SUMMARY:

Motivated, flexible, and result driven Software QA Professional; willing to travel domestic or internationally; excellent verbal, written communication, interpersonal, and negotiation skills. Strong ability and willingness to acquire new skills via variety of work experience and Projects. Proven ability to work efficiently in both independent and team work environments. Ability to coordinate and prioritize multiple tasks while working in a fast paced environment.

SKILLS:

E - Commerce Applications: HTML, Java, JavaScript, XML, DHTML and Microsoft Front Page

Programming Languages: C++, Assembly Language and Visual Basic.

Applications: QuickBooks, Minitab, Oracle Applications 11.5.5 RDBMS DB2, Oracle 9i, Access 2010

WORK EXPERIENCE:

Confidential, Chicago, IL

Business Development/QA

Responsibilities:

• Confidential is a personalized Job Board specializing in providing  Low cost Job Posting, Free resume submittal, etc
• We offer a broad range of selection of jobs on our job board that are individually tailored. Constantly monitoring/testing website making sure all business related activities are up to date.
• Responsible for business development and customer relationship management.
• Establish partnerships with new and existing clients through continued communication And meetings.
• Communicated clients for job orders.
• Leveraging personal network and/or other networks to identify and pursue opportunities.
• Performing Cold calls, Maintaining Client Database Performing Routine Follow - ups.
• Demonstrated skillful communications and negotiations, Account Management and maintain Relationships.

Confidential, Waukegan, IL

Software QA Manual Tester

• Responsible for understanding business requirements, test planning, writing test requirements, test Strategy, test cases, test scenario in HP Quality center 11.00 (Test Management Software)
• Executed dry run test, integration, database, mobile network testing and performance tests on iPad (iRep-Sales Force Automation).
• Reported all critical bugs/problems to web developer and IT manager.
• Tracked and logged defects in Microsoft Excel.
• Developed test summary report at the end of testing and emailed via Microsoft Outlook 2010.
• Executed test cases as per initial plan and logged issues in issue tracking automation system.
• Data Conversion in excel spreadsheets to millisecond formats for calculation of traffic generations.
• Worked effectively and collaboratively with QA Team, Development Team and Project Manager.
• Trained new employees on department procedures.
• Documented complete reports in Excel for technical writing manual procedure.

Confidential, Lincolnwood, IL

Web Application Business Consultant

• Implemented strong customer service and marketing/advertising skills to sell Real Estate for new and experienced investors.
• Maintained high standards of excellence in sales by coordinating appointments of featured Properties.
• Advised customers on appropriate purchases by showing new listings.
• Placed ads on Web utilizing marketing and advertising research and Search Engine Optimization.
• Saved company money via Cook County property tax appeals for all listings.
• Managed rental properties with tenant maintenance in excel spreadsheets.

Confidential, Westchester, IL

QA Application Support

• Tested and upgraded proprietary software applications and recorded results into project database.
• Worked closely with Developers and Programmers to fix and close issues to deliver application access.
• Leader in total-loss and commercial remarketing auctions with nationwide auction locations.
• Created, activated accounts and performed Data Maintenance in Microsoft SQL Server
• Ran updates for batch files/script remotely (VPN) utilizing VNC and Dame Ware for scanner file upgrades.
• Assisted State Farm, Geico and many insurance companies in adding new users to Comprehensive Salvage Analysis (CSA Today) proprietary application program.
• Analyzed query and data and associated linked accounts into data warehouse (CSA today Application).
• Ticket tracking and escalation on Magic and Remedy Database (Help Desk Software).
• Performed troubleshooting for client's various POS systems as needed utilizing SAP application.
• Disabled accounts in Active Directory, Rumba (citrix mainframe), AS400, Console One, Clarify, Hyperion Essbase and MX.

Confidential Chicago, IL

QA Implementation/Deployment Technician

• Worked at Oce USA and many Chicago area hospitals on Contract Assignments thru cardinal health.
• Upgraded firmware on Interscan Gateway Security Appliance and NVW 1200 (Trend Micro product)
• Imaged PC and laptops utilizing Acronis True Image Server, Installed Office 2007.
• Re-Imaged PC with Symantec Ghost 8.2, data transfer, migration, restore and deployment on Dell laptops.
• Gained experience with minor PC configuration and software application testing and provided Microsoft Application Support.
• Completed back-ups, restoration, Quality Assurance/Quality Control and trained end user on new installed software and hardware.
• Performed inventory and completed PC Migration from Windows 98, NT, 2000 to Windows XP.
• Performed, tested and calibrated Proprietary Software Application and hardware updates using Cardinal Health Alaris Products.
• Performed preventive maintenance functional tests on medical devices and equipment.
• Replaced IUI components in IV Pumps.
• Monitored jobs on Job Scheduler and Veritas backup program and gentran.
• Performed back up of DLT tapes on AS400 UNIX operating system, Transported SAP Application Reports.