SUMMARY

• Over 12 years of Business and Quality Assurance experience across Banking, Credit card, Wealth management, Payments, Global Pay plus, BESS, SWIFT, FEDWIRE and CHIPS
• Experienced with waterfall and Agile testing methodologies
• Leaded a team of 5 testers under Onsite - Offshore model operating from Toronto India and China in providing direction for testing activities payments - swift(iso15022 mt, iso 20022 mx - mt series) as per the fintrac requirements
• Having extensive experience in Payment Gateway Payments SWIFT (MT101, MT103,Mt 202, 103, 191, 199, 900, 910, etc. )
• Performed functional, SIT testing and UAT testing of Global Pay plus
• Involved in developing and maintaining Test Plan, Test Scope, Test Strategy, Test Execution Plan, Requirement Traceability Matrix, Test Summary Report and Test Activity Completion Certificate ( TACC)
• Validated High value and Low value payments in both Canada and USA Global Pay plus
• Experienced in Requirement Analysis, Defect Management, Reporting & Communication Management with team and stakeholders
• Executed test cases using automated tools including Quick Test Professional (QTP)
• Identified Recorded Documented Tracked and Managed Defects using tools like HP Quality Center, Confluence and JIRA
• Performed Functional, Compatibility, Integration, Regression, End to End, Compatibility, Performance, GUI, Database and Smoke Testing
• Experienced in Software Development Lifecycle (SDLC) and Software Testing life cycle (STLC) from requirements gathering to releasing to production
• Expert in GPP business rule configuration, profiles and other static data set up and helped BAs when required.
• Trainer and SME on Payments domain (GPP)

PROFESSIONAL EXPERIENCE

Business Analyst/ Senior QA Analyst

Confidential

Responsibilities:

• Knowledge transferred to offshore based on the understanding gained from the discussions with business
• Involved in interaction with QA offshore to establish priorities and resolve issues.
• Practice a structured, methodical approach to the testing of systems by preparing detailed test case documentation to ensure full coverage of test scenarios, test strategies, defect tracking, preparing testing estimates that incorporate all activities required to effectively test the system
• Document detailed Test cases by incorporating both positive and negative condition for Functional and System testing based on the Test Scenarios and Use cases in MS Excel and then imported them to Confluence for proper test management and requirement coverage.
• Effective task allocation to offshore to ensure on time completion/delivery
• Work in the AGILE environment in close association with Scrum master and Scrum team of 7 members
• Participate in stand-up meetings review and analysis meetings as the sprints progressed.
• Participate in Retrospective meetings and highlight what went good and bad and incorporate the feedback in next sprint.

Senior QA Analyst

Confidential

Responsibilities:

• Developed Test plan for the release with Business Analysts, Operations, D+H consultants and IT Teams to identify the data required for configuring Rules Profiles for Global Pay Plus testing
• Collaborated with Project Managers and Business Analysts to ensure requirements coverage are in place
• Troubleshoot and validated the GPP setup by dropping payments as per the conditions mentioned in the setup
• Taking the daily status from offshore team and update the same to all Project Managers, Business Analysts and all the stake holders involved
• Knowledge transferred to offshore based on the understanding gained from the discussions with business
• Involved in interaction with QA offshore to establish priorities and resolve issues.
• Effective task allocation to offshore to ensure on time completion/delivery
• Triaged GPP Defects identified if it is a setup issue or code issue. If setup issue, then providing a solution.
• Conduct walk through / familiarization meetings with business users
• Maintained defect logs and also provided work around to production team
• Used the use cases for effective execution
• Documented the requirements and reviewed the same
• Prepared the Test progress report and highlighted the same
• Developed peers to achieve business objectives and individual potential, sharing knowledge, experience and providing assistance on referred issues

QA Analyst

Confidential

Responsibilities:

• Worked closely with development languages: VB, SQL on Oracle database
• Developed and executed Test cases for defined use cases with the use of HPQC for assigned user stories
• Performed record keeping of tasks using JIRA with timely update on progress with daily scrum meetings
• Participated and provided valuable feedback in Sprint review meetings as well as 100-day review meeting
• Gathered and analyzed Functional specifications document from Business analyst
• Provided QA expertise, methodology and techniques of system integration and user acceptance testing strategies
• Developed test plans, test scenario’s, scripts and acceptance criteria to present to business clients
• Reported the test progress and defect status to the QA manager and all relevant parties on a daily basis using HPQC.
• Updated the Test cases and Re-installed the complete application on various devices whenever a new build is released by the development team
• Coordinated with different teams and invited them for defect triage meeting to set up the priority for defects.
• Prepared the Test cases for Regression testing based on the Test scenarios and executed them manually
• Organized User Acceptance Testing by supporting the end user groups, by creating UAT scenarios and test Cases.
• Executed data warehouse testing with focus on ETL tasks for data cleansing, validation and integrity
• Tested transactions on POS terminal with Plastic cards to verify the application in connection to the transaction performed using provisioned cards on mobile wallet

QA Analyst

Confidential

Responsibilities:

• Analyzed and developed testing methodologies and strategies according to the project requirements
• Attend Application Release walkthrough's with the client, review of Strategy Document and Test Plans
• Developed test plan for the project, dependencies and participants required to migrate the risks to system quality and obtaining the approval of client
• Planned the load by analyzing Task distribution diagram, Transaction Profile and User profile and executed Performance Testing using Load runner appropriately to satisfy business needs.
• Provided support to arrange test lab and test environments by liase between management & clients.
• Create Test Execution Plans for specified Application or Infrastructure Release
• Responsible for co-coordinating with the offshore team to complete the project within the deadlines