SUMMARY:

• Results - driven manager, entrepreneurial and innovative leader with experience spanning Quality Assurance, Technical Account Management, Release Management, and Project Management.
• Technology leader with obsession of being the best through perfect and deliberate practice, an interest in making a difference, and an optimistic attitude.
• Proven strength and passion in implementing SDLC processes and best practices in Waterfall and Agile environments.
• Experienced in and fully comprehend the complexities and nuances of building and managing geographically-distributed teams (US, Canada, China, Argentina, Russia, Ukraine).
• Go-getter with proven effectiveness in interacting with customers and cross-functional teams.
• Skilled public speaker with extensive in communication and leadership.

TECHNICAL SKILLS:

Mobile Technologies: iOS, Android, Symbian, Brew, WAP, CDMA, GSM/GPRS, UMTS, CDMA IS-2000, SMS, MMS, XDIME

Web Services: REST, SOAP, OData

OS: Windows, UNIX, Mac

DRM: Google Widevine, Microsoft PlayReady, Adobe Access, UltraViolet, OMA DRM.

Tools: JMeter, SoapUI, Jira, Bugzilla, BMC Remedy, Test Link, Quality Center, SpiraTest, HTTP Proxy (Fiddler, Wireshark), DeviceAnywhere, Splunk, SoftPerfect Bandwidth Manager, Siebel Tools, Siebel CRM

IDE: Eclipse, Visual Studio

Databases: MS SQL Server, MySQL, Mongo, Oracle, DB2

Languages/Protocols: HTML, XML, WSDL, Shell, JavaScript, Opus Make, Java, C++, Perl, TCP/IP, RTP/RTSP, SOAP, REST

Streaming: Google Widevine Adaptive Streaming, Microsoft Smooth Streaming, RTSP

SCM: ClearCase, SVN, Jenkins

Office: MS Office, MS Visio, MS Project, Axure

PROFESSIONAL EXPERIENCE:

Confidential, Solana Beach, CA

QA Manager - Platform and Client Development

Responsibilities:

• Assembled top-notch team of White Box QA Engineers, SDETs and Mobile testers from the ground up.
• Key contributor to successful launch of key customers such as Starz Entertainment, Barnes & Noble, Blockbuster on “Deluxe On Demand” platform - industry largest video catalog with over 40,000 titles encoded in dozens video/audio formats for viewing on mobile devices (iOS and Android), PC/Mac, Smart TVs, gaming consoles and set-top boxes.
• Defined and implemented automation testing strategy for Video QC, UI and API layers.
• Reduced defect count by integrating automated smoke tests into Continuous Integration process (Jenkins).
• Increased SDLC efficiency by re-defining existing SCM branching and versioning strategy, which resulted in 20% man-hour savings per developer and reduced test cycle.
• Resource and capacity planning across different projects and releases.

Confidential, El Segundo, CA

Manager - Broadcast Systems Engineering

Responsibilities:

• Responsible for building a brand new QA team, implementing QA best practices and procedures to test Confidential traffic & scheduling software components.
• Implemented key metric tracking, which shed light on inefficiencies, and ultimately resulted in process refinements that improved department productivity.
• Defined requirements for Test Management and Requirements Management tools, and their integration with IT Management (BMC Remedy) and Enterprise Reporting (Business Objects) solutions.
• Established individual and team goals, quality gates to track process improvement.
• Successfully negotiated favorable hourly rates for contractors with recruiting agencies.

Confidential, San Diego, CA

QA Lead - Platform and Enterprise Services

Responsibilities:

• Managing QA team responsible for development and execution of Automation and White Box testing of enterprise SOA components with SoapUI, JMeter, QTP, and SQL-based test harnesses.
• Planned team capacity for each sprint and release.
• Designed and implemented integration testing approach, which helped identify design and integration gaps early in the development cycle.
• Played key part in designing critical system modules for user management services and client migration from legacy products.
• Trained and mentored off-shore QA resources to the level of U.S. industry standards.

Confidential, Carlsbad, CA

QA Manager - Mobile and Professional Services

Responsibilities:

• Managed Mobile and Professional Services QA teams, which focused on platform integration and custom solutions for customers such as NBA, FoxTV, UFC, MTV, Dish Network, ESPN, NFL, NBC, Discovery, and others.
• Played a key part in the success and quality of Entriq Mobile offering which ultimately led to a technical Emmy® Nomination for Outstanding in Advanced Media Technology for the Creation of Non-Traditional Programs or Platforms.
• Managed MTV UK (Hutchison 3G) and SuperSport ( Confidential ) WAP portals by handling all clients’ communication and resolving production issues.
• Worked directly with UK-based vendor to ensure optimal transcoding parameters, UAProf and OMA DRM compliance in Entriq’s Mobile Device Repository. Managed upgrades and rollouts into production environment.
• Managed ingestion and publishing content into CMS, which included registration, encryption and upload to CDN.

Confidential, San Francisco, CA

QA Manager / Project Manager - Mobile

Responsibilities:

• Managed a project for Openwave pre- testing using VSDPG framework and automation.
• Supervised and monitored overall testing of WAP browser emulators, SMS, EMS, and MMS clients on mobile handsets.
• Identified and evaluated vendors and tools for Load & Performance and emulator testing.
• Wrote and executed test plans based on ISV (Independent Software Vendor) OEM and career functional specifications and requirements.
• Prepared Test Plans, Test Cases and Testing Strategy documents.

Confidential, San Mateo, CA

SCM Release Engineer

Responsibilities:

• Performed main line development builds, maintenance releases and patch builds for all active code lines on Windows, Solaris, AIX and HP-UX platforms.
• Created and managed branching, labeling and versioning process in Siebel Repository.
• Worked with senior management to define guidelines, build content and release dates for maintenance and patch releases.
• Provided ClearCase support to various engineering groups within the company.