SUMMARY:

• Over 11 years of diversified experience as a Software Quality Assurance Test Engineer, QA Lead/Test Lead in Manual and Automation testing in a wide variety of project environments.
• Experience with Selenium Web Driver including Cucumber/Gherkin, Maven, ANT, Junit/TestNG Frameworks using Java/Eclipse IDE
• Worked in Waterfall and Agile/Scrum testing methodologies.
• Experience in working on test management tools like HP Quality Center 10, 11 ALM, defect tracking tools like JIRA, Bugzilla.
• Experience in Web & Client - Server application testing.
• Well versed in testing Retail and Ecommerce business procedures like Online Browse & Checkout, catalogs, Gift card and promo code and customization engines.
• Testing knowledge in mobile commerce, Tablet Commerce including iOS and Android mobile platforms.
• Experience in backend/DB testing, DB failover testing, DB Migration Testing
• Proficiency in Functional, System, System Integration, Regression & Compatibility Testing.
• Experience in Project co-ordination activities (Business, Development & Testing)
• Proficiency in preparing Master Test plans, Test Strategies, Traceability Matrix for various complex testing projects.
• Managed defining, deriving Test Metrics for monthly and quarterly QA Dashboard for senior management.
• Participated in project Reviews and Walkthroughs throughout my testing career
• Good at handling pressure situations, debugging production issues in a time critical environment.
• Good at investigating production issues by recreating in test environments, working with development for resolution and co-coordinating with the Support team for release.
• Knowledge of scripting tools like Eggplant and Apple UI Scripting.
• Undergone rigorous QTP training to equip myself with knowledge of QTP and VB scripting.
• Excellent written and oral communication skills.
• Efficiently prioritize, multitask, and manage time to adjust to the dynamic schedules.
• Self-starting, quick learning, goal-oriented strategist who has the confidence, perseverance and vision to promote success.

TECHNICAL SKILLS:

Testing Tool Knowledge:  Selenium WebDriver with JAVA, Cucumber JVM/Gherkin, testNG, Junit. Eggplant and Apple UI Scripting on Mac OS, Basic knowledge of QTP and VB scripting

Version Control Tool:  GitHub, CVS and Subversion

Defect Tracking Tool:  HP Quality Center 10 and 11 ALM, Bugzilla, JIRA

Database:  MySQL 4.0, 5.0, Oracle, Sybase

Operating Systems:  Windows 98/Me/2000 and XP.

Miscellaneous:  Talend Open Studio5.4, BMC Remedy 7.1, ASE ISQL, MySQL Query Browser, Ethereal, VISE X and PackageMaker applications

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead/QA Functional & Automation Engineer

• Collaborations with business on understanding sprint backlogs and plan for SHIFT LEFT TEST APPROACH
• Created Test Plans, Test Scenarios and Test cases and performed structured system testing, Web Testing, software documentation from business, technical and functional and business Requirement documents.
• Perform and validate positive, negative, system, cross-browser and integration testing on full-site as well as Tablet devices.
• Work closely with product team, designers and developers to ensure application development meets user’s expectations
• Conducted the System integration testing of the application manually for different Modules.
• Analyzed business requirements, system specifications and wrote test plan/test specification for the GUI, functional and user Acceptance of the Web Application.
• Working closely with development team to design the automation test script for implementing BEHAVIOR DRIVEN DEVELOPMENT BDD using Cucumber framework.
• Document and define QA automation processes and provide automation status to Dev and QA teams.
• Develop and Build Automation scripts using Selenium WebDriver in Windows platform to cut down regression testing time
• Assisted SCM and Release management in GO/No-Go decisions and hot fixes and patches for change control board
• Facilitate testing meetings to coordinate test workflow for integration, system, regression and UAT.

Confidential

Sys QA Analyst/Sr QA Nexsure- Insurance Management System

• Develop a thorough understanding of the Nexsure application and the various modules under it.
• Attend BRD’s, FSD’s, TDD’s reviews for different projects and provide timely feedback.
• Design test plans, use case documents for different projects.
• Writing test scenarios/test cases, executing and maintaining them in HP Quality Center for different efforts within Nexsure.
• Designed steps to smoke test critical functionality in production.
• Provide production checkout and post-production testing support
• Conducted and led the triage meeting for complex defect for the modules assigned to me.
• Guide and help ramp up new team members.
• Provided testing status to leadership team and responsible to provide QA Sign off for the projects that I led.

Confidential 

Technical Lead - Testing

• Understanding the Remedy system as a whole and also the different sub applications like Problem Management, Change Management, Incident Management, WebTrak etc.
• Preparing Test Plan, Writing the test cases for different sub applications.
• Testing the application through web browser as well as User Tool (local client).
• Provide QA support for the monthly release by executing test cases relevant to the release and report issues (if any)
• Functionality, Regression, GUI, Compatibility Testing (Windows/Mac)
• Tracking bugs and preparing test reports using HP QC.
• Provide post-production testing support
• Business Objects (BO) reports testing
• DB Failover testing carried out in co-ordination with the DB admin.
• Acting as an analyst for Remedy- Working with the US stake holders to gather the requirements, improvement suggestions, clarifications, prioritize the release tickets, and suggest changes for improvements and betterment of processes.
• Other than the QA, I used to handle Support tickets too which involved user account creation, small bug fixes and minor enhancements to the different workflows.
• Giving production oncall support, working in time critical pressure situations and debugging production issues.

Confidential

Test Specialist

• Review the Requirement Specifications/ High and Low level design documents and understand the Business requirements for the migration.
• Understand the data model for the source/destination systems.
• Review the mapping document which plays a crucial role in a data movement.
• Analyze the source and destination impacted application
• Give timely feedback on the discrepancies/loopholes identified during the review of the documents (SRS/HLD/LLD/Mapping documents).
• Develop Test Strategy and Test Plan documents and write test cases for backend and the functional testing that needs to be carried out.
• Testing the application, the backend database and tracking bugs using Bugzilla and preparing test reports.

Confidential

Quality Control Engineer

• Preparing System Test Plan, Test Suite Plan and executing the test cases for different modules.
• Functional, GUI, Regression testing, Localization, Compatibility, Performance testing, bug tracking and preparing reports
• Leading the testing team, attending project meetings and reviews, coordinating with the development team.
• Involved in project demos to clients, mentoring the new team members to understand the different aspects of the project and ramp up quickly