PROFESSIONAL SUMMARY:

• Software QA Analyst with extensive experience in performing functionality testing as well as GUI and
• Compatibility test process for various types of application for more than 7 years.
• Excellent knowledge of various phases of Software Development Life Cycle (SDLC) with emphasis on the
• Testing and Requirements gathering phases. Thorough understanding of different SDLC models such as Waterfall, Agile, etc.
• Worked closely with project managers and project teams to provide testing timelines. Participated in the early phases of projects to ensure that inputs into testing process can be translated into a test plan and test cases with the most effective way and to obtain approvals from the business.
• Experienced in STLC, which includes Design, Development, and Implementation of the entire QA process band documentation of Test Plans, Test Cases, Test Procedures and Test Script for Bug tracking tools.
• Conduct the execution of all functional tests according to test plans and scripts, document results, and quickly identify and troubleshoot issues.
• Proficient conducting System/ Functional/ Integration/ Black Box/ User Acceptance Testing (UAT) and
• Regression testing in GUI, UI, and Web Based Stand Alone.
• Experience with QA Methodology and QA Validations to ensure the Quality Assurance Control and identifying the Test Requirements based on User Requirements and Design Specifications.
• Experience in backend testing using SQL Server, Oracle, MySQL, writing Queries in SQL, PL/SQL and create Test Data when required.
• Skilled at working independently and with minimum supervision, multi - tasking, delegating responsibilities,
• Quick learner, motivated with a positive attitude, individual contributor and team player.
• Extensive experience working with onsite/off site team model, aware of the issues in terms of planning efforts/schedules etc.
• Excellent in analytical, communication, interpersonal and presentation skills.

TECHNICAL SKILLS:

Testing Tools:  Taget Process, Quality Center/ALM, JIRA, TestRail.

Operating System:  OSX, Windows 2000/NT/XP, Windows 7, UNIX.

Languages:  VB Script, Java Script, Ruby, HTML, SQL/PL.

Automation Tools:  QTP, Selenium, Protractor(beginner).

Version Control:  GitHub, Honeybadger.

Software:  Slack, Sublime, Atom, Shell, Google Suite Tools, MS Office, FileZilla, Adobe Acrobat, Lotus Notes, SQL Navigator 4.1.2, SQL *Plus, PL/SQL Developer 7.0, TOAD 6.3.3.1, VMWare.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Engineer

Responsibilities:

• Experienced working with across multiple Agile teams to reproduce, analyze and debug issues for all functionalities prior to a release into production in Kanban process.
• Define overall test strategy and plan with emphasis on automation.
• Performed API testing of the product for integration with external applications, such as Slack, Unbounced, VWO.
• Involved in Manual testing methodologies, as well as developed Test Cases based on the technical specifications and business requirements.
• Expert in Slack deployment process to build PR’s on test environments and perform various types of testing.
• Log any issues/defects encountered during test cycles using GitHub PR/Slack and conduct fix verifications.
• Analyze test needs for in scope User Stories and develop test specifications (test cases).
• Skilled with performing test on mobile application in both iOS and Android devices.
• Proficient with testing White Label version of the product for various levels.
• Knowledgeable in GitHub PR process for development life cycle.
• Create clear, concise and comprehensive test plans and test cases.
• Plan, schedule, and coordinate testing projects and procedures.

Environment: Taget Process, OSX, GitHub, Honeybadger, Java Script, Ruby, HTML, Selenium, Protractor, Slack, Sublime,Atom, Shell, Google Suite Tools.

Confidential, Suwanee, GA

Software Support/QA Engineer

Responsibilities:

• Experience with testing multiple translations and county specific date and currency differences across all applicable platforms.
• Test applications using a variety of browsers, operating systems, Citrix applications, and terminal service systems.
• Responsible for overall end-to-end quality and usability of Customer Software and all related Software applications.
• Worked closely with Software & Electrical Engineers to build-in quality and usability during development.
• Log any issues/defects encountered during test cycles using Jira and conduct fix verifications.
• Smoke test every build given to QA for acceptance before passing it to team for regression.
• Designed and performed negative & positive test cases to cover validation and enrichment.
• Played an important role during the designs and solutions to ensure quality and testability.
• Provided leadership to utilize automated tools at various stages of SDLC.
• Tracked customer issues and provided trending to software development.
• Plan, schedule, and coordinate testing projects and procedures.

Environment: Jira, Windows10, Putty.

Confidential, Norcross, GA

Quality Assurance Engineer

Responsibilities:

• Write and distribute reports to onshore and offshore teams to describe program evaluation problems found, corrections needed, and problem areas.
• Coordinate with local and offshore team to set up concurrent, load, and failover testing using multiple clients’ cloud servers.
• Create and maintain internal documents for new application features, and instructions of testing external applications with in-house product.
• Work with the Mobile (IOS) software team to validate application behavior is in sync and correct across platforms.
• Review automation results to verify parameters are correct, and verify failed tests are actual defects.
• Validate user scores created in databases from combining data from multiple tables and databases.
• Collaborate with automation team to determine scope of automation test enhancements.
• Created test plans and test cases based on requirements and for defect testing in ALM.
• Worked closely with automation team to implement QTP as an automation tool.

Environment: Jira, TestRail, QTP, VB Script, ALM (QC), Windows XP/7/8.

Confidential, Sacramento, CA

Quality Assurance Engineer

Responsibilities:

• Tested various business applications in different compatible environments and maintained scripts with any new changes to the application.
• Developed and performed the data validation to meet the test condition requirements by writing SQL queries and verified data integrity.
• Participated and contributed to strategic QA planning and create test scripts and continuing to update them.
• Performed Functional, smoke, Usability, Compatibility, Regression testing and business process testing.
• Reviewed the Test cases and Traceability Matrix to ensure all functionality is covered by the test cases.
• Performed Browser Compatibility Testing on Internet Explorer, Fire Fox, Google Chrome and Safari.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data.
• Created test cases to perform Functional and Integration testing and reported defects.
• Analyzed the BRD to modify the existing test plan and prepared detailed test cases.
• Provide close technical supports to the business team for UAT Testing.
• Also participated in requirements reviews and design reviews.

Environment: ALM/QC, Windows XP/7, Jira, SQL Server 2008, SQL injection, XML, HTML, Toad, IE.

Confidential, San Diego, CA

Quality Assurance Tester

Responsibilities:

• Executed data warehouse, data migration for test data by executing SQL correlated queries in SQL server 2008.
• Served as a test engineer across a broad group of functional areas in BranchNet and other internal applications, typically of moderate to high complexity.
• Test Functionalities with SQL commands and features for backend testing of the application.
• Involved in testing all stages of GUI tests. Performed database integrity checks using SQL.
• Created Test Cases, Test Data in QC as per the business requirements and executed them.
• Performed browser compatibility testing using different browsers like IE, Fire Fox etc
• Completed test preparation and test execution tasks as assigned by QA Manager.
• Analyzed the business requirements and wrote a Test Strategy and Test Plan.

Environment: Quality Center, Windows XP/7, Windows Server 2003, SQL Server 2008, Visual Basic, Java, XML, HTML.