PROFESSIONAL SUMMARY:

• Over 11+ years Professional work experience which includes 9+ years as IT QA Consultant, Sr. QA Lead, QA Lead and Tester
• Domains - QA experience spanning Retail , Banking and Finance , supporting QA and UAT testing in various Client/Server and Web Based Applications
• Highly experienced in planning, designing and guiding the development and implementation of QA process including UAT to provide end-to-end quality assurance throughout SDLC of complex, large scale IT projects
• Well experienced in determining project scope, level of effort estimates, resource planning
• Extensive experience in developing and managing SQA project plans , designing end-to-end test strategy including strategy on: test case creation, test planning, scheduling, test process, identifying QA tools and setup, test environments, test execution, defect management process, daily test status report and sign-off
• Experience in managing testing process in different IT infrastructure environments - CIT, Smoke testing, SIT, UAT, Mock go-live/Pre-Prod
• Strong collaborative skills - Partnering with cross-functional, system integrator partners on testing process
• Strong Mentoring and leadership skills - Providing guidance, mentoring QA and UAT Leads, UAT and QA Analysts on defined QA process, test strategy and ensure adherence to the same during testing phases.
• Well experienced in simultaneously managing multiple large scale projects and multiple teams (QA/UAT Leads and Analysists).
• Strong SQL experience with knowledge to construct complex SQL queries and data analysis
• Possess excellent problem-solving skills, excellent communication and interpersonal Skills. Very adaptive to competing demands and new responsibilities and adept at recognizing and capitalizing on improvement opportunities
• Won multiple awards and recogition (super performer of the month, department wide performer award, achiever/performer for the year)

TECHNICAL SKILLS:

Operating Systems/ Platforms: Windows, Mainframe, UNIX

Languages: Java, C, C++

Databases: MS SQL Server, Teradata, Oracle 9/10/11i, DB2

Software: HP QC ALM 11.0, JIRA, Autosys 11, Symphony, MS Office, QTP

Confidential, Mooresville, NC

QA Consultant/Sr. QA Lead

• Worked on creating test strategies adhering to defined SQA process including UAT, for large-scale, complex IT projects simultaneously by analyzing business and technology requirements to ensure testability and traceability
• Worked on determining and obtaining approval of overall testing scope and approach by partnering with cross-functional IT and business stakeholders
• Worked with individual QA/UAT Leads and reviewed and approved Functional/UAT Test Plans - helped identify, define, and mitigate issues, dependencies, and risks related to testing, verifying and validation of test data and environment requirements and define and enforce entry and exit criteria throughout the entire SDLC for each project
• Worked with individual QA/UAT Leads ensuring test plans and timelines are aligned with project/program milestones
• Worked with QA/UAT teams and escalated high priority issues or risks as appropriate
• Participated in and served as a subject matter expert during Stage gate assessments at various SDLC stages
• served as a primary point of contact and representing QA (GQS) on issues related to project issues, SQA controls and processes
• Was in the interview panel for building an offshore team and helped build a strong QA/UAT team offshore by training and mentoring the team members
• Worked with QA/ UAT Leads and QA/ UAT Analysts defining and ensuring adherence to standardized processes throughout the software defect life cycle.
• Worked on monitoring team progress, project progress and results
• Helped provide executive dashboards to IT management and leadership by tracking and reporting project status and milestones
• Helped determining project scope and level of effort (LOE) estimates
• Helped identifying necessary resources and associated skill-sets required to deliver project objectives and coordinated and delegated resources to accomplish project and organizational goals
• Was part of the QA CoP (Community of Practice) and helped continuous improvement and providing recommendations to management and other IT stakeholders for QA process framework enhancements and refinements.
• Worked on establishing and leading auditing processes to ensure the standardization of QA metrics, processes, and controls
• Always encouraged and promoted learning in others by building relationships with cross-functional stakeholders, communicating information within teams, providing advice and influence team members as needed for overall improvement and drive project forward
• Worked on collecting/ providing 360-degree feedback from/to teams, including upward feedback to leadership and encouraged my teams to do the same

Confidential, Charlotte, NC

QA Lead - Data Program

• Project Sizing for every release
• Document review (Project Definition Document, BRD, FSD, Test Plans, Test Strategy other design documents)
• Identification of scope for testing - work for the team
• Forecast self and team's hours for all the projects involved in.
• Coordinate with Offshore team - provide info on project status, dates and timelines, provide testing readiness info, and collect testing status.
• On shore - Attend project meetings, figure out project involvement, understand requirements, provide testing status
• Working with multiple project teams and multiple groups involved in each project like Project managers, ETL groups, Developers, Architects, DBAs and QA/ UAT testing groups
• Updating Project Workload document maintained internally for the group CMIE: The project is moving SMS data in CMIE.
• Involved in hands on manual testing for CMIE - Capital Markets Integrated Environment.
• Coordinate with offshore and onshore team on testing requirements, reviewing mapping documents, validating data writing SQL queries and raising defects.

Confidential, Charlotte, NC

QA Analyst / Business Analyst

• Worked as a liaison between Business Users, Development team and QA team - for new projects - in understanding the line of business and business requirements.
• Developed Test Cases based on Business Requirements, Development Requirements.
• Defect tracking and reporting using JIRA
• Documentation using HP Application Lifecycle Management 11.0 (HP ALM 11.0) for all internal QA projects.
• Documentation using HP Quality Center 10.0 (HP QC 10.0) for external QA projects.
• Involved in entire QA Life Cycle, which includes Designing and Developing and Execution of the entire QA Process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.
• Performed regression testing on Major/Minor releases to verify no new defects were caused by production fixes.
• Performed regression/integration testing during system upgrades, security upgrades.
• Mentoring in-house testers and UAT team on Testing and SDLC standards.
• Worked extensively with users to execute tests which would involve changes on the business side and testing if the changes are acceptable or not.
• Involved extensively in Calypso V7 to V12 migration project as a QA Lead including collecting Market Risk QA (MR QA) requirements and understanding the LOB (Line of Business), interacting with Calypso Team.
• Worked on projects involving SSIS and ETL package testing which included trading systems like Loan IQ and Flexcube.

Environment: HP ALM 11.0, HP QC 10.0, ETL Package, SQL Server 2005/2008, Autosys 11, Symphony, SQL, UNIX, vi editor, JIRA, TCP/IP, I.E, IIS Web server, Windows XP, MS Office (Access, Outlook, MS-Word, MS-Excel)

Confidential, Princeton, NJ

Quality Analyst

• Analyzed and documented detailed program information. Coordinated with software developers and members of various other dependent departments.
• Responsible for analyzing the web module of Innotest and creating test cases.
• Performed Functional and Regression testing for JCL jobs.
• Developed DB2 SQLs to update different scenarios for the JCL test cases.
• Extensively used the QTP for developing and executing test scripts
• Defect tracking and reporting using Quality Center 9.2

Environment: Mainframe, JCL, COBOL, HP QC 9.x, QTP 9.x, DB2, Mainframe Extreme, TOAD, SQL, TCP/IP, I.E, IIS Web server, Windows XP, Web sphere App Server, MS Office