SUMMARY

• Understanding requirements, realistic yet proactive scheduling, complete Tested and troubleshooting, flexibility and strong communication throughout development with the software engineers and management.
• Having a strong familiarity with the software development process, a commitment to teamwork and my attention to detail put me in a position to make an immediate contribution to any organization.
• Consistently recognized for technical troubleshooting skills used to rapidly and cost - effectively resolve challenging technical issues.
• Software quality assurance and Tested experience in a wide variety of environments including agile (Scrum) environment. Functionality, compatibility, performance, reliability, usability, installation, web-based, system integration (SIT), acceptance (UAT), security and related Tested methodologies.
• Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and Tested methodologies.

TECHNICAL SKILLS

Systems: CICS/ISPF/Mainframe, UNIX, Windows 9X/NT/2000/XP/2K3, Novell NetWare, MS Exchange, GroupWise 5.5/6.0, Citrix, Lotus Notes R5 v5.0.4a/5.0.7a, Mac OS, Remedy, HEAT, Magic Helpdesk, Pereguine Service Center, Unicenter Service Desk, Active Directory 2000, SharePoint, MS .NET Platform, MS Team Foundation Server, Cerner, Careweb, Docs4Docs, Pathspeed, IDX Framework, PACS, MS Query Analyzer, BMS, SIRIS, PERF and TRF Online and PERF and TRF Web, Propylon, Interaction Client

Databases: Oracle, Relational Databases

Languages: Basic, SQL, HTML, ASP, CSS, C++, Java, .NET, Scala

Software: MS Project, MS Visio, MS Visual Studio, MS Office, Lotus Notes, Internet Tools, People Soft 8.3, Rational, ClearQuest, Load Runner, SmarteScript, Serena Business Mashups (Team Track), Quality Center, Propylon, SOAP UI, JIRA, Jenkins

IT ExperienceAngie’s List, Indianapolis, IN

PROFESSIONAL EXPERIENCE

Sr. Quality Assurance Analyst

• Conducted procedures to ensure that all government IT systems, products and services met minimum standards and requirements Worked closely with the Applications Development Team in an Agile environment during software development to include areas of applications development;Administered change control processes to ensure zero defect software development
• Documented test data, findings and report; Conducted Regression, Integration, Web-Based, (SIT) & (UAT) testing; Created Tested plan, Walk through, integration approach and strategy document, Tested cases, scenarios, conditions and scripts, generated system Provided weekly/bi-weekly/monthly reports and regularly updates assigned manager/supervisor
• Performed work flow analysis and recommends quality improvements; Record and documented Tested results; Performed performance and manual testing.

Sr. Quality Analyst

• Tested web services and integrations for government systems
• Manual Testing environment; Managed all test projects for FSSA; Confidential .NET platform using SQL Server
• Conducted Regression Testing; Tested enhancements and new product functionality for quality assurance and stability
• Communicated anomalies to management and the development team
• Created and followed the Functional Design Spec used in the Testing and validation of the product
• Involved with all areas of the Software Life Cycle to improve performance and quality
• Tracked and analyzed development quality through a collaborative team; Worked closely with product and development teams to ensure comprehensive Tested plan definition throughout development cycle.

Sr. Test Engineer

• Tested web services and integrations
• Manual Testing environment
• Managed all test projects for On Demand product; Confidential .NET platform using SQL Server
• Conducted Regression Testing; Tested enhancements and new product functionality for quality assurance and stability
• Communicated anomalies to management and the development team
• Created and followed the Functional Design Spec used in the Testing and validation of the product
• Involved with all areas of the Software Life Cycle to improve performance and quality
• Tracked and analyzed development quality through a collaborative team
• Worked closely with product and development teams to ensure comprehensive Tested plan definition throughout development cycle.

Quality Assurance Analyst

• Conducted procedures to ensure that all government IT systems, products and services met minimum standards and requirements
• Worked closely with the Applications Development Team during software development to include areas of applications development
• Administered change control processes to ensure zero defect software development
• Documented test data, findings and report; Conducted Regression, (SIT) & (UAT) testing in SmarteScript
• Created Tested plan, Walk through, integration approach and strategy document, Tested cases, scenarios, conditions and scripts, generated system Tested scripts for Customer Relationship Management (CRM), Created data base (history file); Provided weekly/bi-weekly/monthly reports and regularly updates assigned manager/supervisor
• Performed work flow analysis and recommends quality improvements; Record and documented Tested results in (Team Track)
• Performed scalability, performance and manual testing.

Test Engineer

• Tested online book software for Inkubook project
• Tested web services and integrations
• Wrote test plans, cases, MS Visual Studio for version control of testing; MS .NET platform using SQL Server; Conduced regression, functionality, usability, negative testing; Tested enhancements and new product functionality for quality assurance and stability
• Responsible for testing software after updates are made to make sure documented problems are corrected
• Managed all test projects
• Tested planning, design, and execution
• Performed scalability, performance and load testing using Load Runner and manual testing tools.

Lead Quality Analyst

• Tested pre-employment Testing software
• Tested web services and integrations
• Manual Testing environment
• Managed all test projects for PAN product; Confidential .NET platform using SQL Server; Conducted Regression Testing
• Tested enhancements and new product functionality for quality assurance and stability
• Communicated anomalies to management and the development team
• Created and followed the Functional Design Spec used in the Testing and validation of the product; Involved with all areas of the Software Life Cycle to improve performance and quality
• Tracked and analyzed development quality through a collaborative team; Worked closely with product and development teams to ensure comprehensive Tested plan definition throughout development cycle.