SUMMARY:

• Over 10 years of Information Technology experience with specialization in industry standard Software Quality Assurance and Testing using manual and automated testing.
• Worked for testing of various Web based, Mobile, Client - Server and Mainframe applications.
• Experienced for collaborating with the offshore outsourcing team during the development and support.
• Expert in Black Box, Integration, Functional, Regression, System and User Acceptance testing (UAT)
• Experience on working on both SDLC and Agile environment.
• Working extensively for gathering business and system requirements, creating test scenarios, collecting test data, accomplish testing and reporting defects.
• Experienced in Back-end testing using SQL queries on Oracle database, SQL Server and DB2 databases
• Worked for testing of Interactive Voice Response (IVR) for call routing, customer information verification and pop-up of customer information to the appropriate call center representative’s desktop.
• Strong experience with Appium, Selenium, Jenkins, Jira
• Work comfortably within an agile scrum team with development or outside of the core development teams (when focused on integration / end-to-end test build activities).
• Working knowledge and comfort with test management concepts and tools like HP-ALM
• Background in Java for test development
• Comfortably adapting to custom automation frameworks
• Strong design skills to provide a detailed design and implementation across functional automation build, test data management, automation execution & maintenance, and framework optimization
• Excellent verbal and written communication including communicating within a geographically distributed team.

TECHNICAL SKILLS:

Reporting Tools: JIRA, Quality Center, SmartBear QAComplete, JackTrack, ClearQuest

Databases: Oracle, SQL Server, DB2

Web Technologies: .NET, Java, XML, HTML, Business Logic, CTI (Computer-Telephony Integration) and IVR and Oracle Siebel

Operating System: Windows, UNIX

Testing Tools: Cucumber, Selenium, Appium, Jenkins, JIRA, UFT/QTP

Other Applications: Crystal Reports, Microsoft Word, Excel, Access, Project, Visio

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, Texas

Sr. QA Test Engineer

Environment: Cucumber, Appium, Selenium, Java, JIRA and Eclipse, XCode, Jenkin, Android Debug Bridge (ADB)

Responsibilities:

• Currently working for developing automation test scripts and testing Mobile Bank Application being developed by the JPMorgan Chase Bank for the iOS and Android devices.
• Job include writing test scripts in Gherkin format in Eclipse IDE and developing automation scripts using Java, Selenium and Appium for both real devices and Simulators on iOS and Android platforms.
• This include developing of automation scripts for Mobile Bank process including QuickPay, Quick Deposits using the check scanning, Fund Transfers including internal and external accounts and all line of financial activities offered by the JPMorgan Chase Bank.
• Also, working for the Test Data development and implementation into the test environment matching the real - time scenario to cover up all the test scenarios.
• Test includes Functional and non-functional testing for both automation and manual test environment.

Confidential, Des Moines, Iowa

Sr. Quality Assurance Analyst

Environment: Jira, Cucumber, Appium, Selenium, Java, and Eclipse Web Based and Mobile App

• Worked for test development using the Behavior Driven Development (BDD) and Test Driven Development (TDD) platform for maintaining the testing of Mobile Application on Android and iOS devices and Web applications covering the functional and business requirements.
• Identify all the BDD steps during the planning and grooming meetings with BA, QA and the Developers and other SMEs and later implement into the Gherkin using the Given - When-Then-And format to create structure around the behaviors and later used for automation test development and manual testing as well.
• Once the BDD is completed TDD is developed parsing the Gherkin steps into the automation scripts so that all the BDD structures are recognized through the automation scripts. Cucumber, Selenium Java, Maven used to manage BDD and TDD for the automation framework and Appium for the mobile application automation testing on Android and iOS platforms.
• Testing include web-based and Mobile applications for selection of various investment packages and individual investments including the newly added guaranteed income Investment Plans and all the details relevant to this Retirement Investment Selection.
• Test for creating the participation certificates and investment certificates through mainframe processes and through the web based applications.
• Testing also include for other components include maintaining contract details inside the mainframe DB2 application and SQL to search the contracts.
• Tasks include mentoring other team members, maintaining the testing in Agile/Scrum Environment, deliver daily testing status during the daily standup.
• Analyze the severity and priority for the testing effort for each user story requirements.
• Writing test cases, executing test cases and maintaining the defect lifecycles.

Confidential, West Des Moines, Iowa

Sr. Quality Assurance Analyst

Environment: Selenium WebDriver, Java, Quality Center, SQL Server, Web Services, Agile/Scrum

• Working for testing web based application for the total life cycle for the Claims. (Creating various types policies, verifying policies, adding claims, assigning adjusters, verifying claims, adding special report, adjusting the claims and submit for the settlements Etc.).
• Involved in creating the Project Test Plan document including all the major information leading the overall strategy that the project will follow for testing the application and the products leading up to the completed application.
• Provided project manager the total hours for all four (4) QA involved in the project with the estimated hours for writing scenarios, test cases and execution of test cases including development of automations scripts for each user stories.
• Verified traceability of the test cases to requirements ensuring all requirements are to be tested.
• Facilitation for the scenarios review with the product owner, business analyst and the project manager to ensure testing of functional areas is complete, tracked and on schedule.
• Automating the tests using the Selenium WebDriver and Java.

Confidential, Omaha, Nebraska

Sr. Quality Assurance Engineer

Environment: Unified Function Test/QTP, VB Script, AccuRev, Jira, Quality Center, SharePoint, SQL Server, Web Services, Agile/Scrum

• Involved in creating the Project Test Plan document including all the major information leading the overall strategy that the project will follow for testing the application and the products leading up to the completed application.
• Provided project manager the total hours for all four (4) QA involved in the project with the estimated hours for writing scenarios, test cases and execution of test cases including development of automations scripts for each user stories.
• Verified traceability of the test cases to requirements ensuring all requirements are to be tested.
• Facilitation for the scenarios review with the product owner, business analyst and the project manager to ensure testing of functional areas is complete, tracked and on schedule.
• Wrote and executed large number of Automated Test Scripts integrating the SQL scripts to implement the current data using Quick Test Pro and VBScript.
• Tested System Integration Testing (SIT) for cross checking of the data properties within the Integration layer with technical/business specification documents.
• Worked for data analyses using SQL queries on SQL Developer.
• Wrote and executed manual test cases and test scenarios.
• Worked with the Jira defect tracking tool to escalate the defect including the update, follow-up of the issue.
• Responsible for providing test status to Manager, Product Owner, Project Managers.
• Working on Agile/Scrum environment providing the work status on daily and weekly basis.

Confidential, Columbus, Ohio

Quality Assurance Test Engineer

Environment: HP Quality Center, Hyperion, SQL, Oracle, DB2, Agile/SCRUM, MS-Office, mainframe applications

Responsibilities:

• Worked for developing the Project Test Plan document including all the information that lead to the overall approach that the project will follow during the testing the application.
• Worked for completing the task estimation in coordination with the other team members involved in the team and added their inputs based on their hours assigned.
• Working on Agile methodology with strict Agile/Scrum procedures and deadlines.
• Creating Automation and Manual test scripts for testing web based and client/server applications and mainframe applications etc.
• Worked for Project Management to streamline all Quality Assurance life cycle.
• Executed functional and regression testing for Web based and client/server applications.
• Used HP Quality Center to document and execute the test scripts and for the defect management.
• Solid functional and systems regression test experience.
• Provide the test status everyday during the daily SCRUM standup meeting.
• Perform tests to verify backend database changes and end to end validation using SQL
• Worked heavily on Oracle Hyperion to validate and extract data from backend data server.
• Testing included on Mainframe and web application for property and casualty line of businesses for Confidential covering the Quote, Application and Policy for auto, homeowners, dwelling fire etc.

Confidential, Dublin, Ohio

Quality Assurance Test Engineer

Environment: HP Quality Center, QTP, TOAD, SQL, Siebel, Agile/SCRUM, MS-Office, .NET, CTI, IVR and mainframe applications

• Developed the Project Test Plan Document describing the project objectives and scopes and all the relevant information leading to the objectives of the project.
• Analyzing all the acceptance criteria documented in user stories.
• Worked for Project Management to streamline all Quality Assurance life cycle.
• Executed functional and regression testing for Web based and client/server applications.
• Used HP Quality Center to document and execute the test scripts and for the defect management.
• Testing of IVR for receiving the customer information through the user voice or input over the phone, routing to different application’s interfaces based on users need. Tested IVR call routing.
• Tested the IVR call routing based on PBX switch, Genesis CTI server and Oracle database based on customer’s voice responded or input.
• Tested broad range of IVR activities and pop-up of customer information transferred to Customer Care Executives desktop and telephone system at the same time.
• Which enables CSR's to perform telephony functions.
• Testing of context sharing of user information from Oracle Siebel to Nationwide Financials 40+ applications through a single platform application.
• Automated different application modules using VBScript in QTP.
• Created Several QTP Automated Test Scripts based on data driven and function modular framework.
• Automation tested for different application modules using the QTP Scripts.
• Defect management and provide the test status everyday during the daily SCRUM standup meeting.

Confidential, Richmond, Virginia

Sr. Test Engineer

Environment: HP Quality Center, JIRA, SharePoint, TOAD, SQL, Agile/SCRUM, MS-Office, Samson (CSM), Oracle, Flex and Point of Sale (POS), Mobile Applications

• Development of the Project Test Plan Document with the coordination of Project Manager to reflect the main objective of the testing project.
• Worked closely with the product owner, system integration analyst and scrum team to define success criteria, design and implement testing processes, procedures, repositories and reports.
• Worked on Agile/Scrum Environment
• Provide Daily status to the Scrum Team on Daily Scrum standup meeting.
• Tested Mobile Applications for Android and iOS
• Experience in developing test sets for web-based/client server Flex and Java applications.
• Experience in coordinating the efforts of local and offshore testers.
• Experience with Defect Management in JIRA and Quality center.
• Tested the IVR call routing for several services based on the customer’s selection over the voice and input on the telephone.
• Tested broad range of IVR activities and pop-up of customer information transferred to Customer Care Executives desktop and telephone system at the same time.

Confidential, Omaha, Nebraska

QA Test Engineer 

Environment: HP Quality Center (ver. 10), QTP (ver. 10), Oracle (ver. 10g), Excel, PHP, AJAX, JavaScript, SQL, Toad, Crystal Reports, Agile .NET and UNIX.

• Expertise in planning and managing projects based on Agile/Scrum Methodology.
• Studied system requirements and interacted with Lead Developers and Business Analyst regarding requirements and enhanced functionality for documenting robust test plans.
• Designed and developed both automated and manual test case suites for system testing.
• Enhanced Test Scripts using QTP features like checkpoints, synchronization points, and parameterization.
• Conducted regression testing during various phases of the application using QTP
• Utilized QTP to perform data driven test scripts and worked with shared/per action based Object Repositories.
• Designed and implemented for function library and QTP scripting.
• Utilized QTP and the programming capabilities of VBScript to design and maintain large data driven automated scripts and robust functions used to perform regression testing of different modules of applications during product testing phase, which increased reusability, maintainability, and robustness
• Executed SQL queries against the database and conducted back end testing of the application.
• Used Quality Center for tracking bugs and bug reporting.
• Co-ordinate user acceptance testing (UAT) with business representatives to get sign-off on test cases/test results.