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Quality Analyst Resume

Chicago, IL

SUMMARY:

Seeking challenging assignments in IT arena to leverage experience & expertise with an organization of high repute. Self motivated and accomplished QA professional offering 5+ years of successful career in IT arena distinguished by commended performance and proven results

  • Planning & Analysis
  • Quality Assurance
  • Requirements Analysis
  • Testing Methodologies
  • Process & Quality Improvement Initiatives
  • Relationship Management
  • Good exposure in process and quality management, ensuring quality assurance and enhancing continuous business / process improvements
  • Proficiency in conceptualizing & implementation of various quality improvements projects
  • Acknowledged for well - defined business-technology interface and capacity to identify and align clients' emerging technology needs with products and services
  • Strategic planner able to equip the organization with the innovative solutions for boosting deliverables on continuous basis
  • Excellent interpersonal, communication and organizational skills with proven abilities in team management and planning

PROFESSIONAL EXPERIENCE:

Quality Analyst

Client: Confidential, Chicago, IL

Role: QA Analyst

Environment: Quality Center 10.0, Brainware, Docshare, SQL Server 2000/2005, MS Delphi, HTML, XML, Web

Description: Remittance one (Remit one) is the implementation of National/International Wholesale Lockbox Service, FTP, Citrix, MS Office2007technology platform. The platform delivers more flexible reporting capabilities, faster, higher quality delivery of data and images, remote access to exception images, customer access to view Web-Based check image and remittance documents by web-application Remit Admin/ Receivables Edge. Brainware is a product suite designed by Brainware, inc., to automatically process incoming documents. It functions with any document that is electronically available including scanned images, faxes, e-mails, and files. Brainware automatically classifies these documents and extracts meaningful information from them

Key Deliverables:

  • Performing End to End testing Remit one with Brainware
  • Formulating test requirements and scenarios on the Brainware new functionality
  • Re classify the documents in Verifier if IDC Distiller failed to classify the documents; Documents that fails to extraction/validation will be routed to Verifier, on these batches keying correct values and checking the validation done through verifier
  • Custom Edits which designed for specific client will be validating in the Verifier
  • Performing root cause analysis for the batches which failed to export back to Remit One application
  • Validating all the batches which processed through end to end (Remit One to Brainware to Remit One)
  • Conducted Walkthrough on Testing Requirement/Test Case Review with Business Analyst/SME/Development Team
  • Liaising with BA/developers in formulating the Data Generation before verification & validation

The Enterprise Account Opening

Client: Confidential

Environment: Quality Center 10.0, Mainframes, Share point, SQL Server 2005, IE7.0

Description: The project is a team effort between Advisory, Strategic Development & Innovation, Client Account Services & Technology to continue with the Client Experience Data Program initiative. The project will accomplish replacing the existing KDA legacy screens with a new web-based front end application. The scope of this project includes building services to update the KD, AM, DQ, HUB and PATH databases, and enhancements to the document calculator to allow the ability to calculate, print and barcode documents before an account is actually opened. This application supports the account opening for the below account types 1) Retail & Retirement Accounts 2) Business Accounts 3) Merrill-Edge Accounts

Key Deliverables:

  • Testing on Creating above accounts and validating them in Downstream applications
  • Performed testing in Mainframes for accounts which created in web based applications
  • Concerned with development and execution Test Cases and Test Scenarios
  • Liaising with developers and system engineers to fix application defects
  • Logged defects in Quality Center by input all required information and retest them after build is complete
  • Decomposed functionalities and requirement into Test Requirements/Test Scenarios
  • Logged, tracked, and a verified resolution of system and specification defects.
  • Formulated the traceability matrices to fill the gap between the requirements and the test cases covered
  • Reviewed product requirement documents, functional specifications, and involved in developing test strategy, test plan and test case documents

Quality Analyst

Client: Confidential

Environment: Quality Center 10.0, Brainware, Docshare, SQL Server 2000/2005, MS Delphi, HTML, XML, Web

Description: Remittance one (Remit one) is the implementation of National/International Wholesale Lockbox

Service, FTP, Citrix, MS Office2007 technology platform. The platform delivers more flexible reporting capabilities, faster, higher quality delivery of data and images, remote access to exception images, customer access to view Web-Based check image and remittance documents by web-application Remit Admin/ Receivables Edge. Brainware is a product suite designed by Brainware, inc., to automatically process incoming documents. It functions with any document that is electronically available including scanned images, faxes, e-mails, and files. Brainware automatically classifies these documents and extracts meaningful information from them

Key Deliverables:

  • Performing End to End testing Remit one with Brainware
  • Formulating test requirements and scenarios on the Brainware new functionality
  • Re classify the documents in Verifier if IDC Distiller failed to classify the documents; Documents that fails to extraction/validation will be routed to Verifier, on these batches keying correct values and checking the validation done through verifier
  • Custom Edits which designed for specific client will be validating in the Verifier
  • Performing root cause analysis for the batches which failed to export back to Remit One application
  • Validating all the batches which processed through end to end (Remit One to Brainware to Remit One)
  • Conducted Walkthrough on Testing Requirement/Test Case Review with Business Analyst/SME/Development
  • Designed detailed Test Steps for Test Cases and generated Test Data using Quality Center
  • Concerned with Test Execution including System, Integration, Functional, Regression, Ad-Hoc, Exploratory, End to End Testing managed by using the Enterprise Quality Center
  • Executed SQL queries in SQL Server 2005 to ensure data is populated into the correct table and data integrity is maintained
  • Logged defects by input all required information and retesting them after build is complete

Quality Analyst

Project#1: MEMOCH

Client: Confidential

Team Size: 15

Role: QA Analyst

Description: Memoch is a state of the art, web-based IP management software solution specifically designed for the corporate IP department. It handles patent, trademark, design, licensing & agreement and domain name portfolios and tracks invention submissions, inventor awards and costs associated with the Lifecycle management of your IP.

Key Deliverables:

  • Accountable for creating test plans and executing test cases
  • Efficiently performing a different type of testing like Functional, Acceptance, System, Regression, Sanity, Smoke to ensure that application is error free
  • Involved in reporting the issues and verifying them

Project#2: Adobe Photoshop Elements 7

Client: Deloitte

Environment: Windows Vista (native language OS), Windows XP (native language OS), MAC leopard and Tiger

Team Size: 15

Role: QA Analyst

Description: Adobe Photoshop Elements is leading consumer Image editing software. It allows users to create, edit, organize and share Images, all from the same product. One of the new features of Adobe Photoshop Elements 10 is Elements Organizer on MAC that enables user to import media, make simple image adjustments and creations, and then share your material directly from the organizer. Then switch to the full Photoshop Elements for further editing

Key Deliverables:

  • Analyzed Product Requirement Specification documents and Setting up Test Environment
  • Configured and managed machines for all localized languages
  • Executed Test Cases and reported bugs on the Bug Tracking tool Adobe’s Watson
  • Reviewed test cases and posted bugs by team members
  • Participated in the kick-off and weekly project meetings with Project Management team and Development team
  • Coordinated with the development teams in resolving several issues by providing them connect sessions

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