PROFESSIONAL SUMMARY:

• I have been an IT professional for the last 15 years. Most recently I have developed an automation framework using C# for testing a Windows web based application. This framework has been instrumental across other team projects with minimal changes required to use effectively. I am a CTFL Certified Software Quality Assurance Tester/Engineer. In the last nine years I have been involved in a variety of software testing projects in which I have transformed from a manual tester to an automation engineer. I have also held other positions within MIS including IT Analyst, Oracle Report Writer, and Application/Production Support. These positions gave me an excellent perspective of the software life cycle since I have 1. tested software, 2. automated tests, 3. released builds to production, 4. supported applications in production, 5. documented installation and troubleshooting steps and 6. trained others to do the same. Each position has sharpened my skills and increased my overall understanding of the Systems Development Life Cycle from the development and testing phase to the deployment, production support and maintenance phases. I have worked in both Agile and non - Agile environments and currently work in an Agile environment.
• At Confidential, my latest employer, I have developed an automation framework in C# using Ranorex Studio which has allowed the client, Confidential to leverage the framework against other projects. This framework uses Excel for data inputs and also creates logs and emails results of tests.
• At Confidential, Inc., I led the evaluation and purchase of Ranorex Studio automation software. I also created automated suites for testing our various web-based applications, mobile applications and desktop applications. In addition I was a mentor for others on my team to learn and use this software to automate more products. I was chosen to be the lead in the automation efforts at this company. In addition, I also worked with TestComplete at this same company. TestComplete is also a test automation tool which I used to create, modify, execute tests against web-based applications.
• My experience as a software tester has given me a deeper knowledge of the software development life cycle. I understand and am able to implement procedures and processes for accepting software, debugging it, performing a quality gate to ensure a good version of software is released into production.
• Tasked with leading a 3-month long testing project involving three companies and various testers from those companies I was able to certify the software for production with all 150+ test cases tested and debugged on time.
• I have experience performing various application/system tests such as unit, functional, integration, regression, white box, black box, gray box testing and performance testing. Many times in the past I have tested multiple ongoing projects with different test environments, test cycles and deployments.
• Have developed in PowerShell, Visual Studio, Java, Javascript and HTML which has expanded my overall skill set and value to any organization. In addition I have developed in PERL and VBscript. My knowledge of SQL, PL/SQL, and SQL*Plus has allowed me to query databases and read and write PL/SQL procedures.
• My experience in application support has provided the ability to work in the fast paced world of production releases, troubleshooting production issues with minimum downtime and improving processes and procedures to ensure that problems do not occur again.
• My excellent analytical, organizational, interpersonal, oral/written communication skills have only been sharpened with each position I’ve held and made me a valuable member of any organization. I am detail-oriented and have a great track record of delivering consistent and quality results regardless of it being software testing, developing, report writing or application support.

TECHNICAL SKILLS:

Software Testing: Certified Tester, Foundation Level knowledge and working experience of SDLC HP Quality Center, QTP, ALM Test Plan & Cases, Defects, Reporting Defects. Perfecto Mobile Ranorex Studio 5.0 and up (Test Automation tool) Tool Agnostic Framework (TAF) Jenkins for scheduling automated tests Conducting Quality Gate meetings to update stakeholders and certify software for production release. Testing Web Apps in .Net 1.1, .Net 2.0 and Java with an Oracle back end database. FireBug QA Planner (SmartBear) JIRA (logging defects) Squash (test case management) v1.7.0 TestTrack Client (Seapine ALM) v2015.0.1 Build 23 (Windows) TestComplete (SmartBear) v10 and up Rally by Confidential for entering defects

Other IT Skills: Windows PowerShell MSSQL Server 2008 and 2005 TestFlight for mobile testing MicroStrategy 9 RTC for tracking tasks VMWare Vsphere Client 4.1.0 Eclipse Java EE IDE for Web Developers (Indigo Release) Oracle 8, 8i, 9i, 10g, 11g Writing SQL queries, PL/SQL, SQL*Loader, SQL*Plus reports C++, Java 5, Java 6, Javascript, HTML, Visual Basic, VBScript, Perl 6 Hyperion 8.2 (Formerly Brio Report Writer), Brio 6, Brio Insight Oracle 9iAS Internet Application Server Oracle Portal, Oracle Discoverer 4i, Oracle Forms 6i, Oracle Query Builder, SQL*Plus reports Writing User Guides and internal/external clients on using reporting software MS Visual SourceSafe 6.0, Ant, Tomcat Manager for releasing .Net and Java applications AppWorx 5, 6 (Job Scheduler), Applications Manager 8 (formerly AppWorx) Sitescope For monitoring errors in applications, servers and connectivity Creating Virtual Directories for .Net applications Writing Ops Guides, Installation Notes, Troubleshooting, Procedurals. Users to use AppWorx SQL Navigator 4 and 5, Toad for Oracle 5.7 MS Access, MS Visio, MS Outlook, MS Word, MS Excel, MS PowerPoint, MS Publisher F - Secure SS Client 5.2 RedHat Linux Release 8.0 Windows XP, Windows 2000, Windows 2000 Server, Windows 2003 Server, Blade Servers, Windows Vista.

PROFESSIONAL EXPERIENCE:

Confidential, Princeton, NJ

QA Test Lead

Responsibilities:

• Built and maintaining an automation framework in C# using Ranorex Studio 5.4. This framework tests a web-based application. It uses Excel reading data inputs which are then used during runtime as parameters. This framework logs into the website, runs reports and emails results back to users. It also creates .txt log files which are used by Kibana.
• Automating web based reports using the TAF (Tool Agnostic Framework) framework integrated with Ranorex. This was the original set up before we implemented our own Ranorex Framework. TAF was used via Excel as a framework which sent commands to the Ranorex code which in turn executed the automation scripts.
• Responsible for creating and maintaining C# code for automated testing.
• Responsible for creating an automated smoke test which tests all functionality of a web based application.
• Responsible for Jenkins scheduled tasks which run the automated scripts.
• Creating test cases and test scripts in TAF and integrating them with Ranorex.
• Providing support to manual testers and helping them use the automated framework.
• Providing demos/presentations on the automated tests.

Confidential, Roseland, NJ

Senior QA Analyst

Responsibilities:

• Testing web based application via Salesforce.com
• Using ALM for defect tracking
• Using Perfecto Mobile for testing mobile device via simulator. Testing out the functionality of web based application and how it functions on a mobile device.

Confidential, Fairfield, NJ

Software Quality Assurance Manager

Responsibilities:

• Using Ranorex Studio’s record/play feature to automate manual test cases.
• Using C# to query the database via Ranorex for data validation.
• Creating defects using Rally for entering defects and managing testing tasks.
• Daily Scrum meetings as well as Retro and Planning meetings.

Confidential, Fairfield, NJ

Senior Software Test Engineer

Responsibilities:

• Selected to lead automation efforts as we move our desktop, web and mobile apps to automated regression suites using Ranorex Studio.
• Using TestComplete automation software to execute/modify/create scripts to run tests against the Clinical Services website in various browsers.
• Evaluated Ranorex Studio for feasibility as automation software for mobile, web and desktop by creating scripts for Confidential t Portal (web), SkinBetter (mobile), Vaestro (desktop) applications.
• Running manual regression tests for Confidential t Portal in various browsers as well as creating an automated suite of regression tests in Ranorex for Confidential t Portal
• Execute/Modify/Create automated scripts for SculptMyDream website.
• Manually test the new corporate website on mobile devices using iOS and Android operating systems.
• Execute/Modify/Create manual tests for VEOS mobile application run on DS3 and iPhone devices.
• Execute/Modify/Create manual tests for SkinBetter mobile application run on mobile devices using iOS and Android operating systems.
• Manually test Vaestro IATK and create test cases for future use.
• Execute/Modify/Create manual tests for VEOS-X mobile application run on DS3 devices in conjunction with MMWS, Vectra and Mirror.
• Manual testing for Dark Circle, a brand new application for identifying dark circles under the eyes.
• Manual testing for Mask Designer, a brand new application for designing mask overlays.
• Using TestTrack for defect tracking.
• Using VMWare for installation testing of Vaestro IATK.

Confidential, New York, NY

Software Quality Assurance Engineer

Responsibilities:

• Automation of current manual tests converting them using Ranorex Studio.
• Functional testing of new features of company’s core product involving agent machine, server machine and backend database MSSQL and Oracle and reporting (MicroStrategy).
• Testing Management Console web application for customers including testing user accounts, privileges, licenses and exporting/importing of data for reports.
• Testing reports written in MicroStrategy for accuracy of data.
• Regression testing of software including using a stopwatch to record times of operations and comparing the usage and response times results against the database.
• Verifying that the correct DB tables are updated with agent sessions.
• Installation testing of Management Console web application.
• Integration testing of software from end-to-end which includes user interaction with CRM software such as SAP Portal, SAP CRM and Siebel that is recorded by agent software and then sent to the server and finally to the backend database (MSSQL/Oracle).
• Testing in an Agile environment with 5-day long sprints and daily SCRUM meetings to report on status of testing and any impediments. Daily planning for next day and next two sprints of testing including test cases and test plan.
• Writing scripts using Powershell.
• Using VMWare to create virtual machines
• Installing Java, Oracle DB and MSSQL DB in test environment.

Confidential, Piscataway, NJ

Information Technology Analyst/Production Support

Responsibilities:

• Programming in Java, Javascript and HTML
• Installing in-house applications developed in .Net and Java to production.
• Executing Oracle PL/SQL scripts for production releases.
• Administering user access to AppWorx.
• Updating chains/modules in AppWorx as needed.
• Documenting chains/modules in AppWorx 6 for troubleshooting.
• Received in Shell Programming and Java Using Eclipse
• Laid off from previous employer and took time off after giving birth.
• Completed HP QTP Basic and HP QTP Advanced Courses
• Completed Perl
• Continuing Bachelor’s Degree in Business Administration specializing in Information Systems
• Actively searching for job opportunities.

Confidential, Newark, NJ

Software Quality Assurance Analyst/ Engineer

Responsibilities:

• Lead tester for MVNO (Mobile Virtual Network Operator) and Stored Value (Gift/Debit cards) products.
• Lead 3 month cross-company testing effort for the MVNO project including QA teams from two other internationally based companies. Successfully completed tested and debugged 150+ tests and delivered on time to production.
• Designing and writing test procedures in HP Quality Center for a wide variety of tests (unit, functional, integration, regression, white box, black box, gray box and more) from requirements specifications.
• Testing applications developed in .Net 1.1 and 2.0, Java, C++, with an Oracle backend database and Windows Server 2003 and Linux operating systems.
• Finding, tracing, and thoroughly identifying defects; generating defects reports in HP Quality Center and working with development teams to resolve and verify defects.
• Began developing automation scripts in VBScript adn PERL, beginner's level experience.
• Assist customers with User Acceptance testing.
• Conducting Quality Gate reviews at the end of test cycle to verify build and plan for production release. Installing applications to production.
• Writing User Guides and Operations, QA, Developers and Business users how to use AppWorx and Brio Report Writer.
• Writing reports in Brio 6 and Hyperion (Brio) 8.
• Writing Visio Diagrams to illustrate process/data flow of various applications.
• Granting access to reports in Brio 6 and Hyperion (Brio) 8.
• 24 hour on-call support for applications and scheduled jobs
• Provide support for variety of client server and web based products in the QA environment.
• Second tier production support to Operations group for software being tested.
• Monitoring and maintaining the AppWorx job scheduling application.
• Included creating/editing new modules/chains, troubleshooting/restarting AppWorx on Master and Slave servers and granting access to users.
• Monitoring and Troubleshooting scheduled Oracle procedures, PERL scripts and other processes in AppWorx. Writing PERL scripts for scheduled processes.
• Creating Virtual Directories and pointing to new versions of .Net.
• Installing in-house applications, new builds and patches to production.

Confidential, Iselin, NJ

Report Writer

Responsibilities:

• Created analytical, financial and summary reports for clients using Oracle's Reports 6i, Discoverer 4i, Oracle Portal, SQL*Plus and MS Access.
• Designed, tested and debugged GUI data entry and manipulation forms using Oracle Forms 6i.
• Designing the 10 most efficient and relevant reports as part of a reporting package.
• Interacting with all the team managers to understand the business needs of our clients.
• Promoted to head of reporting team after my first year, supervising the work of two colleagues.-
• Trained my two colleagues on creating reports in Reports 6i and Discoverer 4i as well as creating forms in Forms 6i.
• Supervising my team in creating templates for all reports and customizing them for the individual clients.
• Providing each client with secure logins including levels of access according to the user.
• Main Help Desk/Technical support contact for all report related issues for both internal and external clients.-
• Gave presentations of STI's web-reporting tools to prospective and existing clients at client locations or through conference calls.
• Also used Placeware Web Conferencing for presentations.
• Created and maintained STI's demo web-reporting site.- Trained external and internal users on using the various reporting tools to run reports. (Occasionally traveled to client locations)
• Wrote the STI Web Reporting User Guide for our clients, documenting the purpose and use of Oracle's web reporting tools including step-by-step instructions on Oracle Portal, Oracle Discoverer 4i, and Oracle Reports 6i web reports.Upgrade all clients to receive web reporting.
• Assigned in upgrading all client reporting from MS Access to the Internet as well as all clients on using the reports. The project goal was to develop standard analytical, financial & summary reports for all current and new clients.

Environment: Windows 2000, Oracle 9i, SQL, PL/SQL, Oracle Reports 6i, Oracle Discoverer 4i, Oracle Query Builder