SUMMARY:

• Over 25 years’ experience in hands on Manual and Automation Testing, Quality Assurance, Project management, Team lead, Resource Management, Project Deliverables, Project Estimation, Business Requirement & Product Requirement Analysis.

TECHNICAL SKILLS:

SKILLS: Microsoft Office Suite Six Sigma Lean Practices Red X Shanin Kaizen White and Yellow Belt Project Manager Mini tab JMP SharePoint WIKI JIRA SAP Document Management Quality Notification Purchasing Production Team Center CI LEAN Root Cause Analysis 7D/8D CAPA, Fishbone, SCPAR MRP B2B Supplier Portals Oracle Vault Web 3270 Connection PRISM Supply Power EDSNET WRAS (Warranty Retrieval Analysis Sys) EWO/EWO Plus (Engineer Work Order) TSO Development WERS (Worldwide Energy Release) AWS (Analytical Warranty Sys) Covinst ERS

PROFESSIONAL EXPERIENCE:

Confidential, CA

PROJECT MANAGER - QA Lead

Responsibilities:

• Manage and Oversee all Project transitioned from overseas and implement into newly developed process related to the people (new hires) products, and process through Manufacturing, Operations, Production, Quality, Materials, Engineering Developed Test Plans, Test Strategy, Traceability Matrix, Status Reports
• Developed test strategy for Salesforce CRM implementation.
• Did Test management of BI - Reporting tools Ops Analytics and Ops Monitoring.
• Performed Risk analysis and Mitigation during the test cycle.
• Accounting, and Resources through support of product/process enhancements, corrective actions, best practice, lessons learn, Research and Development.
• Created, Assist and report out for newly hired resources by the creation of materials, SOPs, and modules by stationtest, automation, program and quantity of products, hours, and software testing required for
• Project, forecast, trend and monitor the capacity of material input for units process such as NPO, PO, IQT, IQC, VMI, IMEI, Packout, AST II and SLA by different zones and projects
• Report daily on output, faults and corrective action, process enhancements, needs, such as equipment, testing and
• Integration of IOS systems and software, material needs material preparation, production constraints and limitations.
• Manage the reporting of day and swing shift workday analysis such as operator/resource capacity, capacity constraintsConfiguration of units, station, type, status, start/end time, lost, action taken
• Ensure daily reports of project first-pass yield summary provide critical analysis from reporting data base, support and provide reports directly to Customer of units testing utilize and tracked by skilled operators, software systems, testing process and controlled units by serial numbers and defect/fault codes. Also rotation of operators/testers through zones to ensure findings for end users were accurate through manual and automated analysis constraint to test and defects of product.
• PROJECT MANAGER- QA Lead
• Verify components and subcomponents at several audit stations and throughout the assign production line through travelers, bar coding and other electronic devices/systems. Enhance, modify current Standard Operating procedures to include appropriate tooling, requirements, etc.
• Verify components and subcomponent for AS9102 compliance on several projects supporting CCB, MRB and production. Prepare defect reports to communicate to Operation, Quality Assurance, and production findings within the containment area. Support all projects when needed.
• Manage and monitor layout of temporary and permanent layout plan. Ensure equipment is staged, and processes are equipment with QA such as PVT, ORT, FAI, IQC MRB, IPQC, OQC, OBA.
• Developed Test Plans, Test Strategy, Traceability Matrix, Status Reports
• Acted as a focal point and leader to all quality related programs - Directed QA activities to ensure maximum quality and effectiveness. Did Test planning, test strategy, Test status reporting, test template design.
• Assist in the of new employee for functional and cosmetic inspections. Work with facilities on
• Reduction, enhancements and security measures for red zone areas of inspection
• Quality Assurance Lead
• Ensure compliance of ISO 9001, 13485, & AS9100 within Supplier Quality within the Engineering department.
• Provide internal audits, write procedures, local process documents, review engineering structures, recommend corrective and preventive actions.
• Provide internal audits for procurement/suppliers assist in the setup of quality assurance to include supplier review, development, monitor and evaluation.
• Supplier Quality Representative
• Review, comment, and disposition supplied products for continuous improvements, lessons learned and best practice.
• Recommend, evaluations and monitoring of supplied products through AQP, DFSS, CAPA, Quality Alerts, CTQ, and Material Control Plans utilizing Supplier Audit s such as ISO, AS9100, 13485, and TS to ensure complete process controls within Suppliers providing multiple products to several customers
• Quality Manager/Quality Engineer
• Ensures the integrity quality control is practice throughout the organization through AQP and proper of production hourly staff as well as salaried by maintaining test program consistency with control plans and such as standard work instruction utilizing six sigma, DMAIC (DFSS), C1 Lean, and Kaizen when necessary.
• Develops and analyzes statistical data and product specifications (SPC) and FMEA to determine present standards and establish proposed quality of finished product.
• Review, create and implement CTQ's for inspection criteria and procedures.
• Provides inspection activity for product throughout production cycle.
• Applies total quality management tools and approaches to analytical and reporting processes within each department.
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.

Confidential, Moses Lake, WA

PROJECT MANAGER- QA Lead

Responsibilities:

• Ensures measurements systems and corrective action systems are in place and effective with engineering, production and quality through PPTW, PPM, PTAW, 8D, 5D, Fishbone, and effective root cause analysis
• Worked as a QA Manager and developed entire QA department.
• Developed Test Plans, Test Strategy, Traceability Matrix, Status Reports
• Defined Quality policy, implemented Quality processes.
• Managed System Testing,Automation Testing & Performance Testing.
• Involved in QA vendor evaluations, Team Ramp up,, Mentoring activities.
• Did Test case Management & Defect tacking using SpiraTest Test management Tool.
• Responsible for the testing mobile web on both iOS and Android applications, coordination of end user acceptance testing and coordination and handover to operations.
• Performed test execution of mobile applications, conduct test results analysis and re - execution of test scripts once defects are fixed
• Browsers compatibility testing which includes Chrome, Firefox, Safari, and Internet Explorer;
• Developed project Test Plans for mobile applications while focusing on usability and functionality regarding usage in both web browser and mobile devices.
• Create Qualification Plan for new internal products for Customers and external suppliers
• Measurement system analysis measurement capabilities with use of JMP and Minitab
• CAPA for processes and products, instructing effective root cause analysis through various tools utilizing risk assessments as a guide to action items and task
• Gage R&R implementation with process engineering and laboratory with use of JMP and the transition of historical data and analysis from Minitab
• Responsible for ensuring production staff are properly trained and certified in order to meet quality requirements which includes but not limited to PFMEA, capability studies, control plans, gage R&R, and cycle times for self- inspection.
• Responsible for interviewing, hiring, and QC employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Confidential, Houston, TX

Supply Chain Quality Engineer- Project Quality Engineer

Responsibilities:

• Audit Suppliers for confirmation of registrar and ensure continuous compliance of QMS
• Manages company's ISO 9000 compliance. Responsible for all regulatory and s requirements including: ISO-9001, ISO-13485, AS9100, to ensure complete process controls for suppliers providing multiple product to several customers
• Develop and improve Supplier performance through KPI (Key Performance Indicators)
• Improve Supplier collaboration between client and its subcontractors
• Perform mandatory surveillance audits of products and services
• Assist in the and corrective actions of supplier findings such as observation, major and minor found during audits
• Identify and leverage best practice across supplier qualification, surveillance, process and quality management system audits
• Respond and Action IFRs through corrective/preventive action SCPAR, DMAIC, and Best Practice
• Ensure and assistance required as supplier developments and improvementsQuality Engineer/ Supply Chain Quality
• Write closeout reports on repair products, defining FAT test elements and results, storyline trip reports of Service Technicians.
• Created a plan for the Testing Team on legacy, company tools, reporting, etc.
• Data verferfition from SAP Application
• Work closely with the IT QA team, Development team, vendors and UAT testers (Business) to ensure the complete test strategy is executed
• Assist developers in debugging and finding root cause of defects, and recommend enhancements.
• Planning the workload; the number of objects each UAT Tester can work on at one time
• Worked on creating a report on the status of each object in the Tester pipeline including where the team is in the testing process as well as defect reporting
• Performed functional testing, Non Functional, UAT, Regression & Load Testing for all projects
• Coordinate implementation weekend testing as needed
• Complete accountable for comprehensive Defect Management.
• Participate in internal process and quality management systems audits
• Initiate non-conformance reports for audit findings, include closure and validate effectiveness
• Develop and Create ITP (Inspection Test Plans) and Quality Plans on products for Clients (internal/external).
• Champion, train, and support PFMEA, Control Plans, MSA and Process Flow, to include various software such as excel, mini tab, JMP
• Analyze, test, and report findings of Root Cause/Corrective Action and suggest improvements to the configuration of the product and design of processes for complete accumulator and cooler design, assembly and process procedures.

Confidential, Monroe, MI

Responsibilities:

• PSO preparation to include preliminary run @ rates, appearance approvals (color), root cause analysis, internal audits (ISO/TS 16949) all internal/external corrective actions
• Pre - Production, Production, and Service (Warranty) NCT tracking and disputes, Power Way analysis, transfers of new and current projects, PFMEAs, control plans, quality alerts, onsite and off location sorts, corrective action process customer and internal.
• Write gage and inspection instructions
• PPM tracking, defect tracking and recording using supplier portals and SAP.
• SPC, Gage R&R, capability studies, daily activity meeting (quality) using software such as mini tab
• Work, packaging instructions and, visual aids, QA and gage setup with instructions.
• Risk assessment for all process to include internal and external defect analysis.
• Database and software used: Covinst, ECIMS, Power Way, GQTS, PRR, Drill Deep and Wide, 7D, 8D, Forever Requirements, GP5, GP12, GP9, and QSB systems, SMRR

Confidential, Fraser, MI

Responsibilities:

• Managed 15 hourly and salaried employees and planned audits for three plants (Fraser MI, Northwood - OH, and Lansing MI) where I coached and ensured
• Assist in Departmental objectives and action plants and deployed through the process
• Deployment of the quality policy for salary and hourly employees, internal auditing, monitor internal auditors pertaining to Quality System Efficiency.
• Accomplished ISO/TS for all 3 plants (Fraser, MI, Northwood OH, Lansing MI)
• Create, managed and monitor all calibration, gage R & R, PFMEA, Control Plans, gate reviews, PPAP, PSO, QRQC, and other problem solving techniques software such as excel, access and mini tab
• Maintained all FCP (Core Procedures) to communize with ISO/TS processes, procedures, corrective actions, and process sequencing.
• Setup SPC checks and charting, process audits, PSO/APQP preparation monitoring and maintaining plant process through quality systems, utilizing PFMEA, Control Plans, Process Flow charts, Quality Check-sheet
• Process Flowcharts, Controlled Shipping II (CSII), Supplier Readiness, Corrective Actions ex: Drill Deep & Wide, PR&R, ECIMS, 7step CPR and other QSB systems.

Confidential

Responsibilities:

• Reliability/Quality - Warranty Engineering Supervisor/Manager
• Validate testing for various component through ASME/T specifications to include
• CSA, PED API, NACE GOST, NDT and Shell-DEP
• Monitoring APQP and maintain plant process through quality and manufacturing systems, utilizing PFMEA, Control Plans, Process Flow Diagram, Quality Check sheets, writing gage and inspection instructions.
• SPC for Wire harness and TPA connectors
• Quality reporting of CS1 and Scrap findings.
• FTTQ (First Time through Quality) process.
• Problem solving, corrective actions, Gage R&R's using excel and mini tab
• Quality Engineer/Acting Manager
• Duties include but not limited to Managed Quality Auditors, Inspectors & Analyst
• Creating PFMEA's, Control Plans, Process Flowcharts, PPAPs, SPC, as well as, Controlled Shipping II (CSII), APQP, Supplier Readiness and other quality systems.

Confidential

Quality Engineering Supervisor/Warranty Engineer

Responsibilities:

• Supervised eight (8) employees within incoming/outgoing inspection, materials, maintenance, reliability, process control, production of the manufacturing department.
• Measure, report, and where possible, correct supplier quality performance.
• Develop Pareto and/or statistical information for reporting RPQP, (APQP principles, perform Run @ Rate.
• Provide root cause analysis for corrective action and preventative action reports.
• Maintain all floor issues pertaining to CIR's, PPAP, FMEA's, 8D, non - conformance materials, Stop orders, PADS, metallurgy, GD&T.
• Reporting cost, forecast, VOP vs. VOC during monthly Quality Reporting Meetings. Six Sigma Black belt, kaizen and other lean manufacturing practices.

Confidential

Quality Engineer

Responsibilities:

• Trouble shoot components in the seating Division of Lear Ford, Chrysler, GM utilizing APQP, 8D process, FMEA's, PPAP, plant inspection, injection molds, CNC machining, data analysis, test, data retrieval through EQF, GM supply power, JD Powers, DaimlerChrysler Prism, Web 3270 Connection, Chrysler Extended Enterprise and Ford B2B (Business - to-Business).
• Populate Website with warranty and quality information on the Lear intranet website.
• Six Sigma Practices as well as Kaizen for lean manufacturing.
• Architect/Designer of Quality Analysis
• Structure/Design and populate Chassis Center Website with Chassis Subsystems, Benchmarking, Warranty Analysis utilizing JD Power, UNIX QWIK and Densest databases.
• Generate claim reports for projection of leads/pulls for chassis specification WebPages. This also included, technology, specification, Calendar of events, 10 year tech plans, created security walls, utilized business cases for firewall and secure documents.
• Warranty Engineer/Assistant to Sales Engineering
• Audit, monitored and maintain all plants producing V6/V8/V10 engines (AX4S/N AXOD, F-Series 150/250, etc. APQP process, Create, rectified and controlled all living documents; i.e. PFMEA, control plans, process flows, working instruction, SPC, GAGE instructions etc.
• Track, monitored all Warranty Reporting utilizing Mainframe WERS and AWS databases.
• Forecasting/projections for current and future model year ran claims reports, post OASIS message for high peaks in cost of production by tracking the production months of defected vehicles, assist in macros w/Trillium for warranty base systems.
• Warranty Engineer/Change Management
• Manage all issues in plant and at dealerships.
• Root Cause and assist in actions plans for defects regarding peaks in warranty parts as well as track errors in design, test and assembly, with FMEA's PPAP, APQP, plant inspection, injection molds, CNC Machining. Core Products /hardware /Trim. Midlux HQ: Record, process, track and support all prototype EWO's for W-Car, Y-Car, MS2000 GMX170, and F CAR