SUMMARY:

• Over 30 years of professional information technology experience. Significant experience in Quality Assurance.
• Broad range of engineering experience gained at companies such as Confidential, and Confidential . Career started with several years of hands - on design experience followed by growth into management positions that required strong leadership, product strategy quality assurance experience and day to day operational experience.
• Strong leadership skills.
• Successful track record in developing Quality Assurance groups and meeting schedules.
• Managed and worked with remote and offshore teams
• Managing various projects and leading them to success
• I built teams with diverse and complementary backgrounds, capabilities, and experiences, which handled a wide range of development and testing tasks.
• Emphasis on development teams and matching technology to winning strategy.
• Driving testing innovation, testing partnerships and OEM testing tools.
• Effective communicator able to explain complex concepts and ideas to technical and non-technical individuals.

TECHNICAL SKILLS:

Technologies: HTML, XML, PHP, TCP/IP, PPP, PPTP, VPN, ISDN, POP3, SMTP, SAN, NAS, RAID, Zigbee, ISO

Tools: TFS, SourceSafe, Selenium, Cucumber, Sikuli, JMeter, Flood.io, GITHub, Eclipse, XCode, pytest, UIAutomation, XCUITest, ANT, TestRail, Robot Framework, Behave, JIRA, Appium, NightWatch, Maven, Jenkins, Virtual Box, VMware, AWS, SoapUI, CVS, SVN, Perfecto Mobile

Programming Languages: SQL, Python, Ruby, Java, Visual Basic, Javascript, Jasmine, Chai, Protractor, J2EE, Visual C++, C, Perl, Node.js

Methodologies: Agile, BDD, TDD, ATDD, White, Black & Grey Box testing, Regression testing, Automation Frameworks, Wireless testing, Mobile testing, TQM, CMM

Computer Systems: MS Windows, UNIX, LINUX, Mac OS, Confidential OS, iOS, Android, Adruino, Rasberry PI

Databases: Oracle, Sybase, MySQL

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Quality Mobile Lead

Responsibilities:

• Lead the Mobile automation team
• Co-developed the First Java Framework for mobile Automation
• Managed Perfecto Mobile platform for QA
• Created Weekly reports for Perfecto Mobile usage throughout QA
• Managed Off Shore resources for QA mobile automation projects
• Developed mobile automation test cases for Mobile native app
• Co-lead team in the evaluation and adoption of Perfecto Mobile for automation
• Developed and implemented the test plans & test cases used for mobile automation.
• Assisted in the creation and adoption of the Test Center of Excellence
• Managed the Mobile hardware inventory
• Presented the Life of a Test Case automation presentation to CIO

Confidential, San Francisco, CA

Sr. Quality Assurance Engineer

Responsibilities:

• Managed manual testing project of product
• Managed GITHub repo for QA automation projects
• Managed development of javascript tests for the UI
• Managed of staff in Behavior Driven Development
• Developed Javascript tests for testing the UI using custom created tool
• Developed and implemented the test plans & test cases used for product testing.
• Developed Data Flow Diagrams related to the IoT product
• Developed Data Flow Diagram for software installer
• Represented QA in management various meetings
• Worked with Customer service on issues related to the product
• Assisted implementation engineers in understanding, installing and troubleshooting various software issues related to various Windows OSes
• Setup hardware systems for testing of agents and agent apps
• Educated other QA teams in the company about the product
• Developed and performed UI tests on Client web based applications.
• Developed Automation scripts using Python & Ruby to test the RESTful API calls
• Executed Jenkins build scripts for products under test
• Performed Windows Installer testing
• Created VMs to be used for testing product on the Windows OSes supported by the Product
• Performed and verified key components of the product.
• Responsible for performance testing of the various components

Confidential

Sr. Mgr, Quality Assurance

Responsibilities:

• Managed manual and automated testing projects both UI and back-end
• Developed Data Flow Diagrams related to the IoT product
• Managed GITHub repo for QA automation projects
• Managed Development of UI custom testing tool using Java then with javascript
• Management development of API automated testing suite using Cucumber and Ruby
• Management development of automated testing suite using Java and javascript
• Managed development of javascript tests for the UI
• Lead the Development & QA team to adopt Cucumber and BDD
• Setup hardware systems for testing of agents and agent apps
• Assisted in the development of Agile teams for the company
• Defined metrics that the organization would use to track system quality.
• Represented QA in various Sr. staff meetings and to the Technology Steering Committee
• Presented brown bag session on Behavior Driven Development
• Worked with Customer service on issues related to the product
• Mentored junior members of the QA team
• Assisted implementation engineers in understanding, installing and trouble shooting various software issues related to Windows OSes
• Developed and performed UI tests on Client web based applications.
• Developed Automation scripts using Python to test the RESTful API calls
• Performed Windows Installer testing
• Created VMs to be used for testing product on the Windows OSes supported
• Performed and verified key component.
• Evaluated Automated tools for created testing frameworks for Web (e.g. Chia, javascript, jasmine, etc…) on Mac
• Evaluated Different Mobile Automated testing tools (MonkeyTalk, Appium, etc…).
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)

Confidential

Sr. Quality Assurance Engineer

Responsibilities:

• Setup hardware systems for testing of agents and agent apps
• Managed GITHub repo for QA automation projects
• Developed and implemented the test plans & test cases used for product testing.
• Worked with Customer service on issues related to the product
• Assisted implementation engineers in understanding, installing and trouble shooting various software issues related to Windows OSes
• Developed Data Flow Diagrams related to the IoT product
• Educated other QA teams in the company about the product
• Developed Test Plan template for QA
• Developed and performed UI tests on Client web based applications.
• Developed Automation scripts using Python to test the RESTful API calls
• Performed Windows Installer testing
• Created VMs to be used for testing product on the Windows OSes supported
• Performed and verified key components.
• Evaluated Automated tools for created testing frameworks for Web and Mobile applications.
• Evaluated Different Mobile Automated testing tools (MonkeyTalk, Appium, etc…).
• Responsible for performance testing of the various components

Confidential, San Francisco, CA

Quality Assurance, Production Support

Responsibilities:

• Managed development project covering automation and back-end verification for data
• Managed GITHub repo for QA automation projects
• Developed and implemented test cases used for testing client mobile & web applications.
• Developed and performed UI tests on Client web based applications.
• Developed Automation scripts using Selenium & Python to test the Accounting software
• Performed & verified Software builds using Appium for iOS and Android mobile applications.
• Tested Videos on Mobile devices (Android, iPad, iPhone) & Browsers for Windows and Mac.
• Created automation scripts and suites for testing web based and mobile applications using
• Cucumber/behave, Java, Python, Selenium, Robot Framework and Sikuli.
• Used SQL tools and created SQL queries on Mac and Windows to verify customer data.
• Evaluated Automated tools for created testing frameworks for Web and Mobile applications.
• Developed Ruby scripts to Automate Web testing

Confidential

Mgr, Quality Assurance and Release Engineering

Responsibilities:

• Managed testing project of product covering automation and mobile testing
• Managed development automation for new UI project
• Managed GITHub repo for QA automation projects
• Developed and implemented test plans & test cases used for testing client mobile & web apps.
• Built and released various software releases of client mobile application for testing.
• Developed and performed UI tests on Client web based applications.
• Developed Automation scripts using Selenium and Python to test the Accounting software
• Developed SQL scripts to verify Sales Orders, Returns, and Commissions for Consultants
• Performed and verified Software builds for client iOS and Android mobile applications.
• Tested Videos on Mobile devices (Android, iPad, iPhone) & Browsers for Windows and Mac.
• Created automation scripts and suites for testing web based and mobile applications using
• Cucumber/behave, Java, Python, Selenium, Robot Framework and Sikuli.
• Used SQL tools and created SQL queries on Mac and Windows to verify customer data.
• Evaluated Automated tools for created testing frameworks for Web and Mobile applications.
• Evaluated Different Mobile Automated testing tools (MonkeyTalk, Appium, etc…).
• Developed Ruby scripts to Automate Web testing
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)

Confidential, Sunnyvale CA

QA Engineer/Project Manager

Responsibilities:

• Managed and Tested environments for Code releases using AWS on all code builds
• Managed GITHub repo for QA automation projects
• Developed test plans & test cases for client Portal for Genomic data management.
• Tested Windows Services Interface APIs using cURL for search and retrieval of genomic data.
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)
• Worked with SCM to Configure Environment for imaging of all AWS environments
• Managed and Tested environments for Code releases using AWS on all code builds
• Verified requirements for Portal of managing genomic data & allow researchers to collaborate.
• Analyzed Python scripts for Smoke tests of Portal software.
• Developed and performed UI tests on Client Portal for management, Collaboration, and search and retrieval of Genomic metadata.
• Performed integration testing of client Portal software for Oncologists collaboration.
• Analyzed usage of Selenium for automated testing of Portal on various browsers.
• Using Ruby to Automate Web testing

Confidential, Santa Clara CA

Applications Support Analyst

Responsibilities:

• Responsible for researching, analyzing, and documenting system application needs and issues.
• Responsible for ensuring timely and satisfactory solutions and resolutions.
• Responsible for preparing specifications for user reports and systems.
• Responsible for testing, implementation and debugging of new reports and systems.
• Responsible for developing course modules and materials to end users in the use of computer integrated software applications.

Confidential, Seaside CA

Lead QA Tester

Responsibilities:

• Lead and managed a team of 11 testers over 4 projects related to security software for military bases.
• Trained in the Agile Process and SCRUM.
• Responsible for the coordination of testing on Biometric Identification Security Systems.
• Responsible for all Project updates and releases.
• Responsible for testing using both manual and automated testing using SQL and QTP.
• Represented Quality Assurance to Developers and Project Management.
• Analyzed the effective use of Quality Assurance for various projects.
• Assisted in planning, documenting and testing Quality Assurance processes & documents.

Confidential, San Jose, CA

Lead Technology Support Specialist

Responsibilities:

• Managed projects from Analyzing, supporting and users in the use of technology.
• Coordinated support resources needed by various departments.
• Trained users and support staff on the effective use of technology services.
• Trained users in Flowchart Methodology.
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)
• Analyzed the effective use of technology services for various departments.
• Assisted in planning and documenting technology support procedures.
• Monitored and managed servers for different departments in the district.
• Worked with various individuals in the creation, editing and testing of various videos

Confidential, San Jose, CA

Director, Quality Assurance

Responsibilities:

• Managed the Quality Assurance group in both San Jose and Montreal.
• Managed projects fo automated testing suite & design of hardware testing tools
• Responsible for the testing of all HW and SW prototypes and products.
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)
• Testing consisted of both manual and automated testing using Visual Basic and C++.
• Defined metrics that the organization would use to track system quality.
• Managed VeriSign s for digital signing of code for WHQL .
• Performed Windows Hardware Represented Quality Engineering to partners, vendor.
• Lead the defining of processes for product development, and companywide Quality Assurance.
• Assisted OEM manufacturers in testing of HID devices using Confidential technology.
• Lead the team in defining, acquiring and using automated test tools.

Confidential, Santa Clara, CA

QA Manager, Client / Server and Internet Solutions

Responsibilities:

• Managed testing for all parts of the wireless & server products covering 5 different projects.
• Responsible for growing testing group from a core of seven to 15 in 6 months.
• Responsible for all testing on both the handheld units and back end servers.
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)
• Managed automated and manual tested the servers and developed testing tools in C and C++.
• Responsible for the Development of various types of testing for the company.
• Tested versions of Sybase and Oracle databases used for account information.
• Managed and supervised the outsourcing of testing.
• Managed VeriSign Server s for the testing of secure server transactions.
• Developed technology for automated testing of server components.
• Represented Quality Engineering to others includes partners, vendors, and customers.
• Co-lead the effort with the development of a New Bug Tracking System.
• Worked in defining processes for product development, and company-wide Quality Assurance.

Confidential, Santa Clara, CA

Manager / Quality Engineering / Software Configuration Management

Responsibilities:

• Managed various projects related to t hardware and software
• Responsible for defining processes and procedures company-wide to track system quality.
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)
• Managed overall Product Development and Quality Assurance groups.
• Developed SilkTest scripts for the testing of the Web Applications
• Responsible for the testing network used to duplicate the production servers.
• Worked with Engineering using automated and manual testing of Sybase and MySQL.
• Developed Silk, SilkPerformer automated test tools written using C++, Java and HTML.
• Managed and supervised the outsourcing of testing.
• Developed and managed the SCM servers and the automated build system.
• Developed and Managed the Bug Tracking system.
• Represented Quality Engineering and SCM to the executive staff, partners, vendors, and customers.

Confidential, Santa Clara, CA

Quality Lead, Quality Assurance Department

Responsibilities:

• Responsible for the creation and growth of the Quality assurance group.
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)
• Managed and supervised the outsourcing of testing.
• Developed and managed the Bug tracking system.
• Defined the metrics that the organization used to track system quality.

Confidential, Cupertino, CA

Quality Lead / Supervisor, Instructional Products Department

Responsibilities:

• Managed various projects for laptop, desktop and software
• Responsible for building the Quality Assurance group.
• Responsible for defining the processes and procedures for product development.
• Developed Automated tools using Virtual User and custom created tools using C/C++.
• Designed, created and managed the department IP Quality Assurance Web Server and testing lab.
• Managed all internal and external groups of out-sourced testers.
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)

Confidential

Lead / Supervisor

Responsibilities:

• Responsible for the testing of the HW & SW of Apple's Serial Print Server.
• Supervised 2 testers in the design and creation of the Test Tool for continuing engineering.
• Developed the Print Server Test Tool, the Manufacturing Test Tool and the Print Server Utility.

Confidential, Mountain View, CA

Supervisor, Software Quality Assurance Dept.

Responsibilities:

• Developed automated testing tools group and tools for all products.
• Developed Flowcharts of operating flow for various HW and SW products.
• Developed the Modem AT and Fax Comparison Test Tools in C.
• Developed Automated scripts for the testing of SW products in C, Virtual User and QA Partner.
• Developed the Fax Modem production verification Test Tool.
• Evaluated different Automation tools (QA Partner, Virtual User).
• Responsible for performance testing of the various components
• Responsible for performance analysis of non-functional testing (e.g. Load, Stress, etc..)

Confidential, Cupertino, CA

Lead / Supervisor, Portable Software Engineering

Responsibilities:

• Managed the HW and SW tools group within the Portable Software Design Center.
• Responsible for managing the Hardware Tools Developer Committee.
• Created automated and manual testing tools written in C/C++.
• Developed SW & HW for testing power usage of all systems.
• Developed HW & SW testing tools for increasing testing coverage and shortened testing time.
• Presented a technical forum on hardware test tools developed by myself.
• Member of the Apple II Development group working on the Apple IIGS.
• Responsible for developing various parts of the GS operating system.
• Responsible for performance testing of the various components
• Responsible for performance analysis of the areas of non-functional testing
• Lead the creation, and management of a companywide central Quality Assurance Group.
• Lead the creation and management of a Testing Tools group within the central group.
• Lead the development of a testing environment for rapid test creation.
• Managed the Hardware Tools Developer Committee for HW & SW testing tools.