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Software Qa Analyst Resume

Raleigh, NC

SUMMARY

  • Highly effective Quality Assurance analyst with a record of delivering successful QA solutions in Waterfall and Agile environments.
  • Skilled at performing system integration, functional, regression, and user acceptance testing
  • Worked on Federal and State Welfare eligibility (HHS) Medicaid - Medicare projects.
  • Experience in requirement analysis, test plan development, test data preparation, execution of test plan, reporting test results, and interfacing with business and development teams.
  • Performed software testing on application front-end and back-end
  • Knowledge of IBM Curam Case Management functionality and business process
  • Experience utilizing HP Quality Center (QC) for script reports, test execution, and defect reports.
  • Experience using SQL queries to validate test data against database results.
  • Comfortable working with stakeholders across all aspects of a project - process owners, technology development, quality assurance, and operations.
  • A versatile team player with excellent interpersonal and communication skills. Quick to learn new technologies and tools. Able to work independently as well as within in a team.

TECHNOLOGY

Curam 6.0.5, HP Quality Center, Unix based batches, Oracle SQL Developer, Soap UI, Putty, WinSCP, VMWare Virtual Machines, Microsoft Excel, Access, SharePoint

EXPERIENCE

Confidential, Raleigh, NC

Software QA Analyst

  • Working with North Carolina Department of Health and Human Services (DHHS) Curam Project. Experience testing Affordable Care Act (ACA), Medicaid, Food Stamps, Cash Assistance programs eligibility
  • Analyzed business requirements and created test scenarios
  • Wrote and executed test scripts testing product eligibility for multiple NC Dept. of Health and Human Services programs
  • Clearly communicated QA results, concerns, and project status to the management team and other stakeholders in a timely manner
  • Solid overview of Curam Case Management functionality and design
  • Collaborated with diverse teams of business analysts, consultants, and developers within both client and consultant groups
  • In the top 10% in test runs completed, defects logs and retests, out of a test team of over 150
  • Responsible for coordinating test deliverable for Case Changed Decision (8110) forms, including script writing and updating, and leading test team execution, overseeing a team of 7 testers
  • Worked closely with test lead to help prioritize defects; retested defects in test and UAT environment
  • Analyzed script condition matrices, program functional designs, and business design documents in order to test program eligibility and product display, update test conditions, and validate defect fixes
  • Participated in daily and weekly status meetings covering test execution, build deployment, and product implementation updates
  • Utilized Oracle SQL Developer to query project databases, using original SQL query statements
  • Generated HP Quality Center (HPQC) analysis reports to provide real time execution progress updates
  • Tested system interfaces through the execution of Unix based software batches including file mocking, data transfer, and data setup
  • Analyzed XML data payloads via Soap UI software in order to test legacy interface functionality
  • Product knowledge of Food and Nutrition Services(FNS), Medicaid/Medicare, Cash Assistance and Affordable Care Act (ACA) subsidy programs
  • Coordinated generation and testing of Print Facility forms related to SDX (State Data Exchange)
  • Subject Matter Expert (SME) for product form generation and Long Term Care eligibility

Confidential - Raleigh, NC

Project Assistant - NC Medicaid Audit

  • Responsible for business requirement documentation and script writing for PCG/DMA Medicaid audit database and website product update
  • Worked closely with NC Project Manager and development team
  • Led discussions on testing and business requirements in weekly development meeting
  • Coordinated testing initiatives following major code rollouts, leading a team of six testers
  • Assisted NC Project Manager with processing and data entry for documents related to the NC Adult Care Home IMD audit

Confidential - Raleigh, NC

Brand Management Associate

  • Created original advertising copy for digital and print ad campaigns
  • Researched, analyzed, and presented original market research reports for strategic marketing campaigns
  • Participated in weekly status meetings and client meeting/presentations
  • Worked closely with VP Creative Director

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