Professional Summary:

An accomplished Senior Test Engineer, with 11+ years of experience in software quality assurance, business analysis and database technologies. Proficient as Lead QA engineer in UAT/System/Integration testing process for Products, Mortgage - Finance & Telecom domain. Solid understanding of the SDLC, Agile methodology, configuration management, and release cycles.

PROFESSIONAL EXPERIENCE:

• Masters in Telecommunications & Computers with strong networking protocols and information security training.
• Well-versed with TCP/IP protocols and networking architectures with strong critical thinking and communication and people skills.
• Proven experience testing in fast paced and complex business systems, worked on multiple projects to accommodate frequent releases.
• Good experience in using testing products such as Quality Center, Rational and ALM (Application Life Cycle Management).
• Experience with Requirement gap analysis and requirement traceability mapping.
• Consistent performer with excellent communication and professional skills.
• Very strong in SQL using Oracle, SQL server, Sybase and DB2 Database management system.
• Experience with the Waterfall, Agile development process and EDM methodology.
• Familiarity with network/security testing tools, routing/switching, penetration testing and virtual environment.
• Excellent ability to develop, design and prepare effective test strategies/test plans to perform different types of black box testing based on requirements and functionalities.
• Support continuous improvement of the current testing process.

Technical Skills:

• Agile/Scrum methodology
• QTP/ Selenium
• Test Data Preparation
• SQL/PLSQL/Rapid SQL
• ORACLE/DB2/Sybase
• HTML/XML/API
• Lotus Notes
• Sharepoint
• Autosys
• Eclipse/STS tool
• Jenkins
• Production Validations
• Doors
• HP Quality Center/ALM
• RTM/Defect Tracking
• Unix/Shell Scripting
• Java/C
• Sybase
• Integration Validation
• CLearCase/ClearQuest
• Wireshark
• Rally/TFS/MTM
• Singleview/billing system
• Backtrack/Nmap

PROFESSIONAL EXPERIENCE:

• I am responsible for validating product orders flow through from downstream systems to upstream systems (Sale Force Application /Seibel to Singleview billing application)
• Invoicing and EDI (Electronic Data Interchange) billing process validations for customers with electronic billing requests.
• Creating test plans, test cases for the monthly releases and reporting bugs in TFS (Team Foundation Server) and revalidating upon fixing.
• Perform IT business analysis tasks, including requirements gathering in conjunction with the requirements team, lead Joint Application Design (JAD) meetings
• Supporting Integration projects of Account ledger/account balances information feed to n-SAP, testing output file for account adjustments to feed back to Singleview.
• Integration between Business Management Tool used for manual adjustments and Singleview for the adjustment process and billing validations.
• Validation of monthly reports and customer bill validations for yearly price increases for new customers and existing customers (Unix script update)

Applications& tools - TFS, PLSQL developer, TOAD, Microsoft Test Manager, Citrix, UNIX, Singleview

Confidential, VA

• My responsibilities included were generating and validating CRT files - Prospectus, Issuance and CRT update.
• Conduct test case walkthroughs and regression validations.
• Preparing input test data and writing SQL script to cross validate CRT report generated by system.
• Responsible for system, end to end testing, production shakeout, pre-production shakeout,
• Verifying new builds, pushing deployments, defect tracking and status updates.
• Reviewing automation feature files and gherkin scripts.
• Lead the conduct of the test plan on the assigned application.
• Document test results, and compile results of other testers into consolidated report for management, clients, and applications staff.
• Attend standup meetings, sprint planning, retrospective meetings on daily sprint basis.

Applications& tools - Jenkins, Rally, spring testing tool, HP - ALM, Doors, SQL Developer, Eclipse, Gherkin script

Confidential, McLean

Single Family Whole Loans (SFWL) Cohort engine

Net Sales Discount and FLOAT Cohorting project

• Worked on identifying the Loan characters, based on types of loans, types of products, coupon% and cusips.
• Wrote complex SQL scripts for weighted average calculations, UPB, GFEE, SFEE, WAC and coupon calculations of the specific loan types
• Created temp tables to store the script output for the SIT validations on day today basis
• Validated SIT & UAT test results by running Autosys jobs and shell scripts for the different position date reports
• Worked on Test plan and test Strategies, created detailed test cases and stored the test results in ALM
• Validated summary reports for historical and present business dates by manually setting up mock up data for the negative testing
• Participated in writing Test Strategies, Test Plans, Test Scenarios and Test Cases from business and functional requirement documents.
• Involved in identifying the data inputs from various source systems depending upon the business requirement and developed detailed test strategies.
• Created test data and loaded into the Test and UAT database for negative testing and to load data in SIT based multiple data scenarios.
• Conducted System Test plan and test cases walkthroughs to get approval from the business and UAT users.

Platform and Tools: Sharepoint, HP ALM, Oracle, SQL Server, Sybase/DB2(Rapid SQL), Unix

Confidential, VA

Quality Engineer

Singleview Application 

• As a part of IT testing team for 5 years, I have worked on major Singleview releases including Singleview version 7 upgrade and major telecommunications and network, wireless product launches such as VOIP, MPLS and SIP.
• Worked on manually setting up data for tax calculations, discount calculations for the specific amount of usages for particular type of markets or the customer type.
• Conducted UAT testing for products and services, usage capturing, rating process, validation of Invoice display, call records, discount and payment verifications.
• Used SQL developer extensively to track on table updates for web based application BMT and the integration testing between BMT and billing tool.
• Worked with client to re-test the issue conducting UAT tests with subject matter experts (End users)
• Cross trained other tester, participated in day today meetings and requirement walkthroughs with business users/system analysts.

Platform and Tools: Java/J2EE, Oracle, SQL Server, SQL Developer, TOAD and ClearQuest, and Windows/Linux platform, Client/Server and Web application.

Confidential, Dulles VA

QA Engineer

• Conducting testing on Account and Order management by setting up data manually
• Perform initial debugging procedures by reviewing configuration files, logs, code to determine breakdown source
• Provide feedback and recommendations to developers on software usability and functionality
• Development documents Unit Testing results when necessary, including problems/issues to key project stakeholders (Requirements lead, Architects, Development Leads, and BPS QA).

Platform and Tools: J2EE, BEA Web logic, Oracle, Quality Center 8.2, QTP, CVS and RecPro

Confidential, Herndon VA

QA Engineer

• Conducting manual testing for several aspects of Sprint/Nextel’s billing system (Ensemble) including Fulfillment Desktop Tool (FDT), Customer Service Management Tool (CSM), Billing and Bill Validation.
• Testing FDT (Fulfillment Desktop), a web-based application used by Nextel’s Sales team for creating accounts and managing customer records
• Test cases management and defect tracking using Test Director.
• The comparison of expected results was done using SQL. The organization and execution of test cases was manual and its associated automation testing (mostly regression) was through Winrunner. 
• Created Flat files and FTP into the system by running EOD jobs to get picked by billing
• Worked on Database interface tool TOAD to make changes in reference tables and verify the results by writing SQL queries.
• Worked with big team sharing several testing resources and cross training

Platform and Tools: Oracle, Test Director 8.0, Winrunner, TOAD, CVS, SQL and UNIX.

Confidential, Sterling VA

QA Consultant

• Performed functional test for GUI validation, screen flow and layouts, data validations.
• Performed both System and Sanity testing on Centenium XL Script Vision tool, which is used for additional script customization with the script development tool in Visual Basic
• Worked on MySQL Query analyzer to verify the expected results and updates on server side
• Testing and verifying various System and Custom statistics, used for generating Centenium XL reports
• Worked with Project Leads, Project Managers, and directly with Clients to gain a thorough understanding of how customers are using Confidential software to run their business.

Platform and Environment: VB Script, VB, Windows NT/2000, UNIX, MySQL Query analyzer, MySQL Enterprise manager, Test Director.