SUMMARY:

• About 12 years of experience in the field of IT with focus on QA and testing ofanalytical processing applications, Internet, Intranet, Object Oriented and Client - Server applications providing expertise and support on the effective use of QA and Testing practice. Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Application Software and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
• Possess extensive knowledge of Quality Center and analytical skills coupled with Good Communication and Interpersonal skills describing a committed Team Player. Having skills building a strong team environment, and have the ability to adapt to new technologies and situations with ease. Ability to implement quality assurance techniques and set up and administer in an efficient manner using popular Automation Tools from Mercury Interactive and Rational.
• Certified Software Test Engineer (CSTE)
• Experience with uploading the test scripts in MS word / excel format to Quality Center.
• Excellent testing experience in all phases and stages of testing with good working knowledge of testing disciplines, tasks, resources and scheduling.
• Work individually, as well as in team environment, to achieve project quality goals.
• Knowledge and implementation experience of Quality Assurance, Testing Principles, and Configuration and Change Management Disciplines.
• Expertise in preparing Test Strategy, Test Plan, Risk Assessment Document, Test Summary Reports, Test Cases, Test Scripts for Manual and Automated Testing based on the User Requirement Document and System Requirement documents for the Functional, System, Performance, Integration, Regression, GUI, UAT, Security, Load, Database, Smoke/Sanity and Usability testing.
• Define the Test Process identify the Risks, Test Stage definition, methods (inspection, review), Baseline Acceptance Criteria, and Test Deliverables.
• Develop full life cycle Test Plans including business rule and business model testing with full function testing develop User interfaces and requirements sessions. Requirements gathering, ERD definitions, data modeling, System Architect, Feasibility studies, Scope Documents, RFP.
• Analyze and Report Test Results. Develop and implement Quality Assurance Metrics capture.
• Acted as liaison between management and development team for Requirements and QA.
• Well versed in Test Scripting Languages such as TSL and SQA Basic.
• Proficient in Black Box, Grey Box and White Box Testing.
• Complete and thorough testing for the entire software life cycle and across Legacy, Client Server and Web Platforms. Including version and change control and new software rollouts.
• Extensively used UNIX SHELL SCRIPTINGS in the back end testing.

TECHNICAL SKILLS:

Automation Tools: QTP, HP Quality Center, Load Runner

Languages: C, C++, SQL, PL/SQL, VB Script, JAVAHTML, DHTML, XML, Java Script, JSP, ASP

Front End Tools: Visual Basic 6.0

Operating Systems: Windows95/98/NT/2000/XP, MS.DOS, and UNIX

Databases: Oracle, SQL Server, MS Access, DB2

GUI: Developer 2000.

Data Warehousing Tools: ETL (Informatica)

Mainframes: MSP (Mortgage Servicing Package)

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville FL

Vice President, Quality Assurance Manager

Responsibilities:

• Manage the QA effort for multiple projects or releases and responsible for providing estimates, project plans, and resource plans for the QA effort on the project or release and is accountable for all work product of the team.
• Manage from a Program Level Release all the
• Directly manage QA Leads and the teams and is responsible for coaching, mentoring and providing performance feedback.
• Provide leadership to team by setting priorities and provide a strategic and tactical vision for the team. Involved in Identifying the areas for improved testing efficiencies, test automation and facilitate implementation of automated test scripts.
• Test Management - Coordinated with all QA testing activities with other QA personnel, Project Managers and IT-Dev managers. Provided QA consultative services to support users of the process. Responsible for providing test team leadership for integration testing of cross-functional systems.
• Test Execution - Monitored and managed the execution of scripts, providing detailed execution and progress reporting, and defect tracking against documented test cycles.
• Quality Assurance - Monitored and driven the execution of our testing practices in accordance with the enterprise and our own testing standards and procedures. Ensured adherence to the Project Delivery Framework, arranged team member . Initiated and supported process improvement efforts based on project assessments.
• Designed methods, procedures for the QA metrics needed to ensure that quality standards and practices are attained
• Participating in Go/No Go project decisions
• Involved in project implementation support on an as needed basis.

Confidential, Tampa FL

Vice President, Quality Assurance Lead

Responsibilities:

• Test Estimation - Coordinated with project management and product teams to provide estimates of testing effort and costs alignment with the level of project details available. Involved in resource forecasting and analysis, prior month results on a monthly basis
• Requirements - Involved in detailed review of business and technical requirements to ensure they are clearly defined and testable.
• Lead a distributed team of Software Testing professionals responsible for functional testing.
• Responsible for staffing plan activity and involved in Resource management planning.
• Test Planning - Created and communicated detailed test schedules and scripts to verify software adherence to requirements.
• Test Management - Coordinated with all QA testing activities with other QA personnel, Project Managers and IT-Dev managers. Provided QA consultative services to support users of the process. Responsible for providing test team leadership for integration testing of cross-functional systems.
• Test Execution - Monitored and managed the execution of scripts, providing detailed execution and progress reporting, and defect tracking against documented test cycles.
• Quality Assurance - Monitored and driven the execution of our testing practices in accordance with the enterprise and our own testing standards and procedures. Ensured adherence to the Project Delivery Framework, arranged team member . Initiated and supported process improvement efforts based on project assessments.
• Designed methods, procedures for the QA metrics needed to ensure that quality standards and practices are attained
• Participating in Go/No Go project decisions
• Involved in project implementation support on an as needed basis.
• Involved in updating the Best Practices and Guidelines for the entire QA process
• Providing input and implementing initiatives designed to support continual QA process improvements and the integration of the QA process with other development activities
• Assisted with application for new resources.

Confidential, Tampa FL

QA Lead

Responsibilities:

• Tailored and implemented Quality Assurance and Test processes. Interfacing with program management and executive teams regarding Quality Assurance goals.
• Lead and supervise the design, development and implementation of test strategies, Plans and test cases on multiple initiatives within time and cost constraints and ensure that functional objectives are met.
• Help coordinate activities of team members and ensure QA processes and standards are being followed.
• Forecast the effort associated with upcoming projects.
• Write test strategies, test plans and do full hands on testing.
• Interface in various forums to report on project and program milestones and present project needs and technical knowledge.
• Help to develop solutions to difficult problems which may require ingenuity and creativity and communicate progress toward project/program goals.
• Coordinate activities with development team and other impacted/dependent groups.
• Identify, recommend and help drive changes to established practices and policies to improve on Quality, TTM and efficiency.
• Define and continue to evolve QA strategy, performance benchmarks, reliability tests by developing QA Testing Procedures in the facility including test plans which scope white and black box test procedures with Manual and automated test scripts and Administration of automation Tools.
• Developed life cycle Test documents and conducted Quality Reviews on project artifacts. Also, evaluated Project deliverables quality and compliance to the Quality Assurance Practices.
• Documentation of Requirements, Specification, Design, Operations, and Quality Testing Plans.
• Performed various boundary tests as well as data validation to ensure record retrieval and search engine tests. Performed manual tests via navigation and workflow of the application.
• Met with client groups to determine user requirements and goals.
• Analyzed Business requirements and System specifications using which developed Test Strategies, Test Plans, Test Cases and Test Scripts for the Functional, GUI, Integration, Security, Performance, Regression and Installation testing.
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
• Configured Test Director Tool for automated Test planning, Execution and Defect tracking for the department.

Environment: J2EE, JSP, XML, DB2, Win XP, UNIXIVR SOFTWARE ENVIRONMENT: VSCD, SAM, CMD, GENESYS ROUTING TOOLS, CCPULSE.

Confidential, ST PETERSBURG FL

QA/UAT Test Lead

Responsibilities:

• Analyzing the Business Requirements and Functional Requirements
• Streamlined the Testing Activities and Process for Project
• Provided Scheduling and Resource Analysis Reports to the Management
• Implemented Testing Methodologies, Framework, Procedures and Standards for project
• Created Reusable Test Plan, Test Script, Status Report Templates
• Responsible for Test Planning, Execution and Analysis of Project
• Provided Status Reports and Defect Reports in a Graphical Representation
• Created Test Automation Strategy and presented it to the Management
• Created Automation Frame work using QTP Automation tool
• Performed Automation using QTP and Compuware s File Aid Tool for verifying the logs with
• Baseline files.
• Created Transactions for Performance Testing using LoadRunner
• Maintained all the Regression Suits for Projects
• Created UAT Test Plan
• Responsible for Planning UAT Testing
• Provided subset of Functional test cases to UAT test
• Generated reports and analyzed the results using Quality center.

Environment: J2EE, JSP, XML, DB2, Win XP UNIX, HP Quality Center, QTP 9.2 and Load Runner.

Confidential, TAMPA FL

QA Analyst

Responsibilities:

• Tailored and implemented Quality Assurance and Test processes. Interfacing with program management and executive teams regarding Quality Assurance goals.
• Define and continue to evolve QA strategy, performance benchmarks, reliability tests by developing QA Testing Procedures in the facility including test plans which scope white and black box test procedures with Manual and automated test scripts and Administration of automation Tools.
• Developed life cycle Test documents and conducted Quality Reviews on project artifacts. Also, evaluated Project deliverables quality and compliance to the Quality Assurance Practices.
• Documentation of Requirements, Specification, Design, Operations, and Quality Testing Plans.
• Performed various boundary tests as well as data validation to ensure record retrieval and search engine tests. Performed manual tests via navigation and workflow of the application.
• Met with client groups to determine user requirements and goals.
• Analyzed Business requirements and System specifications using which developed Test Strategies, Test Plans, Test Cases and Test Scripts for the Functional, GUI, Integration, Security, Performance, Regression and Installation testing.
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
• Configured Test Director Tool for automated Test planning, Execution and Defect Tracking for the department.

Environment: J2EE, JSP, XML, DB2, Win NT/2000, UNIX, MS Project, PR Tracker, Harvest, TestDirector8.0, QTP and Load Runner.

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Used Test Director for writing Test Plan, Test Cases based on Requirements.
• Described scenarios for each applicable test level based on the business process.
• Performed both manual and automated testing for Application.
• Performed GUI Testing.
• Performed reports testing.
• Created Batch files for Regression testing using Mercury's Win Runner.
• Performed Functional Testing, User Acceptance Testing, User Interface Testing, Negative Testing, Regression Testing and System Testing for Application.
• Performed Multi Browser Testing, IE 5.x and Netscape 7.0.
• Verification of Add updates and deletes in Oracle database.
• Used Oracle Database for Bug Tracking Project Bug Tracking System for logging, evaluating and reporting bugs.
• Tested the GUI for the participant registration and maintenance.

Environment: Winrunner7.x, TestDirector7.5, Java, JSP, Web Sphere, SQL, Sybase, Oracle8i, XML, Windows NT/2000, Crystal Reports.

Confidential, Boston MA

Programmer/Analyst

Responsibilities:

• Execute process for standard Test Reporting Metrics and Testing including Product Test, Integration Test and System Test Using Test Manager.
• Prepared Manual and Automated Generic Test Scripts and Functions in Robot for Functional, GUI and Regression Testing.
• Analysis of Business and Requirement Specifications and Formulation of Master Test Plan, Test Strategies, milestones, team's role, Defect Tracking system, deliverables etc.
• Developed scripts to verify GUI interfaces (user forms) to perform logical branching, data validation, volume test, User Acceptance tests and performance tests.
• Performed System Testing to ensure that software components of the application adhere to project standards, performance criteria and functional specifications.
• Met with Client groups to determine user requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop QA Process, standards and Procedures.
• Frequently updated the defect status as per the status defined for Defects in Clear Quest.

Environment: PB, Java, EJB, Oracle, DB2, MS Project, Web logic, Microsoft Windows 2000, MTS, HTML, XML and Rational Test Suite (Test Manager, Rational Robot and Clear Quest).

Confidential

QA Analyst

Responsibilities:

• Conducted regression testing on each new build, identified errors and Interacted with developers to resolve technical issues.
• Involved in a Team of 4 members, Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes, attended Bug Scrub Meetings with Developers and with Third party.
• Performed Functional (Black Box) and Structural (White Box) testing.
• Created User Defined functions and used for automation testing.
• Conducted System and Regression testing identified application errors and interacted with developers to resolve technical issues.
• Performed manual and automated testing Online Bank application, using Mercury Interactive Tool (Test Director, Win Runner).

Environment: Test Director 5.0, Win Runner, Load runner, Java 2, C, C++, Servlets, MS-SQL Server 7.0, SQL, PL/SQL, and Oracle 8.1.6

Confidential

Senior Tester

Responsibilities:

• Involved in a Team size of 3, attended Change Request meetings to document
• Changes and implemented procedures to test changes, attended Bug Scrub
• Meetings with Developers and with third party.
• Creation of Test Coverage Matrix - a document that maps the conditions to be
• Tested for given item in a test inventory to its related test case(s).
• Prepared the Scorecards and Test Assessment documents for each test cycle.
• Performance testing of Registration and Authentication Systems
• Sequential and load balancing testing of Registration system and authentication.
• Extensively involved in Testing the Hot Products, Catalog, and Customer Service.
• Testing the Backend with SQL, PL/SQL, and Stored Procedures manipulations on database.

Environment: Winrunner7.0, TestDirector7.0, ASP, HTML, JavaScript, SQL, PL/SQL, Visual Basic 6.0,Oracle8i, COM, Silk net Eservice, Silk net Business Objects, Windows NT/2000.

Confidential

Tester/Analyst

Responsibilities:

• Developing Test Design Specifications to test Functional, GUI, Security and Performance of the application. Involved in a Team of 4 and attended bug scrub meetings and Third Party code walk through. Involved in Technical Writing, Technical Analysis and Technical Documentation.
• Performed manual testing for all applications. Investigating server database scripts and Content Acquisition System (CAS- which pushes the articles from one database to another database) interacts with Database Administrators to resolve technical issues.

Environment: Visual Source Safe, SQL, PL/SQL, Oracle, Visual Basic 5.0, Crystal Reports, VB Help Writer, Text Control, Sheridan controls (Data widgets, calendar), Windows NT.