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Qa Tester Resume

New York, NY

CAREER SUMMARY

Fourteen years experience as a technical writer. Four years experience as a financial writer. Four years experience as a QA tester and end - user helpdesk support provider. Six years experience in corporate desktop publishing. Eight years experience in magazine typesetting. Extensively published journalist. Movie book contributor. Published novelist.

SOFTWARE KNOWLEDGE

Windows 2010/2007/2003/ XP/NT/2000

  • Visio 2003
  • Adobe Acrobat Pro 9
  • Outlook 2003

Word 2010/2007/2003/ XP/NT/2000

  • Adobe RoboHelp 7
  • SharePoint 2003
  • HTML (basic)

Excel 2010/2007/2003/ XP/NT/2000

  • Dreamweaver
  • Snagit 9
  • Access 97 (basic)

PowerPoint 2010/2007/2003/ XP/NT/2000

  • QuickSite; Twiki
  • Visual Source Safe 6.0
  • Atex; Quark for the Mac

Confidential, New York, NY

Senior Technical Writer and Financial Writer Consultant (through RR Donnelley)
QA Tester / Helpdesk Support Provider / Proofreading Supervisor

  • Responsible for writing, illustrating, editing, and project managing software usage manuals, Quick Reference Cards, RoboHelp online Help systems, and Author documentation (Morgan Stanley’s Word, PowerPoint, and Excel proprietary software).
  • Responsible for researching and writing the Morgan Stanley Wealth Management quarterly Capital Markets Reports, a summation of global market activity, which are distributed to all Morgan Stanley Wealth Management clients.
  • Senior editor/reviewer responsible for copyediting the writing output of the Morgan Stanley Technical Writing team.
  • Responsible for writing and editing SOX documentation, SEC documentation, BASEL II documentation, and business plans.
  • Responsible for editing intranet Developer topics using wincvs/Dreamweaver.
  • QA tester of Author on the Office 2000 and XP platforms.
  • End-user helpdesk assistance, supporting PowerPoint, Word, Excel, and Author design.
  • As Proofreading Supervisor, served as Administrative Assistant to the Proofreading Manager; trained the Proofreading team in Author specifications and functionality.

Confidential, New York, NY

Desktop Publisher

  • Created and edited client pitch books using Microsoft Word for Windows, Excel, and PowerPoint (all Windows 97/95).

Confidential, New York, NY

Desktop Publisher

  • Created and edited client pitch books using Microsoft Word for Windows 7.0, Excel 7.0, PowerPoint 7.0, and Visio 4.

Confidential, New York, NY

Computer Typesetter

  • Edited and fit articles using Atex and QuarkXPress 3.3 for the Mac. Wrote numerous articles for the magazine.

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