QA Analyst Resume

TECHNICAL SKILLS:QA Tools: PAW, SOAP UI, Selenium, Quality Center, BrowserStack, Zephyr, GIT, GitHub, Robot

Frameworks: VUGen, Loadrunner, QTP, Behave Tests

SQL: MySQL, MSSQL, PostgreSQL

Web Traffic Analysis Tools: Firebug, Charles, Chrome Developer Tools

Operating Systems: Linux, HP-UX, SunOS

Web: KompoZer, Interwoven Web Content Management, JSON, RESTful, HTML, WSDL, WordPress, Embed

SDLC: Agile, Waterfall

FTP: CyberDuck, FileZilla

Cloud: Amazon AWS (S3)

Other: MS Project, JIRA, User Stories, Pentaho

QA: QA Analyst, Software Tester

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

Manual validation of proprietary web video player products, video publishing and ingestiontools/applications.
Manual validation of player products embedded on partner websites on mobile devices.
Assured quality of player product placement on iOS, Android, and Windows mobile phones andtablets.
Verified video player responsiveness to mobile phone, tablet and desktop displays.
Verification of UI functionality, web traffic analytics and ad types.
Execute RESTful API calls to SOLR index.
Tested oEmbed implementation
Tested WordPress Inform plugin
Created user stories to assist QA team with validating a newly deployed video publishing administration tool, sans previous requirements.
Assisted product owner with documentation of user stories for player embed implementation.

Confidential

Quality Assurance Tester

Responsibilities:

Performed manual testing of cox.com web applications.
Executed automated test cases via QTP.
Create test cases via functional requirement documentation.
Participated in peer test case reviews
Reported and tracked software defects
Facilitated QA resource participation in dashboard redesign project
Coordinated interaction with Project Manager, Business Analyst and Developer s and QA resources
Liaise with Development and Content teams in managing QA environments and procuring applicable test data

Quality Assurance Test Engineer, Confidential

Responsibilities:

Performed functional, end - to-end, integration and load testing of middleware components and web services.
Assisted in planning and strategy meetings for various SOA Web Services projects
Collaborated with members of test engineering team in implementing baseline standards for load and performance testing of web services
As interim QA Lead, facilitated completion of two revisions of SunOS Web Server Reference Model
Coordinated a team of 35+ resources, including QA, Development, Middle Management and
Software Vendors
Facilitated weekly status meetings, including setting agendas
Liaise with project resources on requirement and design reviews
Oversee project calendar tasks and milestones
Managed component test cases and scripts, defect tracking and reports

Confidential

Senior Service Desk Technician

Responsibilities:

Team Lead
Administered desktop support of hardware and software systems used in all areas of airline perations, such as reservations, electronic mail and messaging, sales support, network access, andpilot/crew. Diagnosed application errors, network connectivity problems, hardware failure, user errors and hardware problems with modems, printers, cables, or telephones.
Utilized Peregrine Service Center trouble-ticket system to record and track user calls and e-mails.
Sustained a high resolution rate of trouble tickets while maintaining an above satisfactory talk time