SUMMARY:

• Experience in Property & Causality - Auto Quotes, Policy Administration and Claims Processing
• Experience in Guidewire Policy Center.
• Experience in Automation Testing of multi-tier web applications of various Business Domains.
• Experience of automation using Java, Selenium WebDriver.
• Worked on Web Services based on SOAP and REST using SOAPUI.
• Experience in all phases of the Software development life cycle (SDLC) including Requirements Analysis/Design and Development.
• Experienced in designing Business Requirements Documents (BRD), Business Design, Business logic and translating them into functional requirements (FRD) to meet strategic goals.
• Hands on experience in IT Project Coordinating by directing and monitoring the requirements, framework conditions and progress of short-term IT projects.
• Experienced in conducting Joint Application Development (JAD) sessions with different groups for identifying the Key Changes.
• Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
• Experienced in Agile testing by using the User Stories.
• Extensive experience in Functional, Regression, System, Performance, Integration, GUI, UAT, Database, Smoke/Sanity testing.
• Extensive Experience in QA Testing Activities like Create Test Plans, Create Test Cases, Setup Test Data and Execute Test cases.
• Auto/Property Insurance
• Guidewire Policy Center
• Claims Processing
• Software QA methodology
• Test Strategy/Test Plan
• Test Case Design/Execution
• Defect Management
• Verification & Validation
• Defect Coordination
• Test Coordination
• UserAcceptance Test/Coordination
• Mobile Testing
• JBOSS Migration Testing
• Webservices Testing
• ITKO LISA
• Browser Compatibility Testing
• Database Testing
• Extensive Experience in Test Management, Create Requirement Traceability Matrix, Test Case Metrics, Test and Defect Metrics
• Experience in Defect Creation, Analysis, Escalation and follow up.
• Worked for Organization Infrastructure Projects Testing Efforts.
• Experience as Service Analyst who takes care Production Incidents and follow-ups using HP Service Manager.
• Knowledge in ITIL - IT Service Management
• Experience in designing of Automated Testing Strategy and Planning.
• Experience in Testing of Infrastructure Projects: WebSphere 8.5, JBoss 5.2 and Windows 7Migration
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, and bug tracking tool like Mercury Quality Centre.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities
• UAT: User Acceptance Testing

TECHNICAL SKILLS:

Languages and Tools: UML, Rational Rose, Requisite Pro, ASP.Net, Rational Clear Case, Rational Clear Quest, MS Project, MS Visio, MS Office Suite, MS Excel, Load Runner, SQL, Java, J2EE, JavaScript, C#, VB.NET, C++, Mercury Quality Center (QC), Adobe Acrobat, Photoshop, SharePoint, Lotus Notes, HP Service Manager, Test Link, JIRA, Guidewire Policy Center, RUMBA, Mainframes, QTP (Quick Test Pro), FireBug and Firepath, GIT.

Methodologies: SDLC, Agile, RUP, SCRUM

Operating Systems:: UNIX, Windows 9x/NT/2000/XP

Application Servers: WebLogic, Web Sphere, JBOSS

Automation Tools: Selenium Test NG, Web driver, xpath, Quality Center,SOAP UI, QTP

IDE s & Utilities: Eclipse/My Eclipse

Web Dev Technologies: Servlets, JSP, JDBC,Web Services (SOAP)Struts, HTML, DHTML, XML, XSL, CSS

WORK EXPERIENCE:

Confidential, Madison, WI

Quality Analyst/Tester

Responsibilities:

• Analyzed business requirements, user stories and system use cases prepared by Rating team, Policy Center team, Actuary team and identified the requirements that would impact rating.
• Laid out a detailed day to day plan for Premium Verification and Premium Stability testing.
• Prepared detailed test cases for all rating web services and RPDT for all Property Policy types and Auto Vehicle types and executed them manually and automated them for regression testing.
• Worked with actuary team in coming up with minimum number of Test Scenarios to cover all 270+ (200+ for Property Line and 70+ for Auto Line) rating variables for Premium Verification and Premium Stability testing.
• Helped in developing NPD calculators based on rating algorithm for each policy type and testing the calculators. These calculators were used to produce expected results for Premium verification, Premium stability and RPDT testing.
• Created Requirements Traceability Matrix to warrant all the requirements are covered by the test cases for RPDT.
• Performed Smoke tests for RPDT after every new build.
• Logged, Prioritized and kept track of defects until closed using Jira.
• Updated functional test results and prepared summary of the results at the end of every sprint.
• Built effective test data covering all possible scenarios and added in datasheets for LISA Testing.
• Updated regression test scripts in every sprint and the regression code base (Lisa scripts) was maintained using Git.
• Supported UAT testing with the Users and BA teams by debugging environmental, functional and data issues, defect tracking, and finally obtaining official UAT Sign-off.
• Participated weekly scrum meetings for defect handling with internal testing and development team.
• Involved in widely testing applications functionality using Selenium RC, Selenium TESTNG and selenium WEB DRIVER
• Performed multiple SOA architecture web services validation using SOAP UI Pro.
• Utilized WSDL, XSD and XML inspectors to verify WSDL, schema and message content with SOAP UI
• Ran Scenarios and Integrating with selenium. Performed weekly selenium scripts execution runs.
• Worked on distributed test automation execution on different environment by using Selenium Grid.

Environment: DB2, Java, EJB, HTML XML, Mainframes, MS Office, MS Project, Windows, Rational Rose and Requisite, Pro, GuideWire, JIRA, LISA, SharePoint, JIRA, CA devTest (Previously known as Lisa),QTP, Hermes, Selenium webdriver, CSS

Confidential, Madison, WI

Quality Analyst/Tester

RESPONSIBILITIES:

• Arranging meetings to understand applications from system specialists
• Analyzed application work flow during the development phase.
• Prepare the test plan and test cases.
• Gathering Information on applications from SMEs.
• Coordinate the test plan with project managers and other team members.
• Gathering the Test Scenarios and test data from the Business and Project teams.
• Creation and Execution of automated scripts in LISA and regression test cases in all relative (INT, DEV, QA/PERF) test tiers.
• Worked on performance scripts using LISA.
• Validated MQ messages through Hermes JMS Tool.
• Involved in widely testing applications functionality using Selenium RC, Selenium TESTNG and selenium WEB DRIVER
• Utilized WSDL, XSD and XML inspectors to verify WSDL, schema and message content with SOAP UI.
• Performed weekly selenium scripts execution runs.
• Worked on distributed test automation execution on different environment by using Selenium Grid.
• Performing Regression tests identified for the respective applications.
• Coordinated testing activities like integration and regression testing with interacting applications.
• Reporting the defects in the JIRA and explaining in Defect Review meetings.
• Communicate with the SME's and development team to resolve the issues.
• Retest and closing the defects.
• Worked on amfam.com applications.
• Tested amfammobilesrv.war application using different devices like IPhone, IPad, and Android phone.
• Tested “My Amfam” mobile app using IPhone. I tested “Find an agent” and “Find auto repair shop” and “Find Glass Repair Shop”.
• I tested the “Find an Agent” using a Zip code. “Find auto repair shop” and “Find Glass Repair Shop” tested in a particular radius with a valid Zip code.
• I tested “My Amfam” app in IPhone and making sure all the links are functioning as expected.
• Created test cases and reviewed and executed before and after JBoss migration.

Environment: DB2, HTML XML, Mainframes, MS Office, MS Project, UML, Windows, Rational Rose and Requisite, Pro, GuideWire, JIRA, LISA, SharePoint, JIRA, ITKO LISA,QTP, Hermes, Selenium webdriver.

Confidential, Bloomington, IL

BUSINESS QUALITY ANALYST/ UAT Tester

RESPONSIBILITIES:

• Identified the Business requirements, and documented the requirements.
• Used Rational Unified Process as the development life cycle, created Use Case Diagrams using UML
• Acts as a liaison between the business partners and other Systems department area or as a liaison for contacts outside of State Farm.
• Participated in a variety of activities to implement solutions which meet State Farm’s needs:
• Gathers information
• Conducts research
• Analyzes business needs
• Develops requirements
• Coordinates and executes the development of test cases and analysis of results.
• Coordinates the development, review, and the update of procedures and trainings.
• Managed Incident, Problem and Change Records in HP Service Manager.
• Involved in Bug Tracking during the testing lifecycle.
• Understands State Farms overall field business needs, industry trends, agency/policy holder relations and best practices and complies with System processes and procedures of assigned area.
• Conducted Daily meetings for deciding and reporting on the Policies and Procedures to be followed.
• Created and solved Incident records and requests using Service Manager.
• Used Rumba to pull up the Policy Records from the mainframes.
• Created Service requests (SR’s) for the SA’s to fix complex issues (Hours needed and budget).
• Created Knowledge Items with solutions for the repeated problems.
• Prepared Test Plan and Test Case Scenario Documents
• Prepared System and functional Test Plan and Test Case Scenario Documents
• Prepared Unit Test Cases + Functional Test Cases for new releases from Requirement Document
• Prepared Test Data for complex business conditions in the test case.
• Prepared Test cases for performance testing.
• Performed Defect Coordination, Tracking and Escalation
• Executed Test cases and created defects.
• Performed SOA / Web Service testing
• Responsible for Peer review of the documents like Test Plans, Test Cases written by Team Lead & Team members.
• Prepared Automation Testing Planning, Strategy.
• Created Traceability Matrix of automated Test scripts
• Automated functional integration and System test cases using QTP Automation Frameworks.
• Performed Functional Regression Testing on all impacted applications for WebSphere, JBoss and Windows 7 migration projects.
• User Acceptance test strategy Test Plan preparation
• Designed business Test scenarios for UAT
• Test data creation for UAT
• UAT Test execution and Defect Reporting
• Defect Triaging and escalation

Environment:, Windows, DB2, Java, EJB, HTML XML, Rhumba, Mainframes, COBOL,CICS,DB2,Rational Rose,MS Office, MS Project, UML, RUP, Visio, HP Service Manager, Test Link, JIRA.

Confidential, Chicago, IL

Business Quality Analyst

RESPONSIBILITIES:

• Gathering business requirements through interviews, surveys, and observing from account managers.
• Understanding business requirements from user interviews and then translating requirements into functional and technical specifications.
• Interacting with SME’s of different divisions (Information Technology, Risk and Operations) and establishing a business analysis and design methodology around the RUP (Rational Unified Process).
• Prepared BRD supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Designed Use Cases, Use Case diagrams, Class diagrams, Activity diagrams, Sequence diagrams in UML methodology using Rational Rose.
• Prepared Test Cases for Functional and Regression Testing of Policy Center module.
• Executed Functional and Regression Test Cases for modules.
• Created traceability Matrix between requirements and Test Cases in Quality Center.
• Prepared Defects and Test Status Reports in Defect Tracking Tool (JIRA).
• Involved in preparing Test Data, Testing environment and Test Matrices.
• Conducted Defect Review Meetings.
• Identify and Automated Regression Test suite using QTP 8.2
• Expertise in Running test cases and test suites using QTP and ITKO-LISA.
• Created scripts using Lisa Test Manager and inserted Assertions, Filters and, data Sets
• Worked on Enhancement of scripts by adding datasets, filters and assertions for parameterization.
• Participated in Peer Reviews of automation scripts and documented review comments

Environment: DB2, Java, EJB, HTML XML, RUMBA, Mainframes, COBOL,CICS,DB2,MS Office, MS Project, UML, RUP, Visio, Windows, Rational Rose and Requisite, Pro, GuideWire, JIRA, LISA, SharePoint, JIRA, ITKO LISA,QTP

Confidential, Chicago, IL

SOFTWARE TESTER

RESPONSIBILITIES:

• Created Manual test cases by analyzing Business Requirements Document and uses case document.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements.
• Developed test plan, test conditions and test cases used in testing based on business requirements, technical specifications and/or product knowledge
• Conducted the Functional Testing, System Testing, Integration testing, Regression, Performance Testing, UAT and Smoke Tests.
• Performed data integrity testing (UI Vs Database).
• Performed End to End Testing from AUT vs. Mainframes vs. App Database.
• Working with mainframes-CICS Environment to get the Account Information and get the status of user credentials
• Participated in Peer Reviews of automation scripts and documented review comments.
• Created Traceability Matrix of automated Test scripts
• Participated in Metrics Calculation.
• Reported bugs through Defect Tracking Tool
• Coordinated with developers in reproducing and re-testing of defects in order to fix and close them.
• Perform Defect Coordination and helped Project Management to fix Defects Quickly.
• Executed SQL queries for Data Integrity Testing.
• Automated Regression Test cases using QTP (Quick Test Pro)
• Performed User Acceptance testing (UAT) and documented results.
• Performed UAT test coordination, support and defect creation/escalation.

Environment: Windows98/NT, HP-Unix, SQL Server 2000, Java, Servlets, AWT/Swings, HTML JavaScript XML, JSP, QTP, VSS, Clarify-Clear Quality, .net technologies, ASP,MS Office, MS Project, UML, Agile, Visio, Windows, UNIX, Rational Clear Quest, Rational Rose and Requisite Pro.