SUMMARY 

• Over 15 years of professional experience in Software and Hardware industries
• Highly experienced Release Manager/Engineer/Architect responsible for d efining the strategy, vision, and Roadmap
• Outstanding technical knowledge with system skills to direct work through all phases of development
• Excellent communication skills with business stakeholders internal and external customers
• Outstanding knowledge of defining support policy requirements for launch, upgrade and end of life products
• Able to multitask effectively, prioritize assignments and meet critical deadlines
• Energetic team player with strong organizational, communication skills, and excellent work attitude

TECHNICAL SKILLS:

Operating Systems: Windows, Mac OS, UNIX, Linux

Programming Languages: Java, JavaScript, Pl/SQL , SQL, J2EE, Perl, C++, HTML, XML, xHTML, Python

Databases: Oracle, MySQL, MS SQLServer

Continuous integration: Jenkins, Docker, Perforce, Ansible, Granite Labs, Splunk

Cloud Technologies: Microsoft Azure, Amazon AWS

Agile Tools: Jira, Confluence, PTracker, Trello

PROFESSIONAL EXPERIENCE

Release Manager 

• Responsible for Release Management lifecycle including scheduling, coordinating and the management of releases across the organization for multiple applications and portfolios
• Working with team conducting release readiness reviews, Milestone Reviews, Business Go/No - Go reviews and roll back strategy
• Responsible for measuring and monitoring of progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
• Effectively coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
• Manage risks and resolves issues that affect release scope, schedule and quality
• Responsible for release maintenance schedule of all core services and ensure alignment across key partners and vendors.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Participate in Change Advisory Board (CAB) meetings to discuss release scope, team dependencies, and roadblocks
• Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists
• Responsibilities for IT Release Calendar and working closely with IT release managers from different portfolios
• Responsible for research of new software development and configuration management methodologies and technologies

Senior QA Engineer/Data Validation Lead 

• Responsible for data validation of ecommerce products using latest testing tools and methodologies.
• Closely worked and leaded offshore team, that is responsible for functional testing
• Worked on automation of manual test scripts while evaluating quality standards and analyzing test results
• Reported to higher management with tests results, defect metrics and overall testing status
• Assisted with on-going process of improvement efforts to ensure project planning, execution, reporting was effective, efficient and standardized

Lead QA/UAT Engineer 

• Worked on innovative leadership and implementation of improved/standardized QA techniques.
• Influenced and directed project teams to follow the defined procedures within Retail Systems.
• Worked on detailed schedules with target dates for deliverables, priorities and monitoring of multiple projects
• Provided assessment of product quality at key milestones to project leaders and management
• Responsible for development of overall quality assurance strategy for projects and documents
• Prescreened, interviewed and trained testers for all ongoing UAT projects
• Defined and documented test scripts to reveal product’s potential defects
• Responsible for tracking and triaging bugs, enforcing defect management procedures within the teams
• Closely worked with developers on isolating of complex defects to probable components and tracking them until resolution.

Senior QA Analyst 

• Responsible for end-to-end testing (UAT) of ecommerce products while being part of the Scrum team.
• Worked on implementation of software quality plans, evaluation of quality standards and analysis of test results.
• Responsible for analyzing testing scope and creation of end user focused scripts
• Closely worked with business stake holders, developers, project and product managers during all stages of the products development.
• Reported to QA management with test scope coverage, defect metrics and project status.

Senior SQA Engineer 

• Defined and implemented white-box and automated testing suites for core technologies, products and web-based applications.
• Developed and maintained automation test scripts using PL/SQL techniques
• Assisted in populating and maintaining regression test databases
• Participated in review and approval processes for project deliverables.
• Advised project teams on appropriate approaches to test delivered products, including test tools
• Provided guidance to development and project teams on the creation of a Master Test Plan and other testing-related deliverables.
• Assisted and coordinated project teams to identifying the needs for appropriate test environments
• Managed processes for identifying, tracking and reporting test results.
• Defined and tracked quality assurance metrics such as defect densities and open defect counts

 Senior SQA Engineer

• Designed and executed appropriate test scenarios for Business Payroll System.
• Created and executed test cases and test scripts, using black and white box testing methods
• Documented bugs with steps to reproduce issues, including expected and actual results.
• Developed test plans based on client's software testing methodology
• Worked closely with Business Analysts, developers, and project managers during all test cycles.
• Composed test documentation to ensure complete requirements-to-test-matrix coverage.
• Assisted in on-going process of improvement efforts to ensure test planning, execution, and reporting is effective, efficient and standardized.

Lead QA Engineer 

• Designed appropriate test scenarios to identify bugs in hosted and enterprise environments.
• Reproduced customer escalated issues and bugs that are reported by support engineers.
• Developed test plans based on client's software testing methodology and of the software to be tested.
• Worked closely with the Solutions team to forecast and project system load levels, and determine load / stress test methods to test the system to projected system load levels.
• Published conformance to exit criteria for release readiness evaluations.
• Composed test documentation to ensure complete requirements-to-test-matrix coverage.
• Conducted reviews of test plans building consensus with developers and Product Management.
• Responsible for QA Lab maintenance, which included ghosting, installation of client and server OS.
• Mentored peers and junior testers, including working directly with off-shore QA resources.
• Responsible for drafting, executing and maintaining test cases in Test case Management Tool.
• Documented bugs with steps to reproduction, expected and actual results.
• Championed product issues with product owners and developers to help improve customer experience.

Confidential, Redwood Shores, CA

Software Quality Engineer 

• Performed testing of iPass Universal Client software to be interoperable with major wireless mobile data (3G devices) cards.
• Created and executed test cases and test scripts, using black and white box testing methods.
• Designed appropriate test scenarios to identify bugs in hosted and enterprise environments.
• Developed test plans based on client's software testing methodology and of the software to be tested.
• Developed test reports and managed defects; regressed software fixes for new and existing products.
• Closely worked with developers, business analysts & project managers to provide test status updates.
• Created and maintained testing artifacts for client products.

Quality Control Test Engineer

• Responsible for Quality Control of complex hardware/software capital semiconductor equipment.
• Performed analysis of design by verifying product performance and reliability.
• Closely worked with design engineering group reporting known software configuration issues, defects and provided suggestions for process improvement.
• Participated in Windows based software set up and configuration for Front End Controller per customer specifications (created new images and configured Microsoft products per customer requests).
• Worked on manufacturing compliance methods, procedures, and yielded improvement techniques.
• Defined documents and followed manufacturing process. Exercised judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Directly supported personnel in the preparation of detailed design, assembly, testing, and verification. 

Senior Test Engineer

• Responsible for Customer Acceptance process prior to final shipping.
• Recorded all found defects and anomalies into E-quality defect tracking system.
• Directly involved in software/hardware troubleshooting, during all stages of testing and complete analysis of semiconductor capital equipment that required evaluation of all identifiable factors.
• Worked with Printed Circuit Boards using wide variety of testing equipment.
• Defined document and followed manufacturing process.
• Exercised judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Worked on manufacturing methods, procedures, and yield improvement techniques.
• Reviewed sub-assembly performance to meet the overall tool performance requirements.
• Performed analysis of designs to verify performance and reliability. 

Confidential,Fremont, CA

Software Quality Assurance Engineer 

• Participated in testing web-based e-commerce application for the company, that specialized in producing field LCD’s.
• Performed UI and usability manual tests, analyzed results and reported to QA manager.
• Communicated software defects and anomalies to the developers and verified the fix.
• Utilized software defects to Bugzilla bug tracking system.
• Created and updated test data and QA test documentation for compatibility testing.
• Reported founded bugs, verified and closed fixed bugs.
• Executed automated Win Runner scripts to test application functionality.
• Reported bugs, and tracked them till final resolution