PROFESSIONAL EXPERIENCE:

Confidential, Lake Oswego, OR

Contract QA Consultant

• Provided QA and IT process improvement guidance to small Agile based software development team.
• Created test execution plan from Agile Buddy and Jira data repositories to direct staging and go - live test functions.
• Recommended release acceptance critieria and development documentation deliverables scaled to lean software development methodology.

Confidential, Portland, OR

Contract QA Test Lead

• Supervised 2 two-person teams for functional validation of quarterly web software release covering changes in accessibility to an online personal health record system
• Agile-based software release using Scrumworks Pro / HP Quality Center 10.0 and Serena Team Track for test case development and regression testing across development, test and staging environments
• Created documents to help describe testing processes and protocol
• Use of Session-Based Test Management to manage and measure exploratory testing (coached by its inventor, Jon Bach at Quardev)
• Daily status coordination and communication to cross team organization

Confidential, Portland, OR

Project Coordinator/Project Manager

• CPSS Facets 4.61 Upgrade EDW/ODS schedule update, tracking and downstream application engagement, program level milestone roll-up, weekly status reporting.
• Thomas Love Legal Settlement Compliance workflow administrator:
• Duties include: management of Lotus notes database, Communication of Compliance due dates to business owners
• Review of completed collateral for verification prior to internal audit, Workflow software maintenance, test planning, coordination and unit testing
• Prompt Pay Application Design Documentation review coordinator for sign-off and formal walkthrough
• Responsible for coordinating work between Confidential IT (RITS) Department, Business Owners, Legal, IBM and Trizetto
• Conducted project meetings and assigned issues, risks and action items to team members
• Act as a liaison between geographically dispersed RITS and Vendors
• Continuously worked on improving processes and procedures to meet the business demands
• Coordinated communication of technical information and requirements between Confidential, IBM and Trizetto resources

Confidential, Portland, OR

Process Improvement Contractor

• Conducted process gap analysis to align quality, test and release management processes
• Assessed and updated existing guidelines and standards across 3 QA Areas
• Interviewed cross team members as part of information gathering step to refine analysis criteria
• Presented interim results to prioritize team effort

Confidential, Portland, OR

Partner Test Project Planner/Project Manager

• Provided external requirements gap analysis for multi-million dollar CPSS-Facets 4.31 Legacy upgrade.
• Engaged with project management to facilitate test schedule planning with vendors supporting externally hosted systems.
• Coordinated partner application schedule roll-up into overall project work plan
• Coordinated daily consolidated issue tracking for Engineering Data Warehouse (EDW), Operational Data System (ODS), Pharmacy, Operational Reports and Rewards Output Management System:
• Process involved coordination of development resources to determine ownership, troubleshooting and planning of critical defects prior to go-live.
• Conducted Rational Clearquest query management for 30 separate applications as part of data quality risk management strategy.
• Built EDW Data Load schedule in MS Project, conducted stakeholder review and buyoff.

Confidential, Tigard, OR

Quality Assurance Process Improvement Consultant

• Assessed industry standard quality improvements for start up quality group
• Facilitated interview questionnaire to Confidential team staff as part of data collection step
• Balanced low level process improvements for scheduling and resource planning.
• Presented prioritized final analysis and recommendations to development organization

Confidential, Hillsboro, OR

Project Manager

• Led SAP-MDM 2.0 Enterprise Customer release as Business Project Manager and joint program manager. Emphasis on tracking performance against schedule, risk mitigation and requirements ratification.
• Planned, resourced, and tracked performance against schedule driving completion of high level and detail level requirements and open design issues.
• Created Enterprise program level engagement process for future projects.
• Led End of Life implementation for iWeb Application resulting in $50K cost savings.
• Planned, completed value decision and tracked performance against schedule for three successful releases for Omniture Sitecatalyst based platform.
• Test planned, coordinated and executed JavaScript unit tests for three Web Analytics platforms and three browser configurations.
• Scheduled, planned, and tracked QA project status for NGIP 2.0/eDesign project.
• Received for divisional recognition for joint project manager and QA lead for Channel Field Intranet web application.
• Planned, scheduled, tracked and implemented software test planning group releases for CMMI process staging.

Senior Software Quality Assurance Lead

• Joint project manager and QA lead for 5 person team for 2 releases of Channel Field Intranet (CFI) emphasizing end to end black box validation using sales oriented data.
• Received Divisional Recognition for on-time high quality delivery of CFI.
• Planned, scheduled and black box tested 2 successful releases of eSales and 5 successful releases of Confidential Business Link web applications.
• Planned and coordinated QA activities for 2 NGIP Migration Teams. Mentored project teams on QA Milestones tracking, communication and status roll-up. Conducted application Release Candidate Readiness Review and production go-live support. Coordinated User Acceptance test feedback with business owner to mitigate risks regarding key functionality and conducted Post Implementation Review (PIR).
• Author, owner and cross team facilitator for software QA plan.
• Planned and co-led 3 person team; executed QA for ease of use software project and systems IWOS 2.0.
• Received Results Orientation for Accounts Daily Service Q4 2000.

Confidential, Foster City, CA

Software Quality Assurance Lead

• Scheduled, planned and executed QA Partner automated test activity for three releases of Pillar financial planning application.
• Led 3 person automated regression test team for maintenance for two releases using QA Partner.
• Scheduled, planned and executed Auto Pilot automated scripting application.

Confidential, Greenbrae, CA

Quality Assurance Manager 5

• Scheduled, planned and staffed four projects for initial and maintenance software releases.
• Led successful end user testing for a clinical information software system.
• Planned, coordinated and implemented software process improvement recommendations for third party software and OS patch level verification.
• Conducted black box testing for system assistant GUI-based database tool.

Confidential, San Jose, CA

Quality Assurance Manager

• Led a six-person team that successfully verified a multiplatform based integrated Product Data Management (PDM) software system.
• Performed scheduling, tracking and resource allocation for all QA activities.
• Coordinated and conducted installation testing for all products on supported platforms.
• Co-designed and implemented engineering document review guidelines in support of new engineering software processes.
• Coordinated group evaluation, and analysis for Xrunner, QA Partner and Hindsight Code coverage and analysis tool.
• Performed auditing and analysis for Oracle porting effort.

Software Quality Assurance Engineer

• Successfully executed Data Management System (DMS) automated test scripts across a SUN server, VMS and HP300 client configuration resulting in subsystem verification.
• Provided on going clean up and restructuring of the DMS test environment to increase efficiency and productivity.