SUMMARY:

• Knowledgeable in wide variety of software applications, computer languages and Data Bases.
• 20 years of total experience in IT with 12 years of experience in developing and executing test plans and test cases.
• Responsible for organization and coordination of project documentation for various testing projects.
• Coordinated meetings and agendas for project discussions as needed.
• Coordinated documentation and communication of statuses and issue tracking forvarious testingprojects.
• Strong testing experience on API (web services) REST web services testing using SoapUI Very Strong Expertise in writing Test.
• Responsible for QA project tracking and communication of updates.
• Experience with planning, implementing, andtestingmission critical informationsystems employingWeb Servicesand built on Internet architecture principles.
• Knowledgeable in SDLC, Agile, Water Fall, Rad,Jad.

TECHNICAL SKILLS:

SOFTWARE: Group Wise, Office Vision, Lotus 1 - 2-3, WordPerfect, File Aid, Savers, Smart Test, Change Man,DbaseIV, Offices 97, TSO, ISPF, RAMIS, Abend Aid, Control M, IOF, SPSF, Xpeditor, anvalet,Ca7, Info man,Pegasys,Intertest,QMF,Spufi,POS, Test Director,Parasoft, Win RunnerMobius, Control M, Tibco,Visual Studio.NET 2005/2008, SharePoint 2007, SQL Server 2003,Strobe,Omegamon, Ghost 8.0,Telon, MS Office,LabVIEW,CompuWareTrack Record, MS Project,VisualAge, Mercury Quality Center, QTP,PL SQL, T-SQL, SQL Enterprise Manager, Endeavor,SoupUI,Seleium

HARDWARE: Mainframe, AS/400, PC s, Printers, MVS, HP3000DATABASES

: Oracle, Sybase, DB2, SQL, IMS, VSAM, MQ Series

LANGUAGES: Micro Focus COBOL, API, COBOL I, COBOL II, Power Builder, CICS, CSP, C, JCL, BASIC, Hogan, VB,SQL, Natural, HTML, Java Script, J2EE, Cool,EasyTrieve,XML Sync sort, SAS,C#, VB.NET, ASP.NET,Kshell, Bash, cold fusion

OPERATING SYSTEMS: UNIX system v, MS-DOS, TSO, NT, Windows, OS/2, XP, VI editor, Scripting z/os

Object Oriented Skills: PeopleSoft, BEA/Web logic, SQL, JDBC, Web services, MQ series /Web Sphere, Oracle RDBMS, Unix, C++,.Net, ODBC, Windows, Excel and MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte NC

Senior QA

Responsibilities:

• Involved in automation of the Restful Web Services using SOAPUI and Postman for manual execution of test cases
• Created test case forSkyspeedweb and mobile app.
• TestedGUI forbooking PNR's
• TestedAPI and Restful API.
• Proficient in API / web services testing using UFT tools.
• Validate data written to oracle database.
• Develop and automateWeb ServicesAPItestingusingSoapUIframeworks.
• Batch testingfor mainframe batchprograms.
• Executed and Created simple to complex queriesfor data validationOracle Add testcase and test plans toHP Quality.
• Wrote test plan for ETL reporting.
• TestedETL test.
• Data mine using SQL to extract Members from Oracle and DB2 data bases

Confidential, Charlotte NC

Production support /Senior QA

Responsibilities:

• On call for Middleware applications for Ecommerce(Online banking, Payments & Transfer
• TestedFiserv GUI for loans processing onUNIX boxes.
• TestedETL of DB2 to Oracle.
• Develop and automateWeb ServicesAPItestingusingSoapUIframeworks.
• Validate mapping usinginformatica.
• Proficient in API / web services testing using UFT tools.
• Batch testingfor mainframe batchprograms.
• ETL testing Big Data
• Executed and Created simple to complex queriesfor data validation with DB2 and Oracle.
• Validated CICs transaction on the mainframe.
• Add testcase and test plans to TFS.
• Mobile testing manual input and IVR
• Pass and failed application in TFS.
• Validatedinventory using scanners for automobiles at the ports going to the agents.

Confidential, MiriamarFlorida

Senior/Lead QA

Responsibilities:

• Created test case forSkyspeedweb and mobile app.
• TestedGUI forbooking PNR's
• Develop and automateWeb ServicesAPItestingusingSoapUIframeworks.
• TestedAPI and Restful API.
• Validate data written to oracle database
• Batch testingfor mainframe batchprograms.
• Executed and Created simple to complex queriesfor data validationOracle.
• Add testcase and test plans toHP Quality Center.
• Create defectsinTFS.
• ValidatedairportKioskforself-servepassengers.

Confidential, Deer Field Beach Florida

Senior/Lead QA

Responsibilities:

• Created test case for reportingof JM Family inventory software.
• TestedFiserv GUI for loans processing onUNIX boxes.
• TestedETL of DB2 to Oracle and Big Data
• Develop and automateWeb ServicesAPItestingusingSoapUIframeworks.
• Validate mapping usinginformatca.
• Batch testingfor mainframe batchprograms.
• Executed and Created simple to complex queriesfor data validation with DB2 and Oracle.
• Validated CICs transaction on the mainframe.
• Add testcase and test plans to TFS.
• Pass and failed application in TFS.
• IVR testing with hand held devices
• Validatedinventory using scanners for automobiles at the ports going to the agents.

Confidential, Oakbrook Il

Senior/Lead QA

Responsibilities:

• Created test case for reporting package to meet the needs of exchange Worldwide.
• Tested DACS and SFDC on Linux and UNIX boxes.
• Testedauthorization of data on the local network as well as at any remote sites connected via a WAN.
• Validatedall enterprise information flowed: manage entitlements for proprietary and third- partyapplications that publish data, and access data from any vendor, exchange, specialist data and proprietary source
• Batch testing.
• Executed and Created simple to complex queries.
• Executed Selenium Automated test case using Eclipse software for regression.
• Tested client server and web application.
• Tested database (Sybase, Oracle,Postgress).
• Validated individual users access the same data across multiple applications, to leverageexchange netting policies.
• Validated EDI 837 transactions for Thomson health
• Tested automated entitlements to ensure customers only pay for data that they access.
• Completed Acceptance Testing, Functional Testing and Regression Testing.
• Escalated issues to leadership with proficient judgment and in a timely manner.
• Managed API testing.
• Followed industry standards in testing and also thought outside the box.
• Validated user entitlements, ensuring proper control and auditable records of which users andapplications are entitled to publish data; and whether there are entitled users who are notusingtheir data access.
• Validated reportsthataregeneratedbasedon who has access to which data sets, how and when theygained access, how frequently they use the data and which data sets are entitled butnotactivelyused
• Validated and assigned administrative rights to specific business domains or departments.
• Tested Control permissions at specific sites or globally.
• Validated historical end user data accesses, along with administrator activity for a full audit logthat demonstrates compliance with data licensing policies

Confidential, Brookfield WI

Senior QA

Responsibilities:

• SharePointFarm storing test case.
• Added test case to TFS
• Added requirements to TFS
• Executed simple to complex queries on server 2008/2010
• Batch testing for SFDC.
• Testing SFDC accounts for UI testing
• Tested client server and web application.
• Tested only working functionality and database.
• Completed Acceptance Testing, Functional Testing and Regression Testing.
• Escalated issues to leadership with proficient judgment and in a timely manner.

Confidential, Milwaukee WI

Lead QA

Responsibilities:

• SharePointFarm testing on multiple servers.
• Added test case to HP quality center
• Added requirements to HP quality center
• Executed simple to complex queries on server 2008/2010
• Batch testing EDI 837, 835, 820. creatinggroups,subscribers and family members.
• Validated IC9 and IC10 code look ups for front end testing.
• Tested client server and web application.
• Creating test cases, test scripts for various modules, and uploading them into quality center.
• Documented action itemsetc.from Project meetings under Senior PM Supervision.
• Used Microsoft Project Plan for project reporting and executive briefings
• Tested only working functionality.
• Automated testing using QTP and test director.
• Completed Acceptance Testing, Functional Testing and Regression Testing.
• Escalated issues to leadership with proficient judgment and in a timely manner.

Confidential, Chicago IL

Lead QA

Responsibilities:

• Debugged transmission issues in Networking, Client server, Web, Unix and Mainframeenvironments.
• Created Test cases from FRD and BRD.
• Defect Tracking using HP Quality Center.
• Executed multiple protocols i.e. FTP, SFTP, FTPS, HTTPS, AS/2, AS/3 protocols.
• Backend testing of data base on the mainframe.
• Wrote simple to complex query for data validation.
• Tested client server and web application.
• Documented action itemsetc.from Project meetings under Senior PM Supervision.
• Used Microsoft Project Plan for project reporting and executive briefings
• Tested only working functionality.
• Completed Acceptance Testing, Functional Testing and Regression Testing.
• Escalated issues to leadership with proficient judgment and in a timely manner.

Confidential, Brookfield, WI

Lead QA

Responsibilities:

• Development-Driven Manuel Testing.
• Wrote test plan and test case as development was being done.
• Updated test after fixing the bug.
• Effectively communicated to project stakeholders.
• Approved Testing results for SFDC Unit, SIT, UAT.
• Experience with the Selenium record and play back.
• Need a working understanding of Java and J2EE.
• Backend testing of data base for ETL process.
• Wrote simple to complex query for data validation.
• Tested Java based web application.
• Documented action itemsetc.from Project meetings under Senior PM Supervision.
• Used Microsoft Project Plan for project reporting and executive briefings
• Tested only working functionality.
• Created record and play back scripts for regression testing
• Insured checks and remits where scanned into the back office for deposit was correct.
• Managed multiple tasks without requirements.
• Completed Acceptance Testing, Functional Testing and Regression Testing.
• Created Regression suite of test cases
• Escalated issues to leadership with proficient judgment and in a timely manner.

Confidential, Newark, DE

Lead Quality Assurance Analysts Consultant

Responsibilities:

• Provided input to decisions that have a minor to moderate impact on quality control for a workgroup.
• Managed project execution to ensure adherence to schedule and scope without supervision.
• Used a variety of existing protocols methodologies and tools test Spanish and French DLS.
• Wrote test plans for mainframe, web and client server application.
• Provided use case for ecommerce website for DLS, Credit Card and Letters.
• Knowledge of JUnit or similar Unit Test Framework.
• Held self and others accountable for results; ensured follow-through on commitments andobligations.
• Proficient in API / web services testing using UFT tools.
• Testing Mobile device for Accounts Payable and Receivable.
• Testing hand held Credit Card readers.
• Data mine using SQL to extract Members from Oracle and DB2 data bases.
• Participated in reviews of test documentation.
• Defect and Test Case management using HP Quality Center.
• Wrote complex queries to test databases in SQL Server Management Studio to extract datafromthe Data warehouse.
• UtilizedInformaticato follow job flow, abort jobs and backup and restore for testing.
• Wrote test plans for testingInformaticaETL, mapping and transformation.
• Data mined from the Data ware house for requested demographics Spanish and French.
• Applied the "best" methods as part of a sound software development process.
• Utilized existing test scripts and modified created simplified new test scripts to test software application to ensure proper operation and identify defects.
• Analyzed and documented problems, defects, identified impact of defects, reported defects andtracked status of resolution and escalation as necessary.
• Set up and configured Test Lab and Test Plans on Mercury Quality Center.

Confidential, Chicago IL

Senior Quality Assurance Analysts Consultant

Responsibilities:

• Wrote test plans for embedded stored procedures for an Agile Scrum environment.
• Wrote complex queries to test databases in SQL Server Management Studio to extract data fromthe Data warehouse.
• Code look up for IC9.
• Validated data was transformed correctly to EDI files.
• Participated in reviews of test documentation.
• Followed strong HIPPA guide lines.
• Entering data for database Facet testing.
• Calculating co-pay, coinsurance, adding single tier,multi-tierfor different products with in aplan.
• Developed Functional Requirements Documents (FRD) and Requirement Traceability matrix.
• Created DTS Tables for healthcare data, coded set standards, industry classifications (ICD9,CPT, CMS-HCPCS codes) for claims processing.
• Status meeting every morning on projects.
• System testing and UAT testing of the facets core application and custom modules as needed.
• UtilizedInformaticato follow job flow, abort jobs and backup and restore for testing.
• Analyzed and documented problems, defects, identified impact of defects, reported defectsandtrackedstatus of resolution and escalation as necessary.
• Tested backup and restore process.
• Wrote test plans for testingInformaticaETL, mapping and transformation.
• Wrote complex to simple Queries to verify Mapping of Oracle Database and SQL Server.
• ViewedCongnosReports after ETL process.
• Confidential, Newark, DE
• Lead Quality Assurance AnalystsConsultant
• Provided input to decisions that have a minor to moderate impact on quality control for aworkgroup.
• Used a variety of existing protocols methodologies and tools test Spanish and French DLS.
• Wrote test plans.
• Directed and coordinated activities of project personnel.
• Established and executed a project communication plan.
• Provided use case for ecommerce website for DLS, Credit Card and Letters.
• Data mine using SQL to extract Members from Oracle and DB2 data bases.
• Participated in reviews of test documentation.
• Modified QTP scripts for batch automation.
• Mobile/Tablet and Web/Application Testing.
• Lead an offshore team of 12 in India.
• Proficient in API / web services testing using UFT tools.
• Defect and Test Case management using HP Quality Center.
• Data mined from the Data ware house for requested demographics Spanish and French.
• Used Crystal report for Regulatory Affairs B2B and B2C.
• Identify the types of bugs common in embedded systems testing.
• Discuss the various methods used to find bugs the bugs in the embedded system.
• Applied the "best" methods as part of a sound software development process.
• Utilized existing test scripts and modified created simplified new test scripts to test softwareapplication to ensure proper operation and identify defects.
• Analyzed and documented problems, defects, identified impact of defects, reported defectsandtrackedstatus of resolution and escalation as necessary.
• Set up and configured Test Lab and Test Plans on Mercury Quality Center.

Confidential, Naperville, IL

Lead Quality Assurance Analysts Consultant

Responsibilities:

• Planed, developed and execute structured test cases and expected results.
• Developed test plans, test cases, and scenarios for the project based on functionalspecifications.
• Developed additional testing documents based on test plan, such as test scenarios andtestcases.
• Created test data to support test execution in conjunction with project business usersforeligibility, payer contracts, ICD9, and claims processing.
• Client server and Web application.
• Updated EDI, Facet files for batchtesting
• Executed test plans, Manual and Automated using Mercury Quality Center on Webbased,FIXML, Batch processing and Client/Server applicationsin windowsenvironment.
• Made recommendations to the project team and Production Acceptance regarding quality
• Entered defects found in testing and created complex queries and reports in theCompuwaretools QA Track RecordandQA Directorfor the Claims Processing.
• Completed automated regression testing of the Client Maintenance application using the Parasoft toolParasoftJtest.
• Established and enforce defect tracking standards. experienced in benefit coding of different products for various plans of BCBS such as Bluepreferred, Blue exchange
• SubmittedInformaticato perform ETL.
• Simple to complex queries to extract data from Oracle database.
• End to End Testing of C# application.
• Proficient in API / web services testing using UFT tools.
• Provided detailed analysis of defects to developers and other project team members.
• Worked closely with developers and other project team members to resolve open defects .

Confidential, Chicago, IL

Lead Quality Assurance Analysts

Responsibilities:

• Worked with the development team and CPO team to understand the business needs as well asthetechnology implementation to come up with test plans.
• Experience creating and verifying test data stored on a mainframe relational databaseusingtoolssuchas SQL, File Aid, QMF, andSpufi
• Reviewed all business and specifications documents provided by CPO and developmentfor accuracyand timeliness.
• Created test suites, test cases and test data.
• Lead testing web, GUI, client/server, and database applications
• File conversionVsamto Oracle and DB2
• Documented Systems Test Suites and Test results.
• Validated Front End Data for Clearing.
• Verified actual test results for each test case match the expected results.
• Ensured communication of test results and status to all groups involved.
• Updated and maintain Systems documentation.
• Provided inputs to the test tools team for building tools to support testing.
• Participated in code reviews and provide feedback to developers.
• UsedRational Clear quest for bug tracking.
• Escalated issues and risks to test manager.
• Followed systems processes and procedures.

Confidential, Chicago, IL

Lead Quality Assurance AnalystsConsultant

Responsibilities:

• Provided Front End Testing for Clearing web page.
• Provided UI services to web graphic designers, technical writers, developers, internalbusinessclients, and other project team members.
• Performed ETL withInformatica.
• Defect and Test Case management using HP Quality Center.
• Record and Playback using QTP.
• Provideduscasefor ecommerce website for AML Product line performance testing and GUI testing

Confidential, Chicago, IL

Senior Quality Assurance AnalystsConsultant

Responsibilities:

• Worked with Quality Assurance Manager to develop test plans and present time estimationfortestingactivities to be performed.
• Reviewed functional and technical requirements to find holes in features, inconsistencies, lackof clarity, lack of details, and identify contradictions.
• Wrote and implement manual and automated QA test plans and test cases, usingtechnicalrequirements or design specifications.
• TestedASP.Net, C##.Net programming actions and Data flow
• Defect and Test Case management using HP Quality Center.
• Executed manual and automation testing
• Conducted detailed analysis of test results found through both manual and automated testing
• Advised development team and services team management on testing status and criticaltestingissues
• Participated in problem tracking management to bring defects to resolution
• Detailed knowledge of the different types of testing including (functional,integration andregression).
• Strong Healthcare experience, specifically related to claims processing.
• UsedRational Bugzilla for bug tracking.

Confidential, Chicago, IL

Lead Quality Assurance Analysts Consultant

Responsibilities:

• Defined Test Case for Regulatory Affairs.
• Validated data on Crystal Reports for Regulatory Affairs.
• Validateddata platforms, specifically tick data direct from exchange feeds or via third-partyaggregators.
• Communicated with market access providers to fully understand the protocols and datafeedprocessing details.
• Provided end to end testing for Market Data applications 3000Xtra and Power Plus Pro.
• Manually tested batch processing and reports
• Designed extensive Use Cases based on client feedback.

Confidential, Chicago, IL

Lead Quality Assurance Analysts

Responsibilities:

• Lead QA efforts on large scale Mainframe.
• Define test plans for all system changes.
• Made Code changes when need in COBOL when needed.
• Identified and create test data; execute tests;
• Reported bugs to developers and iterate through the testing process until software performsasexpected.
• Regression tests and version control using ENDEVOR andPanvale.
• Responsible for complex and highly integrated software systems that are internally developedinafast-paced development environment.
• Experience testing on the MVS platform using TSO/ISPF and CICS
• Manually tested Requirements or use cases which may be basic or advanced.
• Provided high level picture in testing a product and find loop holes where the product hasnotbeentested or where the product s code violates the spirit and/or the documented letterof thedesignand requirements.
• Experienced at deriving testable requirements rapidly under less than ideal conditions.
• Delivered test strategies, detailed test plans, test cases, test data, test coverage, test execution,andreporting status to multiple Project Managers.
• Senior level experience with formal QA methodology through all stages of the SDLC, alongwithexperience determining what to optimize for an aggressive schedule without violating theintegrity of a test.
• Regression testing and version control using ENDEVOR andPanvale

Confidential, Franklin Park, IL

Lead Senior Quality Assurance Analysts

Responsibilities:

• Lead QA efforts on large scale Micro Focus Cobol project.
• Lead initiative to improve quality throughout all phases of the IT lifecycle * demandplanningthrough production support.
• Established Goals and Objectives for the IT QA organization and provide day to day leadership.
• Established a QA maturity model and then drive improvements based on the model.
• Enhanced QA assessment frameworkandconduct reviews with various projects and teams foreffectiveness of and adherence to quality processes.
• Provided a framework to collect quality measurements such as defects, issues, changerequests,reviewfindings, and improvement opportunities and actions.
• Obtain feedback from QA leads on projects, analyze performance data and providemanagementreports on the effectiveness of the QA system. Evaluated data fortrendsandinitiatecorrective actions.
• Selected, implement and support quality management tools.
• Participated in large scale SAP projects
• Provided strong working knowledge of QA, IT lifecycle and industry best practices.
• Automated testing with Mercury Quality Center
• Provided high level of supervisory experience
• Coach and mentored others in QA practices.
• Displayed strong verbal and written skills for clearly directing team member’s effortsandforeffectively communicating results to management.
• Displayed the ability to multi-task working both independently and in team environments.
• Automation of test cases/test scripts.
• Configured and maintained a defect tracking system.

Confidential, Indianapolis, IN

Senior Quality Assurance Analysts Consultant

Responsibilities:

• Responsible for System, Integration, Data Testing (SQL and DB2), and testing of Web Services in a Client/Server/Mainframe environment, Microsoft SQL Server.
• Test to ensure products and services meet company standards.
• Performed workflow analysis and recommend improvements.
• Version control using ENDEVOR andPanvale.
• Documented problems and work with project team to resolve them.
• Devised improvements to current procedures and develop models of possible future configurations.
• Reported progress, issues, and impacts to management and lead QA.
• Improved upon established procedures and work with little or no supervision to perform assigned tasks.
• Proficiently created and maintain code driven automation scripting using Mercury Quick Test Professional or comparable tool, Load Runner, Win Runner, and Quality Center/Test Director.
• Created SQL/Db2 queries to view, update, create, and delete data.
• Developed and constructed test plans and cases (both automated and manual), and defect resolution.
• Evaluated comprehensiveness, testability and usability based on project requirements and system standards.
• Identified tasks, estimate efforts, and coordinate activities.
• Experienced in Sarbanes-Oxley compliance and IT Control procedures
• Coded, Designed and implemented an integrated PEC ERROR Management System (PEMS) using CICS, Telon, COBOL,Vsam, Oracle, JCL, MVS, MQ Series and DB2.