NET, SQL, IE 5.0 & above (Embedded Browsers)

Confidential - Jersey City, NJ

Senior Test Engineer

Responsibilities:

• Preparing Test Strategies, QA Plans, Test Plans and Test Cases.
• Adept in System Requirements analysis and creating of Functional Specification Documents.
• Functional and Regression Testing of the application.
• Analysis of Probabilistic Loss values.
• Involved in Loss estimations and analytics with Analytics Teams.
• Compare aggregated exposure data with AIR’s US Exposure Database.
• Validating and verification of Comprehensive Locator for Insured Properties.

Environment: VC++, .NET, SQL, IE 5.0 & above (Embedded Browsers).

Confidential - Warren, NJ

Senior QA Analyst

Responsibilities:

• Performed detailed study of user requirements to get a better understanding of the functionality and Determining test approaches and methods.
• Involved and developed QTP-Automation frame work, Test Strategy, system test plan and Scripts.
• Wrote/Recorded scripts when necessary and customizing the recorded scripts, running the scripts on a new build.
• Developed custom QTP function libraries (like Object Oriented Functions, Database Functions, and Utilities etc).
• Converted the Object Repository from local to shared Repository.
• Created and maintained automated tests using QTP by coding in VB Script.
• Created test data needed for testing.
• Tested execution and scheduling from Quality Center. The test execution is unattended with no manual intervention.
• Interacted with the team on a regular basis and attended meetings on a daily for status updates.
• Developed and maintained automated test scripts to support regression testing.
• Used Quality center to log defects, track and generate defect reports and graphs.
• Performed Batch Run for every release of the Application.
• Provided day to day support, bug fixes,, documentation etc.
• Involved in on-going maintenance and support of the existing automation scripts.
• Provided functional support to user groups and created material.

Environment: VB.net, Java Script, AJAX, MS Visio, Quick Test Professional 9.5/10, Quality Center 9/10, MS Team Foundation Server.

Confidential

Senior QA Engineer & Team Lead

Responsibilities:

• Manual Testing: Functionality Testing, Regression Testing, System Testing, Integration Testing, Installation/Uninstallation Testing, User Acceptance Testing, Load & Stress Testing, Code Walkthroughs & Browser Compatibility Testing.
• Testing the tiers independently (Presentation tier, Business Logic tier and Data access classes) by writing the client stubs and retrieving the parameters dynamically from the test data.
• Automated Testing: Created Test Scripts using WinRunner, generalized the test scripts by creating check points and synchronization points, Created database check points to check the updated data in the database, created Test cases and scenarios for exerting immense load and stress on the product and executed with the simulation of large number of Vusers. Identified bottlenecks and involved in performance tuning with developers.
• Developed and Modeled: Test Plans, Test Strategies, Integration Test Plan, Acceptance Test Plans, Templates & Checklists, Standards, Test Cases, Functionality Test Procedures, Performance Test Procedures, Created ideal Test Environments, Defined User patterns, Defined Quality Process and Models, Prepared Product Manuals & Online helps.
• Analysis Done: Defect Density Analysis, User Requirements Analysis, System Analysis, Process Analysis, FAB Analysis, Client Requirements Analysis, Feature Customization Analysis, Performance Analysis, Identified performance bottlenecks & functional gaps.
• Reviews Done: User Requirements review, Analysis & Design reviews for System, Database & User Interface, Prototype design review, Process reviews &Integrated functionality review.
• Implementation: System studies, Product Deployment at Clients places, Data migration, to end users, User acceptance testing, Implementation sign off & closure, Product support 24 * 7, Case studies & Online support through conference calls, NetMeeting, phone and email.
• Extensively involved in Complete Product Life Cycle Management with Rational Unified Process (RUP).

Environment: VB, VC++, ASP, COM+, XML, XLST, MSMQ, IE 5.5 and above, SQL 7.0 & 2000, Windows Advanced Server, Win 2003 & Win XP, Windows Professional/Advanced Server, Back-End Testing, WinRunner 7.0 &LoadRunner 6.5.