PROFESSIONAL SUMMARY:

• 10 years and 10 Months of IT industry experience encompassing a wide range of skill set and roles with Confidential . Ltd, Confidential US, and Confidential Corporation.
• Comprehensive knowledge of software development & Software test life cycles with hands - on experience as Developer, Tester, Test Lead, Lead Developer, and Test Program Manager in various phases of career. Presently working as Test lead/QA Lead on an Confidential project.
• Expertise in Manual Testing, Mainframe testing, Automation Testing, Performance Testing and Testing tools like RQM(Rational Quality Manager) CQ (Clear quest) RTC(Rational Team concert), Rational Requisite pro, Rational Functional Tester, Selenium, JIRA and Confluence.
• Have and expert knowledge in COBOL, JCL, VSAM, DB2, REXX and CICS. Worked as a Mainframe Developer. Developed Test Automation tools on Mainframes with REXX and VB Script.
• Have good knowledge in Healthcare sector, also completed prestigious FAHM (Fellow, Academy for Healthcare Management) .
• Proficient in analyzing and translating business requirements to technical requirements and architecture in Healthcare sector.
• Experience in SOA architecture and web service testing using Soap UI tool, development of Test Plan, Test case Design.
• Worked on Automation of regression test suite using RFT & Selenium. Experienced in data driven, Keyword driven and Hybrid testing. Worked on standardization of QA Methodology, Test Plan Formulation and Automation Process.
• Led and managed multiple projects of 5 - 25 members in Onsite-Offshore delivery model for developing, maintaining and testing enterprise applications.
• Effectively communicated project scope, schedule, and estimates/budget with both client and Team members.
• Organized and conducted weekly meetings with stakeholders and leaders to plan on the project status and the follow ups on the issues reported.
• Monitored work flow and made the timelines adjustments as needed and formulate the risk management plans as needed. Submitted the LOE’s for development and SIT teams, also maintained the capacity Model for the future work in pipeline.
• As a Lead removed Impediments and also made sure everyone from my onshore and offshore counterpart had the information, and equipment needed.
• Excellent interpersonal, Communication and Analytical skills coupled with the ability to quickly embrace and understand new technologies.
• Vast testing experience in Functional, System, Regression testing & Bug life cycle. Worked on Waterfall and Agile methodologies and led the teams who transitioned from Waterfall to Agile Methodologies.
• Proficient knowledge of databases like Oracle, MS SQL Server and MySQL server.

TECHNICAL SKILLS:

Operating Systems: Confidential MVS, Z/OS, WINDOWS 98/00/NT/XP/7/8/10, MS DOS

Languages: COBOL, JCL, REXX, PLASM, C, VB Script, Java.

Databases: IMS DB, DB2

GUI: IMSDC

Front end: TSO/ISPF, CICS, HTML

Tools: & Utilities: Lotus Notes, File Aid, File Manager, SPUFI, PEEK, Changeman, Infoman, SAR, Endeavor, SOAP UI, TFS, RQM, Requisite pro, Clear Quest, RTC(Rational Team concert), Rational Functional Tester, Selenium, JIRA and Confluence.

Domain Knowledge: Healthcare

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

QA lead & Test Program Manager

Responsibilities:

• Working on WGS Claims and Accumulator ODS Testing team projects, I have to provide inputs for Test strategy.
• Review the business and technical requirements and provide an estimate for the testing timelines and schedules.
• Responsible for creating Test plans, TESD.
• Responsible for preparing Test Cases.
• Involve in both, Claims and Accumulator test case execution.
• Interact with the business analyst for a review of the test scenarios and with the development lead for technical discussions.
• Review the end to end test cases with external vendors like CVS, ESI, Eyemed, Decare and get the required support from the vendors to execute the Integrated test cases.
• Create and use Automation scripts wherever necessary.
• Update and Execute the Automated Regression test suite before every Implementation.
• Create management reports on need basis to be reported to delivery manager.
• Provide data on tasks, deliverables and defects on regular basis for reporting purpose.
• Prepare and update knowledge repository for the applications in the Claims and subsystem as and when new projects or complex Change requests are getting implemented.
• Coordinate and provide inputs for quality related meets like Defect prevention, Look- ahead meeting and regular weekly team meetings.
• Mentor and groom new joiners to the team.

Confidential, Woodland Hills, California

Test Lead

Responsibilities:

• Review the business and technical requirements and provide an estimate for the testing timelines and schedules.
• Involve in the Project Cost Estimate, Schedule, Control, and Risk Analysis, Hours allocation for individual resources and submitting the hours to the client Management.
• Coordinating with Offshore and onsite team members to ensure timely deliverables.
• Tracking Project status and submitting weekly Dashboard metrics to Client Management.
• Review Weekly test status reports and take necessary actions.
• Provide technical support to the offshore testing team.
• Continuous monitoring and mentoring of offshore test leads and testing members.
• Attend weekly meeting of projects and provide inputs from tester's perspective.
• Timely escalation of issues/risks to Project Manager.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Update and Execute the Regression test suit before every software Release.
• Performance test the application by submitting bulk set of claims.
• Develop the knowledge base within the project for a quick .
• Ensure the timely delivery of different testing milestones.

Confidential, Denver, Colorado

Lead Developer

Responsibilities:

• Co-ordinate with Client/Users and Onsite team for requirement gathering/issue resolution.
• Analyzing customer raised request & Work with Business Analyst in translating business requirements into Functional Requirements Document.
• Review the Business Requirements and provide an estimate for the Design and coding.
• Coordinating with Offshore and onsite team members to ensure timely deliverables.
• Prepare design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Reviewing the Design Documents and present the design to the client.
• Unit test results review
• Work with QA to create test scripts and scenarios for enhancements and customizations to the core product
• Review fellow team-members design documents.
• Handling queries and defects from system testers, customers and requirements team
• Providing innovative solutions which can save time and efforts thereby increasing productivity.
• Schedule, prioritize and distribute the work to the offshore team.

Confidential

Team Member

Responsibilities:

• Mainly responsible for ensuring correctness of various benefits applied to healthcare related insurance claims.
• Requirement Analysis & Effort Estimation
• Building positive and negative test cases & Preparing test matrices.
• Unit and Integration Testing
• Re-testing of the fixed defects.
• Performed Functional, Integration and Regression Testing.
• Identifying the miss-coded benefits and its cause.
• Coordinating and communicating errors & causes to developer.
• Develop implementation and test plans, build software acceptance criteria, coordinate and work with clients to oversee the acceptance and dissemination process
• Communicate the successful execution of change request to customer & handling ofcustomer queries.
• Delivered new and complex high quality solutions to clients in response to varying business requirements
• Tracking of work in Clear Quest
• Adherence to OPAL Quality Processes
• Utilize in-depth knowledge of functional and Technical experience in Healthcare and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.
• Mentoring and guidance on CRs / Production Support
• Benefit calculation. This includes validating Deductible, Copay, Coinsurance, Write-off & other benefit amounts.
• TLC (Top Level Care) Application Production support and Maintenance:
• Monthly report pulling and analysis.
• Analyze customer raised request and translate them into design documents.
• Establish specific solution and implementation.
• Unit testing
• Co-ordinate with Client/Users and Onsite team for requirement gathering.
• Analyzing customer raised request & Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Work with QA to create test scripts and scenarios for enhancements and customizations to the core product
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Review fellow team-members design documents.
• Handling queries from system testers, customers and requirements team
• Develop the knowledge base within the project for a quick .
• Providing innovative solutions which can save time and efforts thereby increasing productivity.