OBJECTIVE:

• A Senior/Lead Software Quality Assurance Analyst position with opportunities for professional growth

SUMMARY:

• Over 18 year experience in investment, banking, insurance, retail industry in QA Analyst and Business Analyst roles
• 12 years of working experience as a Software tester/QA Analyst on Main frame, Client/Server and Web - based applications
• Four years experience as a Software developer working with Oracle, MS Access, SQL Server, Unix shell scripts, VB, PowerBuilder, C#
• Hands-on experience with WinRunner and LoadRunner
• Development of test plans, testing strategies and test cases for manual and automated testing.
• Proficient with Logic Design and RDBMS
• Experience utilizing QA methodologies (Black-box, White-box, Manual, Integration, Incremental Integration, End-to-End, Compatibility, Load, Stress and structured testing methodologies, etc.)
• Daily recording and tracking of software defects in the defect tracking system
• Evaluating test plans designed by more junior testers, assisting in improving test plan design, coaching and making recommendations for improvement
• Leading and assisting more junior testers, as required, to complete large scale testing projects
• Ability to multitask, analyze problems effectively and provide practical solutions
• Proven as fast learner and good team player, work well in a team or independently

TECHNICAL SKILLS:

Tools: LoadRunner, WinRunner, Test Director, QTProf 6.5/8.2, HP- QC, Amdocs, HP ALM v11.5SQL*Plus, WinTalk, SqlTalk, TOAD, Oracle Designer 2000, Astra Load Test 5.4.3 Platforms: UNIX SUN Solaris, Windows 7/XP/Server 2008/Server 2012

Databases: SQL 6.5/7.0/2000/2005/2008/2012, Oracle 7/8i/9i/10g, DB2, MS Access, Sybase

Programming languages: SQL, T-SQL, PL/SQL, C, Java, HTML, XML, Powerbuilder, Visual Basic, J2EE

Applications: MS Office 2000, Visual Source Safe, Crystal Reports, MS Visio, XMLSpy

WORK EXPERIENCE:

Confidential

BA/QA HR Workday Consultant

Environment: & Devices: (iOS 6 & 7.1), Samsung S4 & 5 (Android 4.1 - 4.3)

Responsibilities:

• Participating in configuration and testing integrations between Workday and TD, French and English
• Providing testing estimates and revisions for testing effort and resources
• Validating the integration of the following applications: Workday, PeopleSoft, Kenexa, Diamond, WalkMe, Fieldglass
• Participating in the daily defect calls and sessions for high severity defects resolution during prototype testing; ensuring defects updated in timely manner to reflect latest prototype design and supporting next prototype requirements
• Working with development team and KPMG team to ensure compliance with agreed to checkpoints
• Leading daily meetings with QA and BA team to track QA tasks progress, identifying and mitigating risks; taking corrective actions, resolving issues with parties involved and escalated as needed
• Validating multiple flows for different streams: Absence, HCM, Compensation, Talent and Performance
• Testing the Accessibility task for Absence, Compensation and Talent Business Flows using the Web Accessibility Toolbar for IE browser, View Source for Safari or Omnibug tool for Firefox
• Testing the Jaw task testing Page structure, Alt (alternative) text, Navigation, Data Tables, Layout Tables, Links, Lists, Forms, Multimedia, Language
• Validating WorkDay Application changes for TD in French and English, using different platforms and devices (iPhone 8, iPad, IPad,, Android on IOS and Android platforms)
• Testing and launching WalkMe, Workday's in-app support tool, successfully
• Mobile Remote Deposit Capture Canada will provide Canadian Mobile banking customers the unique ability to use the camera on their mobile device to take a photo of a Cheque, submit the image as a deposit through Mobile banking application. Canadian Personal & Small Business Banking customer who are active Mobile Banking users who meet the MRDC eligibility criteria and have the need to deposit cheques.
• Validated for different mobile application changes to TD EasyWeb in French and English, using different platforms and devices (iPhone 6, iPad, Mini IPad, iPad Pro, Android, Blackberry and platforms IOS and Android)
• Developed and executed Test Cases (SIT, UAT) based on Scenario Decomposition for MVest 4.3 application, focused on the following components - Trading Life Cycle (Equities, Fixed Income, Mutual Funds), Portfolio Rebalance (Model changes, Market value changes and Model targets), Portfolio Performance ( Market Value, ROR), QPR (Quarterly Period Reporting) and RGL (Realized Gain and Loss) validation
• Validated E2E scenarios based on the various business flows and impact on QPR, RGL and Book of Record system (IBM OSS)
• Used different checkpoints validation from Trade Inception to Trade Settlement for QPR (Book Cost, Market Value, ROR and Net Market Value Graph), for RGL (Book Cost, Gain and Loss calculation) and also for IBM book of record perspective to see that trades are properly posted to IBM BOR
• Performed full IT project life cycle tasks such as business process analysis and design, writing requirements and technical specifications, project planning, unit and system testing, application implementation and support for SDL TRIDION WCM (Web Content Management) project for all ecommerce products
• Lead the Accessibility testing project using the Web Accessibility Toolbar for IE browser, View Source for Safari or Omnibug tool for Firefox
• Lead the Jaw Project testing Page structure, Alt (alternative) text, Navigation, Data Tables, Layout Tables, Links, Lists, Forms, Multimedia, Language
• Designed and developed test strategy, test plans, test cases, and test execution reports for different projects, different promotion codes and programs (Marketing, New products and enhancements)
• Used ALM 11.52 Quality Centre to create, manage, schedule and execute test sets/test scenarios, report test results and defects, or any other reporting tool requested by PM
• Participated in the transition project from TSYS to Pega for all TD Credit cards and products
• Presented daily reports to the upper management with regards to the outstanding defects, their status and resolution for metrics creation used in measuring the Process and Product Quality
• Verified the updates for any product form submission sent from Web application through RTXML to BPSA (DB) database were applied successfully
• Provided leadership in planning, organizing, and controlling the work effort of 4 people involved in the software testing activities for Infosite project
• Presented daily and weekly reports with regards to the outstanding defects for multiple projects in the same time frame

Confidential

Bilingual Team Lead QA Consultant (Contract)

Responsibilities:

• Performed integration testing for Cheques Processing Projec Confidential Deposit using different devices
• Provided direction in the overall testing effort for different Interfaces Mobile Services, FIServ (IBM), KT, Common Services, Symcor, WebIR, DDA, SAV and GL
• Validated for Mobile deposit: Navigation Menu, Cheque Deposit Label, Help and Info, Deposit Confirmation Labels, impact on all BNS application like Scotia Online, Error messages for negative scenarios in both languages English and French using different platforms and devices (iPhone 6, iPad, Mini IPad, iPad Pro, Android, Blackberry and platforms iOS and Android)
• Validated the capturing and depositing of different types of cheque items through Mobile, Branch and Business application, passing through IBM, extracting the X9 file from different systems and ingested them into different BNS systems
• Validated creation of the Adjustment’s and Advices through Symcor using X9 extracts through the Archive System
• Validated and analyzed the data for the Fraud application coming from different systems
• Used ETL for data extraction, transformation and loading in different systems Fraud System to the next system Memento

Confidential

Software QA Lead Consultant (Contract)

Responsibilities:

• Presented weekly reports to the upper management with regards to the outstanding defects, their status and resolution for metrics creation used in measuring the Process and Product Quality
• Provided leadership and direction in the overall testing effort for different Interfaces Billing, OOPS, EDCD
• Provided liaison between developers, QA and business for a specific Interfaces (EDCD and Direct Debit) and analysed the functionality of each
• Designed and developed test strategy, test plans, test cases, and test execution reports for different Interfaces
• Designed and developed test scenarios for Entitlements and Tax Cristal reports in PDF or XCL format going through GRSS or RDO.
• Used HPQC to create, manage, schedule and execute test sets/test scenarios, report test for both Interface testing and Reporting Testing
• Using Agile approach, communicated the scope of work likely during that sprint, selected products backlog items that likely can be done and prepared the sprint backlog that details the work needed to finish the selected product backlog items, with the entire tea

Confidential

System Integration Data QA Lead Consultant (Contract)

Responsibilities:

• Perform integration testing for placing a process order with different items and following the transaction through from ASN 400 to posting and sale of item on Confidential ecommerce platform
• Query all databases DB2, Oracle, SQL Server for following a new merchandise through the systems from ordering and creation to consumption
• Create complex queries to validate the if data created on ASN400 front end system is displayed correctly on DB2 database using IBM System Navigator V.7
• Produce data extractions, data updates and counts in response to client business requirements
• Validate if FTP files are correctly consumed by the next system and XML files carry correct information
• Validate if inventory data flow correctly from ASN400 system to Oracle database using Oracle SQL Developer backend validation
• Use POS system to validate the consumption of the inventory and the movement between the stores based on the SKUs numbers
• Provide technical leadership to new team members including and transfer knowledge

Confidential

System QA Consultant (Contract)

Responsibilities:

• Designed and developed complex SQL scripts to test PBS database structure and data contents, and validate how the system application displays and manipulates data, preserves database integrity
• Validated communication between 3 servers and validate the results on 3 distinct databases
• Designed and developed test strategy, test plans, test cases, and test execution reports
• Used Test Directory to create, manage, schedule and execute test sets/test scenarios, report test
• Presented daily reports to the upper management with regards to the outstanding defects
• Created and manipulated inbound and outbound files for Contribution requests for the testing propose
• Used TFS tool for reporting defects to the external parties

Confidential

Software QA Team Lead (Contract)

Responsibilities:

• Performed full IT project life cycle tasks such as business process analysis and design, project planning, unit and system testing, for P&L reports and Recon reports for different portfolios and securities using Geneva application
• Provided leadership in planning, organizing, and controlling the work effort of 6 people involved in the software testing activities.
• Designed and developed test strategy, test plans, test cases, and test execution reports for different regions, different promotion codes and programs
• Presented daily reports to the upper management with regards to the outstanding defects, their status and resolution for metrics creation used in measuring the Process and Product Quality
• Managed the configuration and implementation of test data, defect management process and creation of test cases/scripts appropriate to the project
• Participated in the DEV, SIT and UAT phases of the project, managing the defects and assigning the severity and priority

Confidential

Software QA Consultant (Contract)

Responsibilities:

• Performed full IT project life cycle tasks such as business process analysis and design, writing requirements and technical specifications, project planning, unit and system testing, application implementation and support for F4II - Stage 1 Policy ODS project
• Executed Test procedures, verified, investigated unexpected results and logged defects
• Performed functional testing for RTM policy data extraction, “Legacy” Policy Data Integration Services, “Message” Policy Data Integration Services
• Verified if batch processes (DataStage jobs) function according to schedules and requirements
• Verified if all system components (DataStage, Message Request Processing, Oracle databases) communicate to each other properly
• Used ETL for data extraction, transformation and loading in different systems
• Manipulated, read and compared different xml requests with Oracle databases using SQLDeveloper and XMLSpy for complex XML schemas
• Recorded, modified and executed suites of test cases using HP-MQC
• Tested following components: Smoke, GUI, Functionality, Security and Defect Fix Testing for the Web Security Application

Confidential

Software QA Team Lead (Contract)

Responsibilities:

• Performed full IT project life cycle tasks such as business process analysis and design, writing requirements and technical specifications, project planning, unit and system testing, application implementation and support for Texas electricity enrolment application (Marketing Department) and Aeroplane enrolment Canada project
• Provided leadership in planning, organizing, and controlling the work effort of 6 people involved in the software testing activities. Evaluated and recommended test automation Mercury Interactive tools and determined suitability with various development tools Subject-Matter-Expert (SME)
• Designed and developed test strategy, test plans, test cases, and test execution reports for different regions, different promotion codes and programs
• Used TestDirector and Mercury Quality Center 8.2 to create, manage, schedule and execute test sets/test scenarios, report test results and defects
• Used QTP for autoimmunization of the test cases for regression purpose, created scripts by recording, programming or combination of both in QuickTest Prof
• Managed the configuration and implementation of test data, defect management process and creation of test cases/scripts appropriate to the project
• Participated in the UAT phase of the project, managing the defects and assigning the severity and priority

Confidential

Software QA Consultant (Contract)

Responsibilities:

• The growing demand to provide Employee Self-Service (ESS) solutions for clients brings the need to consolidated Web based ESS application for both Benefit and Retirement products
• Part of a project redesigning MBC web site focusing on the development of the section ‘Your benefits’. This section of the web site proposes functionalities required for a user to review the information related to member benefits
• Participated in project planning, defined, assigned, reviewed and coordinated the activities of the team members including scheduling work to meet completion dates as well updating management of project status and outstanding issues
• Designed and developed complex SQL scripts to test database structure and data contents, and validate how application displays and manipulates data and preserves database integrity
• Worked with business analysts and developers to review business and functional requirements, test coverage, defect resolutions, track progress, resolve issues and gap analysis
• Tested the security of the application for different level of access and permissions
• Diagnosed defects, after the execution of the Test Cases, assigning the severity code and reported them, supervised the defects’ life until are fixed and closed
• Recorded, modified and executed suites of test cases using Rational Robot and TestManager
• Part of the Agile Methodology -Retirement Project, participated in planning the sprints contents, prioritized queue of business and technical functionality using Product Backlog
• Participated in daily Scrum meetings to identify impediments, make decisions and establish follow-up meetings when necessary and updated the portal for the Benefits Enhancements Team
• Communicated in the Scrum the scope of work likely during that sprint, selected products backlog items that likely can be done and Prepared the sprint backlog that details the work needed to finish the selected product backlog items, with the entire team

Confidential

Software QA Lead Consultant (Contract)

Responsibilities:

• Participated in project planning, defined, assigned, reviewed and coordinated the activities of the team members including scheduling work to meet completion dates as well apprising management of project status and outstanding issues
• Presented weekly reports to the upper management with regards to the outstanding defects, their status and resolution for metrics creation used in measuring the Process and Product Quality
• Provided leadership and direction to 4 people in the overall testing effort for Open and Edit Cash Management Services
• Provided liaison between developers, QA and business for a specific application type (PPS/ PRS and ACH) and analysed the functionality of each statuses for ACH, Investment Access and Standard Checking
• Designed and developed test strategy, test plans, test cases, and test execution reports for different account types
• Reviewed and analyzed the business process and requirements, and provided feedback to business architects and analysts in regard with process inconsistencies and omissions
• Generated and modified scripts based on last change requests, created scenarios, executed and analyzed test data
• Performed White/Black box testing for the Web application, with emphasis on GUI
• Identified, analysed, and documented software defects in program functions and reporting them with the appropriate severity code
• Prepared for the Systems Conversion to ADP and updated all of Test Case to reflect ADP mapping
• Tested and verified if the updates sent from Web application through RTXML to BPSA (DB) ADP database were applied successfully
• Verified rejected data sent from Web application to ADP back-office system using Autowire ADP Error Report tool
• Directly responsible for testing any of the following components: Smoke, GUI, Functionality, Security and Defect Fix Testing
• Assisted Dain Rauscher QA when necessary with reconciliation Reports, Performance Testing and Connection Time-outs

Confidential

Developer/ System Integration Tester

Responsibilities:

• Performed full IT project life cycle tasks such as business process analysis and design, writing requirements and technical specifications, project planning, unit and system testing, application implementation and support
• Analyzed and developed an e-commerce application for a Production costs estimation using VB.net and MS Access
• Documented all problems in the existing tracking system, run daily MS Access reports to identify potential data issues and reported all outstanding issues to Quality Assurance Team Leader
• Participated in the defect review process, which involved QA analysts, developers, business and technology architects

Confidential

System Developer/ System Integration Tester

Responsibilities:

• Redesigned and reengineered outdated applications (Policy Print, Document Generator, Issuance) by improving and updating code using Powerbuilder 7 and SQL Server 7.0 /2000
• Participated in all phases of the development cycle throughout all architectural tiers of the system. Assisted in the design and enhancement of system components
• Developed a prototype of the system by adding tables to the database and SQL queries for Document Generator application
• Verified and updated the rating engine based on the new requirements
• Created SQL Server jobs to backup databases, truncate transaction logs, rebuild indexes, perform database consistency checks and update statistics and usages
• Handled projects enhancements for Rating, Billing and Invoicing, performed code walkthroughs, testing functions and scheduled build promotions to production
• Investigated, debugged and fixed production problems promptly to ensure quality printout
• Ensured application were fully functional by monitoring and managing fluctuations
• Designed Unit Test Strategy, Test Cases documents according to ISPEC and Detailed design document
• Modified and configured data for SIT (Software Integration Testing) purposes SQL Scripts, prepared Input Test Data and SQL Test Scripts for testing
• Analyzed Test Results and generated Defect Report with detailed problem description.
• Created test scripts for GUI-Web application using WinRunner 7.0, modified and parameterized the scripts accordingly to perform automated testing - functional, integration, system and regression
• Planned, developed and executed test plans to manage Switch Upgrade Project, Production server decommissioning Project and several enhancements projects for Rating, Billing and Invoicing Performed end-to-end testing ran Batch process and “Nightly”, validated log files for batch processes