SUMMARY:

• I am a result driven and quality focused solutions delivery professional working within Software Development and Quality Engineering team.
• I am a seasoned leader and SME (Subject Matter Expert) with expertise in planning and strategy of application quality and end - to-end solution delivery on large scale application landscapes within IT industry arenas.
• Most of my career has been spent with Confidential and Confidential and I am now working with Planning & Strategy
• Entertainment Group and Mobility Quality Engineering Tech Dev team as a Test Architect / Manager on Multiple Merger Integration projects and many large-scale initiatives.
• With over 18 years of overall experience, I have managed projects and lead teams through all phases of the software development life cycle including requirement elicitation, design, implementation, testing, deployment and maintenance.
• I have experience leading teams, managing direct reports, and helping guide a variety of projects through completion, and helping mentor new members of the team as well as resources on my team and outside of my team both Offshore, nearshore and onshore.

TECHNICAL SKILL:

• ALM
• QC
• MS-OFFICE (Word
• Excel
• utlook
• Visio
• PowerPoint
• Access
• Publisher
• OneNote) SQL
• Toad 7.4
• STMS
• SMS
• EPS
• ENABLER PRISM ztracker
• AT&T CR TOOL
• SOAP UI set top boxes router/gateways
• LNBs and peripheral devices
• Zeus
• SOAP UI
• SOA
• TLDB
• Offer Configuration via Zeus (Sales force platform)
• Thunderbolt
• Champion Challenger
• Margin Based Segmentation
• Sales offers
• Tactics treatments and call intents)
• ADE-Active Decisions Engine Logic

EXPERIENCE:

Confidential

Sr Test Architect /TEST LEAD / MANAGER

• Ensure the quality for AT&T applications even before testing effort starts by ensuring the quality and testability' of requirements and build in quality as part of defining the test strategy.
• Responsible for all of the up-front requirement and test analysis work by getting an understanding of the changes to AT&T applications and collaborating with project stakeholders to ensure overall testing coverage following all testing methodologies
• Create the Test strategy and RTM (Project level requirement traceability matrix) and then present and review this deliverable with the impacted stakeholders.
• Provide LOE estimation in helping to drive test strategy and other level of effort deliverables to completion with in the budget, scope and on time. .
• Documenting requirements defects during requirement reviews and shares with business analysts.
• Reviewing high-level design documents and provides feedback to ensure requirements are testable.
• Reviewing project specifications, Stepping through requirements and in helping Testers create positive and negative test cases (Real world scenarios)
• Identify risks, Dependency and Assumptions external to Software Quality Assurance and work through the mitigation with the project teams.
• Collaborated with 3rd party vendors for E2E testing, resulting in product improvement
• Worked on Test Package and MSL (Master scenarios List ) to cover entire BRD specs achieving full coverage of all possible E2E scenarios
• Analyzed business requirements, and wrote project level scenarios to define, prioritize and track requirements throughout the project lifecycle (ALM 8.0)
• Worked on projects with impact of CRM. Mobility .COM, OTT, Active Decision Engine, Telephony (CTI/ICM and IVR ), Billing, ordering systems and Sales force (Cloud ), Video-On-Demand, Pay Per View, Over-The-Top, LS-CRM, OMS, CSI. ETM, ISAAC, BBNMS. ENABLER, STMS ...
• Excelled in leading meetings, organizing conference calls, analyzing issues, performing root Cause analysis and interfacing with multiple groups/organizations to solve problems.
• Experienced in software lifecycle with working knowledge of both (waterfall and lean) And agile software development methodologies.
• E2E Testing - Including downstream & non-Amdocs applications - Uverse, Mobility E2E, Cross Product E2E
• Triage - Triage all defects opened by UAT, clients and E2E teams
• TDAS - Test Data Services - Manage and facilitate data

Confidential

Sr. QA Software Engineer

• Experience in managing work activities for off-shore partners.
• Seibel CRM, IVR, CTI/ICM and .com SQA point of contact for application test delivery.
• Created SQA deliverables in support of releases, including test strategy, test plan and test cases.
• Consolidated and shared documents, gathered feedback and sign-off of deliverables.
• Provided periodic updates to management on project or release status and escalate issues when appropriate.
• Ensured the integrity of the pre-production testing environment components and data to support testing Scheduled timing of code drops, environment upgrades, configuration changes and test cycles.
• Tracked and communicated environment component versions and configurations.
• Assisted automated test design and automation framework recommendation and improvements.
• Led successfully the CTI / CRM RIO Training testing knowledge transfer effort to the new IBM offshore team while managing the offshore team to a successful test delivery and milestones.
• Facilitate lessons learned, defect and status meetings with IBM offshore, DEV, HP and SQA. Review LOE’s for accuracy. Attend project Test strategy reviews, Dev reviews, test analyst requirements.
• Plan code drop dates with development and HP for build installs.
• Attend UAT calls provide and receive information concerning defects.
• Facilitate and attend trouble shooting calls.
• Executed test scenarios for all level of testing types for single or multiple platforms, achieving zero defects in production.
• Written Test cases for scheduling and execution of tests, evaluated existing test case accuracy and coverage. Performed SQL data mining for new test data.
• Participated in system testing and deployment validation. Provided sign-off for assigned functional areas.
• Tracked outstanding defect reports and documented resolution after successful testing.
• Ensured test cases were updated with correct and appropriate data, SQL queries and IDs and identified and maintained regression test cases for future releases.

Confidential

Sr. Network Engineer

• Responsible for providing remote troubleshooting support for various VOIP circuits.
• Responsible for mapping out Test strategy, planning, Test cases, and testing of MPL
• Provide support for configuration and troubleshooting of Cisco Router and Switches.
• Test complex engineering, design, implementation and maintenance tasks on the LAN and