SUMMARY:

• Quality Assurance, Business Analyst, Data Analyst and Technical Architect with experience in project management, system testing, quality assurance, business analysis, and program management in all aspects of the system lifecycle. Particular emphasis on data administration, strategic data planning, relational database design, development, implementation, and problem resolution. Diverse background in data warehousing, marketing, finance, insurance, telecommunications, pharmaceutical and the healthcare industries. Experienced in data creation, analysis and promotion. Implementing Data
• Management and improving Data Quality, Experienced in all aspects of System Software Development Life cycle and methodologies. Designs, develops, documents and analyzes overall architecture of systems on emerging technologies, including hardware and software. Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs. Excellent experience in Business and Data Analysis and Documentations. Responsible for analyzing problems, developing solutions and making decisions that impact projects, completes assigned load and performance tasks on time (e.g., analysis/design, development, testing, maintenance, documentation, etc.).

TECHNICAL SKILLS:

SKILLS: Node.js, Charles, Appium, Calabas, Web Driver

Management Skills: Project Management, Statistics, Business Law, and Accounting

Web Skills: FrontPage, HTML, XML, Web Page Design, Testing and Internet Management, WEBLOGIC, Sphere, Solaris

Mainframe Skills: File Aid, JCL, TSO, Batch Processing, File Manager, ISPF, Cobol

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst, Quality Assurance

Responsibilities:

• Provide customers with customer specific Quality Assurance Programs to meet their individual needs. Provide testing of customer systems and data. Helped clients design and execute manual, web, mobile, apps and automated automation test programs, plans and cases. Carried out testing program and discerned results. Recommended tools and equipment. Agile, Scrum and Waterfall System Processing Methodologies. Process Analysis and Requirements. Application Integration. Microsoft Test Manager and Code UI to carry out testing.
• Producing and directing media production. The design and creation of video, and audio products.
• Manage and produce television productions. Camera and Audio production of media projects.
• Media Testing, Media Sales and Promotion. Production and Program Management
• Editing products to meet Quality Standards. Designed and created al materials
• Content, System and Data Management, Standards, Analyst, and Provisioning

Confidential, Whippany, NJ

Quality Assurance, Business Analyst, Data Analyst, System Analyst

Responsibilities:

• Tested web portals, cross browser, platform, device, mobile, console and data transmission
• Processing and validating of external vendor files. Working with vendors to resolve defects.
• SQL Server Integration Services SSIS, SSMS and SQL Server to extract, transformation and load, ETL, data to systems, tables and databases. Provided data integrity. Continuous Integration Development Tools. Use of Content Management systems to utilize data. Ecommerce of data
• Processing of payments, files, reports, insurance claims to customers, management, and vendors.
• Validation of production requests and database processing. Resolved differences and defects.
• Application testing of web based systems, data warehouse, mobile, and client server applications.
• Creation of users stories, JIRA, cases, plans, documentation, requirements, data, scripts, and testing
• The development and redesigned of system processes through Change Management.

Confidential, Syracuse, NY

System Analyst, Quality Assurance, Production Support, Team Lead

Responsibilities:

• Led off shore team in testing financial and insurance products. Used tools such as Limelight, Bswift, TestArchitect, Salesforce Marking, Service, Community, Sales Clouds, QTP, Soap UI and QC. Products and information that allowed agents to do presentations to clients and sales calls. ETL, SQL, JDA, Manual, web, and automated automation testing and Business Intelligence. Bringing the information from many sources into these tools. Use of big data to extract, transfer, aggregate information to agents and clients. Production Support, IP Testing, Test Data, and Defect Management, Performance Testing, Process Analysis, Scrum, Teradata, Oracle
• Software Application Development, Selenium, Report, Function and System Integration Testing
• Define & develop robust test plans and cases, execute testing, document results, and resolve issues
• Device testing of mobile, tablet and console. Moving new products to market

Confidential, Franklin Lakes, NJ

Quality Assurance, Business Systems Analyst, Data Engineer

Responsibilities:

• Analysis, Test Case development and execution. Worked with teams residing in many diverse locations, teams were on shore and in India, Philippines, and Switzerland.
• Execution of cases through automated automation system and manual testing of Point Of Service System. Testing of Mainframe, and Databases. Tools, CQ, ALM, RM Tracker, Test Data Management, ETL, Test Manger testing, Visual Studio
• SharePoint, SQL, Enterprise Systems, Defect Resolution, Waterfall and Agile Methodologies, Ecommerce Testing, Performance Testing, HP/Mercury Quality Center, Business Process Testing and Test Metrics, Data Modeling, Cognos, Business Intelligence, Data Management, Soap UI, SDLC, Processing Methodology, Scrum, Java Script, Silk, Teradata
• Tested Point Of Services and Claims Processes using ETL, Mainframe and Data Warehouse
• Designed plans, and business process map designs. Creation of documentations and requirements. Interview stakeholders and creation of business requirements from business needs. Lead in information gathering session including interviewing, gathering needs and solutions with stake holders. Creation of wireframes and process flow documents. Government Pharmaceutical Regulatory Documentations and use.
• Application Testing of Mainframe and DB2, Informatica, Teradata, Database Systems and Processes, Data mapping, modeling, warehousing and integration, Performance Analysis
• Pharmaceutical Regulatory Documentation and its use. Define & develop robust test plans and cases, execute testing, document results, and resolve issues. Creation of Business Requirements
• Worked on Infrastructure, Function, Report, Regressive, and System Integration Testing

Confidential, Orangeburg, NY

Quality Assurance, System and Business Analyst

Responsibilities:

• Implementing Data Management and improving Data Quality, Tested Customer Billing Processing, Changes, and Financial Accounting, using Mainframe AS400 and tools above. Ecommerce and Performance Testing, ETL, SQL, Manual Testing, Business Intelligence, Production Support, Data Steward, Quality and Mining, Compliance Management
• Master Data Management and Data Quality Dimensions
• Developed and tested process for Customer Service to be able to makes changes to customer’s bills. Using System Analysis and Change Management process to develop new systems.
• Define & develop robust test plans and cases, execute testing, document results, and resolve issue
• Creation of documentations of Business Requirements, Stories, Artifacts, Workflows, Software Requirement Specification and Wireframes

Confidential, Charlotte, NC

System, Business and Data Analyst, Quality Assurance

Responsibilities:

• Tested Customer Participation through sign up and processing of customer in Saving Plans
• Tested the updating of accounts and databases, Automation Testing and Change Management Processing
• Used SharePoint to create and execute tests, Data Management Testing, Trained users
• Define & develop robust test plans and cases, execute testing, document results, and resolve issues.
• Designed and tested human resources, insurance and payroll applications.

Confidential, Hackensack, N.J

Quality Assurance, Business Analyst

Responsibilities:

• Provided multiple releases of software on time and without errors. Worked on infrastructure testing services
• Created new software upgrades and improvements. Ecommerce Testing, Vender Management
• Designed and tested the system to improve the Best Available Seating Process. Information Security, Digital Applications, Change Management and Content Management Services
• Security testing of information and systems
• Used Serena, Selenium AJAX, Xpath, and Wedrive, Jira, QTP, UFT, HP/Mercury Quality Center, XML, Informatica.
• Load Runner, Ruby, Informix, BI, Agile and Waterfall Testing and Flash, Black & White Box Testing, Data Management Creation and Testing, VB Scripting, Automation Testing, Soap UI, Test Visual Studio, Load Scripting, Jscript, ADB tool
• Expertise in testing of Client Server and web based applications. UAT & Performance Testing, QTP, Silk, ETL, SQL, Manual Testing and Business Intelligence, Business Object, Crystal Report
• Mobile Testing includes Handset, Device, Tablet and App Testing, Mobile App Testing (IOS, Android and Wed OS). Testing of the device, hardware, network, mobile service, response, and end service processing. Risk, operational and compliance management
• Application Testing and Upgrading of phones and tablets. Testing of systems between the source and mobile and web applications. Business Process Testing and Test Metrics, Technical Writing, Microsoft product. Creation of business requirement and analyst.
• Worked with teams residing in many diverse locations, teams were on shore and in India. Leads multiple small to medium sized projects and technical breadth through the Full Life. SAAS Development Cycle. Data Modeling, Cognos, Business Intelligence, Capacity Performance Testing, Data Mapping and Modeling. Planning, execution, control and monitoring of the testing process.
• Salesforce - communicating data from theaters to facilities Product Management, SOA, SAS
• Solves unique problems through evaluative judgment/precedent. Partnership with IT leads in working through issues/defects & resolution, Buildbot, Jenkins, Lightweight Directory Access Protocol, Window Server, Computer System Validation, User Interface

Confidential, Dover, NJ

Program Engineer, Quality Assurance, Technical Architect

Responsibilities:

• Review and analyze all system-requirements documentation. Designed and executed test procedures and documentation. Tested computer programs. Design and carried out Human Resource programs. Conducted human resource, job, and employee advancement.

Confidential, Long Island City, NY

Database Management and Analyst Consultant, System Engineering

Responsibilities:

• Provided in-depth quality audits of data and files for the Database Marketing Organization. Designed and developed work flows for demographic and financial data. Responsible for moving data files from the company site to out-of-state vendors. Provided business and data analysis. Axiom Testing Applications
• Provided solutions to programming problems of other marketing departments. Provided documentation needed for privacy and auditing reports. Mainframe, Defect Resolution, Manual Testing, Analyzing and Reviewing of Financial Reports

Confidential, Bridgewater, NJ

Research Associate/Application Architect/Project Quality Lead/Technical Architect/Business Analyst

Responsibilities:

• Created presentations of study data that were used in conference presentations and journal publications.
• Designed and executed case studies of Confidential t drug usage for marketing campaigns.
• Salesforce - communicating data from doctors to facilities Product Management, Data Management Testing, Data Modeling
• Pharmaceutical Regulatory Documentations and use. Clinical Data, Pharmaceutical testing and Study selection. Creation of Business Requirements, Gap Analysis and Risk Analysis