SUMMARY:

• I have 11 years of experience in Software QA
• Currently working with Confidential, Designation - Associate Manager
• Equipped with sound knowledge of various Software and IT applications with demonstrated capabilities in providing technical support and structuring customized solutions to meet client’s specific needs
• Well versed with analysing, estimating and testing applications with hands on experience in maintaining documentation for the same
• Possessing thorough knowledge of SDLC ad STLC
• A systematic, organized, hardworking team builder & trainer with an analytical bent of mind; reliable as a fully contributing, responsible & accountable member of task/project teams with brilliant capabilities in delivering projects before timelines
• Accomplished professional with deep understanding of the Domestic and International client interactions thereby having the ability to work in highly diverse environments with people from varied backgrounds
• Exposed Testing of Real-time Systems & holding expertise in designing test cases in-depth understanding of Life Cycle of SDLC and Project Management Processes including Initiation, Feasibility Study, Customer Need Analysis, Project Scoping, Effort & Time Estimation, Risk Management and Execution Control Planning
• Well versed understanding of six sigma quality system, Continuous Improvement, Knowledge Management, Process Improvement, Configuration Management, Defect tracking & Defect Prevention, Impact Analysis, etc.
• Skilled in creating Test Approach, Test Plans, Test Cases, and Test Reports as well as sound understanding of all Testing Methodologies, various levels of Testing, Testability analysis & requirements definition
• Possessing good exposure in doing Lead review, environment setup & problem reporting

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Involving in initial scoping discussions to understand the requirements
• Coordinate test effort (cost estimate and resource assignment)
• Maintaining perfect coordination with Client for requirement reviews & ensures timely project delivery
• Working knowledge of CSV, SOP, CFR Part 21, GxP, FDA Rules and Regulations
• Creating Test Plan by referring the supporting documents
• Create Test Scenarios if defined for the project
• Preparing Test Traceability Matrix
• Reviewing authored test scripts, test execution, testing evidence, test output and any deviations for compliance and completeness
• Tracking the defects raised and following up till closure
• Providing daily status to onshore through mail/call. If status is provided through call then sending MOM
• Preparing the Test Summary Report
• Preparing CAR and Case Studies
• Submitting Metrics
• Expertise and having skills to deliver high quality deliverables and utilize standard methodology, templates, and industry standard best practice
• Excellent communication skills to include written & verbal
• Experience in mentoring other team members
• Proven ability to produce deliverables and meet deadlines despite distractions
• Practical experience of software development lifecycle, testing and quality processes
• Providing guidance to the team to achieve goals in accordance with established policies and processes
• Connecting with direct reportees and providing feedback

Confidential

Responsibilities:

• Good Understanding and Knowledge of CSV, GxP, CFR Part 11, FDA Rules and Regulations
• Done System Requirement analysis and its functionalities for estimating the testing efforts and created the Project Plan with realistic time estimates and schedule as well rebaselined the task/efforts as required
• Done end-to-end testing while validating the Experiment’s data, reaction schemes, Audit trial information in Pfizer’s Chemistry Electronic Notebook, migrated data from Wyeth’s Cambridge Soft Chemistry Electronic Notebook application
• Done end-to-end testing while validating the IMPACT data from Pfizer DIF environment to WYETH CMF database and CMF's downstream applications
• Done end-to-end testing while validating all new LabWare LIMS V6.0 functionality, all major LabWare LIMS V6.0 workflows, on qualified reports which are converted to Crystal Reports V11 and core functionality of LabWare LIMS V5.0 verses LabWare LIMS V6.0
• Done end-to-end testing while validating the migration of the .asp WebPages and various files (PDF, word, excel, PPT, video and pictures) to individual SharePoint team sites and conversion of various WebPages (with and without document links) to PDF file and eRoom documents
• Used ELC templates and ensured quality while delivering Test Plan, Requirement Traceability Matrix and Test scripts
• Executed the Test Scripts using Quality Center, captured accurate Test Evidence, Test Output results and raised any defects and deviations in QC and always met compliance and completeness
• Prepared Review Summary Document and Test Closure Memo after completion of all testing activities
• Documented the Case Studies, CAR report, best practices and knowledge repositories after every major release
• Contributed to the best practices by introducing the templates like Query Log, Review Revision Tracker, Authoring checklist, Execution checklist and Project Execution templates after discussing with Supervisor/Onshore lead and received the approval from client team
• Point Of Contact for collecting status for all the in-flight testing projects from offshore and maintained/tracked the Demand Management for entire Testing team and sent the Testing Status, Resource allocation details and reported actual metrics to client team
• Provided support, mentored and gave appropriate feedback to direct reportees and as a Counselor provided Career guidance to counselees
• Received Six-sigma Green Belt, cleared the initial exam and as part of the Green Belt approved project - 'Testing efficiency in testing data migration projects' core team member- I analyzed the data for time taken by each script to execute, prepared the metrics, contributed to the root cause analysis and published the MOM in terms of Fishbone diagram and conducted brainstorming session with the Testing team to collect the inputs on how to reduce the effort in test authoring/execution and updated the inputs in Fishbone diagram. Suggested Improvement actions and implemented them in the projects
• Performed internal testing compliance audits as well Configuration Controller for all the testing projects
• Conducted internal s on Validation testing and QTP tool
• Uploaded/Maintained/Tracked Testing artifacts along with versioning in Pfizer SharePoint and EDMS
• Developed knowledge in advanced areas of Interface, UC4 tool, Views and created database scripts and Interface scripts in ERP integration project
• Monitored SLA and ensured all testing deliverables- Test Plan, Test Scenarios, Test Scripts and STM scripts are delivered within planned schedule and effort

Confidential

Responsibilities:

• Participated in Initial scoping discussion on Business and Technical Requirement documents and provided the efforts required for testing tasks by creating Project Plans
• Done Validation testing in the applications like Remote Data Capture (RDC), Application Framework, eClinical Trial Portals, Core II, CIDER3, Global Clinical Database (GCD) application containing all Master applications in single location
• Validated the Business Intelligence Reports, which provides real time reports against Clinical Database
• Delivered the BIR verification sheet with respect to FRS and covered other possibility of data setup and covering all the impacted functionalities in scripts to obtain more quality
• Created the Test Plan, OQ Protocol and Test Cases using Standard Operating Procedures
• Reviewed and provided comments on the OQ Protocol, Test Scenarios & Test scripts, created by other team members
• Executed the test scripts and logged the defects/deviations in JIRA tool
• Executed Business Intelligent Reports in different environment including Production and reported bugs in JIRA & tracked them
• Reviewed Test execution, Test Evidence, Test Output and other deviations to meet compliance and completeness
• Created the Review Summary Document and Test Closure Memo
• Handled BIR & Bug Fix projects and reported the testing status to Clients and Onshore teams in daily status call and Leads calls throughout the Project
• Documented best practices, knowledge repositories & reusable job aids after every major release
• Conducted Knowledge Transfer sessions to newly joined team members
• Submitted testing efforts and trend in the monthly metrics document to the management
• Uploaded/Maintained/Tracked testing artifacts in Electronic Data Management system (EDMS)

Confidential

Responsibilities:

• Functional & Integration Test Analyst for a Large Telecom provider based out of US. Took complete ownership for entire Point & Quarter releases including all the phases of SDLC & helped in carrying out Test Planning, Design, Construction, Estimation, Resource Planning and Test Execution, Defect logging, Tracking effort, UAT, Implementation and Post Implementation support
• Analyzing Requirements Specifications documents starting from Planning and Analysis phase
• Preparing Test Approach document and Requirement Traceability Matrix
• Writing Test Scenarios, Test Conditions & Test cases
• Interacted with Developers and analyzed the system functional aspects
• Used UNIX as an OS to run the Batch Jobs and Sybase, Oracle 8i as database verification
• Performed Functional, Integration, System, Smoke, Sanity and Acceptance testing within tight timelines
• Setting up test data, executing the test cases and capturing the results, verifying the results against expected output and logging defects if required using Quality Center tool
• Coordinating with different teams (Internal & External) for Integration Product Testing during Planning, Design and Execution phases
• Presenting User Acceptance testing through live meeting
• Responsible for - Scheduling Application Product test, liaison to Product Test, Development Management, Operations Management, and the Business Unit. Consolidated and reported status to all the stakeholders, Conducted daily status meetings with impacted Sr. Management and the Clients
• Document best practices and knowledge repositories after every major release

Confidential

Responsibilities:

• Involved in developing Proof of Concept (POC) for application that could be automated
• QTP does not support 16-bit applications; hence the application was automated with great difficulty, as there was no support from Mercury. Low-level recording was also used
• Project involved automation of Product Testing Suite covering about 300 different scenarios. Involved working with OTA (Open Test Architecture) to upload the attachments captured at run time into Quality Center. Manual Testing was completely replaced by the automated script
• Reviewed the scripts and various deliverables provided as a part of Automation team.
• Responsible for all the deliverables including Automation Driver Scripts, Functional Library and Hand Off document
• Involved in the new resources on Automation Tool (QTP)

Confidential

Responsibilities:

• Part of the testing teams that plan, Construct and executes all stages of product (pass, integrated, regression, smoke) and operational readiness (sanity) testing
• Writing Test Scenarios, Test Conditions and Test Cases using Standard Templates
• Acted as Moderator in various reviews of Deliverables involving external teams
• Executed the Test Cases using Test Director V8.0/Quality Center V9.0, reported the bugs in the tool and followed up with Dev team till closure
• Handled various presentations on Applications to external and internal team members