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Sr. Quality Analyst Resume

Charlotte, NC

Professional Summary:

  • More than 7+ years of professional experience in testing with extensive knowledge of writing Test Plans, Test Cases, Test Procedures and Test Scripts from requirements and Use-Cases.
  • Experience in Manual & Automated Testing of GUI and functional aspects of Client-server and Web based Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC)
  • Well versed with Agile process
  • Experience in analyzing Business Requirements, Functional and Technical Specifications
  • Expertise in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities
  • Experience in working in domains like HR & Payroll, Banking, Health-care, Retail/Ecommerce, Mortgage, Airlines related applications
  • Experience in using Automated Testing Tools like Selenium, QTP 11.0 and Test Management Tools like Quality Centre 9.2
  • Experience in the areas of testing Mainframe, Client Server Application & Web Based Applications
  • Expertise in performing different types of Testing: Black Box, UAT, Smoke, Functionality, Integration, Stress, Volume, System, Performance, Regression Testing and Full Life Cycle Testing White Box (Unit Testing, Integration testing),
  • Experience in Cross Browser & Platform Testing
  • Experience in Software Verification and Validation based on Testing Methodology.
  • Extensive working knowledge in UNIX, SQL and Windows platforms
  • Expertise in mainframes technologies: COBOL, PL/I, JCL, VSAM, File-Aid, CICS and DB2
  • Proficient in bug tracking, analyzing, reporting and bug history maintenance
  • Undergone Six Sigma Yellow Belt Orientation Program
  • Ability to work in a fast-paced, deadline-driven environments
  • Excellent interpersonal and customer relational Skills.
  • Proven communication, presentation Skills and Leadership Qualities
  • Sound Technical knowledge, excellent exposure and ability to learn any tool quickly.

Technical Skills:

Testing Tools: Selenium, QTP, Win Runner, SQL Server

Bug Reporting Tools: Quality Center , Clear Quest, Rally

Requirement Management Tools: Quality Center(ALM) , Test Director, Winrunner 8.2

Operating System: Windows 7/XP/2000, UNIX

Project Methodologies: SDLC, Agile Scrum, Waterfall, V-Module

Languages: SQL, C, VB, XML

Database: Oracle, SQL server

Web Technologies: HTML, XML, XHTML, DHTML, Java, J2EE ASP.Net, Java Script, VB Script

Applications: Vision (Power Builder, Mortgage Serv (Servicing Platform),

Others: MS Word, MS Excel, MS Visio, MS Office, MS Project, MS Power Point

Professional Experience:
Confidential, Charlotte, NC

Role: Sr. Quality Analyst

Description: Confidential provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management, equipment leasing, and investment banking services.

Responsibilities:

  • Participated in Functional requirement review meetings and analyzed requirements given in functional specification documents.
  • Created Test Scenarios, detailed Test Cases from the given functional design document for various modules in Agile Scrum environment.
  • Creation of Test Cases for Functional Testing
  • Review and verification of test cases for functional and system testing.
  • Involved in peer review of test cases of self and team members.
  • Defects tracking and posting Defects in Quality Center.
  • Prepared Test Data for test execution.
  • Extensively involved in bug analysis and defect reporting.
  • Understand Detail System Specification (DSS) and preparing Test Cases.
  • Mapping of all In Scope requirements with the test cases.
  • Performing extensive analysis of the functionality to be tested.
  • Coordinating with leads, developers and testing team to resolve the identified issues.
  • Coordinating with Requirement Analysts to understand requirements in depth.
  • Interacting with development team and gathering information of various functionalities of the Application
  • Involved in requirements gathering meetings, brainstorming sessions and test design meets.
  • Weekly Status report to Manager on the status of Test Script development.
  • Created, executed and verified database test scenarios, test cases in HP Quality Center.
  • Involved in the Back End testing and verified the data in the back-end using SQL Queries process.
  • Performed System testing, Functional testing, Backend testing and Regression Testing.
  • Performed Cognos Report testing of various modules.
  • Reporting and Logging issues in HP Quality Center and track them to closure.
  • Perform Requirement Traceability Matrix to make sure that all the requirements are met.
  • Worked together with the development team and had regular defect review meetings with them to discuss about the issues and defects.
  • Prioritized defects and identified test cases for regression testing.
  • Actively involved in V & V Testing (UAT)

Environment: Quality Centre, Chordiant, AGILE, Jira, Windows, UNIX, Quality Center 10, ALM, Selenium, MS Office Tools.

Confidential, San Francisco, CA

Role: Sr. Quality Analyst

Description: Worked as QA Analyst on Confidential mission critical Global Transaction Bank's Trade & Treasury/Cash application for Confidential. I have supported the Receivables collection module which is concerned with the collection and processing of payments made to Confidential customers in receipt of goods or services provided by the Confidential customer (biller) to the payer. The Biller sends electronic payment instructions to Confidential to debit the Payers account and credit the Billers account. Front end supports multi-currency and 22 different languages in various Countries with globally spread development, testing and production support teams

Responsibilities:

  • Designed and Developed automation script using Selenium and web driver
  • Automation of functional testing framework for all modules using Selenium and web driver.
  • Verified requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, project manager and test supervisors
  • Created Master Test plan, Test strategy, critical scenarios and Test Scripts and Schedule for testing.
  • Performed necessary requirements inspection, design inspection, Test plan and case creation, Test environment / data setup, testing and reporting during various phases of the Testing life cycling and reporting during various phases of the Testing life cycle
  • Created traceability matrix and mapped requirements to Test Cases.
  • Integrated Automation scripts (Selenium WebDriver API) on Continuous Integration tool Jenkins for nightly batch run of the Script.
  • Executed test cases manually to verify the expected results worked with technical designers and architects to understand the requirements for a test environment setup.
  • Created scripts for Regression, Security, GUI, Integration and Database testing.
  • Interacted with Developers and management to identify and resolve technical issues.
  • Conducted GUI, Functional, Front end back end testing and reviewed pages for content problems, graphics problems and link verifications.
  • Performed Smoke Testing to make sure all the Test Channels and Test Environment is working as desired.
  • Performed back end testing using SQL queries in Oracle database.
  • Created SQL scripts to test the stored procedures by sending different sets of input parameters.
  • Ran SQL queries to performed database validation according to the business logic.
  • Developed Integration and System test cases using Quality Center.
  • Tracked and reported defects into Quality Center and notified management with details. Written, executed Test cases, and documented defects in the Quality Center.
  • Solved day to day problems of the team arising due to functionality and validation issues
  • Analyzed root cause for defects and documented. Partnered with the Software Development and Program Management
  • Teams to investigate and resolve product defects.
  • Managed software defect information, interacted with Business users to fix severity and priority of issues.

Environment: Selenium, HP Quality Center, QTP, SQL, MS Visio, MS Excel, Java, Window.

Confidential, TX

Role: Quality Analyst

Project: Employer Portal
Description: Employer Portal and Consumer Portal offer Clients and Members the various applications to manage their healthcare online. Report Codes and Plan tools are among those initiatives. Report Code gives Plan Administrators and Members option to enroll for healthcare online based on various categories like pay location etc. Plan Tools gives flexibility to the users to select Medical plans which suits best to their requirement. These application leverages the use of Struts Framework.

Responsibilities:

  • Analyzed the Business Requirements Document, put input in Test Plan and prepared detailed Test Cases for new functionality.
  • Associated with development team to understand technical design and architecture for test planning.
  • Created and enhanced numerous test scripts to handle changes in the objects, in the tested application's GUI and in the testing environment using Selenium RC.
  • Created whole test framework using Selenium for further test creation and execution.
  • Prepared Traceability Matrix to ensure the adequate coverage of the test cases.
  • Assigned, Monitored and Tracked Tasks of Team Members.
  • Successful discussed with all members, Project manager and QA Lead to collect data for automation.
  • Regression test cases were written and automated using Selenium RC.
  • Updated Test Plans and Test Cases periodically to manage changes in requirements.
  • Connected to database to Query the database using SQL for data verification and validation.
  • Performed back end testing on Oracle Database by writing SQL queries.
  • Created SQL views to aggregate data before moving to targeted database from legacy database to simulate results.
  • Uploaded test cases executed test cases and logged defects in Mercury Quality Center.
  • Participated in Daily Scrum meeting, Stand-up meeting, walkthrough meeting, weekly assessment meetings with business analysts and developers.

Environment: C#.Net, Selenium IDE, Selenium RC, JIRA, Junit, Fire Path, Firebug, HTML, Internet Explorer, Google Chrome, Safari, Mozilla Firefox, Windows XP, Java, JavaScript, XML, Apache-Subversion (SVN), Git, MS EXCEL, SQL, Apache-Ant.

Confidential, Pleasanton, CA

Role: Quality Analyst

Description: Web Intelligence is the project responsible for analyzing the user traffic patterns of the portal site. It is also used for event capturing and reporting. This architecture is focused for Web Presence Platform (WebSphere Portal platform).

Responsibilities:

  • Worked as a Selenium Test Engineer in SCRUM Team.
  • Involved in daily SCRUM meetings and discussions.
  • Product Owner submits a story in RALLY and we will review the story with product owner in scrum meeting to understand the requirements
  • Involved in Pre sprint and Sprint meetings and discussions.
  • Once scrum comes to agreement on acceptance criteria, started writing selenium scripts using TestNG.
  • As Selenium test Engineer, involved in plan & perform testing, verification & validation, and quality assurance of the Sprint
  • Involved in test cases review by development team, product management and modified the test cases based on their feedback.
  • Involved in black box, functional, Regression, negative, compatibility, integration testing.
  • Executed the Test Cases to verify actual results to expected results.
  • Extensively involved in resolving bugs fixes with Developers.
  • Involved in Defect tracking and Reporting using Mercury Quality Center defect tracking tool.
  • Written, modified and debug selenium test scripts in TestNG
  • Script development was done using eclipse.
  • Project was build using Maven build tool
  • Scripts were committed to subversion using eclipse plugin subclipse.
  • Involved in cross browser testing IE, Firefox, Safari and Chrome by executing regression test suite
  • Executed test suite written in TestNG/Selenium on different platforms - Win XP, Vista, Windows 7, Mac using Selenium GRID.

Environment: Quality Center, QTP, Ms-Office, SQL Server 2000, SQL Server 2008, JIRA,XML, teradata, UNIX, windows XP.

Confidential, Marlton, NJ

Role: Quality Analyst

Description: Confidential is one of the largest banks in US and Canada and is a premier provider of various financial services to its customers. The project was regarding upgrade of their existing Web application designed to enable account holders to access and pay bills online using their personal checking, savings or money market accounts. The users would also have the functionality to transfer money from one account to the other, enroll for Bill Payment. It also gives transaction summary for a certain time period.

Responsibilities:

  • Prepared and Executed Test Cases for Functional and Integration testing.
  • Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
  • Identified high-level requirements for documenting detailed business requirements
  • Maintained the Test Matrix and Traceability Matrix.
  • Tested applications and documented results and bugs including documentation of information useful in the debugging process
  • Involved in preparing Test Plan and Test Cases based on business requirements.
  • Created, Reviewed and updated Test Scenarios, Test Cases and Test Data.
  • Running queries against databases to verify the correctness of XML response
  • Document request/response XML's test procedures and functional/technical findings from the test run.
  • Defects Reporting and Web Services Test Results Reporting
  • Generated test cases in spread sheet and upload them into Quality Center.
  • Performed end-to-end testing, Integration Testing, UAT Testing and Regression testing.
  • Assisted User Acceptance Testing (UAT) with the UAT group to ensure the correct business logic.
  • Performed Manual Testing and Automation Testing of the application.
  • Tested Mobile app on Mobile device such as iPhone4
  • Created automated Keyword Driven Frame by using Quick Test Pro for Dynamic functionality and Validate.
  • Extensively used Selenium IDE to record, playback and debug individual test cases, using Selenium WebDriver provided more flexibility in automating test cases.
  • Used automated scripts and performed functionality testing during the various phases of the application development using Selenium IDE.
  • Worked on distributed test automation execution on different environment as part of Continuous Integration Process using Selenium Grid and Jenkins.
  • Performed Integration and Regression testing to check compatibility of new functionality with the existing functionalities of the application using Selenium.
  • Defect tracking & logging of defects in Quality Center and verifying the fixes.
  • Extensive use of SQL queries to perform data integrity testing.
  • Participated in the sprints to create test cases, perform test execution and work with Product and Sprint backlogs.
  • Manually perform backend testing using TOAD to validate the data migration efforts with Oracle.
  • Validate ETL result with Database.
  • Followed up with developers on defects status on a daily basis.

Environment: Microsoft suite, Soap Ui, Selenium, Oracle, TOAD, Informatica, Oracle SQL +, Quick Test Pro., Quality Center, Java, HTML, SharePoint

Confidential, Visakhapatnam
Project name: E-Commerce

Role: QA Tester/ Analyst

Description: Confidential is one of the largest banking and financial services institutions in the world. This project was a web based testing Project which required checking the access related issues for high security web links used by the customers to check for their account details and check if the link is as per the bank standards.

Responsibilities:

  • Prepared and Executed Test Cases for Functional and Integration testing.
  • Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
  • Identified high-level requirements for documenting detailed business requirements
  • Maintained the Test Matrix and Traceability Matrix.
  • Tested applications and documented results and bugs including documentation of information useful in the debugging process
  • Involved in preparing Test Plan and Test Cases based on business requirements.
  • Created, Reviewed and updated Test Scenarios, Test Cases and Test Data.
  • Running queries against databases to verify the correctness of XML response
  • Document request/response XML's test procedures and functional/technical findings from the test run.
  • Defects Reporting and Web Services Test Results Reporting
  • Generated test cases in spread sheet and upload them into Quality Center.

Environment: Quick Test Pro, QTP, Quality Centre, Selenium, Mainframes, PL/SQL, DB2, Java Applet, XML, HTML, Web logic, Web services, Java script

Project name: Mortgage Serv

Role: QA Tester/ Analyst

Description: Mortgage Serv was a project related to offering mortgage services to clients. I was involved in testing the web based Application called Home Loan Management System. This application is an online workflow system to book and monitor the loan portfolios. The business of this division is to process loan application from potential clients/customers, evaluate their eligibility, approve them, and maintain the loans till they are closed. This includes client, debtor, invoice, pricing, and account information. Invoices are funded Landmark Mortgage Corporation and payments are processed with accounts being managed accordingly. Reports are generated for internal and external use. The five primary stages in the life cycle of a loan are the request, processing, booking, maintenance, and closure stages.

Responsibilities:

  • Involved in Review Project related documents and making sure that the development process is according to the requirements
  • Involved in project planning, coordination and implemented QA methodology
  • Involved in writing SQL queries to check for the data validation manually
  • Involved in writing Traceability Matrix
  • Involved in performing GAP Analysis to verify that test cases matches to the user requirements
  • Performed Positive and Negative Testing manually
  • Performed Manual testing on different modules of the application
  • Inserted Checkpoints in QTP
  • Executed Data Driven Testing using QTP
  • Participated in the team for User Acceptance Testing
  • Performed Regression Testing after each build
  • Executed test cases manually to verify the expected results
  • Performed Sanity Testing & Smoke Testing manually
  • Used Quality Center for tracking defects and reporting bugs
  • Closely worked with Team lead to customize user group permissions in Quality Center
  • Conducted result analysis and interacted with developers to resolve bugs
  • Participated in the project meetings and walkthroughs

Environment: Quick Test Pro, QTP, Quality Centre, Mainframes, PL/SQL, DB2, Java Applet, XML, HTML, Web logic, Web services, Java script, SOAP, jUnit, WSDL and TOAD

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