SUMMARY:

• Successful professional with diverse and extensive experiences including Software Quality Control, Software Design/Development and Internal Quality Auditing. Experienced on Insurance, Finance, Banking and Telecommunications Industries. Recognized for programming and analytical skills to design and implement automated testing tools, strong background on performing precise manual and automated testing.
• Ability to work effectively with client, both independently and as a member of top performance work teams. Considered a high - energy leader with a reputation for integrity and quality. Team-oriented and self-starter with excellent interpersonal, communication and organization skills. Working knowledge of Agile Software Development practices, Software Quality Assurance practices (white/black/gray box testing), RUP and Scrum methodologies. Experience with web applications, J2EE, Oracle databases, VB Scripting and Excel VBA scripting for Web and SQL Queries.

TECHNICAL SKILLS:

Hardware: Intel x86.

Operating Systems: Widows 2000, Windows XP, Windows Vista, UNIX.

Languages/Tools: Visual Basic, VBScript, Visual Basic for Applications, HTML, C Language, SQL, Lotus Notes, Lotus Script, MS Access, Power Builder, Java, JavaScript, CSS, XML, Automated Testing.

Application Software: SilkTest Workbench, MS Visual Studio, MySQL Query Browser, Oracle SQL Developer, SQL Server, Toad, Rational Robot, IBM Rational Functional Tester, HP Quality Center, HP Quick Test Pro, HP LoadRunner, Quest Central, Oracle EBS (E-Business Suite).

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, Florida

Quality Assurance Analyst

Responsibilities:

• Function as a key test analyst for the Quality Assurance team.
• Review offshore team work before being passed on to Manager for approval.
• Use SilkTest Workbench to create regression automated suites/test scripts for web and desktop applications.
• Use Microsoft Visual Studio 2010 to create regression automated suites/test scripts for web and desktop applications.
• Use Axosoft OnTime for defect tracking.
• Use Silk Central Test Manager to set up test plans and test cases/script for execution.
• Use MySQL Query Browser to write and run SQL query statements.
• Use SQL Server 2008 to write and run SQL query statements.
• Perform GUI testing (front-end testing) on web-based and desktop-based applications such as verifying application screens are displaying, texts on screens are correct, navigation flow is correct and images display correctly.
• Perform Back-end testing by XML analyzing and data processed and stored in the data base.
• Perform End-to-End testing from front end to back end validation.
• Use of Microsoft Excel to write test cases.

Confidential, Jacksonville, Florida

Quality Assurance Analyst

Responsibilities:

• Function as a key test analyst for the Quality Assurance team.
• Use SilkTest Workbench to create regression automated suites/test scripts for web and desktop applications.
• Use Microsoft Visual Studio 2010 to create regression automated suites/test scripts for web and desktop applications.
• Use Axosoft OnTime for defect tracking.
• Use Silk Central Test Manager to set up test plans and test cases/script for execution.
• Use MySQL Query Browser to write and run SQL query statements.
• Use SQL Server 2008 to write and run SQL query statements.
• Perform GUI testing (front-end testing) on web-based and desktop-based applications such as verifying application screens are displaying, texts on screens are correct, navigation flow is correct and images display correctly.
• Perform Back-end testing by XML analyzing and data processed and stored in the data base.
• Perform End-to-End testing from front end to back end validation.
• Use of Microsoft Excel to write test cases.

Confidential, Jacksonville, Florida

Quality Engineer

Responsibilities:

• Function as a key manual and automation tester for the retail applications in which insurance products and plans are sold.
• Function as a key manual and automation bilingual tester for the Web-based BCBSFL in house applications that promotes health in the state of Florida and is intended to attract more Hispanic customers offering different insurance products.
• Perform GUI testing (front-end testing) on all in-house web based applications such as verifying application screens are displaying, texts on screens are correct, navigation flow is correct and images display correctly.
• Maintain continued communication with Developers and Business Analysts.
• Identify, develop and execute Functional and Regression test strategies and plans for system changes and enhancements for every day requests.
• Perform Static tests, white box testing, black box testing, gray box testing, System tests, and Regression tests for release based projects.
• Assist in User Acceptance testing.
• Running of batch scripts, viewing files and moving files on UNIX system through terminal emulator PuTTY.
• Reviewed project use cases to ensure that they meet quality requirements.
• Perform end to end testing from front end to back end validation.
• Use of Quest Central and IBM Data Studio to write SQL queries and validate values stored in databases.
• Use HP Quality Center to design and Create business process tests in the Business Process module.
• Use HP Quality Center to create test scripts Test Cases in test plan module.
• Use HP Quality Center to create test sets for execution and logging results in test plan module.
• Use HP Quality Center to log defects uncovered during the testing cycles and link them to the related scripts.
• Use HP Quality Center to tag requirements to test cases in the Requirements Coverage module.
• Use HP Quick Test Pro to design, create and execute test scripts and business test scripts.
• Use HP Quick Test Pro to design and create user defined functional libraries.
• User HP screen recorder to create evidence of document system failures and attach them to respective defects.

Confidential

Designer/Developer

Responsibilities:

• Designed and created User Interface in a Microsoft Excel spreadsheet by using the MS Excel Object Library and Object Controls.
• Developed code interface to connect to Stocks Website using Document Object Model DOM .
• Developed code to navigate through the GetStocks web pages and obtain data needed using DOM and Visual Basic for Applications.

Confidential, Cleveland, Ohio

Quality Control Analyst

Responsibilities:

• Functioned as key tester for the Web-Based E&Y in house application that displayed performance indicators for business decision making.
• Perform GUI testing for application screens, texts, navigation flows, images, and URLs are displaying correctly.
• Identified, developed and executed Functional and Regression test strategies and plans for system changes and enhancements.
• Reviewed project and technical design documents (white box testing) to ensure that they met quality and client requirements.
• Worked with development staff to resolve issues found during testing.
• Developed automated test scripts for Performance and Functional testing for various in house web applications using IBM Rational Robot, IBM Rational Functional Tester and Win XP through white/black box testing.

Confidential, Denver, Colorado

Quality Control Analyst

Responsibilities:

• Responsible for the creation of Test Strategies and Test Plans.
• Led the development of automated testing (functional and non-functional) to create test data, process the data and document testing results using white box testing and black box testing on QTP, LoadRunner and Quality Center.
• Basic UNIX commands for viewing files and data.
• Created manual test cases based on client requirements using Mercury Quality Center.
• Led the efforts for database validation using VBScript and Toad for Oracle.
• Kept track of defects life cycle, maintenance and administration of PVCS.

Confidential, San Jose, California

Quality Tester

Responsibilities:

• Tested the main loan system web application.
• Perform GUI testing (front-end testing) such as verifying application screens, texts, navigation flows, images, and URLs are displaying correctly.
• Identified, analyzed and documented defects in software program functions and deviations from business processes by developing and executing software test plans and scenarios.
• Reviewed project and technical design documents to ensure that they met quality and client requirements.
• Executed end to end testing and full regression testing using Mercury Test Director.

Confidential

Software Developer

Responsibilities:

• Developed module for registration of service requirements under Lotus Notes, HTML and JavaScript.
• Designed a user registration application for registering guests under Java, JSP, JavaScript and MS Access.
• Development of application for administrating quality and management indicators for the company under Lotus Notes and MS Excel.
• Designed and developed network applications using Visual Basic and MS Access.
• Perform GUI testing for desk top and web based applications such as application screens verification, texts, navigation flows, images, and URLs are displaying correctly.
• Conduct internal quality auditing based on the ISO 9001 policy to all the different departments of the company and report results to General Manager.