SUMMARY:

• Have 8+ years of diverse experience (US) in IT with emphasis in Quality Assurance: Web, Mobile, Set - top box testing, Manual, Automated, Web services, System Testing of Client/Server and other applications.
• Extensive experience in testing and improving Web, Mobile, Set-top Box, CD, etc. applications
• Have done extensive testing in Windows, OS-X, iOS, Android in different domains (Entertainment, Banking, Healthcare, Telecommunications, E-commerce)
• Working closely with QA, Development and Release Management to deliver very high quality applications
• Working with Cloud, Application security to protect back-end, front-end
• Used JIRA, HP Application Life-Cycle Management and Quality Center for managing the QA process and testing
• Have worked with cross-functional teams in many types of environments (Agile, etc.)
• Have created robust test cases from requirements for Functional, Regression, Performance, etc. testing.
• Executed test cases, created test plans for many domains including Healthcare, Financial, etc.
• Analyse test data, reporting results (automation tools such as UFT/QTP) for critical applications such as claims processing, front office bank apps
• Have extensive Agile experience
• Experienced using HP Quality Center in several projects. Used UFT/QTP with Quality Center
• Have experience in managing dashboards in Agile and other environments (Rational Unified Process).
• Have extensive browser testing experience (desktop, mobile browsers)
• Have strong UFT/QTP experience with Java Swing experience
• Experienced in automation, etc.
• Can advise, give guidance on framework, data preparation, etc.
• Have Integration, User Interface (UI), Web Services testing experience
• Used automated test frameworks and tools to meet business needs regarding functionality, performance, etc.
• Have 5+ years hands-on experience in QA Engineering
• Have experience testing web/ecommerce applications constructed using JSP, JavaScript, JQuery, CSS, HTML and related technologies
• Created test plans and test cases based on user stories. Have experience writing and debugging Web base programs
• Have in-depth understanding of and experience with requirement analysis
• Have coded high quality/efficient tests for scalable, distributed, multi-tiered, fault-tolerant applications for the Windows environment
• Have experience with test automation tools and libraries such as Selenium, TestNG, Html Unit, and JMeter
• Have experience with Python (testing/debugging)
• Have experience testing video (Regression, Functional, etc.) using Neoload
• Have Selenium experience in Java environment
• Have web services testing experience (SoapUI, REST)
• Have experience with test strategy, test design in many domains
• Have experience using QTP/UFT, Selenium, J Meter for testing
• Have Java Web Driver, ETL, Data Warehousing experience
• Experienced in SQL, EDI transactions (Healthcare/HIPAA EDI transactions).
• Know Mocha, Protractor, JavaScript, Chai, etc.
• In depth knowledge of all phases of Software Development Life Cycle (SDLC) and well acquainted with quality analysis best practices. Thorough understanding of different phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) including Waterfall, Agile/ Scrum and RUP.
• Knowledgeable and working experience with test planning, test scripts, test execution and test results.
• Experienced in recording tests, debugging tests, editing scripts, running test scripts and analyzing results using testing tools like Appium, Rational Clear Quest, Rational Quality Management, Rational Functional Tester, and Load Runner.
• Have QA experience in GUI testing, security and performance testing of Web and Client/Server based applications.
• Experience with Regression, Functional, Integration, System, UAT Testing, Ad-hoc testing.
• Experience in web applications testing with Selenium IDE, Selenium Grid and Selenium Web Driver, J Unit and Test NG.
• Have knowledge of the HIPAA implementation guidelines, ICD-9 and ICD-10 code sets. 
• Experience in creating Requirement Traceability Matrix (RTM) to ensure comprehensive test coverage.
• Have SQL experience in writing queries and SQL scripts to perform backend testing with various relational databases like Oracle, Sybase, SQL Server and DB2.
• Experience in using TOAD to access databases in order to retrieve data in the process of Backend Testing.
• Experience in writing Test Plan and Test Strategies for Data Warehousing Applications.
• Validating ETL process as per data mapping document, validating the data source, data target, and applicable business rules.
• Exposure in analyzing application Data Flow diagrams, State Transition diagrams and Database Entity Relationship diagrams.
• Experience with QA Methodology and QA Strategies to ensure the Quality Assurance Control.
• Have experience in JAVA, HTML, XML and SOAP UI automation tools.
• Proficiency in working with MS Office products MS Word, MS Access database and MS Excel.

TECHNICAL SKILLS:

Test Automation Tools: UFT/Quick Test Professional, Appium, Selenium, HP/Mercury, Load Runner, Win Runner, Advanced rest client for API testing

Test/Defect Management Tools: JIRA, HP Test Director, HP Win Runner, SOAP UI, Test Director, Clear Quest, Microsoft Test Manager, Rational Quality Manager, Rational Functional Tester, HP ALM, Test NG, Eclipse, UAT, Rally

Platforms/Technologies: Android, iOS, .Net, MVC4, WCF, Restful services, Mocha, Protractor, JavaScript, Chai, MS-Windows (Windows 95 - Windows 8.1), UNIX, LINUX, VBScript, .NET, C#, Java, JSP, J2EE, JavaScript, JQuery, J Meter, J Unit, Robot Framework, Python

RDBMS: PL/SQL, Microsoft SQL Server(SQL), MY SQL, TOAD, ETL, Informatica

Software Methodologies: Agile, RUP, Waterfall, V model, Agile-SCRUM, Prototype, XP, etc.

Browsers: Chrome, Netscape Navigator, Internet Explorer, Mozilla Firefox, Safari

Additional technologies : Macromedia Dreamweaver, I-frames and Microsoft Office (Outlook, Project, Excel, Word, PowerPoint), Team Foundation Server (TFS)

Web Technologies   : CSS, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

QA Analyst

RESPONSIBILITIES:

• Extensive regression/functional testing and helping to improve a variety of apps (Mobile, Set-top box such as Apple TV, Web)
• Highly experienced in UX, UI testing. Making suggestions to improve user experience/enjoyment, usage.
• Thoroughly tested my areas of the apps; thought of additional scenarios to test, worked extensively with developers to diagnose and fix bugs.
• Tested if Services/Back-end logic was working correctly for new app and services builds.
• Helped our apps to be ready/work well with Android 6, 7, iOS 10 (when these OS’s were newly introduced).
• Got logs of bugs (using Android Debug Bridge or ADB and iOS Console) and attached them to bug tickets (ex: crashes, freezes, videos not playing, etc.). Developers need this to better diagnose issue/make potential code changes.
• Besides using Android Debug Bridge (ADB which is a command line tool to get crash logs, etc), iOS Console; also used Fabric/Crashlytics tools to pinpoint areas/causes where crashes were occurring.
• Extensively tested if content shared from our app was playing in Facebook, email, SMS.
• Added test cases for new scenarios, updated & improved test cases to be relevant to the current features of the apps
• Suggested new features to be added to our apps to increase usage/appeal
• Have discovered a number of critical (Priority 1) bugs (app-side, Services, etc.)
• Take part in regression, test-case review, bug reporting, new app testing meetings with the Go90 Technical Director, Application, QA, Project leads.
• Have found important bugs in areas (of the apps) that were not my own
• Worked with Cloud & Network Security personnel to better safeguard our application/services.
• Tested in a variety of environments (Production, Staging, QA)

ENVIRONMENT: iOS, Android, OS-X, Scala, ADB, iOS Console, JIRA, Fabric/Crashlytics, Java, Swift, Appium, X code, Beta testing, Agile, etc.

Confidential, Atlanta, GA

Quality Analyst

RESPONSIBILITIES:

• Did regression testing of the mobile apps using the Ranorex
• Did testing of web app using Selenium
• Did negative testing of the mobile apps that handled instrument trading
• Used HP Load Runner for performance, load testing of back office, front office apps
• Used HP Application Life-Cycle Management and Quality Center for managing the QA process and testing
• Have created robust test cases from requirements for credit risk management, sales applications. Also anti-check fraud test cases.
• Created and executed test plans for Functional, Regression, UI testing for front-office apps
• Reported automation test results to developers, others so that subsequent builds were extremely high quality
• Created UFT/QTP scripts for Back-office apps and did maintenance of object repositories
• Did extensive record & playback, descriptive programming in QTP/UFT
• Did Integration testing of our Back office applications to check functionality, reliability, etc.
• Did User Interface, Web Services testing for our Front office apps
• Created automated test frameworks for UFT/QTP for testing needs
• Used JMeter for SoapUI testing
• Created test cases based on user stories
• Did mobile testing of Regions Financial applications (Android, iOS, etc.)
• Worked with other QAs to create automated test scripts for Android, iOS for front office apps
• Did video testing of our application (using Neoload) that explains to internal personnel, new features/functionalities of the back office app. This included buffering performance, lag ratio, etc.
• Executed Selenium scripts on Web Driver for regression testing of new UI, functionalities
• Used Java to create a custom automation framework for testing of the new anti-check fraud application
• Tested RESTful web services that included the following checks: (a) the URL addresses are constituted correctly based on service deployment end-point and the method annotations (b) that the generated server requests call the corresponding methods (c) that the methods respond with acceptable data. I used IntelliJ IDEA to run these checks.
• Interacted with Cash Management Division and Compliance Office to review the AML (Anti Money Laundering) requirements and provide Positive Pay service to reduce check fraud
• Administered & Developed Test Plans that reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.
• Involved in the Manual/Automated Testing.
• Parameterized the scripts by running the same operation with multiple sets of data in QTP.
• Created Test input Data Requirements and prepared the test data for data driven testing.
• Created and executed Test scripts to verify complex system requirements.
• Performed Regression testing for User interface.
• Help identify and define IT Asset Management business requirements
• Validated web pages using coded UI and stored results on TFS 2012.
• Experience writing SQL query to analyse and validate ETL database data warehouse processes.
• FLEXCUBE System for the Loan Syndication Module including, Customer Setup, Facility Setup, Tranche Set Up and Loan Origination.
• Involved in testing the Automation process of the Application using QTP.
• Enhanced the script using different checkpoints like Text output value, Table checkpoint in QTP
• Supported UAT environments of FLEXCUBE systems.
• Interacted with developers to explain software bugs when required, and re-tested the fixed issues.
• Used Rational Clear Quest for bug tracking.
• Created and Maintained Regression Test Scripts for overall business process and executing them in QA Environment as well as Production Environment.
• Reviewed the functional and operational specifications and prepared work plans for UAT testing. Prepared a UAT Plan, where in a Pre-UAT stage the UAT environment is set up and tested.

ENVIRONMENT: RUP, Restful web services, Rational Clear Quest, Clear Case, SQL Server 2012, TFS 2012, UFT/QTP, HP ALM, MY SQL, PL/SQL, Java, J2EE, JavaScript, JQuery, T-SQL, ETL, SSIS, JIRA, Oracle 11g, Load Runner, TOAD, MS Vision, MS Office

Confidential, Phoenix, AZ

Quality Analyst

RESPONSIBILITIES:

• Did regression testing of our apps
• Used HP Load Runner for performance testing of claims processing and other applications
• Did UI, Integration testing of the claims processing apps
• Did functional testing of web apps that were written using JQuery
• Wrote/edited Java automated test scripts for new builds. Evaluated reasons for test failures and gave reasons to release management.
• Tested specific scenarios such as Prior authorization, etc. on the Windows, OS X platforms.
• Used SoapUI to test SOAP services and make HTTP(S) calls. Did web services invoking, inspection, load, functional, other testing. Used SoapUI Pro for requirements management (manage, import, and export project requirements and link them to test cases), etc.
• Worked in an .Net environment
• Designed Connection Models for Validation and transformation of HIPAA transactions using EDI Source and HIPAA Model.
• Used HP Quality Center for tracking the requirements, Creating Test Cases and Reporting Defects.
• Developed and executed Test scripts Using QTP 10.0.
• Worked with Quality Center to manage the entire Quality Process Management, administration and testing of hospital based systems.
• Involved in testing the efficiency of healthcare delivery by using HIPAA.
• Involved in testing HIPAA EDI Transactions and mainly focused on 834, 837 and 835. The electronic transactions provide claim payment information in the HIPAA mandated formats. These files are used by practices, facilities, and billing companies to auto-post claim payments into their systems.
• Involved in writing SQL queries in TOAD to validate the payment files.
• Involved in writing SQL queries in SQL Navigator to validate the payment files.
• Used Quick Test Professional (QTP) for best solution for regression test execution.
• Created Requirement Traceability Matrix (RTM) on track requirements.
• Validated the data of reports by writing SQL queries in PL/SQL Developer against OD.
• Involved in extensive DATA validation using SQL queries and back-end testing.
• Involved in testing in-Bound Transactions (837,276,834) submitted through Data-Exchange gateway.
• Worked with Quality center to document test results and validate test scripts. Used Quality Center in routing defects, defect resolution and assigning business cases to business users.
• Involved in Testing Out-Bound Transactions (835 Health care claims Payment, 277 Claim Status Response).
• Involved in Processing 837 Healthcare Claims (Institutional and Professional) and 276 Health Care Claim Status Request (276).
• Wrote test scripts for the Medical and Dental Modules and Claims/Adjudication of Claims processing
• Successfully leading a team and coordinating the testing activities to complete System, Integration and UAT Test preparation on schedule.

ENVIRONMENT: Agile/SCRUM, .Net, WCF, Oracle, SQL Server 2008, MY SQL, PL/SQL, TOAD, QTP, HP Quality Center, Java, J2EE, JQuery, J unit, JavaScript, MS Office, MS Visio, Load Runner, Test Director, UAT, Test NG.

Confidential, Torrance, CA

Quality Analyst

RESPONSIBILITIES:

• Did regression testing of new web builds for my flows. Reported reasons for test failures and fixed code for issues on my end. Updated release management of the test results.
• Used Selenium in testing the website
• Experience in unit testing for Java applications using  Test NG, J Unit.
• Used Design patterns - Page Object Pattern, Singleton to create the framework.
• Used HTML Unit Driver for Smoke testing of UI Automation.
• Used Selenium-Web Driver with Test NG to make direct calls to the browser using each browser's native support to automate the AUT from within the browser.
• Hands on experience with developing tests on different Automation frameworks. (Selenium IDE, Selenium Web driver, Robot Framework, Python) 
• Used WSDL to setup project in SOAP UI.
• Co-coordinated the migration of SOAP to REST API.
• Experience working with creating a scripted test framework from the ground up using Java.
• Used Java concepts of Collections - (List, Set, and Map), IO (Apache POI, CSV Reader), XML, Properties to create dynamic framework for UI and API automation.
• Wrote, Debugged and Executed Test Scripts for the Web Application and the Web Mobile App.
• Analyze test Results and manually submit a Defect to the JIRA.
• Wrote test cases, designed steps & uploaded automation scripts in JIRA
• Performed Load Testing using J Meter on Key scenarios and logging the Load Time, and throughput in csv files.
• Performed Stress, Performance and Endurance testing using  J Meter
• Led and performed backend testing to validate database contents by writing and executing SQL Queries using SQL Developer.
• Participated in Continuous Integration using pom.xml in Maven, GIT and Jenkins.

ENVIRONMENT: RUP, Selenium IDE, Selenium Web driver, Robot Framework, Python, Rational Requisite Pro, SQL Server 2012, MY SQL, PL/SQL, HP ALM, Quality Center, Selenium RC, Oracle 11g, Java, J2EE, JavaScript, JQuery, Load Runner, JIRA, SOAP UI, TEST NG, J Unit, TOAD, J Meter, MS Office, MS Visio.

Confidential, Irving, TX

Quality Analyst

RESPONSIBILITIES:

• Participated, reviewed and tracked Test Plan, Test approaches documents.
• Prepared Test data, Test cases and Test Scenarios as per the stories and performed Functional, UI and System testing of the application.
• Executed automated client-side GUI testing code using Selenium Web Driver that adapts to non-static responses and interacts with page elements, as a real user would directly test HTML implementation and page coding with this automation.
• Created dynamic, configurable test cases for mobile device web application testing using Firefox user agents. This allowed on-the-fly testing of new mobile configurations despite non-standard HTML used in mobile devices.
• Developed and executed test cases for SOAP and Restful web services APIs using SOAP UI, logged the defects found in JIRA and assigned them to the Scrum Master.
• Used data from different sources for Data Driven Testing using Data Provider in SOAP UI Pro.
• Used Firebug to find XPATH and CSS locators to locate web elements.
• Used Java libraries like CSV Reader, Apache POI and J Unit/Test NG for all the automation scripts.
• Provided test estimates and tracked the test execution and made updates to plan as necessary.
• Created test cases and executed in Java, Selenium RC, and J Unit.
• Responsible for developing J Unit/Test NG Test Case Classes, Test Suite in Integration environment.

ENVIRONMENT: RUP, Selenium, Selenium Web Driver, SQL Server 2008, MY SQL, PL/SQL, Java, J2EE, JavaScript, JIRA, TOAD, J Unit, JQuery, Test NG, HP ALM, SOAP UI, Oracle, HTML, MS Office, MS Visio, Load Runner, UAT

Confidential, Jersey City, NJ

QA Tester/Analyst

RESPONSIBILITIES:

• Involved in the review of Functional Requirements with Functional Manager and Technical Specialists.
• Performed Sanity Testing and Smoke Testing for Internet and Intranet based web applications were designed on .NET environment.
• Participated in the test environment setup and in ensuring that facilities and test tools are in place to successful perform the required testing effort
• Involved in preparing test plans and test cases based on the functional requirements using Quality Center.
• Extensively involved in execution of test scripts and script enhancement of VB scripts related to this project in Quick Test Pro (QTP).
• Used check Points to enhance the scripts of the testing in Quick Test Pro.
• Created Requirements Traceability Matrix (RTM) to track requirements.
• Performed both Manual and Automated testing of the application.
• Performed Backend testing to ensure data consistency on front-end by writing and executing SQL statements and inserting VB Basic SQL functions in the Quickest Pro.
• Performed Positive and Negative testing manually.
• Create defects about any failures in the scripts with Quality Center.
• Involved in version, tracking defects, enhancement requests using Quality center.
• Communicated changes to requirements promptly and precisely to all personnel involved.

ENVIRONMENT: Agile/SCRUM, SQL Server 2008, MY SQL, PL/SQL, Java, J2EE, JavaScript, JQuery, VB Script, HP Quality Center, QTP, C#.Net, MS Office, MS Visio.