Performance Architect - Quality Assurance Resume
SUMMARY:
- Confidential has more than 30 years of experience in the Information Technology Industry. He has worked as Confidential Chief Information Officer; Senior Architect; Project Manager; Task Leader; Systems Analyst; System Integrator and Administrator; and, Network Engineer and Developer in the Telecommunication, Transportation, Consulting and Manufacturing industries, Non - Profit organizations and in the Federal Government. Confidential has Confidential track record of leading and motivating successful teams in the delivery of on-time, on-budget projects. He is also experienced in system architecture. He has strong written and oral presentation skills. Confidential has Confidential Master of Science in Operations Research and Confidential Graduate in Health Information Systems.
TECHNICAL SKILLS:
Application Testing and Performance Monitoring: Silk Test, Silk Performer, Silk Central, Dynatrace, IBM Jazz, Data Center Real User Monitoring, Application-Aware Network Performance Monitoring, TestPartner, QARun, QALoad, OptimalTrace, Abend-AID, File-AID
Tools: & Languages: Dreamweaver; Flash; Fireworks, Cold Fusion; PowerBuilder, MicroFocus Workbench; MicroFocus Dialog System, COBOL II, COBOL II with CICS, Micro Focus COBOL with CICS, SAS, Microsoft Visual Studio 2008, C#, C/C++, VBScript, Jscript, JAVA, Microsoft SQL Server, Oracle, DBASE, DB/2, Hummingbird DM, Navision internal script, Jet Reports for Navision Attain, Fusion Object Oriented Analysis and Design Methodology
Environment: s: Windows Server 2012, Windows 10, Unix/WebLogic, Linux
PROFESSIONAL EXPERIENCE:
Confidential
Performance Architect - Quality Assurance
Responsibilities:
- Responsible for designing and executing the functional and performance test plans, test cases and test scenarios for the Fundraising application using Silk Test, Silk Performer, Silk Central and Dynatrace.
Confidential
Senior Performance Architect
Responsibilities:
- Responsible for developing and implementing functional testing process for the Confidential based on the requirements provided by the customer.
- Use internal testing tools developed by Confidential to test the functionalities and the performance of the Passenger Information Display System, including the Predictor.
Confidential
Senior Performance Architect
Responsibilities:
- Responsible for developing and implementing Confidential performance process for the Corporations Online Filing System (COFS) based on the requirements provided by the customer. Install and configure all the components of the Visual Studio Enterprise 2015 Performance tools. The tools encompass Confidential controller and agents. Develop scripts of the different scenarios designated in the requirements document. The agents serve as load generators to mimic up to the maximum number of users planned to access the application at peak time.
- Use Dynatrace as the application performance monitoring (APM) software for deep dive analysis of the performance issues. Provide the performance test results to all stakeholders and provide developers, the system administrator, the network engineer and the database administrator recommendations on how to resolve the performance bottlenecks.
Confidential
Senior Performance Architect
Responsibilities:
- Responsible for monitoring the performance of the Maryland Electronic Courts MDEC also known as Odyssey and the implementation of the PeopleSoft Human Capital Management (HCM) system. Develop scripts for various scenarios using Silk Performer tool for load testing of the application. Use Dynatrace for deep dive analysis of the performance issues. Works with developers and DBAs to tune up applications and SQL databases. Provides advice to developers on performance challenges at every node of the transaction path, from the client machine all the way to the database and back. Monitor the availability of the Odyssey application using the Dynatrace Synthetic Monitoring tool. Provide management with daily and weekly performance reports.
Confidential
Senior Performance Architect
Responsibilities:
- Responsible for monitoring the performance of the Confidential software and hardware environments. Provides management with weekly performance reports. Works with developers and DBAs to tune up applications and databases (Sybase and SQL Server). Provides advice to developers on performance challenges at every node of the transaction path, from the client machine all the way to the database. Uses the Confidential APM tools (Gomez Real User Monitoring (RUM) and Dynatrace) to monitor the environments.
Confidential
Senior Consultant
Responsibilities:
- Responsible for the day to day management of the Confidential infrastructure at Confidential used for the Application Performance Management of Confidential network, servers and applications. Installed Vantage agents on diverse machines. Wrote and deployed scripts for Vantage Active Monitoring of various applications. Created tasks to monitor applications performance. Created alerts to monitor counters of servers. Provided management and staff with daily, weekly, monthly and annual critical performance reports relevant to their areas of responsibility.
Confidential
Information Security and Infrastructure Senior Technical Advisor
Responsibilities:
- Developed Confidential website for the Confidential . Redesigned an existing inquiry management and reporting portal for the Center for Medicare and Medicaid Services. Responsible for managing the infrastructure and testing teams.
Confidential
Specialist Master in the Technology group
Responsibilities:
- Participated in the management and testing of the Central Data Abstraction Tool (CDAT) project for the Center for Medicare and Medicaid Services using Rational Functional Testing tool. Responsible for the design, development, and execution of automated test scripts. Trained junior test engineers.
- , Ascellon Corporation, Chief Technology Officer (Managed Confidential staff of 5 employees and Confidential contractor - 2 Software developers, Confidential DBA, Confidential business analyst, Confidential tester and Confidential network engineer contractor)
- Chief architect in re-engineering the software applications and database to integrate Medicare Advantage Data Validation applications, including data collection from medical plans, medical coding, reporting and interfaces. Reviewed and validated application and database infrastructure to make applications easy to maintain and adapt customer requirements. Developed and implemented interface and reports for web-based data collection from Medicare Advantage plans. Documented the application development and production environments and provided recommendations for improving quality and efficiency. Managed the Ascellon s share of the Central Data Abstraction Tool (CDAT) development process. This was the underpinning of the Centers for Medicare & Medicaid Services (CMS) s Risk Adjustment Data Validation (RADV) audits. Created the final payments Report to the plans.
- Responsible of the security of the infrastructure (i.e., Network, Servers and Applications) of the company.
- Worked closely with CMS s staff during all phases of the development phases to insure Confidential successful implementation of the application.
- Responsible for managing the company s computer infrastructure (i.e., Servers, network and employees workstations).
Confidential
Principal Software Engineer
Responsibilities:
- Configured and monitored ClientVantage Agentless (version 10.0), NetworkVantage at Confidential . Created various customized applications, servers and network reports for Confidential management.
Confidential
Principal Software Engineer
Responsibilities:
- Developed TestPartner and QARun scripts used as active agents (i.e. robots) in ClientVantage 10.0 to monitor the performance of Confidential vendor application for the Pension Benefit Guaranty Corporation (PBGC). Created QALoad scripts used as active agents to monitor the performance of various public websites. Installed, configured and implemented ClientVantage Agentless (version 10.0) at various customers’ sites. Installed and configured NetworkVantage to manage and monitor the network environment.
Confidential
Senior Advisor Software Engineer
Responsibilities:
- Converted and implemented the Hummingbird Document Management and Record Management software from version 4 to version 5. Implemented the Magic Helpdesk software. Responsible for maintaining the intranet sites of the US Corps of Engineers. Responsible for maintaining all the databases (MS SQL Server, MS Access, and Oracle).
- Implemented the Navision Attain Financials for the Finance and Grants department. This process was comprised of the creation of the new Grant Management module. Designed and developed Grant Approval letters with secured signatures. Designed and developed management reports, and modification of the General Ledger process to in corporate the intricate process of the Grant module.
- Trained the Grant Management Staff Technical manager for the implementation of the CORT Directions software for Human Resources and Payroll. Provided technical advice to the Information Management Director and the Finance Director as requested. Modified and implemented additional functionalities to the interfaces using C++. Redesigned the architecture for the current Department software. This current software allows the users to register, bill, provide grades and create diplomas to participants. Restructured the IM department.
- Responsible of the security of the infrastructure (i.e., Network, Servers and Applications) of the institution.
- Provided leadership in revamping the software development methodology, the network infrastructure, and the Help Desk. Managed the service level process and established the Service Level Agreements (SLAs) agreed upon by the end-users. Oversaw the upgrade of the network to Active Directory. Responsible for providing the IM budget for current and upcoming fiscal years. Responsible for the day-to-day management of the department. Managed the implementation of Navision Financials for the Finance department. This process included:
- Development of user manuals and system documentation f the users
- Design and development of new Navision reports
- Modification of existing reports
- Data conversion and mapping from Solomon Software to Navision
- Functional testing of the application
Confidential
Senior Advisor Software Engineer / Project Manager
Responsibilities:
- Completed the Developing Web - based Application with Siebel eBusiness course. Developed, debugged and maintained VBScript for Confidential Siebel Thin Client Application. Managed the maintenance of the Products and Pricing information using Siebel Product Configuration. Managed the installation and the configuration of Siebel Tools software on users machines. Modified and implemented additional functionalities to interfaces using C++.
- Designed, wrote, and implemented the communication agent for Marketing Select Client Incentive Program Client/Server application. The communication agent was developed under Confidential TCP/IP protocol using COBOL with CICS Sockets interface on the mainframe and C++ with Windows sockets in Windows NT environment on the PC. The PC application also required embedded SQL stored procedures to retrieve and store data in Microsoft SQL server.
Confidential
Independent Contractor
Responsibilities:
- Redesigned the web sites for the National Black Women s Health Project (www.nationalblackwomenshealthproject.org) and the Children s Defense Fund web site (www.childrensdefensefund.org).
Confidential
Senior Advisor Software Engineer / Technical Lead
Responsibilities:
- Managed Confidential team of software engineers. Designed, wrote and implemented Confidential client/server application to track and manage circuits’ trouble tickets for the Network Management group. This system was written in Visual Basic. Completed the implementation of an application system designed to manage the FAA circuits’ orders. The system was written both in C/C++ (using Visual C++ development platform) for the interfaces with external systems, and in PowerBuilder for the internal processes. ORACLE was the DBMS of choice.
- Designed and wrote all the reports for the FAA project on the Web using Active Server Pages (with VBScript) in the Microsoft InterDev development environment and Microsoft FrontPage.
- Responsible for setting up and managing the local area network.
- Analyzed, designed, wrote and implemented custom invoices for major MCI customers. The processes were written in COBOL II.
Confidential
Senior Systems Analyst
Responsibilities:
- Headed Confidential team for the design, development and implementation of Confidential Production Planning System using FUTURE-CALC (designed reports, wrote programs and trained users). Responsible for developing detailed schedules for testing and installing software modules and interfaces. Maintained user documentation for all batch applications. Enabled the use of an IBM Linear Programming package (MPSX) for Production Planning