SUMMARY:

• Over 15 years of IT experience with focus on Software Quality Assurance on business application systems for Finance, Retail, Telecom, and Insurance industries.
• Expert in analyzing requirements, preparing test estimates, creation of test procedures, test data and test cases that cover the best scenarios.
• Real time exposure to all areas of Software Development Life Cycle (SDLC) from Business Analysis to Development, Testing, Deployment and Documentation.
• Wrote User Acceptance Test (UAT) Plans and User Acceptance Test (UAT) Cases.
• Performed Database, Functional, Integration, System, Regression, User Acceptance, Load testing and Black Box testing.
• Extensive experience in using automated tools like UFT, SOAP UI, Quality Center/ALM, Load Runner and Selenium.
• Proficient in Querying and testing RDBMS such as Oracle, SQL Server Using SQL, PL/SQL for data integrity.
• Extensive experience in UNIX environments, proficient at creating and modifying UNIX shell scripts.
• Successfully tested projects developed in .NET, J2EE, AJAX on Windows based platforms.
• Expert in Analysis of Problem Severity, Defect Tracking system and Defects Reporting system.
• Actively participated in Bugs Triage meetings, Team meetings and Process Improvement meetings and Reported Periodic Status of the project to the Project Manager and the Client.
• Interacted efficiently and effectively with Development team and Business Team.
• Performed end to end testing in web based application.
• Experience in successfully coordinating and leading teams of testers.
• Managed team of onsite and offshore testers.
• Proven success in managing multiple projects simultaneously.
• Proficient at supervising activities, day - to-day tasking and mentoring medium to large project teams.
• Possess strong communication and writing skills, excellent analytical and logical skills and able to work under pressure as a team or as an individual
• Good interpersonal skills, result oriented, hard working with a zeal to learn new technologies and stay in touch with the current computing & testing trends in IT sector.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Automation

Responsibilities:

• Preparation of test strategy and guiding the team. 
• Involvement in System Test Plan Preparation and Requirements Streamlining.
• Involvement in Preparation of Test Procedures, Test Scenarios, Cases and Test Data. 
• Responsible for GUI and Functional Testing using Black box Testing Techniques. 
• Involvement in Test Execution, Results Analyzing and Defect Reporting using HP ALM
• Involvement in RTM Preparation. 
• Involved in Automation Infrastructure Development using Selenium.
• Created Test cases Using Element locators and Selenium Webdriver methods. 
• Enhanced Test cases using Java programming features and TestNG Annotations.
• Execution of Selenium Test cases and Reporting defects.
• Conducting Data driven testing, cross browser testing and parallel test execution. 
• Used TESTNG for generating reports in Selenium
• Involvement in solving Environmental problems along with Technical Support People.
• Involved in Regression Testing using Selenium
• Created framework in HP UFT for checking backend data using oracle ODBC connectivity
• Converted manual database test cases to HP UFT scripts and saved 150 manual hours.
• Mentored both offshore and onsite team on how to run automation test cases
• Provided Test Estimates for various phases of the project
• Tracked the progress of the test team through weekly status reports

Technical Environment: HP ALM, HP UFT, SQL, XML, Selenium Web driver, Java

Confidential, Atlanta, GA

QA System Specialist

• Lead multiple manual and automated projects across teams.
• Created template for Manual test cases to export it to QC/ALM.
• Reviewed Manual tests cases written by both onsite and offshore testers.
• Created data driven framework in Selenium and tested all webpage checkpoints.
• Used Selenium Web driver for automating the reports in chrome browser.
• Automated order management application using Selenium web driver.
• Used Java coding extensively for automating the application using Selenium.
• Created the structure for Merchandising in HP ALM and trained all the team members on how to use the tool.
• Involved in helping all the teams across Merchandising on how to setup their project and application in ALM
• Served as an ALM/QC Admin for all the different groups across Merchandising and resolved various issues in HPALM.
• Responsible for creating Automation Framework using QTP/UFT for all of Merchant Reports.
• Created an automation script using QTP which would connect to the OLAP Cube and validate the data against the report.
• Created the structure for storing Object Repositories and Function Libraries of QTP/UFT in ALM.
• Served as a mentor for PBI team and helped them to design the automation framework in QTP/UFT for Order Management application.
• Created complex SQL query in HP ALM to get the summary of progress of all manual test cases.
• Trained offshore testers on how to run Automated Scripts.
• Helped tools team for Performance center migration.
• Created VUGEN scripts for merchant reports and analyzed the results.
• Used Parameterization and correlation in all of my VUGEN scripts.
• Created Rendezvous point in VUGEN for each set of transaction.
• Helped PBI team for validating VUGEN scripts.
• Used SOAP UI to validate web services in XML.
• Created test cases in SOAP UI to test all web services.
• Managed team of onsite and offshore testers across all projects.
• Involved in creating budget and roadmap for the fiscal year.
• Lead the team of automated and manual test engineers.

Technical Environment: QTP/UFT 12, Load Runner, HP ALM, SQL, XML, Selenium Web driver, SOAP UI

Confidential, Atlanta, GA

QA Automation

Responsibilities:

• Responsible for end to end testing of My Verizon application.
• Involved in creating a detailed System Test Plans, Test Cases and Test Scripts for different modules in the Application according to the Business Requirement Documentation.
• Created QTP scripts for Post pay and Pre pay functionality.
• Created a framework in QTP which would test starting from registering a customer, adding features to their phone until the customer pay their bill online.
• Lead a team of QA Engineers through the entire Project Life Cycle. Verified the Project Goals met current and long term corporate objectives
• Involved in testing the payment of bills for the Confidential customers.
• Involved in Functional, Black box, Integration, System, User Acceptance and Performance Testing.
• Performed Functional and Regression Testing using QTP and its several features including GUI Map, Synchronization points, and Check Points, Functions, Data Driven Tests and Parameterized scripts.
• Designed SQL queries for Testing and Report Generation according to the provided specifications.
• Tested API calls for data usage of various service plans.
• Created QA Project Plans for all phases of the Project Life Cycle for Test Resources
• Successfully proposed a new QA lab providing a unified test bed.
• Used Quality Center to log all the test cases/scripts and generate a daily status report.
• Extensively used web services (SOAP) to exchange the data between different applications.
• Responsible for testing the Application against Oracle server for data validity.
• Used Putty to monitor application logs in UNIX platform to identify Errors and Exceptions.
• Validated Customer related information in the Database after the migration from 9i to 10G.
• Tested the Applications compatibility on different browser versions of IE, Firefox and Safari.
• Lead various internal projects like Alltel Conversion, Friends & Family, Usage Controls and My Verizon 2.0 and was responsible in generating status reports using Quality Center and reported them to Project Stake Holders
• Performed Accessibility, Functionality, Integration, GUI, Regression, Usability and System testing.
• Tracked the progress of the test team through weekly status reports

Technical Environment: QTP, Load Runner, Quality Center, XML, SQL, UNIX

Confidential, Atlanta, GA

Sr.QA Specialist

• Responsible for testing the Wholesale Management System and Dealer Access System applications.
• Performed requirement gathering, created test strategy and prepared test cases.
• Create and generate QTP test scripts for different test scenarios to cover various aspects of project functionality in a GUI based web application.
• Created VBScripts in QTP from scratch for loan validations and credit checking.
• Created all the Business Objects Reports in QTP
• Used BPT in Quality Center for all web based Dealer Access System Application.
• Involved in creating the framework from scratch for Integration scripts in QTP.
• Performed regression and smoke testing in QTP.
• Mentor QA engineers in performing test automation with QTP
• Used Load Runner to create the VuGen scripts for both smoke and integration testing.
• Used Controller Scenario to add Vusers and monitor Response Times.
• Profiled the performance at the backend in UNIX environment.
• Performed regression testing in Load Runner for the updated PORTAL-LESS Environment.
• Created scripts for all the Billing Summary Reports in QTP
• Tested Billing statements functionality and prepared Test cases
• Configured test environment and created the strategy for product development and certification. Also responsible for test data, scheduling automated/manual tests, approving the results, creating documentation and tracking systems updates.
• Imported Loans and Quality Certificate in XML.
• Exported General Ledger Electronic Banking in XML and Fixed Length.
• Performed Credit Validations.
• Tested Quality Certificate for Loans.

Technical Environment: QTP, Load Runner, Quality Center, XML, SQL, UNIX

Confidential, Los Angeles, CA

QA Analyst

• Confidential is principally engaged in the development, production and worldwide distribution of feature films and television programs. The company uses Business Objects reporting tool for tracking domestic and international home entertainment sales.
• Tested various Business Objects reports for user sign-off.
• Created, maintained and executed test plans including test cases for all change requests.
• Created Data files in UNIX environment and loaded it in ETL.
• Involved in development of KPI reports as per design document and performed appropriate unit testing to verify each completed function.
• Involved in creating Baseline for all the Performance Scripts.
• Tested the data loaded by ETL and verified the mappings.
• Carried out regression testing using QTP.
• Matched the data by running SQL queries at the back-end.

Technical Environment: Business Objects, SQL, QTP, Load Runner, Test Director, Oracle, UNIX

Confidential, Hartford, CT

Software Tester

• Mass Mutual offers a variety of products and services including life insurance, mutual funds, annuities, pension and retirement related services.
• Developed test cases by decomposing use cases for specific functional requirements
• Wrote SQL queries to check proper data population in application tables
• Tested Mainframe application for checking insurance policies.
• Conducted automation for Functional testing using Win Runner
• Performed System and Regression Testing for new releases of the application
• Carried out GUI testing using QTP.
• Used Test Director for bug tracking and reporting

Technical Environment: Mainframe, Mercury Suite (Win Runner, QTP, Test Director)

Confidential

Software Developer

• Developed a website for the leave maintenance system. In this system the employees can access the on-line leave application and apply for leave. The leave account is updated when the leave has been granted. Online reports are generated to indicate the status of employees leave account.
• Developed Java code for monthly maintenance and updating leave of employees of Confidential .
• Generated monthly reports indicating the status of employees leave account.
• Manually tested all the reports before they were moved to production.
• Designed WebPages using JSP for leave maintenance system.