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Qa Manager Resume

AtlantA

SUMMARY SKILLS

Over 15 years of successfully implementing projects in QA, Development and Management of Testing Life Cycle of SAP, Legacy, and Web, in Financial, Banking, Sales and Distribution , logistics, Health Insurance, HR, Transportation involving, Quality Assurance of application systems like SAP, Relational Databases, Mainframes, Client/Server, Web, OOPS and Host Centric environment . Experience in full Software Development Life Cycle of, Object Oriented Analysis, and Design Methodologies to ensure Quality Assurance.

HIGHLIGHTS

Result-oriented professional with strong problem solving, leadership skills and Multi tasking with strong organizational skills, able to work with and maintain relations with staff and clients on all levels, part of the management team for project that is ( Confidential ) corporation’s number one strategic initiative, where “Information systems” are considered one of leading components of success, in under 10 months from concept to deployment, part of the team that collectively delivered over 40 systems to production and turned them all up in a single day.

  • Received letter of appreciation from Judith Spitz Senior Vice President, IT- Confidential for the efforts on the (FIOS) FTTP project.
  • Handled various projects, using Various methodologies like PMP, ASAP, AGILE, & SCRUM, extensive hands on experience in SAP TAO (Automation Tool of SAP) Installation earlier called focus frame
  • Onsite Off shore full life cycle Management expert, Expertise in preparing, Analyzing Business Requirements, to develop Project and Test Plans
  • Experience in Estimation of Effort, and coordinate Schedule with overall Project Schedule, interact with developers and product analysts regarding Status
  • Extensive experience in HP Suite of Tools, Including HPQC ALM involving Installation, Administration and Cloud Testing strategy
  • Experience in OTC, PTP, PTD, CPTP, FS-CD, FS-RI, SCM, logistics modules (MM,FI,PP,FSCM,SD,WM), and Integration testing with CRM, SRM, FSCM, HR, and BW
  • Excellent SAP Knowledge and Skills on Functional, System, configuration of Solution Manager, UAT, and Integration Testing in all modules
  • Extensive hands on experience in using Mobile Website testing and Project Management Tools
  • Extensive experience in Managing Unit, Functional, Integration, Regression, Cut Over, User Acceptance, System, Load, Performance & Stress Testing
  • Solution Manager as a central repository for Project and Test Plan, Test cases, experience in managing War Room (Test Management Office) during UAT, cutover, and after Go Live
  • Specialized in Mainframe with diversified experience in Requirement Analysis, Testing Documentation, and Test preparation.
  • Strong Problem Analysis & Resolution skills and ability to work in Multi Platform Environments like Windows & UNIX, Strong development skills in Mainframes (COBOL, DB2, JCL, CICS, MQ-SERIES), AS400
  • Experience in IV&V(Independent Verification and Validation)Estimation of Test Effort, Parallel Testing using EPI USE and coordinate Test Schedule with overall Project Schedule, Ability to interact with developers and product analysts regarding Testing Status and Defect & Change Tracking using Quality Centre, Trackwise and Clear Quest

Soft skills:

LANGUAGES: ABAP, COBOL, PL/1, JCL, SQL, PL/SQL, TSL

HARDWARE: HP 9000, INTEL, IBM, SUN COMPATIBLE PC PLATFORMS

SERVER SIDE: JDBC, JSP, EJB, JAVABEANS, . NET,SQL

DATABASE: AS400, DB2, IMS-DB, IDMS, NATURAL, ADABAS, SQLSERVER, AND ORACLE

SCRIPT: TSL, UNIX SHELL SCRIPT, PERL, JAVASCRIPT, AND VBSCRIPT

ONLINE: TSO, MVS, CICS, IMS-DC.

VERSION CONTROL: CHANGEMAN AND PVCS

NETWORK PROTOCOLS: HTTP, TCP/IP, SMTP, POP3, SOAP

OPERATING SYSTEMS : WINDOWS 95/98/NT 4.0/2000/XP, MVS, UNIX, WINDOWS, BATCH FILES.

TOOLS/ APPLICATIONS: SAP- LOGISTICS, CRM, HR, FICO, Solution Manager, PeopleSoft, QM, IS, .NET, ENDEAVOR, XPEDITOR, VSAM, FILE-AID, QMF, NIKU, CLEAR QUEST, SQL, TOAD, SPUFI, COMPAREX, CA7, CYGWIN, JEMMY, JUNIT, ECLIPSE, IDE, CLEAR CASE

RDBMS: MAINFRAMES, AS 400, ORACLE

ERP System: SAP, R/3 4.0B, 4.6B, 4.6C, and 4.7, ECC 7.0. Net Weaver, BI

TESTING TOOLS: SAP TAO, eCATT, Test Lead, WINRUNNER7.0, LOADRUNNER9.1, QTP 9.5, SILK PERFORMER, XPEDITOR

DEFECT TRACKING TOOLS: HP QC /ALM (Application Life Cycle Management) 11.0 Versions , PVCS TRACKER, CLARITY.

PROFESSIONAL EXPERIENCE

Organization: Confidential

ROLE: QA Manager.

Confidential Container is currently going through a business transformation project including an implementation of SAP software to replace several of current software packages such as Infinium and Pansophic. This project, named the Enterprise Project is live and is ongoing implementation in waves to add additional business functionalities. Accenture has been engaged to perform an assessment of current SAP ECC application processes to define test automation scope, estimate, staffing and implementation plan.

ROLE: QA Architect

Hardware & Software: SAP ECC7.0, OTC, PTP, FSCM

Responsibilities:

  • Engaged the client to understand the Business case and current state of the Project Developed
  • Worked on the Project Estimates, Work Plan, Staffing Plan, Pricing, for SAP TAO and Work soft for inputs to SOW
  • Developed the Scope definition and Test strategy
  • Developed a detailed Approach for the overall Confidential ERP Enterprise Quality

Confidential

Confidential helps health care providers improve business health and deliver better care to patients. As a pharmaceutical distributor and health care information technology company, Confidential provides systems for medical supply management, clinical workflow, practice management, pharmacy automation and care management.

ROLE: Test Manager. Enterprise Sales & Marketing, Services, Variant Configuration, B2B, and E Commerce Portals

Hardware & Software: SAP CRM7.0, SCM, PeopleSoft HRIS, and SAP HCM, ECC, FS-CD, FS-RI,OTC, PTP, PTD, FSCM Ibase, ICSS, CIC, Web UI, BW, People Soft HRIS, Net Weaver ECC 6.0, JAVA, QC 11.0, U-Perform, Track wise, EPI USE, ARIS, DB2, IBM Mainframe

Responsibilities:

  • Developed the Test strategy and Master Test Plan according Scrum of Agile methodology for SAP CRM 6.0 to 7.0 Upgrade
  • Defined the Test strategy and Master Test Plan for SAP CRM and SCM for PPS (Physician Practice Solutions), and Mobile applications
  • Conducting daily scrum meetings and monthly scrum planning
  • Computer system Validations for drugs and Sun Shine Act
  • Managed Testing across various process areas of CRM’s Channels to ensure 21 CFR Part 11 Validation, Functional, System ,Regression and performance testing of Websites is according to SOP’s(Standard Operating Procedure) and SLA’s
  • Worked with SAP max attention team to Manage and resolve issues
  • Worked with Implementation partner and Business Teams to define scope approach, methodology
  • Installation of HP Tools and QC Administration to create the framework and Manage Users
  • Managed Testing of Functional, Integration, Parallel, Payroll Comparison, Cut Over and end to end Testing
  • Defined the Test execution cycles and Defect management life cycle and triaging

Confidential

Confidential biggest SAP HR Project in North America, will, over time, transform the business processes and technology that support the human resources and payroll functions of the State. Initially it will be deployed to the State’s 160 departments with approximately 243,000 employees. This monumental effort will take more than 15 months to complete with departments migrating to the Confidential system on a quarterly basis. Upon completion, Confidential will support all civil service employees as the human resources and payroll system of record.

ROLE: QA Lead for OM, BN, PY, PA SAP Netweaver (Web Channel) Mobile sites testing

Hardware & Software: SAP Net Weaver ECC 6.0, QC 11.0, U-Perform, EPI USE, ARIS, DB2, IBM Mainframe

Responsibilities:

  • Analyzed the Processes and procedures for the Quality Assurance and Control
  • Managed Testing across various process areas
  • Worked with State teams define scope approach, methodology, created project plans
  • Review Business requirements to identify GAPs
  • Installation of HP Tools and QC Administration to create the framework and Manage Users
  • Managed Testing of all process areas
  • Managed Testing of Functional, Integration, Parallel, Payroll Comparison, Cut Over and end to end Testing
  • Defined the Test execution cycles and Defect management life cycle and triaging

Confidential

Confidential is based in Valley Forge, PA and has locations throughout the United States, Puerto Rico, Canada, and the United Kingdom. In the US, it handles about 20% of all of the pharmaceuticals sold and distributed throughout the country.

ROLE: QA Lead for OTC, HCM, PTP, PTD, FPM, Vistex, Vertex, Vendavo, CRM CIC, BOBJ, BI, & CPTP Modules (Web Channel)

Hardware & Software: SAP Net Weaver ECC 6.0, CRM, CIC, QC 9.2, U-Perform, ARIS, AS400, DB2, IBM Mainframe

Responsibilities:

  • Defined the Processes and procedures for the Quality Assurance and Control
  • Monitored Testing across the Board custom process for all regions (OTC, PTP, PTD, FPM, Vertex (Tax), Vistex {Charge Backs & Rebates}, Vendavo, BI, BOBJ & CPTP Modules (Web Channel).
  • Worked with SAP Max Attention Team to identify High CPU usage process and Trace the CPU usage to maximize Performance
  • Review Business requirements to identify GAPs
  • Involved in root cause analysis and defect triaging during Cutover Testing
  • Managed Testing of Functional, Integration and end to end Testing
  • Defined the Test execution cycles and Defect management life cycle and triaging

Confidential

Confidential is the nation's largest vertically integrated marketer of tires for the automotive replacement market.

ROLE: Test Manager

Hardware & Software: SAP HCM, Net Weaver B2B, E2E, IBM WEBSPHERE, QC 9.2, QTP, TAO, AS400, DB2, IBM Mainframe

Responsibilities:

  • Testing of HCM Module end to End testing
  • Testing across the Board custom process for all regions.
  • Installation of HP Tools and QC Administration to create the framework and Manage Users
  • Worked with HRIS and Payroll Analysts to develop business system documentation, including business requirements and training documentation and updated system / operational documentation as appropriate
  • Created detail test cases forTBS HCM, Payroll and Bottom-line check interfaces
  • Managed Testing Pay group data change for all employees depends up on FLSA Work Pattern.
  • Managed Cutover Testing of HCM Portal end to end functional test cases
  • Created test data for Payroll Parallel testing, smoke test and Cycle testing

Confidential

Confidential is a district-wide project which will replace our aging payroll, Parallel Testing, HR, budget, accounting and procurement systems with a modern business system. It will provide enhanced services for schools and offices in the areas of finance, HR, Payroll (parallel Testing) and procurement data (BW) when fully implemented by October 2008.

ROLE: Worked as a Test Lead of the SAP ECC and HR Module.

Hardware & Software: ECC 6.0, BW, Citrix Servers, SAP Solution Manager, SAP TAO , QTP9.5 & Load Runner 9.1 .

Responsibilities :

  • Lead the Testing Teams to test the HR business processes used in LAUSD Confidential
  • Review and analyze comparison reports of employee payroll results between the legacy payroll system and future state payroll system for Parallel Testing
  • Developed the approach for Parallel Testing and Cutover Plan
  • Installation of HP Tools and QC Administration to create the framework and Manage Users Analyzed the Business Requirements based on functional and Technical Specifications and uploaded them to the Quality Center
  • Developing and reviewing the testing scenarios (Both manual and automation)to test the functionality of HR, and HCM ESS and MSS Web and Net weaver (Enterprise Portal) application
  • Developed Test strategy, Cutover Plan and Test Cases based on functional, Technical and Design specifications and Business Requirements of SAP HCM Upgrade Application.
  • Installed Quality Centre, Load Runner and QTP
  • Tested the performance of LAUSD, SAP Portal using Load Runner 9.5 for Citrix Servers, to provide analysis for a Go No GO Decision
  • Automated all the Test cases for HR, FI and BW, using QTP 9.5 and SAP TAO tool

Confidential

Purpose of Confidential project is to implement the HR Module including EP (Enterprise portal) to handle all the HR ne Confidential of Confidential . Confidential ’s current HR is being handled by people soft, as the client likes SAP better, they have decided to Implement SAP HR.

ROLE: Sr QA Manager for Testing of the Confidential SAP HR Module.

Hardware & Software: ECC 6.0, SAP Solution Manager, SAP TAO (Automation Testing tool) QTP .

Responsibilities:

  • Lead the Testing Teams to test the HCM business processes used in Confidential for different regions
  • Worked with HCM ABAP Configuration team for understanding Cutover requirements as well as for small configuration changes
  • Analyzed the Business Requirements based on functional and Technical Specifications and uploaded them to the Quality Center, Quality Center administration
  • Developed the Cutover Plan of HCM modules of ESS and MSS Web Portal application
  • Developed Test Plan and Test Cases based on functional, Technical and Design specifications and Business Requirements of whole SAP HCM Upgrade Application (OM, PA, PD, PY(Parallel Testing), TEM(Travel and Expense Management , TM, BN, CP, ESS and MSS).
  • Used eCATT, for uploading & creating test data in large quantity and testing
  • Evaluated the Payroll data consistency, between the legacy and custom application
  • Evaluated that the system meets all functional and business requirements for calculating and producing employee pay and subsequently post payroll processes for parallel Testing
  • Solution Manager and Quality Center is used as Project Management Tool, Document repository and Test Management (Business Requirements, BPT Components, Test Plan, Analysis, Reports and Defect Tracking) tool
  • Lead the Automated Test Script development for Regression Testing to the required HCM Business Processes
  • Lead Functional Testing, Integration Testing and Regression Testing, manually and using automation tools
  • Maintained Traceability matrix and prepared documentation as per standards

Confidential

Purpose of Evolution is it, Supports Houston campus space consolidation initiatives (70ksf in M7 by Q407)

ROLE : Sr QA Lead Involved in Project Management, Business Analysis, Systems Analysis, and Analysis.

Hardware & Software: SAP R3 4.6C, BPT , ECC6.0, ABAP, Mainframes, Oracle, TSO, MVS.

Responsibilities:

  • Involved in, testing of upgrade implementation of Evolution Project’s modules of SRM, WM, MM, SD, FI and CO.
  • Involved in Analyzing, reviewing Test cases and ADD’s for Business Requirements and Change Request’s provided by the Client
  • Testing of Master Data, Customer Master, Material Master, attending ABAP team Tech code reviews, Field Control for Customer, Material Master, and Customer-Material Info Record
  • Installation of HP Tools and QC Administration to create the framework and Manage Users Developed the over all Cutover Plan
  • Valuation and Account Determination, Material Requirements Planning, Logistics Invoice Verification.

Confidential

ROLE : Sr QA Lead Involved in Business Analysis, Systems analysis, and Quality Assurance.

Hardware & Software: SAPR3, ABAP, IBM Mainframes, Test Lead, Clear Quest, Niku Clarity, .Net, TSO, MVS, Data Stage (ETL –IBM), IBM WEBSPHERE, SQL, Natural, Compuware Suite, Business Objects, Track record, QA Run, FILEAID CS, Comparator.

Responsibilities:

  • Lead a test Team of 15 People in India
  • Demonstrated our product to client as a part of User Acceptance testing
  • Verified different issues that were fixed by the ABAP Tech team and got involved in reviewing Post
  • Involved in HCM (Human Resource Management) implementation.
  • Involved in Managing Cutover.
  • Verified different issues that were fixed by the Tech team and got involved in testing Post Production problems that arose and helped the Tech Team to fix them.

Confidential

Confidential leads the market with the widest range of employer-related business process

ROLE: Senior QA Analyst involved in Business Analysis, Systems analysis, and testing.

Hardware & Software: ERP, Java, QMF, SQL, TOAD, SPUFI, CLEAR CASE, Test Director and Service Desk.

Responsibilities:

  • Lead the offshore Team in Brazil for development and Testing of Organizational elements like Organization, Company Code, Authorization Levels, New Employee, Pay Roll, Time, and Attendance
  • Testing of Employee Master Data and New Recruitment Processing
  • Testing of Policy Procedures for automatic determination of Pay based on the Employee level and Country
  • Testing & Verified Employee Classifications & Characteristics. CATT for uploading test data
  • Tested Organizational elements like Corporation, Company, Company Code, Locations
  • Testing of New Employee application process through Kiosk
  • Verifying the Set Up of Contracts & Agreements.
  • Worked on Cutover Plan and Review of Test Scenarios, Test Scripts and Test Data for unit testing and integration testing and also worked with the validation team.

Confidential, Atlanta

Traditional travel management focuses on the rudimentary tasks of booking travel. But BCD Travel formerly Confidential offers a single source to support the full spectrum of the business travel experience.

ROLE: Sr QA Analyst:

Involved in Project Management, Business Analysis, Requirement gathering and Functional testing of BCD formerly known as Confidential .

Hardware & Software: SAP HR, Web Portal, SILK PERFORMER, PVCS TRACKER, WEBSPHERE, REPORTING ANDTDS.

Responsibilities:

  • Developed Master Test Plan describing the strategies designed for the application.
  • Off shore Coordinator for development work in India
  • Assigned roles to different levels of the organization to access the travel portal.
  • Developed Cutover Plan and Test Cases for the applications functionality and to ensure the application satisfies all the requirements.
  • Performed Functional testing and checked the basic functionality by manual testing.
  • Modified the Test Scripts accordingly to satisfy the application requirements.
  • Identified AND Reported Defects by classifying them based on severity AND priority using Test Director
  • Performed Regression Testing on each build, to ensure that defects have not been introduced as a result of the changes made
  • involved in-group meetings with technical teams and interacted with them to develop Cutover Plans
  • Generated Weekly Reports, Defect Reports and Customized Summary Reports.

Confidential

ROLE: QA Lead involved in Project Management, Business Analysis, Systems analysis, and testing.

Hardware & Software: IBM Mainframe, COBOL ,Natural ,JCL, MVS,CICS, SAP,INTERTEST, MINITAB, MS-EXCEL, Win runner, Silk performer, Test Director and Service Desk.

Responsibilities:

  • IBM Compatible PCs, TSO, MVS, Natural 2, and JCL
  • Analysis of Business Requirements & Functional Requirements Document
  • Developed a Test Plan by involving in Test Planning & Management (TPM), which includes Test methodology design and implementation
  • Developed Test Cases for Manual Testing
  • Functional testing was done whether the application is working accordingly as it was designed for.

Confidential, Tampa, Florida, USA

ITO is broadly divided into Arbor-IT, NY/NE-IT, NPD-IT, Retail Solution testing,

ROLE: QA Lead: Involved in Project Management, Analysis, Developing & Testing of the functional test cases and technical testing of WEST-IT SYSTEM and EAST-IT.

Hardware & Software: COBOL, MAIN FRAMES, Niku Clarity , DB2, VSAM, JCL, SILK PERFORMER, PVCS TRACKER, DDTS, EDMS, NET, WEBSPHERE, RTS, INFOMAN IR REPORTING ANDTDS.

Responsibilities:

  • Lead an Offshore team of 25 people in India to co ordinate day to day Development & Testing activities
  • Developed a Cutover and Test Plan using RUP describing the testing strategies designed for the application.
  • Developed Manual Test Cases for the applications functionality and to ensure the application satisfies all the requirements.
  • Identifying the Key Areas for improvement of over all performance of applications
  • Daily status report to Director to give them a good idea as to the progress and bottle necks of the projects, to helping them effectively communicate with various projects teams to identify areas of improvement and necessary immediate action
  • Defining a very strict policy for version controlling and change management, thus reducing negative impact on over all applications performance and loss of critical data by defining a sensible data back up policy
  • Laying out clear and precise roles for the offshore teams so that communication and coordination is seamless
  • Used PVCS Version Manager as a version controller.
  • Generated Weekly Reports, Defect Reports and Customized Summary Reports

Confidential, New York, USA

The Confidential is a leading provider of insurance services to

ROLE: Senior Analyst, involved in analysis and designing of the prototypes.

Hardware & Software: SAP 4.0 TSO, MVS, Natural 2, and JCL

Responsibilities:

  • Lead a 12 Member Test Team.
  • Managed timely delivery of projects estimating the time required for requirement analysis, coding, testing.
  • Performed Smoke, Integration, functional, Regression, and system testing.
  • Interacted with Business users and Technical team in providing clear solutions to requirements.
  • Managed timely Code delivery of the Team Members.

Confidential, N.Y., USA

ROLE: Team Leader involved in Business Analysis, Systems analysis, programming, and testing.

Hardware & Software: SAP, Mainframe, JCL, MVS, STROBE, CICS, INTERTEST, MINITAB, MS-EXCEL, Silk performer, and MS-WORD.

Responsibilities:

  • IBM Compatible PCs, TSO, MVS, Natural 2, and JCL
  • Analysis of Business Requirements & Functional Requirements Document
  • Developed a Test Plan by involving in Test Planning & Management (TPM), which includes Test methodology design and implementation
  • Developed Test Cases for Manual Testing
  • Functional testing was done whether the application is working accordingly as it was designed for.

Confidential, Fort Wayne Indiana USA

Managed mainframe project OSB 6 associates in the mainframe COE with 4 projects (35 associates) for GE Industrial Systems

ROLE: Analyst, involved in Business Analysis, Systems analysis, programming, and testing.

Hardware & Software: IBM Mainframe, COBOL II, IMS D/B, JCL, MVS, STROBE, CICS, INTERTEST, MINITAB, MS-EXCEL.

Responsibilities:

  • Managed requirement gathering, code freeze, conducting the risk calls for production integration.
  • Reviewing created test plans, test cases and Managed executing the Test Scripts.
  • Managed Quality Management Life cycle.
  • Conducted Code Review meetings.

Confidential

ROLE: Team Member involved in programming, coding, analysis, production support and Testing.

Hardware & Software: IBM ES 9000, MVS, CICS, DB2, and COBOL II.

Responsibilities:

  • Managed coding, testing and attending conducting the risk calls for production integration.
  • Managed creating test plans, test cases and Managed executing the Test Scripts.

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