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Qa Lead/business Analyst Resume

Jacksonville, FL

Summary:

  • 12 years of diversified experience Focus on Healthcare, Financial and Telecom domains
  • Hands on experience in Software Testing process which includes writing test plans, executing tests, record results, test reports and defect tracking
  • Extensive experience in Functional, Integration, Regression, System, User Acceptance Testing.
  • Extensive experience in testing Financial, .NET, Java, Mainframe, and Siebel applications.
  • Experience in testing Mortgage(Loan Origination system and Point of Sale) applications.
  • Extensive experience in testing claim payment, claim adjudication process and MMIS applications
  • Experience in using automation Tools of HP tools Quality Center& QTP, Rational Tools and RUP
  • Knowledge on Visual studio, Team foundation server and Microsoft Test manager
  • Knowledge on Confidential systems, claim payment and claim adjudication process applications
  • Experience in ETL Data Warehousing , database testing using Informatica for Workflow process
  • Strong in Analyzing Business spec and Develop Test Plans, Test Scripts & Test Cases and Execute them.
  • Knowledge on QNXT, FACETS,ANSI X12 5010 version,837 X12 and NCPDP formats
  • Strong knowledge in Data Warehousing concepts, Teradata utilities (BTEQ, FASTLOAD, FASTEXPORT, MULTILOAD, SQL Assistant), Data Modeling and Oracle E-Business Suite 11.5(Oracle Applications)
  • Knowledge on Telecom Billing AMDOCS Ensemble/Enabler
  • Extensive experience in backend testing using SQL and databases Oracle, Sql server,Db2
  • Experience in Software Development Life Cycle and Testing Methodologies.
  • Responsible for mentoring resources technically and training other QA Team Members.
  • Knowledge on AGILE product lifecycle management software solutions.

Experience:

Confidential, Jacksonville, FL

QA Lead/Business Analyst

Confidential offers health care choices that include traditional indemnity health plans, PPO health products, consumer-driven health products, lower cost products for small businesses and individuals, Health Savings Accounts, and wellness and care management programs, among others.

Responsibilities:

  • Assisted in the development and maintenance of Testing Procedures and adhere to all business processes.
  • Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects
  • Involved in reviewing business requirements, use cases.
  • Managed QA team of 10 resources
  • Prepared and executed test cases based on User Requirements Document (URD) and prepared Test Procedures for Siebel Call center application.
  • Performed all phases of End-to-End testing which includes user acceptance testing, Functionality Testing, Regression testing, performance testing and integration testing on .net application
  • Configuration of the application for implementing the Business Rules and Scenarios using Siebel Tools .
  • Used Siebel Tools to modify applets, views, and screens to meet client requirements
  • Participated in scrum meetings and AGILE QA methodologies
  • Attended defect resolution meetings with the development teams and worked towards bug resolution
  • Participated in business, client and status meetings
  • Involved in Database Testing by writing SQL queries
  • Used Quality Center for Requirements, Test Case execution and Defect tracking.
  • Verified the test cases are uploaded and mapped to requirements in Quality Center
  • Validated automated test scripts using Quicktestpro( QTP) to ensure that all test scenarios are complete and operating in all test environments
  • Involved in reviewing production Claims in Confidential mainframe systems HIQK to determine the root cause of suspended claims.
  • Verified claim info in Confidential Mainframe systems HIQK Screen like ECN, ICN, PCP etc.
  • Accessed Confidential Mainframe systems GENO tables NETWRKID, NETWAPYP via TPOL application
  • Involved in validating Membership system through Confidential Mainframe systems (TPOL and HIQK) ,admin file .Benefit file (HRBK) for different projects
  • Provided assistance and consulting to Development and Product Support teams on project activities.
  • Provided input and level of effort estimations to the QA Supervisor for developing work plans and schedulesfor Medical Exclusionary Riders and National network Choice Projects
  • Involved in validating professional and Institutional claims submitted using Diamond tool
  • Involved in HL-7 messages A28 Inbound, A31 Outbound, A04 and A08 testing for various interfaces used in the project. Modified HL-7 messages to check for the required error messages and functionalities
  • Used Messaging Work Bench (MWB) tool to verify HL-7 messages
  • Validated 837 Claim submission transactions and verified whether adjudication system is processing claim with valid information and rejecting ones with invalid information
  • Validated claim application systems adjudicate the claims received in local format and route the payable and reversed claims to payment system to produce checks.
  • Validated outcome of adjudication and payment 835 transactions according to HIPAA guidelines
  • Validated Member data, provider data, Price rules, Pricing Calculation methods and Benefit rules for claims
  • Validated Whole Claim Pricing Price rules like Base Rules, Cap Rules and Outlier Rules
  • Involved in testing Medicare management applications and Managed care organizations HMO, PPO etc
  • Involved in testing Medicaid management information system(MMIS) applications
  • Responsible for designing, developing test plans use cases and executing test scripts.
  • Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the Data warehouse project
  • Created, optimized, reviewed, and executed Teradata SQL test queries to validate transformation rules used in source to target mappings/source views, and to verify data in target tables
  • Tested Data Warehousing application on Oracle Database and manipulated large data sets
  • Generated Cognos reports and cubes using report studio with data drill down and slice & dice options
  • Involved in testing Web Services using SOAP, XML, WSDL

Environment: Diamond Tool Oracle 11i, Informatica,Windows /NT/2000, SQL Navigator, Quality Center, XML,SOAP,WSDL ,RUP, Rational Requisitepro, Teradata, S ql navigator ,Visio, QTP 10, Siebel7.x,Load runner, AGILE, .NET, Mqseries, Erwin, Confidential Mainframe systems,Cognos

Confidential Remote

Test Analyst

  • Involved in reviewing Production Claims in Confidential systems HIQK to determine the root cause of suspended claims.
  • Involved in manipulating claims in EEC
  • Verified claim info in HIQK like ECN,ICN,PCP etc
  • Involved in making claim adjustments for finalized claims
  • Validated Eligibility process in HIQK using EM and EG segments.
  • Validated provider and NPI info using PS and NP commands
  • Accessed GENO tables NETWRKID, NETWAPYP etc via TPOL application
  • Involved in validating Membership system (TPOL and HIQK) ,admin file .Benefit file (HRBK) for different projects.
  • Validated procedures codes in HURK and diagnostic codes in HDRK.
  • Involved in slash work on the claims after developers fixed the defects.
  • Referred HURK (Specification/Documentation) when ever needed
  • Validated stop tables through HSFK to verify Claims met specific criteria

Confidential Jacksonville, FL

QA Lead/Business Analyst

Confidential offers health care choices that include traditional indemnity health plans, PPO health products, consumer-driven health products, lower cost products for small businesses and individuals, Health Savings Accounts, and wellness and care management programs, among others.

Responsibilities

  • Assisted in the development and maintenance of Testing Procedures and adhere to all business processes.
  • Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects
  • Involved in reviewing business requirements, use cases.
  • Managed QA team of 10 resources
  • Prepared and executed test cases based on User Requirements Document (URD) and prepared Test Procedures for Siebel Call center application.
  • Performed all phases of End-to-End testing which includes user acceptance testing, Functionality Testing, Regression testing, performance testing and integration testing on .net application
  • Configuration of the application for implementing the Business Rules and Scenarios using Siebel Tools .
  • Used Siebel Tools to modify applets, views, and screens to meet client requirements
  • Participated in scrum meetings and AGILE QA methodologies
  • Attended defect resolution meetings with the development teams and worked towards bug resolution
  • Participated in business, client and status meetings
  • Involved in Database Testing by writing SQL queries
  • Used Quality Center for Requirements, Test Case execution and Defect tracking.
  • Verified the test cases are uploaded and mapped to requirements in Quality Center
  • Validated automated test scripts using Quicktestpro( QTP) to ensure that all test scenarios are complete and operating in all test environments
  • Involved in reviewing production Claims in Confidential mainframe systems HIQK to determine the root cause of suspended claims.
  • Verified claim info in Confidential Mainframe systems HIQK Screen like ECN, ICN, PCP etc.
  • Accessed Confidential Mainframe systems GENO tables NETWRKID, NETWAPYP via TPOL application
  • Involved in validating Membership system through Confidential Mainframe systems (TPOL and HIQK) ,admin file .Benefit file (HRBK) for different projects
  • Provided assistance and consulting to Development and Product Support teams on project activities.
  • Provided input and level of effort estimations to the QA Supervisor for developing work plans and schedules for Medical Exclusionary Riders and National network Choice Projects
  • Involved in validating professional and Institutional claims submitted using Diamond tool
  • Involved in HL-7 messages A28 Inbound, A31 Outbound, A04 and A08 testing for various interfaces used in the project. Modified HL-7 messages to check for the required error messages and functionalities
  • Used Messaging Work Bench (MWB) tool to verify HL-7 messages
  • Validated 837 Claim submission transactions and verified whether adjudication system is processing claim with valid information and rejecting ones with invalid information
  • Validated claim application systems adjudicate the claims received in local format and route the payable and reversed claims to payment system to produce checks.
  • Validated outcome of adjudication and payment 835 transactions according to HIPAA guidelines
  • Validated Member data, provider data, Price rules, Pricing Calculation methods and Benefit rules for claims
  • Validated Whole Claim Pricing Price rules like Base Rules, Cap Rules and Outlier Rules
  • Involved in testing Medicare management applications and Managed care organizations HMO, PPO etc
  • Involved in testing Medicaid management information system(MMIS) applications
  • Responsible for designing, developing test plans use cases and executing test scripts.
  • Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the Data warehouse project
  • Created, optimized, reviewed, and executed Teradata SQL test queries to validate transformation rules used in source to target mappings/source views, and to verify data in target tables
  • Tested Data Warehousing application on Oracle Database and manipulated large data sets
  • Generated Cognos reports and cubes using report studio with data drill down and slice & dice options
  • Involved in testing Web Services using SOAP, XML, WSDL

Environment: Diamond Tool Oracle 11i, Informatica,Windows /NT/2000, SQL Navigator, Quality Center, XML,SOAP,WSDL ,RUP, Rational Requisitepro, Teradata, S ql navigator ,Visio, QTP 10, Siebel7.x,Load runner, AGILE, .NET, Mqseries, Erwin, Confidential Mainframe systems,Cognos

Confidential, Jacksonville, FL

QA Lead

  • Validated 837 Claim submission transactions and verified whether adjudication system is processing claim with valid information and rejecting ones with invalid information
  • Managed QA team of 5 resources
  • Validated claim application systems through Biztalk adjudicate the claims received in local format and route the payable and reversed claims to payment system to produce checks.
  • Validated outcome of adjudication through Biztalk and payment 835 transactions according to HIPAA guidelines
  • Validating the Medicaid Encounter 276/277 Claim acknowledgements, 997 Functional acknowledgements, 270/271 Eligibility benefit enquiry/Response for all accepted claims.
  • Involved in black box testing of the .net Application manually and tested functionality of the Payer and Provider applications
  • Tested Data Warehousing application and ran workflows created in Informatica by developers then compared before and after transformation of data generated to ensure that transformation was successful .
  • Upload Manual test scripts into Empirix e-Manager Created scenarios for Empirix e-Test for automation

Environment: Quality Center, Oracle 11i, Unix,Windows /NT/2000, JIRA, Informatica, Empirix, Business Objects, Teradata, .NET, Visio

Confidential, Alpharetta, GA

QA Lead

  • Worked on different Test Decks on different releases for East & West on Orders , Pre-orders, LSR and ASR
  • Managed QA team of 7 resources
  • Prepared Test Plans, Test Scripts, Test cases on Century Gateway Tool
  • Used an Incident Report (IR Tracker) for the bug tracking purposes using mainframe VTAM session
  • Interacted with Developers and Business Analyst regarding requirements, test scenarios, and defects

Environment: EDI, Win Runner, Test Director, Oracle 11i, SQL, DB2, CICS,QMF, TSO/ISPF, JCL, Windows/NT/2000, XRM, Beyond compare

Confidential, Scottsdale, AZ

Sr QA Analyst

  • Involved in writing Complex SQL Queries using TOAD to validate the loads for Confidential and DEA.
  • Assisted in the development and maintenance of Testing Procedures and adhere to all business processes.
  • Involved in executing manual and automated test scripts using Rational Manual Tester and Rational Functional Tester
  • Involved in Writing test cases using Rational Test Manager and logged defects through Rational Clear Quest
  • Experience in Using the Diamond Claims processing system to research claim, provider, and member information.
  • Diamond claim windows that are used to research information about the claims.
  • Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools

Environment: Oracle 11i, TOAD, SQL, Diamond Tool, DB2,IMSDB/DC CICS,QMF, TSO/ISPF, JCL, Windows/NT/2000, Rational Test Manger, Rational Functional Tester, Rational Manual tester, Rational Clear case and Clear quest, Lotus notes

Confidential Tampa, FL

Sr QA Analyst

  • Upload Manual test scripts into Test director for automation
  • Used Quicktestpro for script development.
  • Performed backend testing using SQL queries and verified data integrity
  • Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects

Environment: Oracle8i, Java, J2EE, Windows 2000, Solaris UNIX, Quicktestpro, Test Director, IPlanet Webserver, IVR, CTI, Remedy, TOAD, Silk Test, Silk Performer, AMDOCS Ensemble/Enabler , Informatica , Sql Server

Confidential, Dallas, TX

QA Tester

  • Created scenarios for Quick test pro automation scripts
  • Data migration to Siebel tables through Enterprise integration manager
  • Revised Siebel VB Scripts in the Application. Modified existing fJava and Developed new scripts
  • Used Siebel VB to validate the fields with VB code automates certain functions tied to order state
  • Involved in preparing Level of effort for change requests from customers and delivered before deadlines
  • Upgraded the application from siebel 99.6 to siebel 2000

Environment : Oracle8i, HTML, XML, JavaScript, Windows NT, Manual Testing, Test Director, Quicktest pro, Siebel 99.6/2000, Informatica, Rational Clear case and Clear quest, IVR/CTI, Remedy

Confidential, Culver City, CA

QA Tester

  • Tested various text-hyperlinks and image-hyperlinks of Home page and different pages.
  • Tested the functionality of each screen to monitor proper navigation.
  • Recorded various scripts on different scenarios to run test automated.
  • Revised Siebel VbScripts in the Application. Modified existing Scripts and Developed new scripts
  • Time sensitive testing was done for different users with different product purchase.

Environment: Siebel 99.5, PVCS tracker, ,MS Access, Java,J2EE, XML, XSL, Oracle, Apache

Confidential, Princeton, NJ

QA Tester

  • Involved in preparing analysis plans, data analysis and statistical report writing presentations to FDA & programming of patient profiles for statistical reports
  • Conducting, documenting and reporting computer validation inspections in compliance with 21 Code of Federal Regulations (21CFR), edit checks programs for validation, regulatory compliance, data transmission and integrity check of the existing and in-house Clinical Trial Systems.
  • Developed SAS macros for data cleaning and Reporting and to support routing processing
  • Created safety and efficacy reports documenting experimental antibiotic drugs, using SAS.

Environment: Rational Test Manager, Rational Functional Tester, Java, SQL,TSQL, WinNT, J2EE, JavaScript, Oracle, UNIX, COBOL II,IMS DB/DC, DB2, CICS, QMF,TSO/ISPF, JCL,SAS, SAS/GRAPH, SAS/AF, SAS/CONNECT, SAS/SQL

Confidential, Mount laurel, NJ

QA Tester

  • Responsible for testing Mortgage Point of Sale and Loan Originating System.
  • Extensively worked on enhancing the Mortgage Cash and LoanSpan Mortgage applications in loans creation/processing and flowing through down streams.
  • Performed Security testing for unauthorized access of web application with valid and invalid data.
  • Interacted with business users like Loan Officers, Mortgage Consultants and Vendors to analyze and test business requirements.
  • Interacted with Developers and Business Analyst regarding requirements, test scenarios, and defects

Environment: Java, J2EE,Java script, Test director,sqlserver

Confidential, New York, NY

QA Tester

  • Involved in executing manual and automated test scripts using Rational Manual Tester and Rational Functional Tester
  • Involved in Writing test cases using Rational Test Manager and logged defects through Rational Clear Quest
  • Involved in Database Testing (Oracle), loaded the test data into Oracle database by writing SQL queries and PL/SQL procedures.

Environment: HP-UX, Sqlserver, VB Script, AS400, Rational Test Manager, Rational Functional tester

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