TECHNICAL SKILLS:

• 12 years of experience in quality assurance and software testing.
• 7 years of experience in healthcare testing in Confidential, Confidential, Confidential, Confidential and Confidential health.
• Over 20 years in IT with detailed experience in development of mainframe applications, Quality assurance, mainframe and web software testing, UAT and Test planning, Test Design, Test execution, data validation, integration testing and Test results documentation
• Test Director, Mercury Quality Center, ALM, WinRunner, XPEDITER, Intertest, ABEND Aid, Progeni, MS SharePoint & MAINFRAME EXPRESS, EDI
• IMS, DB2, SQL/DS, Adabas, Natural, JCL, COBOL, VSAM & CICS.TSO, SPUFI, DOS/VSE, MVS & UNIX, click schedule, Click mobile
• Leading a team of 2 QA Analysts in Electronic Media
• Knowledge of SDLC and PMLC
• Canadian Citizen

EMPLOYMENT HISTORY:

IT Test Analyst

Confidential ( Confidential ); Toronto, ON

Technical Skills: JIRA, Mainframe, SharePoint, confluence, Agile, C3, MFISP portal and database, prime base, charter creator, Microsoft SQL Server 2012.

• Test cases creation and test cases execution for the following applications in a financial environment:
• Wealth Management
• RRSP, RESP,RDSP,Mutual Fund System, customer investor profile, know your customer, branch manager supervisory reporting, trade exception review, pre authorized purchase plan, shareholder management system, RPM.

IT Test Analyst

Confidential ( Confidential ); Mississauga, ON

Technical Skills: ALM Quality Center, Mainframe, IMS, IN - SYNC, SharePoint, Jira, Waterfall, Agile. C3 (Java based application)

• Test cases creation and test cases execution for the following applications in a financial environment:
• Tetris Account level processing and product catalog
• Customer access registration (CARS)
• Maintain profile (MPRO)
• Maintain Accounts (MACT)
• Maintain status (MSTAT)
• Transfer access card (TACS)
• Enquire access card (EACS)
• Enquire history access card (EHACS)
• C3, Lending, Credit link (CLK), credit card, Line of credit (LOC), Student line of credit (SLOC),
• Mortgage, Home Equity Line Of Credit (HELOC), Real Estate Secured Loan (RESL), AWS.

Quality Assurance Analyst

Confidential ( Confidential ); Mississauga, ON

Technical Skills: Quality Center (ALM), TOAD for Oracle 12, Tandem, Payer portal Inquiry, Batch DNP submission tool, DNP EDI claims submission tool, SQL navigator/TOAD, SOAPUI-digital bright, HP nonstop Web Services, SharePoint.

• Test cases creation and test cases execution for the following applications in a healthcare environment:
• Ontario drug benefit dispense fee limits
• PQ provincial brand exceptions
• QA EDI and non-EDI
• Drug Engine claim submission
• Same day and prior day voids
• Drug engine screen testing
• MLF audit report testing
• Upload testing
• Daily batch refresh
• Paper reimbursement
• PQ senior
• PQ non senior
• Generic substitution
• PQ smoking cessation
• DIN covered by other
• Deferred EDI claims
• Oracle refresh/replication
• Real-time replication - files
• Real-time replication - claims
• EDI Adjudication test cases
• Ripple through for DFLU (Dispense fee limit usage) - when you change the DOB or First name in CARD, it should ripple through or update the DFLU record.
• KCHG screen (Key change) test cases
• PRFL, PRFP, CARD, DFLU test cases
• Extended log test cases.

Quality Assurance Analyst

Confidential - Seattle, Washington

Technical Skills: Mercury Quality Center, ALM Jira, .NET

• UAT Manual testing for the Washington apple health (Medicaid) COTS Application
• UAT Manual testing for the Washington apple health for pregnant women.
• UAT Manual testing for the Washington apple health for kids (CHIP)
• UAT Manual testing for the Washington apple health with premiums (CHIP with Premiums)
• UAT Manual testing for the health insurance premium tax credit (APTC)
• UAT Manual testing for the Cost sharing reduction (CSR)
• UAT Manual testing for the Cost sharing reduction for tribal (CSR Tribal)
• UAT Manual testing for the qualified health plan (QHP)
• Updating test cases according to any changes in requirements, Test cases creation, Test cases execution, defect management and test results reporting and documentation.
• Participating in meetings, analyzing and reviewing requirements and understanding the functions/systems that will affect the changes
• Executing testing and log defects.
• Communicating back to Business Analysts and Developers as it relates to System Testing and test execution activities
• Ensuring successful completion of all Testing Artefacts and providing assurance they have been stored in our Test Management Tool.

Senior Test Engineer

Confidential ; Oakville, ON

Technical Skills: ALM Jira, Linux, confluence, SFTP, Agile methodology.

• Manual testing for a java-based application (the smart TV Media Centre application). (showcase, videos, photos, music, devices).
• Updating test cases according to any changes in requirements or visual design, Test cases creation, Test cases execution, defect management and test results reporting and documentation.
• Preparing the test files and test data for media center.
• Daily upgrade of software for new build.
• Daily communication with developers, business analysts and visual designers of media center.
• Reviewing the performance report of media center.
• Automation testing (CTS, Stability)

UAT Team Lead and Defect Manager

Confidential ; Regina, SK

Technical Skills: Mercury Quality Center (ALM), SAP, click schedule, click mobile, SharePoint.

• Leading the user acceptance testing activities for the advanced meter infrastructure project (AMI) for SAP application in Confidential .
• The team consisted of 5 testers for SAP transactions, 3 testers for network, 4 business analysts.
• Leading the defect meetings
• Managing the requirements, test plan, test lab, defect modules in the quality center.
• Participating in meetings, analyzing and reviewing requirements and understanding the functions/systems that will affect the changes
• Confirming testability of Test Basis Artefacts such as Business Requirement Documents and Design Documents
• Communicating back to Business Analysts and Developers as it relates to System Testing, test closure activities, defect management and test execution activities
• Completing closure report and implementation, documenting all testing activities for system testing for all the projects, programs, and business to ensure successful delivery of services
• Ensuring successful completion of all Testing Artefacts and providing assurance they have been stored in our Test Management Tool (HP Quality Centre.)

Lead QA Analyst

Confidential - Burlington, ON

• UAT and Test planning, Test Design, Test execution, data validation, integration testing and Test results documentation
• Of web applications developed by .NET - Xhale, Innomar drug safety, Confidential t plus, Affinitrac,
• Femara, Orencia, RPAP (Roche Confidential t Assistance Program).
• Technical documentation creation and maintenance, (OQ, IQ and PQ). HP Quality Centre.

Software Test Analyst COTS Application

Confidential ; Regina, SK

Technical Skills: Mercury Quality Center (ALM), Click schedule Web Client, Click mobile, Web methodsTracs7, Resource Gantt Chart, Task List

• Testing a web applicationFSEP- Field Services Efficiency Program
• Test cases creation and execution, System integration testing, Test data creation
• Participating in meetings, analyzing and reviewing requirements and understanding the functions/systems that will affect the changes
• Confirming testability of Test Basis Artefacts such as Business Requirement Documents and Design Documents
• Executing testing and log defects, and maintaining measurements and metrics on quality and effectiveness
• Communicating back to Business Analysts and Developers as it relates to System Testing and test execution activities
• Ensuring successful completion of all Testing Artefacts and providing assurance they have been stored in our Test Management Tool (HP Quality Centre.)
• The Click schedule web client enables various types of users, such as Dispatchers, field supervisors and contractor dispatchers to remotely access key click schedule functionality.
• Edit assignment, create Nonavailablity, create task, create assignment duplicate task, get driving directions, and navigate between the dates in the schedule.

Software Test Analyst COTS Application

Confidential - Confidential ; Waterloo, ON

Technical Skills: Mercury Quality Center(ALM), .NET, SQL, SPUFI, TSO, Agile.

• Testing a web applicationLIT - Location Intelligence Tool.
• Test cases creation and execution.
• The LIT Application is used by underwriters to evaluate risks and by managers to identify areas of opportunities and concern.
• LIThelps both analysts and underwriters to:
• Avoid poor risk areas.
• Grow business in target areas.
• Manage risk accumulation (current and ongoing).
• Understand exposures in risk areas.
• Improve quote processing.
• Support underwriting and streamline workflow.
• Support the management of re-insurance.
• Support claims handling (long term).

Software Test Analyst

Confidential- Toronto, ON

Technical Skills: Mercury Quality Center(ALM).

• Testing RDSP Application (Registered Disability Saving Plan), Using Confidential Enterprise Testing Methodology (CETM). CDSB (Canada Disability Saving Bond), CDSG (Canada Disability Saving Grant), CORFAX.

Quality Assurance Analyst (Test Lead) COTS Application

Confidential - London, ON

Technical Skills: Mercury Quality Center(ALM), .Net Web Application

• C3 Application: executing the test cases for the C3 application which supports the financial advisors in their work with the bank customers regarding the mutual fund, real estate, small businesses, saving accounts.
• GCAB - Group Calendaring Appointment Booking Application (Microsoft Project)
• Creating the requirement module for the calendaring application from the business specification document and creating the test plan and test scenarios from the function specifications and connecting the test cases to the requirements.
• Executing the test cases in the test lab module and connecting the test cases in the test lab to the test planning module.
• Finding defects and reporting them in the defect module and retesting them when they are fixed.
• Supporting the business analysts and the user acceptance testers in their test scripts.
• Communicating all technical issues with the developers from Microsoft.

BA/Quality Assurance Analyst COTS Application

Confidential ; Toronto, ON

Technical Skills: Mercury Quality Center(ALM), SQL

• Test execution, Test results documentation of ESS application (electronic shipping system) for Confidential .
• Validating the vendor shipments submission against Confidential base rates according to Purolator shipping system carrier compliance specifications.
• Using quality center for test execution and defect reporting.
• Validating the shipping labels submitted from the vendors against Confidential labels and reports any discrepancy in Quality Center.
• Using SQL to create and print Purolator Courierelectronic manifests.
• Validating the electronic manifests submitted from the vendors against Confidential electronic manifests and reports any discrepancy in Quality Center.

Quality Assurance Analyst

Confidential ; Montreal, QC

Technical Skills: Mercury Quality Center(ALM), Test Director, WinRunner., SQL, EDI, X12, SPUFI, TSO, File aid, Mainframe, ZOS, CICS, JCL,COBOL,JAVA Based Application, .Net, C# Application, SharePoint

Confidential

• Test planning, Design, Test execution Test results documentation of EFA2 conversion project. the Accounting conversion (separate accounts, funds, variable investments), Accounting adjustment Online, MicroStrategy reports, accounting SQL tables
• In a mainframe and web based financial application for an insurance company ( Confidential )

Confidential ( Confidential )

• Test planning, Design, Test execution and Test results documentation ofthe transactions of a Java-based health care insurance application for Confidential ( Confidential or interactive gateway)
• The Confidential is the gateway or entry point for the eligibility& benefits, claim, referral response and referral inquiry interactive HIPAA x12 transactions
• The EDI Interactive Gateway 270/271 transaction gives providers the ability to inquire on The Member’s Eligibility and benefit information in a real-time mode
• Entities requesting health care eligibility and benefit information include, but are not limited to, hospitals, nursing homes, laboratories, physicians, allied professional groups
• The EDI Interactive Gateway 276/277 transaction gives providers the ability to inquire on The Member’s claim status in a real-time mode

Confidential

• Testing an application in .Net, C# environment
• Testing the following applications for an industrial company ( Confidential )
• Activity, Activity Calendar, Banner profile, CBD Forecast, Marketing Calendar, Fund, Marketing Forecast, SKU Split, OOH Forecast, Promotable group

Confidential

• Testing a mainframe application in COBOL, JCL, CICS, IDMS, and Z/OS environment
• Test planning, Design, Test execution and Test results documentation ofthe following batch and online (CICS) applications for insurance company ( Confidential ). The COBOL and CICS programs had been converted from working under OS/VS operating system to Z/OS
• LIFE70NB, Accident, Healthcare, HC Override, Field Compensation, LGL Mainframe, General Ledger, Leads, PAS/PHAS, Accounts Receivable
• The necessary documentation was done by using MS SharePoint

Primary QA Analyst (Test Lead)

Confidential ; Pasadena, California

Technical Skills: Mercury Quality Center(ALM), Test Director, WinRunner. SQL, EDI, X12, SPUFI, TSO, File aid, Mainframe, OS390, CICS, GUI, JCL,COBOL

• The primary QA tester for the Electronic Media BSI. Test planning, Design, Test execution and Test results documentation of Electronic Media.
• Leading a team of2 QA Analysts in Electronic Media BSI.
• The electronic Media support the strategic line of business in Kaiser and it is responsible for processing 75% of the (about 6 million) and 2/3 of the revenue for Kaiser in California.
• QA Testing for the Working Age Survey and Tracking System (WASATS),, Benefits, 3270, testing XML reports and Finance.
• Scheduling the Batch jobs for different systems in all releases.
• Using TESTDIRECTOR and WINRUNNER in all testing activities.
• My for the fifth year in the row is to deliver 100% error free code to user acceptance test department (CSC).
• No Vantiv ticket was opened from California support system (CSC) regarding any one of my tested incidents.
• Excellentcommunication with User Acceptance Testers, Developers, Managers, Business Analysts, Release Managers, Deployment Staff, offshore teams, Foundation System Users.
• Responsible for the Manual and Automated shakedown for the Electronic Media BSI.
• Peer testing all the end to end core manual test cases for the Electronic Media BSI.
• Designing test cases of the reformat jobs of Electronic Media for the end to end system testing.
• Met all the deadlines of the release schedules two weeks ahead of the specified time with accuracy level of 100%.
• Provided time reporting with 100% compliance.
• Supported the successful delivery of quality IT business solutions through using Comprehensive Delivery Process (CDP).
• Health Insurance Portability and Accountability Act (HIPAA) regulations were applied in our test scenarios, test scripts, test plans.
• Develop the feasibility study for the Electronic Media Project.
• Develop the CFF-835 Project to create a common file format which include 835 Adf, send and receive application copybook.
• Supported the Automated Letter Generating System (ALGS) as a primary on call.
• Participated in the upgrade project of changing all Transactions, MAPS and ADF, S from EDI 1.5 Version to EDI 3.1 Version.
• Participated in the ST. JOSEPH HOSPITAL Project to create the ADF for the 835 EDI Transaction.
• Supported the trading partners implementation process and did the necessary translation and test for the inbound transactions of 834.
• Supported the different inbound and outbound jobs for EC/EDI group through the on-call duties
• Health Insurance Portability and Accountability Act (HIPAA) was applied in all of our transactions.

Senior Computer Consultant

Confidential ; Edina, Minnesota

• Participated in application outsourcing project in a large national retailing and merchandising company ( Confidential )
• Responsible for the pricing engine programs and subsystems which includes customized retailer individual pricing, pass on allowance, competitive pricing, psychological pricing, pricing notification and house zone SRP
• Participated in the transition in plan, hands on phase and shadow phase
• Worked on Confidential mainframe environment using OS/390, JCL, COBOL, DB2, TSO, ISPF, FILE AID, SPUFI, INTERTEST, XPEDITER, and PROGENI
• Participated in a year 2000 compliance project for an international publishing company (West group) using NATURAL, ADABAS in an OS/390 mainframe environment
• Participated in the maintenance of the applications for a large national manufacturing company (Thermo king) using COBOL, SQL/DS

Computer Systems Analyst 7

Confidential

• Participated in the conversion of programs from using VSAM files to using SQL/DS database for the financial system of Saudi Consolidated Electricity Company - Southern Region ( Confidential ) using JCL, COBOL, SQL/DS, VSAM

Computer Programmer Analyst 4

Confidential

• Participated in the analysis, programming and maintenance of the national sporting information system of the general presidency of youth welfare
• Programming of inventory system, Athlete’s records, sporting clubs, managerial follow up of maintenance projects, financial follow up of maintenance projects
• Programming in NATURAL in both report and structure modes using systems development methodology (SDM)
• Participated in developing the user manuals, program and system documentation for the national sporting information system
• Conversion of Natural 1 programs to Natural 2