SUMMARY

• Exceeded Goals 100% of the Time.
• Saving on average about 15% of the budget cost.
• Demonstrate superior judgment to mitigate risks that could impact the firm’s reputation.
• Being recognized as subject matter expert, trusted partner and a role model.
• Managing Global IT teams (US, India, Ukraine, Russia, Philippines) up to 150 people.
• Expert in DevOps, Water Fall, Agile, Lean, SDLC, XP, SQA, ATDD, V - Model, PMLC, Six Sigma, CMM, RAD, FDA, 21 CFR Part 11, GCP, GLP,GXP, ICD -9/10, ISO 9000/1, SOX, and IEEE standards.
• Experienced in E-Commerce, SaaS, Pharma, Medical, Health Care (Affordable Care Act, Medicaid/Medicare), Windows 2000 Integration, Y2K, GWC, CRM, Hedge Funds, E-Banking, ATM, Insurance Products (Health, Life, Auto and etc.) Real Time Trading, Risk Technology, Securities Data Migration, Capital Markets, Foreign Exchange, Wealth Management, CDS, BONDS, Digital Content, Back Office Securities, Secure Doc Exchange, Investment/Retail Banking, Equities, Derivatives, Liquidities, Commodities, Fixed Income (MBS, MUNIS, Annuities and etc.) and FIX protocol. Audit, Project/Test Management of Government Regulatory systems (AML, BASEL, FRTB, Dodd Frank, CCAR, CMS/HIPAA Compliance and FDIC standards), Microservices, Clinical, Medical, SWIFT, HR, API, Mobile Apps and many others.

SKILLS

Languages: JAVA Script, HTML, .NET, Basic, SQL, TSL, PowerBuilder, VB script, C#, Python, Apex, Java, ASP.

Databases: Sybase, Oracle, SQL, Hadoop, Informatica.

O/S: DOS, Windows All Versions, Apple Mac, UNIX, Mainframe (AS400), iOS, Android

Software: SAP ERP , Duck Creek , PeopleSoft, Share Point, Home Site 4.0, Lotus Notes, MS Office 365, MS Outlook, Visio, MS Project, IE Netscape, Firefox., MS Access, Image Pro 4.0, Norton Ghost, Install Watch Pro 2.5, Visual Source Safe 6.0, Presto Page Manager, DB Artisan 6.0 TOAD, Trizetto, EMR, CRM, FieldGlass, AnnuityNet, Ariba

Tools: HPLC , Quick Test Pro, UFT 11, SQL 6.5, Rational Team Test 6.5/ 7.1, Crystal Reports, Clear Case, Clear Quest, Win Runner 6.02/7.5, SQA Load test 6.0, Load Runner 7.02/7.5, Astra Load Test, Rad View Web Load 4.0, Silk 5.0.3, DynaComm Elite, QA Hiperstation 5.3, PVCS, QA Manager, Quality Center 10, Test Track Pro, Cucumber, ServiceNow, SoupUI, Xuber Health, SaaS, Rally, JIRA, HP ALM 11, Clarity, HP UFT, TFS, PEGA 7,Jenkins, WordPress, Selenium, AEM,JD Edwards, SharePoint.

PROFESSIONAL EXPERIENCE:

Confidential, Florida/New York 

IT Practice Director/QA

• At TRU Reporting Directly to CIO.
• Created vendor proposal and the Engagement Development/Testing Plan for IT Governance team.
• Managing budgets and project plans.
• Working closely with the Tavant sales team and organizing business meeting with the client.
• Leading Project management meetings with the clients and vendors.
• Developing and implementing a repeatable IT project management and QA methodology that is applicable to a wide range of projects within the portfolio.
• Defining and developing IT project/program management best practices, processes, and policy to ensure alignment with corporate strategy and goals.
• Responsible for creation of SOW and implementation of the IT program activities at the client site.
• Coordinating all testing activities between TRU and six external IT Vendors, such as Manhattan Associates and Professional Access.
• At Espero helping the team to implement JIRA as a testing management tool. Writing test plans and modifying user stories. Mentoring QA team on the best practices and agile methodologies.
• Hosting and coordinating all aspects of FDA (Part 11) inspections and audits.
• Implementing and managing the GMP process in collaboration with Development, QA and Business partners
• Managing the internal and external GMP audit program to support business and regulatory requirements.

Senior Test Project Manager

• Creating E2E testing strategy with complete workflow run book coverage for FRY9 and 14 reports.
• Working with Credit, Operation and Market Risk business teams defining the test approach.
• Managing all Defect remediation activities
• Working closely with Regulatory committee helping with Process Improvement, validation of results and stress test requirement as well as AML rules.
• Assemble, direct and oversee project teams, vendors, and other technology groups in US, Germany and Ukraine in an effort to identify appropriate project resources and objectives
• Creating project management requirements for the QA, Code Design, Development, SIT, User Acceptance Testing and other project related SDLC cycles.  
• Managing all project end cycle exit meetings and exit report checklists  
• Responsible for PMO activities related for production support and post production activities  
• Managing IT and QA deliverables, reporting on progress and achievements for the PMO office

Senior QA Director

• Responsible for Team structure review and build out
• Creating an improved Agile methodology model
• Implementing new and improved Test reporting approach
• Building a new TCOE organization
• Auditing current SDLC approach
• Putting in place a new Automation and Performance test development and execution approach for MA and VT states utilizing HP ALM, HP UFT and Cucumber tools, targeting 100% automation coverage of regression and E2E test suites.
• Modifying an existent library of test cases and managing a clean-up.
• Created and implemented Resiliency Test Plan for Vermont exchange.
• Implementing a new Testing Strategy based on CMS and HIPAA compliance regulatory requirements.
• Business analysis and Integration testing of Epic and SalesForce CRM modules.
• Have a full responsibility for end-to-end management and support of large scale product development efforts building a state of the art Federally Facilitated Marketplace (FFM); overseeing multiple products / work streams in various stages of product lifecycle; tracking, alignment and staging of work around numerous dependencies.

Senior QA Director

• Managing a team of 65+ QA Analyst and testers around the globe (US, India and Philippines).
• Had successfully implemented Automation/Performance and Resiliency Test strategy and as a result created a state of the art Automation Test lab utilizing Selenium/QTP 11, HP QC 10 and ALM with 80% test coverage.
• Responsible for all aspects of a PLC within QA/DEV and BA groups.
• Responsible for Hiring and a peer review process as well as RACI.
• Responsible for writing Global Test Strategies for a set of Business critical applications, covering all types of Casualty and FL products like Crime and Workers Comp (Including PnL statements) built using Java/.NET/Oracle and SAP ERP.
• Proposed to the senior management a move from Waterfall methodology to Agile and took a full responsibility for implementing a comprehensive QA Testing strategy for the extreme Agile environment utilizing Rally and Continuous Integration approach.
• Managing 10 Scrum teams running 3 to 6 sprints each.
• Developed and managed quality metrics such as Key Performance Indicators (KPIs) to assess quality of delivery of QA services and escalation when performance thresholds are not met.
• Managing Internal SDLC Audit group.
• Managing all aspects of UAT and Production QA support as well as Application Release schedules approvals and delivery (using SAP PLM cProject Suite for all PM activities). Have a full responsibility for QA and Dev Change and Release management control process, supporting all stages of application deployments (QA, Integration, UAT, Model pre-Prod and Production environments).
• Responsible for Production Incident remediation activities (support of a Lean/QA team).
• Had helped building a VIP Production Support service desk with fully Automated Prod support ticketing system (ServiceNow).
• Established and coordinated a comprehensive Test strategy in support of UAT and Business Test cycles utilizing TDD and BDD approach.
• Creating, Improving and implementing processes, procedures, tools and templates relative to SQA standards/best practices and Co-managing AIG TCOE organization.

Global Test Manager 

• Managed a team of 10 QA analysts.
• Using the latest QA and Test Management methodology for planning and execution of all QA related tasks.
• Initiating and leading business analysis review sessions between Business Owners, QA, Development teams and S1 Application Vendor (India).
• Creating Project status reports for the CIO and Business Director on a daily and weekly basis.
• Running an audit on all QA and Testing Artifacts.
• Reviewing all test cases created by QA Team and building a comprehensive QA Document library.
• Preparing SOW’s for all phases of Testing. Creating and maintaining Test Schedule for corresponding project related activities.
• Created a well-defined Defect Management life cycle Process, utilizing MS Office documents and SOA Issue Tracker System.
• Managing all Testing related work assignments covering four Test Phases and 20 Test Cycles of Functional, Regression, API and full blown E2E Testing Types supporting regulatory requirements (Dodd Frank/CCAR) and such functionalities as Statements Generation, Money Transfer, Bill Pay, Check Imaging, Credit Cards and etc.

Test Planning Director

• Completed a Test Approach for Trading, Foreign Exchange (Foreign and US equities), CMS, Mutual Funds and Fixed Income projects (P&L reporting), AML regulations and as well as Murex integration.
• Interacting on a daily basis with Senior Management, Business Representatives and various IT groups, communicating Test Strategies and detailed Test Planning Requirements.
• Managing and improving Defect Reporting and Change Management Control systems.
• Creating Project Level QA/UAT Test Strategy documents for 3 projects and over 30 applications under test.
• Building, mentoring, evaluating and maintaining Manual and Automation Quality Assurance teams onshore and offshore. Lead all UAT Test activities for 6 test Cycles. Creating UAT test requirements and UAT test Manuals for the User Community.
• Managing a team of 12 UAT testers.
• Working with PMO and high level Business Users on delivering a new BRD documents for the project. Responsible for availability and working state of all UAT and QA environments.

Senior PM/QA Manager

• As a senior member on the team, was responsible for overseeing and managing of all QA/Audit and Testing activities for several business critical applications including, but not limited to MS and Solomon Smith Barney Joint Venture (Data Warehouse Conversion), New Brunch Capacity, Pension Disclosure, Portfolio Management, Fixed Income, Equities, Options and etc.
• Managing of all Testing aspects of Shared Testing Practices for MSSB global QA Department.
• Participated in Test Audit of BASEL II Dependent applications and systems.
• Managing Onshore and Offshore QA departments, which consist of 200 IT and QA professionals, including Automation and QA Performance teams in USA, and India

QA Director

• Managing day to day QA Activities.
• Creation of Global Test Strategies and Test Plans for back office Equities and Credit Risk Trading platforms.
• Assisting teams in Business analysis of business rules.
• Delivering QA Related Management reports to the Project Management office.
• Creating Statement of Work Plans for all ongoing projects.
• Managing Automation and Manual test teams.
• Responsible for creation and maintaining of Project Schedules.
• Managing Quality Center Documentation and Reporting Tasks.
• Created Disaster recovery and Resiliency Test plan and execution schedule.
• Creating and Maintaining Traceability Matrices.
• Working closely with the Business community, managing UAT Test cycles and Production Releases.
• Involved in Interviewing and hiring of a new QA team members.
• Creating new automation approach suitable for Back End testing.
• Had established and implemented a Change Request and Defect Management Process.

QA Director

• Have managed 7 direct QA reports on shore and 10 offshore.
• Was Responsible for implementation of Testing strategy (API, GUI, Back End, E2E and etc) and Standards.
• Development and maintenance of a Project Plan.
• Coordination of scheduled Tasks within QA Team.
• Review of the Test Scripts and Plans for approval.
• Managing Issue reporting Process.
• Participating in all testing activities.
• Created a Test process flow for Fixed Protocol exchange Regression test cycle.

Senior QA Project Manager

• Responsible for overall Testing strategy and Standards for CIT department.
• Responsible for Implementation of Quality Center as a global QA Testing and Reporting tool. Coordinating all testing Efforts across departments and all 15 Components of the Security platform and maintaining SOW’s.
• Had about 20 people across Development, QA, UAT, Operate and Production environments reporting their progress and status to me.
• Responsible for Creation, distribution and implementation of the E2E Test plans covering all aspects of the system under test (Fixed Income, Derivatives, and Annuities).
• Created test strategy for testing a new functionality of the Fixed Income Trade Reconciliation engine.
• Coordinating all component code releases into DEV, Shared SIT, QA, UAT and Production environments.
• Responsible for metrics collection and distribution of assigned tasks.
• Served as QA Ambassador from the Risk Technology group on the IT Global Board.