PROFESSIONAL SUMMARY

• Experienced Senior QA Tester with 10 years of testing Software applications for functional, Automation, Web Services, Regression tests, UAT in Banking, Retail, E - Commerce, Health care, Pharmaceutical domain.
• Extensive experience with  Software   Quality Assurance  Testing on  GUI  based  Client-Server  & Web Based applications, ETL, Web Services, Data Driven Applications, Data Warehousing projects  using  Manual  and  Automated testing  procedures.
• Involved in various stages of Software Development Life Cycle ( SDLC ) implementing  Waterfall ,  V-Model,  and  Agile, Iteration, Scrum  methodologies.
• Experience in  HP/Mercury Interactive Testing Tools  ( Quick Test Professional, Win Runner ,  Test Director, Quality Center ).
• Worked on  Web Services  Testing using  SOAP UI 4.0/3.0 , Apache Axis Client 2.x, Eclipse 3.4, and IBM RAD 7.0.
• Experienced in Automation of Testing activity using QTP 10.x/9.2, Selenium IDE 1.3, and Selenium RC Server.
• Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
• Experienced in Black Box, White Box, Smoke Testing, Sanity, Shakeout, Integration, Regression, Functional, Front End and Back End Testing.
• Efficient in implementing QA processes, establishing standards, procedures and methodologies.
• Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
• Excellent verbal and communication skills with the ability to successfully work with all levels of IT professionals and end users.
• Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications.
• Proficient in developing/writing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements, Specifications and System Requirements documents.
• Experience in designing  Test Cases/Test Scripts/Test Conditions  for the Unit Testing, verifying and validating Web based  e-commerce  applications, like Boundary Value Analysis.
• Responsible for Analysis and Defect Tracking using HP Quality Center, Test Director, BugZilla, JIRA, IBM Clear Quest.
• Experienced in writing JUNIT Test cases for Java and J2EE applications.
• Experienced in  software Analysis ,  Requirements Management ,  Quality Assurance , Configuration Management and Change Control.
• Experience in  Black Box, White Box, and Grey Box Testing, GUI Testing, Regression testing , Ad-hoc ,  Silk ,  Selenium RC and Selenium Grid ,  Compatibility  and  Website Testing
• Very good understanding and experience on different  POS  platforms.
• Experienced in Testing of ETL, Data warehousing projects.
• Extensive working knowledge in  Shell   Scripting ,  UNIX, LINUX  and  Windows  platforms.
• Proficient in  SQL  Queries, Stored Procedures and  PL/SQL programs .
• Has good knowledge of web technologies like  Web Services, SOAP ,  XML, HTML, Style Sheets, ASP, JSP, ASP.NET, .NET, JavaScript, Perl, VB Script ,  VB ,  Java, C, C#, and C++ .
• Experience in working on UNIX, Sun Solaris, Linux, Windows platform. Developed Shell scripts.
• Excellent  communication skills with good presentation skills

TECHNICAL SKILLS

Operating Systems: Windows 2000/XP/NT, UNIX, Linux, Sun Solaris, IBM AIX.

Databases: Oracle11g/10g/9i, SQL Server 2000, DB2, MySQL, MS-Access, Sybase

Development Languages/Tools: C, CPP, Java, J2SE/JSE, JDK 1.6/1.5/1.4, J2EE/JEE, J2EE 1.4/1.3, ASP 3.0, ASP.NET, VB 6.0, VB.NET, C#, ASP Web Forms, XML, HTML 4.0, DHTML, CSS, SQL, VB, VBA,VB Script, Java Script, Groovy 1.8/1.7, XML, Web Services(SOAP and RESTful ), Eclipse, Soap and Restful Web Services, SOAP UI 4.0/3.X,, TCP Monitor, Apache Axis 2, IBM WSAD 5.1.2, IBM RAD 7.5/7.0

Servers: IBM WebSphere Application Server, WebLogic Server,Tomcat and IIS Server

Software Tools: Jing, Snagit, Rational Rose, MS Front Page, Dreamweaver, MS Project

Configuration Management Tool: SVN, CVS, PVCS, Rational UCM and IBM Rational ClearCase

Testing Tools: QTP 10.x/ 9.5/9.0/8.0, Selenium Server 2.x, Selenium IDE 1.3, SoapUI Pro 4.x, Data warehousing Testing, ETL Testing, Mobile Application Testing, JUnit. 

Defect Tracking & Management Tools: JIRA, Test Directory 7.6/5.0, Quality Center 10.0/9.x, IBM Clear Quest, Test Manager, Bugzilla 3.6.6/3.4, SharePoint, Site Scope.

Applications: MS-Word, MS-Excel, MS-Power Point

Data Ware House / Others: Business Objects and Crystal Report

PROFESSIONAL EXPERIENCE

Confidential, ST Louis, MO

Senior Quality Analyst

• Analyzed system requirements for preparing test cases
• Involved in preparation of test scenarios and test cases
• Creation and Execution of Test cases for functionality
• Performed regression testing of application
• Creating Structure for Test Plan and moving test case from one quality center database to another
• Excellent in Requirement analysis, Testing strategies, Testing Approach, Manual testing
• Methodologies, Test case writing, Test data preparation, Reporting, Test management,
• Defect management and in concepts of end-to-end project execution.
• Requirement Analysis and updating Use cases.
• Creation and Execution of Test cases for functionality.
• Data validation testing using MS-SQL Server 2008.
• Investigation of bugs, tracking and get closure on them
• Coordination with other teams (Dev, Systems) for closure of bug
• Give training/Seminars to the new joined in the team.
• Quality Center: Reporting and Analysis. Creating Report Templates and generating various reports for requirements coverage, Test Assets, etc.
• Preparation of various reports for the team like Daily status report for client, Resource tracking sheet, Monthly Client engagement reports.
• Involved in Preparation of Resource Tracking Sheet, Weekly Status Report and Traceability Report.
• Test documentation, participated in defining quality requirements, development of quality assurance standards, documented and analyzed software defects by using Clarify and HPQC bug tracking systems.
• Involved in Requirements meeting, created Test Cases, Test Plan document and have them reviewed with Leads.
• Involved in retesting the fixed defects and keep track of defects through defect life cycle.
• Designed Test Plans for Projects and work with Project Teams to obtain approval.
• Testing in UAT and SIT environments
• Handle offshore resources and provide them daily tasks

Environment/Tools: ALM 11.5, Oracle OSM, Siebel CRM, Microsoft Office Suite, MS-SQL Server 2008

Confidential, New York, NY

Quality Assurance Tester

Responsibilities:

• Responsible for UI, Functional, Web Services, cross browser, Automation, ETL, Reports Testing of Web, distributed, SOA, Reporting, legacy, J2EE applications.
• Performed Manual/Functional Testing of Deposit, Vouchers, and Check Processing in online and offline mode.
• Written user-defined functions and generated Test Matrix
• Maintained central repository to determine the readiness of the application by combining Planning, Execution and Defect Tracking.
• Worked on Selenium IDE to Automate Testing of Web Application, developed test scripts which includes sequence of commands to be executed
• Used SOAP UI, WebLogic ANT task to test Web Services running on WebLogic Server.
• Importing requirements, create test cases, validate requirements with test cases and generate reports using Quality Center
• Manage the testing process, schedule batch tests, log and track defects using Quality Center.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Participate in review meetings to resolve bug related issues with developers
• Involved in daily meeting with Team members to keep track of defects and provided update on Testing progress to the Team Lead.
• Created JUNIT TestCases, TestSuites using JUnit for Java Service Layer which was developed using Spring, Persistence layer using Hibernate.
• Developed and Executed JUnit Test Cases using Eclipse IDE.
• Developed SQL queries to test the data after executing transactions like deposit processing and check processing in batches.
• Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
• Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
• Worked on Testing of City for Citi Payment Web Application which uses Restful Web services, XML, DOM, JSON and AJAX features.
• Citi Market Place is an E-Commerce application which is used for online sales.
• Worked on E-Commerce applications for RadioShack and other clients, provided support in Requirements and Testing Phase of application.
• Worked on Testing of Restful Web Services for Citi Portal.
• Created training material for offshore team as well as trained the new hires on application and bringing them up to speed
• Worked in Automation of two modules using QTP. Developed VB Scripts in QTP which was used later to Automate Check and Deposit processing modules.
• Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages
• Performed Back end Testing-using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data.
• Worked on UNIX environment in Test and UAT environment.
• Worked during weekend during Production Implementation to perform Sanity Test, Shakeout testing by doing testing in production environment during User Shakeout process.

Environment:  Quick Test Pro 9.2, Mercury Quality Center 9.0, Java, JDK 1.6, Groovy 1.8/1.7, J2EE, WebLogic Application Server 10.3, SOAPUI 4.0, JSP 2, Restful and SOAP, ASP.NET, C#, MS Web Forms, Web Services, XML, XML, Schema, XSD, WSDL, Oracle 11g/10g, JUnit, Excel, SQL, Windows NT, UNIX, Sun Solaris, Putty.

Confidential, Moon Township, PA

QA Tester

Responsibilities

• Coordinated day-to-day changes, activities for testing, processes, and environment changes/impacts to the Release
• Involved in Requirements meeting, created Test Cases, Test Plan document and have them reviewed with Leads.
• Performed functional testing of application by executing Test Steps from Test Cases. Provided update to Team Lead about the daily Testing activity progress.
• Developed Scripts using VB Script language for Automating Testing Activity in QTP
• Responsible for creating Test Cases in Quality Center and execution of the same for assigned modules.
• Created defects to keep track of issues or software bugs which breaks the functionality or doesn’t meet the requirements.
• Involved in retesting the fixed defects and keep track of defects through defect life cycle.
• Defined the test execution and defect reporting needs; determine frequency and communication of these reports.
• Involved in Automation of Web Application using QTP.
• Used Apache Axis utility to generate client for Web Services, executed Web Services using Eclipse Java IDE and SOAP UI.
• Escalated testing issues, risks, dependencies, resources constraints to the Testing Enablement Team leadership.
• Developed Test Cases for Application using JUnit Framework using Eclipse IDE.
• Responsible for developing JUnit TestCase Classes, Test Suite in Integration environment.
• Involved in SOAP and Restful web services using SOAP UI, axis client.
• Developed Groovy scripts to test Report application output.
• Responsible for developing Scripts using Groovy 1.7.
• Facilitate/Assist with daily/weekly meetings held by Testing Enablement to discuss status of testing and calendar activities.
• Understand the application by following HL7 and CDA standards.
• Create and sent mass mailing to Testing community with linked materials
• Attend testing meeting of key projects (as needed/appropriate).
• Provide in-depth analysis of test execution metrics and communicate with project teams to understand changes, impacts, discrepancies
• Validate and approve entry/exit criteria forms for System Integration and User Acceptance Testing
• Facilitate the Testing Kick-Off Meetings, and prepare the PowerPoint presentation/Live meeting materials
• Responsible for keeping Planview and Share Point sites up-to-date
• Proactively identify and report on defects, issues and dependencies for the project
• Provide a Go/No Go Decision from a testing prospective for all projects

Environment:  Java, J2EE, XML Web Services, Apache Axis, HP Quality Center 9.0, QTP, SOAP UI 3.x, Axis 2.0, Web logic Application Server 9.0, HTML, XSD, ASP, .NET, IIS, WSDL, JUnit, Web Services, Groovy 1.7, MS SQL Server 2008, Mozilla Firefox 3.4, Unix, Windows XP.

Confidential, Glenview, IL

Quality Assurance Analyst

Responsibilities

• Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
• Created test cases and for integration testing based on requirements
• Primary liaison between Test Team and Project Managers.
• Writing and executing software system test plans and test cases. These scripts were developed after reviewing the business requirements documents and technical specifications documents.
• Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Collaborated with Workstream Test Leads to generate defect status reports and metrics within HP Quality Center.
• Worked on Selenium IDE to Automate Testing of Web Application, developed test scripts which includes sequence of commands to be executed.
• Involved in Web Services Testing using SOAP UI.
• Conducted weekly Defect Status meetings with Workstream Test leads to ensure defects were following the Defect Life Cycle
• Reported Defect metrics and measurements to all levels of management.
• Worked with the Project Manager to identify resources, scope and limitations of testing.
• Created and Manipulated data pools in File-Manager
• Tested backend databases using SQL queries.
• Installed, configured SOAP UI to test web services using WSDL file given by Development team.
• Documenting and communicating test results using Mercury Interactive Quality Center
• Maintain and provide status and progress of project activities
• Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Used Mercury Interactive Quality center for defect tracking and reporting bugs
• Designed Test Plans for Projects and work with Project Teams to obtain approval.
• Worked closely with Project and Project managers to provide testing timelines.
• Participated in early phases of projects to ensure input into testing can be translated into test plans and test cases.

Environment:  Quick Test Pro 8.0, Quality Center 9.0, XML, JDK 1.5, SOAP UI 2.x, J2EE1.3, Selenium RC, IBM WebSphere Application Server 5.1/5.0, IBM Http Server, HTML, ASP, VB, VB.NET, MS Visual Studio, Apache Axis 1.3, SOAP UI 3.0, Web Services, SQL Oracle 9i, Mozilla Firefox 3.0, UNIX, Windows’ XP.