SUMMARY:

• Over 20 years experience in Information Systems.Background is as diverse as it is extensive. Bilingual English/Spanish
• Positions include Project and Resource Management, Quality Assurance Systems Analysis, Business Analysis, Programming, and Consulting.
• Comprehensive understanding of functional areas common to all businesses
• Full Systems Development Life Cycle practitioner and proponent
• Experience with multiple platforms, including TANDEM and Confidential
• DataBase Analyst - Vsam, SQL, Informix, DB2, IMS.
• I also have experience in the medical and health industry. IDX Lastword
• I was part of a six person team that designed and developed an EBT benef Confidential for the state of Kentucky.
• I also performed enhancements for Confidential pharmacy system. I also worked for NDC’s hospital system. This system’s applications managed all hospital functions. State regulated benefits. ADP II DOD Security Clearance

TECHNICAL SKILLS:

Hardware: Tandem (NS II, NSK, TXP, VLX, CLX, Cyclone, Himalaya S K series), NSK, Confidential System III, System32, 34 POS

Software: MVS, TSO/SPF, CICS, VSAM, DB2, ICCF, TCP/IP, EZTrieveENSCRIBE, SQLCI,SQL/MP, SQL/MX, FUP, SCUP Pathway, Inspect, Enable, Enform, Pathmaker, DDL, TMF, Control, Confidential TCP/IP, TACL, Guardian, Connex/Advantage CICS, DB2, InterTest, Xpeditor,DeBug, CMOD, AbendAidMicrosoft Word, Excel, Project VISIO, SQLMP. Test Director, Remedy 7.6, Service NowFileAid, File Manager

Languages: Confidential Assembler, Confidential COBOL, Confidential RPGII, Confidential PL/1, Tandem COBOL85, Tandem SCOBOL, Light TAL

PROFESSIONAL EXPERIENCE:

Confidential - Portland, OR

QA Analyst / Technical Analyst

Responsibilities:

• Maintaining and configuring a large Tandem Non-Stop BASE24 environment available 24/7/365 for ATM development, testing and .
• Performed these functions on multiple NCR and Diebold ATMs and Gaming ATMs
• Utilized various Base24 screens including, CAF, CPF, ATD, etc.
• Also monitored device faults via EMSPERUS.

Confidential - Madison, WI

QA Analyst / Technical Analyst

Responsibilities:

• Processed Member claims via Client On-Line CICS screens to test and/or validate results.
• Provided development team with program coding enhancements and/or fixes for bug fixes.

Confidential - Greenville, SC

System Analyst / SME

Responsibilities:

• Provided production support, incident resolution analysis for Dental claim system.
• Utilized debug, trace tools to track claims through various programs. I.E. expeditor
• Processed Member claims via Client On-Line CICS screens to test and/or validate results.
• I was also charged with on-call support duties.
• Provided development team with program coding enhancements and/or fixes for bug fixes.

Confidential - Franklin Lakes, NJ

System Analyst / SME / Team Lead

Responsibilities:

• Provided production support, incident resolution analysis for Pharmacy POS system.
• Also, coded and executed SQL queries and updates to production tables to resolve issues.
• Performed this function utilizing both Confidential mainframe JCL as well as TeraData.
• Utilized debug, trace tools to track claims through various programs. I.E. Intertest.
• Processed Member claims via Client Research Tool to test and/or validate results.
• I was also the team lead for Claims Release Management and Production deployment..
• Charged with minor security setups for Tandem users new to the group using XYGATE.
• Provided development team with program coding enhancements and/or fixes for bug fixes.
• Confidential and Tandem Non-Stop. COBOL, SQL, DB2. Remedy 7.6, Windows 10

Confidential - Santa Ana, Ca

System Analyst / Development

Responsibilities:

• Provided production support for the TrackALL insurance system.
• Analyzed production issue. Analyzed system features at request of clients.
• Performed complex SQL queries against production data to produce information pertaining to particular loan / policies / mortgages for clients. Also performed QA procedures.

Confidential

Tandem Programmer

Responsibilities:

• Coded various SCOBOLand COBOL programs for these clients as an off-site part time assignment.
• Performed all QA testing for new and/or enhanced code.
• Business analyst functions within various business applications including Brokerage, Mortgage processing, and Health care. Also created the Pathway server configurations for the programs. TACL, SQLCI
• Performed modifications to health care system using IDX Lastword. Tandem Non-Stop

Confidential - Memphis, Tn

Senior Analyst / Team Lead

Responsibilities:

• Designed Database ( SQL tables and Enscribe) for WMS Billing system.
• Also designed, wrote and tested over 40 requester / servers.
• This application was used by the private client group to setup, administer and bill client managed assets of over 2 million dollars. Performed Business Analyst functions and QA testing for entire application as well as data audit compliance.
• I also performed enhancements to the ATM and EFT applications.
• Also wrote and tested many reports for other departments within the firm.
• I was also charged with installing, administering and for NCI Control C/S. Also charged with assessing whether XYGATE would fulfill and satisfy corporate/I.T/Tandem needs for security for Sarbanes Oxley compliance.
• Also, analyzed stored procedure process. Both Control C/S and stored procedures were implemented to comply with Sarbanes Oxley regulations. TACL, COBOL, SCOBOL, TAL maintenance. SQLCI, base24 Tandem Non-Stop

Confidential - St. Louis, Mo

Senior Analyst

Responsibilities:

• Analyzed and developed programs for various applications for various divisions of Confidential .
• Developed JCL and executed test cases for enhanced modules. Wrote test scripts and test cases for new enhancements developed on the Tandem system. Performed QA functions for e - commerce system.
• Also performed enhancements to modules on AS400 system as well as ATM and POS.
• Utilized Confidential TSO/ISPF, Panvalet, FileAid and various Confidential utilities . IBM4690 POS CICS
• Tandem Non-Stop SCOBOL, COBOL, TACL, C, SQLCI, Base24, DB2, VSAM

Confidential - St. Louis, Mo

Project Manager / Technical Team Lead

Responsibilities:

• Reconfiguring Pathway systems . Managing migration and testing of new programs. Managed sub-system migration from Tandem toOpen-ended system and object oriented Unix system. Configuring and testing new NDM and FTP processes.
• Updating job control processes. System monitoring and optimization. SQL and Enscribe database updates including but limited to new file/table creation. SQLCI Created ENFORM programs for analyzing settlement issues. Gathered system requirements from client. Created and implemented test scripts and test plans for all major projects utilizing TestDirector. Charged with Project rollout to TestDirector. Authored design, unit and test plan time estimates, project status reports for management and resource requirements. Managed all aspects for on-shore and off-shore resources, including but not limited to resource allocation/assignments, project time and resource estimates and business analysis. Chaired meetings with client, technical personnel as well as off-shore resources. Managed team of 8 team members in all aspects including development and QA unit and system testing. Tandem Non-Stop Pathway, Enscribe / SQL database,DB2, VSAM, Scobol, Informix COBOL85, TCP/IP / Java, C++, MS Office, MS Excel, MS Word, MS Project, MS Outlook.

Confidential - Tampa FL.

Senior Analyst

Responsibilities:

• Managed EBT/ATM/EFT systems for the states of California, Maryland, West
• Virginia and Georgia. Responsibilities included: Reconfiguring Pathway systems .
• Managing migration and testing of new programs including e-commerce.
• Configuring and testing new NDM and FTP processes. Updating job control processes. System monitoring and optimization. Created ENFORM programs for analyzing settlement issues.
• Gathered system requirements from client. Acted as liaison between state representatives, CITI CORP and its vendors . Performed maintenance programming on the Connex/Advantange system SQL/MP, SQLCI, Base24

Confidential, San Francisco, Ca

Senior Contract Systems Analyst/Programmer

Responsibilities:

• Developed new code and performed enhancements to various business applications. Connex/Advantage. Performed enhancements to GTE billing system.
• Performed database analysis, design, maintenance and optimizations to both Enscribe and SQL databases
• Responsible for Fixing bid projects . Systems monitoring. Performed QA testing for billing system developed on Tandem system. IDX Lastword
• Worked with the planning department, test labs and business partners in cross-departmental groups (aka Tiger Teams, which I sometimes led) to ensure that vendor supplied software and hardware met the design, procurement and risk management criteria of advanced telecommunication systems.
• The software and hardware had to meet stringent requirements both for network call processing and network call billing as defined by contractual obligations to our business partners.
• When some obligation could not be reached, such as the date of a deliverable, I developed an action plan setting a new date for delivery as well as an interim solution, such as billing from Excel.
• I eventually became the subject matter expert that both planning and marketing relied on keep all requirements in sync.

Environment: Tandem Non-Stop - Utilized COBOL, SCOBOL, Fup, Scup, TACL, Control Inspect, Microsoft Project, Microsoft

Confidential, Detroit, Mi, Denver, Co

Senior Contract Project Lead

Responsibilities:

• Managed team of 5 contractor programmers and was responsible for identifying all affect software and database entitiesCharged with assigning all work, maintaining status for management and ensuring compliance and QA testing for e-commerce applications.
• Reviewed and analyzed Control versioning, release numbering
• Responsibilities performed at these organizations included, but not limited to design, configuration and programming of major systems involved in the back office processing of transactions that deal with settlement of trades performed by brokers. Also made enhancements to ATM applications.
• Charged with task of insuring software millennium compliancewhich involved managing a team of 5 members of full time personnel, as well as contractors
• Responsibilities included, but not limited to identifying code affected, unit, integration and regression testing, as well as maintain statuses. Performed database enhancements and tuning
• Another major project was involvement as a team member tasked with system analysis and code modification for performance tuning. The processes entailed altering programs to execute multiple processes from a parent launcher. This allowed the processing of smaller segments data sets thereby improving batch performance and processing time Charged with evaluating, refining and defining Control structures and procedures
• Systems monitoring, optimization, device handlers.

Environment: Tandem, Non-Stop SCOBOL, COBOL, Pathway, Enform, Enscribe, SQL/MP SQL/MX, CONNEX/Advantage, and Confidential .

Confidential, Plano, Tx

Senior Systems Analyst

Responsibilities:

• Defined requirements, developed procedures, defined safeguard rules and designed utilities for promoting code and related support files through the QA environment and into production
• Involved with establishing all requirements for CONTROL
• Created various Pathway environments within QA; Database performance tuning
• Directly responsible for creating, maintaining and performing tests for
• Muscato ENGIN product, which was the message handling switch used by E.D.S and handles provider-payer communications for the health care industry
• More recently, involved in mapping of N.S.F. (National Standard
• Foundation) professional and dental claim transactions to EDI X12 formats for the state of Connecticut
• Recently assigned as a member of a production support team responsible for all aspects of support for our captive customers as it pertained to our electronic health care software

Environment: Microsoft Word, Project, Excel, Muscato ENGIN, Paperfree