PROFESSIONAL SUMMARY:

• Has over 9 years of experience in system analysis, design & quality assurance testing Well versed with manual testing and automation testing
• Has over 5 years of experience as Application Administrator(Installation, Upgrades, Testing, Performance tuning and deployments) EMC Documnetum Content Server, Enterprise Google Search Appliance, EMC Documentum Connector, Jira Bug tracking Tool, Confluence Wiki Page Tool, Opinio and Confirm - It Survey tools
• Knowledge in Software Testing Life Cycle(STLC) & Software Development Life Cycle (SDLC), Waterfall Methodology and Agile Methodology
• Strong in developing test plans, test cases, test data, defect tracking & reporting, preparing test summary report, conducting status meeting.
• Strong Knowledge in writing SQL queries for backend testing on different databases
• Performed various levels of testing like Functional, Integration, Validation, Regression, User Acceptance, White Box, Black Box, Data base and Smoke Testing.
• Excellent logical skills for understanding and developing system workflows, computing and verifying Software Metrics and well suited for communicating with both technical and non-technical professionals
• Knowledge in Analysis of Defect severity, Defect Priority
• Experienced in Areas: Health Insurance & Confidential, Banking, Financial and Telecommunication
• Experience with Networking, Firewalls, Active Directory, VPN, Cloud Technology, Hosting(Web & Mobile), Payment gateways, SMS system, PBX System, Microsoft and Google Products

TECHNICAL SKILLS:

Testing Tools: Selenium IDE/RC/Grid/WebDriver, TestNG, SOAPUI, QTP, Cucumber, AutoIT

Test Approaches: Waterfall, Agile/Scrum, Vmodel, SDLC, STLC, Bug Life Cycle.

Programming Languages: Java, HTM, CSS, JQuery, Gherkin

Scripting: C#, Java Script, Shell Scripting, Groovy Scripting

Continuous Integration Tools: Hudson, Jenkins

Version Control: SVN, GIT

Bug Tracking Tools: Quality Center, Bugzilla, JIRA, Rally, Confidential ALM, Test Director

Build Tools: Maven, ANT

Framework: Keyword Driven, Data Driven, Hybrid Driven, Page Object Model (POM).

Databases: Oracle, MS-SQL Server, MySQL, MS Access, DB2.

Operating Systems: Windows Variants, UNIX, LINUX, MAC

Other Tools and Technologies;: EMC Documentum, Google Search Appliance, Atlassian Confluence, Opinio & ConfirmIT Survey tools, Starteam, Sharepoint, Putty, Filezilla, Winscp, Wireshark, SMS Gateway, Application Servers, Proxy servers, Amazon & Azure Cloud Technology, iOS, Android app deployment, Active Directory, Schedule Tasks setup, Disaster Recovery Drill

PROFESSIONAL EXPERIENCE:

Confidential, Yonkers, NY

Senior QA Engineer

Responsibilities:

• Involved in Sprint Planning, Review, & Retrospective Meetings, attended daily standup meetings
• Interaction and meetings with developers and other members for suggestions and better understanding of the application and its related documentation
• Major Involvement in testing web based applications and few in house client server applications related to accounting, involved in integration testing, API Testing with SOAP, REST, UAT, Database Testing
• Involved in testing and deploying Confidential Express, Confidential Retailer mobile apps.
• Involved in Handling Production Support Issues
• Worked on PBX (private branch exchange) Phone system to handle Interactive voice response (IVR) activities, end-user can dial in to a DID Number that connected to an IVR which guide end-user to perform some functions using web services.
• Worked on Twillio(SMS gateway) to send notifications, reminders and alerts
• Involved in creating Cloud instances on Amazon, Microsoft Azure Cloud platforms
• Involved in creating Business rules related to credit card processing on payment gateway platforms like authorize.net and PayPal, moving rules to production environment from sandbox
• Experience on configuring POS (Point of sale) Devices to sell telecom related products in retail stores.
• Experience with FedEx and USPS shipping & Melissa data web services under shipping module

Environment: Java J2EE, .Net, IIS, Apache Tomcat, SQL Server, SQL, Windows, Google Play, ITunes, CentOS, Jira, Twillio, Putty, Filezilla.

Confidential, Whiteplains, NY

Information Analyst

Responsibilities:

• Testing EMC Documentum based Custom Applications
• Testing and Configuring Google Search Appliance Enterprise search
• Opinio and ConfirmIT survey Testing.
• Installation, Administration, upgrade, Configuring, Testing & Trouble Shooting on Atlassian Jira bug tracking tool and Atlassian Confluence(Wiki Page Software)
• Production Support on All Client Applications like restarting application services, restarting servers, running batch jobs, scheduling batch jobs.
• Managing Client QA Servers
• Deploying client applications on QA application servers
• Writing DQL queries for Google search appliance to pull information from content server and databases
• Major involvement in Client applications testing during Disaster Recovery Drill

Environment: EMC Documentum, Google Search Appliance, Weblogic 9.2, Apache Tomcat, JBoss, IIS, SQL Server 2005, Oracle, SQL, Windows and Unix, Atlassian, Jira, Agile, Star team.

Confidential, New York, NY

Senior QA Engineer

• Confidential Health and Confidential Funds is a non-profitable organization which handles the Health and Pension benefits for the Participants.
• Confidential is a client /Server application which streamlines process to calculate and allocate contribution towards Confidential funds and health benefits.
• Application enables and streamlines process of calculation and payment of Pension.
• Application keeps record of members, member health earnings, Beneficiary details and employer history of its members.
• System provides active directory integrated security. System keeps record of employers, payroll locations, CBA(contract based agreements) details etc.
• Involved in Business, Technical, and System Requirement Analysis
• Interaction and meetings with developers and other members for suggestions and better understanding of the application and its related documentation
• Create and Update Test Plan, Test Case, Test Scripts and Test Metrics
• Used Mercury Interactive Quality Center as a central repository for Requirements, test cases, Test execution and Test Defects.
• Track the defects, prepare documentation and assign developer to fix the defects
• Re-test the application after the defects were fixed and update the Defect Status
• Created and maintained Test Data which Simulate various Scenarios
• Tested the complex algorithm which calculates the Pension Benefits
• Wrote and execute SQL statements for validate several Mathematical Calculations
• Written, Executed and modified many Custom SQL statements to look/get data from the databases
• Involved in various levels of testing like Functionality, Validation, Database, Regression, Integration, system testing and Smoke Test
• Also responsible for handling production support for Confidential system
• Attended weekly status meetings and also walkthroughs to discuss defects along with testers, business analysts, and developers

Environment: .NET, VB SCRIPT, SQL Server, SQL, Windows 2000/XP/NT, Quality Center

Confidential NY

Responsibilities:

• Analyze Use case Specifications from user requirements
• Conduct Walkthroughs and meetings of High Level Design, Detail Design Document and Business Requirements
• Used TestDirector as central repository for requirements, test cases, test executions & defects
• Business, Technical and System requirement Analysis
• Create and update Test Plan, Test Case, Test Scripts and Test Metrics
• Created and maintained Test Data which simulate various scenarios.
• Close interaction with Development team & Business Analyst
• Used Documentum to store project documents like OQ Plan/Reports
• Attend Defect and Status Meetings
• Close Interaction with Development Team, Business Analysts and Build Release Team

Environment: JAVA, Oracle, WebLogic, Test Director

Confidential, Pittsburgh PA

Responsibilities:

• Involved in Reviewing Business Requirements Documents and the Technical Specification.
• Performed several testing methods like Regression, Stress, and Load Tests.
• Involved in writing test plans, which detailed the testing scope, strategy, test Requirements and necessary resources.
• Documented test cases based on corresponding user requirements & technical specification.
• Performed manual/automated tests via navigation and workflow of the application.
• Performed wireless web portal testing.
• Attended meetings, document User Change requests.
• Analyze user change requirements, and to make necessary amendments to the test requirements.
• Performed White Box Testing.
• Involved in data driven test-using records from the database.
• Coding user defined methods and functions in 4Test script to make test cases more intelligent.
• Tested the application compatibility in all versions of Netscape and Internet Explorer browser.

Environment: Windows NT, UNIX, Linux, Silk, with Java, JavaScript, J Run, C++, WML, XML, IVR and Netscape Navigator, Bugzilla

Confidential, KANSAS CITY

QA Engineer

Responsibilities:

• Studied the project and reviewed functional and requirements documents
• Created and reviewed test plan with other team members involved in the project
• Created test cases and test data to test the requirements for both positive and negative scenarios for all the modules in the web site including project tracking system
• Worked extensively on Sourcing end to end Functionality
• I was independently responsible for 5 applications for end to end functionality testing and Regression testing
• Responsible for testing at all stages of life cycle
• Performed extensive Web-based testing, which also involved testing of Web Pages, flow of child pages from one page to the other, checked all the hyperlinks / URL’s
• Performed cross browser testing (IE, AOL, Netscape Navigator)
• Extensively used SQL to verify the data being captured and updated
• Written, Executed and modified many Custom SQL statements to look/get data from the databases
• Track the defects and prepared the documentation and reported for further modifications. Regression is performed for the application after the errors were fixed

Environment: XML, Java 1.2, Java Script, JSP, Crystal Reports, SQL-Server, Web Logic Server, Windows NT/2000/XP, Test Director.

Confidential, CA

Responsibilities:

• Tested Migrated data from TCMS/Galton databases-MySQL - ORACLE, executed DBMS Jobs, AQ Messages & Scheduled Jobs in $Universe.
• Verified error log files
• Develop SQL queries to compare data in both databases
• Created scripts to test the data type conversions
• Created scripts to verify number of rows match in both databases
• Used FTP to transfer files from one machine to other machine
• Executed & Tested Data Migration process in backend API’s during Functional, Integration & Regression Testing.
• Developed & Executed UNIX Shell Scripts during Data Migration Testing.
• Reported bugs, reviewed bugs created by Team and Analyzing bugs in Defect Tracker (TD6.0).
• Worked with development team to ensure testing issues are resolved in time.
• Verified bug fixes and testing all impacted modules in application.
• Conducted Regression testing during & after all bug fixes.
• Created & Executed Test Scripts & GUI Maps in Win Runner during Regression Testing.
• Created & Executed Load Testing Scripts for different Scenarios using Load Runner.
• Creating Production Verification Test Cases & Dry Run on Stage Env.
• Conducted sanity tests on production environment after deployment.

Environment: Test Director, WinRunner, Oracle, MySQL, Netscape, IE, Windows, MS Project Plan, UNIX ( Confidential -UX)